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Added 23 mins ago
A
Information Technology Audit Specialist
ATB
Calgary, AB · Edmonton, AB
- Full-time
…Superintendent of Financial Institutions Canada), ICOFR (Internal Control Over Financing), ISO (International Organization for Standardization), PCI (Payment Card Industry), OWASP (Open Web…
Added 38 mins ago
SM
RQ11255 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in software quality assurance, commercial off-the-shelf (COTS) application testing, functional and…
Added 38 mins ago
SM
RQ11574 – Information Management Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Information Management Specialist with extensive experience in information management, enterprise information governance, metadata governance, information lifecycle…
Added 1 hour ago
EC
Power Systems Automation Specialist/ Spécialiste en automatisation des systèmes électriques
Eaton Corporation
Dartmouth, NS · Kitchener, ON · Milton, ON · Mississauga, ON · Ottawa, ON · Laval, QC
- Full-time
…commission, and support advanced power automation, monitoring, and control solutions. As a technical contributor and project lead, you will provide engineering expertise for power…
Added 1 hour ago
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Drill & Blast Specialist
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- Full-time
…Mobile Maintenance, and drilling and explosives contractors, the Specialist supports regulatory compliance, effective explosives management, and continuous improvement in drilling accuracy,…
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Senior Solution Architect
BC Hydro
Burnaby, BC
- $131,100 to $165,800 CAD / year
- Full-time
…cross-functional collaboration with business units, IT architects, project teams, and vendors to deliver integrated solutions; encourage the development of peer relationships and champion…
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Senior Solution Architect Workday , HCM & Financials
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Toronto, ON
- Full-time
Coordinates with internal and external auditors on control evidence, user access reviews, security design, and system-generated reporting.
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Senior Technical Architect, Application Development & Support
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Toronto, ON
- Full-time
Translates business requirements and project goals into platform, solution, and coding specifications and credible estimates, and performs code review across all platforms in scope.
Added 2 hours ago
A
Loss Prevention Specialist, WWOS SLP
Amazon
Brampton, ON
- Full-time
The Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. The LPS leads the effort to efficiently and effectively oversee security services and asset…
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Specialist, Corporate Security
Coca-Cola Canada Bottling Limited
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- Full-time
The Security Specialist is primarily responsible for the maintenance and implementation of physical security programs and equipment of Coke Canada Bottling’s facilities. Located in Montreal…
Added 3 hours ago
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Senior Project Controls Specialist - Infrastructure
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Toronto, ON
- Full-time
Graham is actively recruiting for a Senior Project Controls Specialist to support the Infrastructure Division. Reporting to the Senior Project Controls Manager, this role defines and…
Added 3 hours ago
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M.L.T. Charge - Quality
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- Full-time
…and procedures, quality improvement initiatives and quality control programs for the Laboratory, Specimen Collection and Hospital POCT…
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Power Infrastructure & Geotechnical Engineering Leader
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Calgary, AB
- Full-time
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Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
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Civil Designer – Civil 3D proficient
SYSTRA Canada
Toronto, ON
- Full-time
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Added 4 hours ago
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Saskatoon, SK
- Contract
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Added 4 hours ago
A
Bim Specialist
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Ottawa, ON
- $38 to $45 CAD / hour
- Full-time
…construction projects. The Intermediate/Experienced Electrical BIM Specialist / Coordinator plays a key role in aligning BIM deliverables with project schedules, supporting clash detection…
Added 4 hours ago
S
Civil Designer - Civil 3D proficient
SYSTRA
Toronto, ON
- Full-time
Systra is looking for a Civil 3D Design Specialist for the Cable Containment Design Team to join the new LRT Project in Ontario.
Added 5 hours ago
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Underground Automation Technician
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Emo, ON
- Full-time
The Underground Automation Specialist supports the safe, reliable and efficient operation of underground control and automation systems. Working closely with operations, maintenance and…
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Mississauga, ON
- Full-time
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Sr Service Specialist (Field Technician, Building Automation Systems), Ottawa ON
Siemens
Ottawa, ON
The main function of a Service Specialist is to attend on-site service visits, provide preventative maintenance, troubleshooting, and repair. Additional responsibilities related to the…
Added 6 hours ago
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Finishing & Fabrication Specialist- PART TIME Ottawa-downtown
TPH
Ottawa, ON
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The work that the Finishing & Fabrication Specialist does, is important, as this is where the final touches and embellishments happen. You will be adding value to every project by ensuring…
Added 6 hours ago
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Electrical Engineering Specialist I
Schneider Electric
AB · Edmonton, Alberta
- Full-time
Develop and maintain engineering documentation, including single-line diagrams, control schematics, wiring diagrams, and bills of materials, ensuring alignment with standards and project…
Added 6 hours ago
SD
Information Management Specialist
Symbiotic Digital
ON · Downtown Toronto (Central Bay Street), Ontario
- Contract
Specialist to support the development, implementation, and continuous
Added 7 hours ago
GW
Enterprise Applications Specialist
Gowling WLG
Ottawa, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Enterprise Applications Specialist is a senior technical resource responsible for the reliability, security, integration, and continuous improvement of the Firm’s enterprise application…

Interface

Customer Success Specialist

Belleville, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface® carpet tile and LVT, nora® rubber flooring, and FLOR® premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability - without compromise.

Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industry‑first innovation, we remain ‘all in’ on our goal of becoming carbon negative by 2040, without the use of offsets.

Essential Duties:

Provide excellence in communication, timely response, and administrative support to all internal and external client inquiries, including knowledge of product offerings, inventory controls, contract review and administration, and other departmental requirements.
Provide support to all service activities and sales management required to achieve the strategic goals and revenue objectives of the corporation.
Daily communication with Account Executives, Customers, Warehouse, Scheduling and Planning Departments.
Enter orders into the system for scheduling of production, Manages orders and client requests
Order entry and order / project management of commercial transactions.
Client liaison and follow up activities with end-users, specifiers, dealers, and related parties.
Support our sales administration process, including coordination of production and purchasing of finished goods material, logistics support for client deliveries, and credit communication support.
Use of computerized order processing system, inventory systems, and related computer applications (Microsoft Word, Excel, Outlook, CRM)
Maintain high level of customer service effectiveness
Participate and support company initiatives

Physical Demands:

Use of office equipment, communication tools, including computer, telephone system, and related tools.
Occasional moderate lifting of administrative materials.

Qualifications:

Educational requirements:

High School Diploma
College Degree preferred
Preference will be given to those with post secondary education.
Bilingualism (French / English) with proficiency in both verbal and written communication is preferred

Skills and Experience:

Minimum of five years of experience in Customer Service or Planning
Highly developed interpersonal skills, and ability to perform a variety of administrative service functions.
Excellent communication skills and professional demeanor.
Ability to multi-task.
Exercise independent judgment and decision making, within established operating parameters, policies, and procedures.
Analytical and mathematical skills, with demonstrated ability to utilize computer systems, office equipment, and automated voice systems.
Experience / knowledge of a manufacturing environment
ISO 9001 / 14001 knowledge would be an asset.
Demonstrate excellence in working under pressure and handling multiple tasks/priorities
Strong computer literacy with Microsoft applications and knowledge of ERP and CRM systems
Ability to work independently and as part of a team with minimal supervision

Work Environment:

Monday to Friday, 8:30 - 5:00, Office environment

The typical pay range for this role is:

Minimum: $36,098 CAD

Maximum: $63,172 CAD

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual (salary) offer will take into account a wide range of factors, including location.

In addition, the company provides health and welfare benefits which include (but are not limited to), supplemental medical, life and disability, retirement savings plan, paid time off (PTO), paid company holidays, and more.

Learn more about Interface (NASDAQ: TILE) and our brands at interface.com and FLOR.com. Join us on Facebook, Instagram, LinkedIn, and Pinterest.

Artificial intelligence is not used to screen, assess, or select applicants for this position.

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More about this job

Responsibilities

The Customer Success Specialist will manage order entry, client requests, and administrative support for commercial transactions while coordinating with internal departments. They will act as a primary liaison for customers, specifiers, and dealers to ensure effective service and support for sales objectives.

Requirements

Candidates must have a minimum of five years of experience in customer service or planning, with a high school diploma required and a college degree preferred. Strong computer literacy, proficiency in Microsoft applications, and the ability to work in a manufacturing environment are essential.

Skills

Customer service
Order processing
Administrative support
Inventory control
Contract review
Sales administration
Logistics support
CRM systems
ERP systems
Microsoft Office
Communication
Multi-tasking
Analytical skills
Mathematical skills
Manufacturing knowledge
Problem solving

Benefits

Supplemental medical
Life and disability insurance
Retirement savings plan
Paid time off
Paid company holidays

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Order Entry
Inventory Systems
CRM
ERP
Manufacturing
ISO 9001
ISO 14001
Logistics
Sales Administration
Client Liaison
Contract Administration
Microsoft Word
Microsoft Excel
Microsoft Outlook
Sustainability
Commercial Transactions
Production Scheduling
Purchasing
Administrative Support

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