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Added 14 mins ago
Staff Engineer, Infrastructure Solutions (12 month contract)
EQ Bank | Canada's Challenger Bank
Toronto, ON
…ensuring optimal use of technology within the organization. The specialist will contribute to the development of policies, processes, and procedures for Infrastructure & Operations (I&O)…
Added 29 mins ago
GT
Coupa Administrator/Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $50 to $60 CAD / hour
- Contract
Onsite Flexibility: Hybrid - 2–3 days per week; in-office Wednesdays, Thursdays, and the 4th Friday of every month (subject to change according to business needs)
Added 29 mins ago
T
Learning Module Specialist
TransLink
Vancouver, BC · Greater Vancouver, BC
- $7,556 to $9,062 CAD / month
- Full-time
The Learning Module Specialist is responsible for maintaining and enhancing TransLink’s Learning Management System as well as recommending and supporting improvement solutions. This role…
Added 29 mins ago
S
Customer Support Specialist
Stingray
Montreal, QC
- Full-time
Our Customer Support team is currently seeking a Customer Support Specialist who will impress Stingray Business clients by swiftly addressing queries and resolving Level 1 technical issues…
Added 29 mins ago
C
IDEA Specialist, Office of I-IDEAS - Temporary Full-Time (1.0)
CHEO
Ottawa, ON
- $49.02 to $57.65 CAD / hour
- Full-time
As part of the Office, you will act as an Inclusion, Diversity, Equity and Access Specialist, to assist management to advance recommendations in the Equity, Diversity, Inclusion, and…
Added 29 mins ago
VC
Independent Dental Sales Agent - Maritimes
Valsoft Corporation
Remote, Canada
- Contract
- Remote
We provide product training, samples, marketing materials, and lead support.
Added 29 mins ago
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Independent Dental Sales Agent - British Columbia
Valsoft Corporation
Remote, Canada
- Contract
- Remote
We provide product training, samples, marketing materials, and lead support.
Added 29 mins ago
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Independent Dental Sales Agent - Alberta
Valsoft Corporation
Remote, Canada
- Contract
- Remote
We provide product training, samples, marketing materials, and lead support.
Added 29 mins ago
VC
Independent Dental Sales Agent - Saskatchewan and Manitoba
Valsoft Corporation
Remote, Canada
- Contract
- Remote
We provide product training, samples, marketing materials, and lead support.
Added 29 mins ago
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Independent Dental Sales Agent - Ontario
Valsoft Corporation
Remote, Canada
- Contract
- Remote
We provide product training, samples, marketing materials, and lead support.
Added 29 mins ago
Technical Specialist
Insurance Corporation of British Columbia
North Vancouver, BC
We have an opportunity for a Technical Specialist to join our team, with primary responsibility for administering, supporting, and enhancing ICBC’s Splunk platform. The successful candidate…
Added 44 mins ago
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Customer Service Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, Québec
- Full-time
We are looking for a Customer Service Specialist to join our team in Saint-Hubert, QC. Lay the foundation for your future with us!
Added 44 mins ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation…
Added 58 mins ago
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Fulfillment & Supply Chain Specialist
PixMob
Montreal, QC
- Full-time
We are seeking a detail-oriented, analytical Supply Chain Specialist - Fulfillment to drive our project fulfillment strategy. In this role, you will evaluate project feasibility and deliver…
Added 58 mins ago
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MEP Project Manager
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Kamloops, BC
- Full-time
Working closely with Project Directors, Design Managers, Construction Managers, MEP contractors, specialist vendors, commissioning teams, and client representatives, you will oversee MEP…
Added 58 mins ago
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- Internship
Safety and connecting communities are the foundation of Air Inuit. The Airline Quality Assurance Specialist plays a critical role in supporting our commitment to safety, regulatory…
Added 58 mins ago
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MEP Project Manager
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Merritt, BC
- Full-time
Working closely with Project Directors, Design Managers, Construction Managers, MEP contractors, specialist vendors, commissioning teams, and client representatives, you will oversee MEP…
Added 58 mins ago
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Customer Success Specialist
Sirius Personnel
Hamilton, ON · Greater Hamilton (Burlington) Metropolitan Area
- $60,000 to $70,000 CAD / year
- Full-time
…services to businesses and is looking for a Customer success Specialist to manage an existing portfolio of clients. In this role, you will work closely with customers, internal teams, and…
Added 58 mins ago
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Client Service Specialist, Client Account & Access Management
CIBC Mellon
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…We encourage innovative thinking and give our employees the support and resources they need to turn great ideas into…
Added 59 mins ago
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CAC052: Release / Class Spclst
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- Full-time
Minimum 5 years of experience as a Release Analyst with a Certified Customs Specialist Designation
Added 59 mins ago
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CAC008: Classification Spclst
FedEx Trade Networks Transport and Brokerage
Toronto, ON
- Full-time
Working knowledge of MS Office, Outlook, AS 400 and office equipment (fax machine / photocopiers / printers / scanners)
Added 59 mins ago
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CAC052: Release / Class Spclst
FedEx Trade Networks Transport and Brokerage
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- Full-time
Minimum 5 years of experience as a Release Analyst with a Certified Customs Specialist Designation
Added 59 mins ago
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Claims Specialist (Part Time)
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ON · Mississauga, Ontario
- Part-time
…represents money the business is owed. We're looking for a Claims Specialist to own the carrier-side recovery process from the moment a claim opportunity surfaces to the moment the carrier…
Added 1 hour ago
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Senior Talent Organizational Development Specialist
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As a Senior Talent & Organizational Development Specialist, you will partner with leaders to strengthen organizational capability and business performance while helping the organization…
Added 1 hour ago
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Interface

Customer Success Specialist

Belleville, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface® carpet tile and LVT, nora® rubber flooring, and FLOR® premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability - without compromise.

Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industry‑first innovation, we remain ‘all in’ on our goal of becoming carbon negative by 2040, without the use of offsets.

Essential Duties:

Provide excellence in communication, timely response, and administrative support to all internal and external client inquiries, including knowledge of product offerings, inventory controls, contract review and administration, and other departmental requirements.
Provide support to all service activities and sales management required to achieve the strategic goals and revenue objectives of the corporation.
Daily communication with Account Executives, Customers, Warehouse, Scheduling and Planning Departments.
Enter orders into the system for scheduling of production, Manages orders and client requests
Order entry and order / project management of commercial transactions.
Client liaison and follow up activities with end-users, specifiers, dealers, and related parties.
Support our sales administration process, including coordination of production and purchasing of finished goods material, logistics support for client deliveries, and credit communication support.
Use of computerized order processing system, inventory systems, and related computer applications (Microsoft Word, Excel, Outlook, CRM)
Maintain high level of customer service effectiveness
Participate and support company initiatives

Physical Demands:

Use of office equipment, communication tools, including computer, telephone system, and related tools.
Occasional moderate lifting of administrative materials.

Qualifications:

Educational requirements:

High School Diploma
College Degree preferred
Preference will be given to those with post secondary education.
Bilingualism (French / English) with proficiency in both verbal and written communication is preferred

Skills and Experience:

Minimum of five years of experience in Customer Service or Planning
Highly developed interpersonal skills, and ability to perform a variety of administrative service functions.
Excellent communication skills and professional demeanor.
Ability to multi-task.
Exercise independent judgment and decision making, within established operating parameters, policies, and procedures.
Analytical and mathematical skills, with demonstrated ability to utilize computer systems, office equipment, and automated voice systems.
Experience / knowledge of a manufacturing environment
ISO 9001 / 14001 knowledge would be an asset.
Demonstrate excellence in working under pressure and handling multiple tasks/priorities
Strong computer literacy with Microsoft applications and knowledge of ERP and CRM systems
Ability to work independently and as part of a team with minimal supervision

Work Environment:

Monday to Friday, 8:30 - 5:00, Office environment

The typical pay range for this role is:

Minimum: $36,098 CAD

Maximum: $63,172 CAD

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual (salary) offer will take into account a wide range of factors, including location.

In addition, the company provides health and welfare benefits which include (but are not limited to), supplemental medical, life and disability, retirement savings plan, paid time off (PTO), paid company holidays, and more.

Learn more about Interface (NASDAQ: TILE) and our brands at interface.com and FLOR.com. Join us on Facebook, Instagram, LinkedIn, and Pinterest.

Artificial intelligence is not used to screen, assess, or select applicants for this position.

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More about this job

Responsibilities

The Customer Success Specialist will manage order entry, client requests, and administrative support for commercial transactions while coordinating with internal departments. They will act as a primary liaison for customers, specifiers, and dealers to ensure effective service and support for sales objectives.

Requirements

Candidates must have a minimum of five years of experience in customer service or planning, with a high school diploma required and a college degree preferred. Strong computer literacy, proficiency in Microsoft applications, and the ability to work in a manufacturing environment are essential.

Skills

Customer service
Order processing
Administrative support
Inventory control
Contract review
Sales administration
Logistics support
CRM systems
ERP systems
Microsoft Office
Communication
Multi-tasking
Analytical skills
Mathematical skills
Manufacturing knowledge
Problem solving

Benefits

Supplemental medical
Life and disability insurance
Retirement savings plan
Paid time off
Paid company holidays

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Order Entry
Inventory Systems
CRM
ERP
Manufacturing
ISO 9001
ISO 14001
Logistics
Sales Administration
Client Liaison
Contract Administration
Microsoft Word
Microsoft Excel
Microsoft Outlook
Sustainability
Commercial Transactions
Production Scheduling
Purchasing
Administrative Support

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