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Added 1 min ago
ET
Manager Marketing & Communications
E2IP TECHNOLOGIES
Montreal, QC
- Full-time
…shows, events, and marketing operations. Working closely with Sales, the role makes sure marketing activity turns into qualified…
Added 2 mins ago
VC
Independent Dental Sales Agent - Maritimes
Valsoft Corporation
Remote, Canada
- Contract
- Remote
We provide product training, samples, marketing materials, and lead support.
Added 2 mins ago
VC
Independent Dental Sales Agent - British Columbia
Valsoft Corporation
Remote, Canada
- Contract
- Remote
We provide product training, samples, marketing materials, and lead support.
Added 2 mins ago
VC
Independent Dental Sales Agent - Alberta
Valsoft Corporation
Remote, Canada
- Contract
- Remote
We provide product training, samples, marketing materials, and lead support.
Added 2 mins ago
VC
Independent Dental Sales Agent - Saskatchewan and Manitoba
Valsoft Corporation
Remote, Canada
- Contract
- Remote
We provide product training, samples, marketing materials, and lead support.
Added 2 mins ago
VC
Independent Dental Sales Agent - Ontario
Valsoft Corporation
Remote, Canada
- Contract
- Remote
We provide product training, samples, marketing materials, and lead support.
Added 17 mins ago
BC
Everyday Banking Specialist - Member Connect (Contact Centre)
Beem Credit Union
Burnaby, BC · Langley (District), BC · Langley, BC
- Full-time
The Everyday Banking Specialist is a trusted financial advisor with expertise in everyday banking, delivering exceptional member experience through a blend of transactional support,…
Added 17 mins ago
UI
Heavy Vehicle Parts Specialist
UAP Inc.
Red Deer, AB
- $25.8 to $37.1 CAD / hour
- Full-time
…corporate discounts, as well as training throughout your career to support and guide your professional development. This position pays between $25.80 and $37.10 per hour (depending on your…
Added 17 mins ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
Support deal inspection and coaching practices that improve sales effectiveness and decision-making.
Added 17 mins ago
SD
Beauty Specialist, Hourly Part Time Evening
Shoppers Drug Mart
Paradise, NL
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 17 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Regina, SK
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 17 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Kamloops, BC
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 31 mins ago
P
Fulfillment & Supply Chain Specialist
PixMob
Montreal, QC
- Full-time
We’re looking for a Supply Chain Specialist - Fulfillment
Added 31 mins ago
LL
Service Supervisor - Acheson
Liebherr-Canada Ltd.
Acheson, AB
- Full-time
…Liebherr-Canada Ltd. has 11 branch locations across Canada providing sales, service and product support for equipment in the construction, mining, material handling, crane, aerospace and…
Added 31 mins ago
SP
Customer Success Specialist
Sirius Personnel
Hamilton, ON · Greater Hamilton (Burlington) Metropolitan Area
- $60,000 to $70,000 CAD / year
- Full-time
Sirius Personnel is a Placement and Headhunting Agency that Specializes in Sales and Marketing Professionals in Canada. (www.siriuspersonnel.com)
Added 1 hour ago
CC
Supporter Engagement Specialist
Canadian Cancer Society
Montreal, QC
- Full-time
MAKING AN IMPACT The Supporter Engagement Specialist independently solicits and secures support from an account portfolio of donors, participants, companies and third-party groups, to help…
Added 1 hour ago
AC
Compressor Technical Support Specialist
Atlas Copco
Calgary, AB
- Full-time
As our newest Technical Support Specialist, you will be responsible for providing day-to-day support to the field organization by solving technical problems and providing effective training…
Added 1 hour ago
TI
Spécialiste de l'Intégration Client / Client Integration Specialist
TS Imagine
Montreal, QC
- Full-time
Veiller à ce que les équipes de vente, de gestion de compte et de support disposent des informations techniques appropriées pour vendre et soutenir les solutions de produits TS Imagine, y…
Added 1 hour ago
TH
Heavy Vehicle Parts Specialist
Traction Heavy Duty Parts
Red Deer, AB
- Full-time
…corporate discounts, as well as training throughout your career to support and guide your professional development. This position pays between $25.80 and $37.10 per hour (depending on your…
Added 1 hour ago
AC
Compressor Technical Support Specialist
Atlas Copco
AB · Edmonton, AB
- Full-time
As our newest Technical Support Specialist, you will be responsible for providing day-to-day support to the field organization by solving technical problems and providing effective training…
Added 1 hour ago
KM
Field Service Technician (Prince George)
Konica Minolta Business Solutions Canada
Prince George, BC
- Full-time
As an Office Systems Specialist, you maintain and repair Multi-Functional Products and resolve customer scanning/printing issues while maintaining effective relationships with customers and…
Added 1 hour ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
Support deal inspection and coaching practices that improve sales effectiveness and decision-making.
Added 1 hour ago
TC
Sales Specialist
TRUST CARRIERS INC
Brampton, ON
- Full-time
Role Description The Sales Specialist is a full-time, on-site role based in Brampton, ON, responsible for developing and maintaining strong relationships with clients in the trucking and…
Added 1 hour ago
I
Customer Success Specialist
Interface
Belleville, ON
- Full-time
Provide support to all service activities and sales management required to achieve the strategic goals and revenue objectives of the corporation.
Added 1 hour ago
GV
Spécialiste, équipe de croissance des patients
Groupe Vision
Canada
- Full-time
The Patient Growth Specialist is a sales-focused outbound contact center professional responsible for converting marketing-generated leads into consultations, retaining patients at risk of…

Interface

Customer Success Specialist

Belleville, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface® carpet tile and LVT, nora® rubber flooring, and FLOR® premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability - without compromise.

Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industry‑first innovation, we remain ‘all in’ on our goal of becoming carbon negative by 2040, without the use of offsets.

Essential Duties:

Provide excellence in communication, timely response, and administrative support to all internal and external client inquiries, including knowledge of product offerings, inventory controls, contract review and administration, and other departmental requirements.
Provide support to all service activities and sales management required to achieve the strategic goals and revenue objectives of the corporation.
Daily communication with Account Executives, Customers, Warehouse, Scheduling and Planning Departments.
Enter orders into the system for scheduling of production, Manages orders and client requests
Order entry and order / project management of commercial transactions.
Client liaison and follow up activities with end-users, specifiers, dealers, and related parties.
Support our sales administration process, including coordination of production and purchasing of finished goods material, logistics support for client deliveries, and credit communication support.
Use of computerized order processing system, inventory systems, and related computer applications (Microsoft Word, Excel, Outlook, CRM)
Maintain high level of customer service effectiveness
Participate and support company initiatives

Physical Demands:

Use of office equipment, communication tools, including computer, telephone system, and related tools.
Occasional moderate lifting of administrative materials.

Qualifications:

Educational requirements:

High School Diploma
College Degree preferred
Preference will be given to those with post secondary education.
Bilingualism (French / English) with proficiency in both verbal and written communication is preferred

Skills and Experience:

Minimum of five years of experience in Customer Service or Planning
Highly developed interpersonal skills, and ability to perform a variety of administrative service functions.
Excellent communication skills and professional demeanor.
Ability to multi-task.
Exercise independent judgment and decision making, within established operating parameters, policies, and procedures.
Analytical and mathematical skills, with demonstrated ability to utilize computer systems, office equipment, and automated voice systems.
Experience / knowledge of a manufacturing environment
ISO 9001 / 14001 knowledge would be an asset.
Demonstrate excellence in working under pressure and handling multiple tasks/priorities
Strong computer literacy with Microsoft applications and knowledge of ERP and CRM systems
Ability to work independently and as part of a team with minimal supervision

Work Environment:

Monday to Friday, 8:30 - 5:00, Office environment

The typical pay range for this role is:

Minimum: $36,098 CAD

Maximum: $63,172 CAD

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual (salary) offer will take into account a wide range of factors, including location.

In addition, the company provides health and welfare benefits which include (but are not limited to), supplemental medical, life and disability, retirement savings plan, paid time off (PTO), paid company holidays, and more.

Learn more about Interface (NASDAQ: TILE) and our brands at interface.com and FLOR.com. Join us on Facebook, Instagram, LinkedIn, and Pinterest.

Artificial intelligence is not used to screen, assess, or select applicants for this position.

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More about this job

Responsibilities

The Customer Success Specialist will manage order entry, client requests, and administrative support for commercial transactions while coordinating with internal departments. They will act as a primary liaison for customers, specifiers, and dealers to ensure effective service and support for sales objectives.

Requirements

Candidates must have a minimum of five years of experience in customer service or planning, with a high school diploma required and a college degree preferred. Strong computer literacy, proficiency in Microsoft applications, and the ability to work in a manufacturing environment are essential.

Skills

Customer service
Order processing
Administrative support
Inventory control
Contract review
Sales administration
Logistics support
CRM systems
ERP systems
Microsoft Office
Communication
Multi-tasking
Analytical skills
Mathematical skills
Manufacturing knowledge
Problem solving

Benefits

Supplemental medical
Life and disability insurance
Retirement savings plan
Paid time off
Paid company holidays

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Order Entry
Inventory Systems
CRM
ERP
Manufacturing
ISO 9001
ISO 14001
Logistics
Sales Administration
Client Liaison
Contract Administration
Microsoft Word
Microsoft Excel
Microsoft Outlook
Sustainability
Commercial Transactions
Production Scheduling
Purchasing
Administrative Support

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