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Added 8 mins ago
PC
Managing Consultant, GRS
People Corporation
Calgary, AB · AB - PC Calgary
- Full-time
The Managing Consultant will support business growth and client retention through their knowledge of group retirement solutions and their ability to build strong relationships. The Managing…
Added 8 mins ago
PC
Claims Adjudication Specialist
People Corporation
Winnipeg, MB · MB - PC NPW - Wpg
- Full-time
The Claims Adjudication Specialist will actively contribute to the success of People Corporation by providing excellent service and support to our valued clients. This exciting role…
Added 8 mins ago
C
Client Engagement Associate - 30h - Côte-Saint-Luc
CIBC
Côte-Saint-Luc, QC · Kildare & Caldwell
- Part-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 23 mins ago
A
Security GRC Specialist
Aviso
Toronto, ON
- $105,000 to $125,000 CAD / year
- Full-time
We're looking to fill an opening with an experienced Security GRC Specialist to join our growing Security GRC team.
Added 23 mins ago
SC
Bilingual Care Coordinator (Part-time, Weekends & Evenings)
Shift Collab
Remote, Canada
- Part-time
- Remote
5+ years of experience in healthcare, such as medical receptionist, service navigator, intake specialist, or a similar client care role
Added 23 mins ago
Territory Account Manager V
Insight Enterprises, Inc.
Montreal, QC
…universitaires de commerce, des formations en vente, des formations au service client ou à l'industrie informatique sont…
Added 38 mins ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel jour Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Part-time
Toujours accorder la priorité au client et offrir un service à la clientèle de qualité supérieure.
Added 53 mins ago
IF
Career Network Specialist
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As a Career Network Specialist, you will play a key role within the Career Network’s service and sales support centre. You will help ensure that requests received by phone and email are…
Added 1 hour ago
NR
Pursuit Manager
Norton Rose Fulbright
Montreal, QC
- Full-time
As part of a global legal practice, Norton Rose Fulbright Canada embrace a culture of excellence and client service, but always with a focus on flexibility, respect, diversity and openness.…
Added 1 hour ago
Bilingual Claims Specialist (Liability) - WSI
Wawanesa Insurance
Montreal, QC
The Claims Specialist is responsible for the investigation, evaluation, negotiation, and resolution of commercial liability claims ranging from minor to complex in severity. The assigned…
Added 1 hour ago
KM
Field Service Technician (Prince George)
Konica Minolta Business Solutions (Canada) Ltd.
Prince George, BC
- Full-time
We're looking for a Field Service Technician to join our team!
Added 1 hour ago
MC
Digital Strategist
McCANN Canada
Toronto, ON
- Full-time
This role focuses on websites, mobile apps, email programs, digital products, self-service tools, and customer journeys across owned digital channels. Social media and paid media are…
Added 1 hour ago
LF
Partner Operations Specialist / Spécialiste des opérations partenaires (Claims/Réclamations)
LGM Financial Services
Laval, QC
- $87,000 to $109,000 CAD / year
- Full-time
Strong organizational and time-management skills, with the ability to prioritize multiple escalations, monitor support channels and work queues, and meet established service levels and…
Added 1 hour ago
RB
Banking Advisor - East York, Scarborough (English and Mandarin/Cantonese or Greek Speaking)
Royal Bank of Canada
Toronto, ON
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 1 hour ago
CH
Operations Supervisor
CBI Home Health
Brandon, MB
- Full-time
Previous experience in a Direct Support Specialist role is an asset
Added 1 hour ago
GW
Enterprise Applications Specialist
Gowling WLG
Ottawa, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Enterprise Applications Specialist is a senior technical resource responsible for the reliability, security, integration, and continuous improvement of the Firm’s enterprise application…
Added 1 hour ago
GW
Enterprise Applications Specialist
Gowling WLG
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Enterprise Applications Specialist is a senior technical resource responsible for the reliability, security, integration, and continuous improvement of the Firm’s enterprise application…
Added 1 hour ago
GW
Enterprise Applications Specialist
Gowling WLG
Waterloo, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Enterprise Applications Specialist is a senior technical resource responsible for the reliability, security, integration, and continuous improvement of the Firm’s enterprise application…
Added 1 hour ago
GT
Firewall Security Specialist
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $90 to $95 CAD / hour
- Contract
The IT Security Delivery Specialist is responsible for provisioning security rules in support of business objectives while following the client's standards across on-premises and cloud…
Added 1 hour ago
GW
Enterprise Applications Specialist
Gowling WLG
Hamilton, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Enterprise Applications Specialist is a senior technical resource responsible for the reliability, security, integration, and continuous improvement of the Firm’s enterprise application…
Added 2 hours ago
V
Manager
Visa
Toronto, ON
- Full-time
The Consultant Specialist, Client Success Manager is a client‑facing individual contributor role, acting as a subject‑matter expert across client operations, execution, and performance…
Added 2 hours ago
V
Senior Manager
Visa
Toronto, ON
- Full-time
The Sr. Consultant Specialist, Client Success Manager is a client‑facing individual contributor role, acting as a subject‑matter expert across client operations, execution, and performance…
Added 2 hours ago
R
Banking Advisor - East York, Scarborough (English and Mandarin/Cantonese or Greek Speaking)
RBC
Toronto, ON
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 2 hours ago
SW
Payment Specialist
Saskatchewan Workers' Compensation Board
Regina, SK
- Part-time
…employers and will decide wage base information to be used to meet service standards in accordance with Policies, Procedures and Legislation on a daily…
Added 2 hours ago
NB
Banking Advisor
National Bank of Canada
Red Deer, AB
- Full-time
Support your clients through the mortgage renewal or renegotiation process.

Interface

Customer Success Specialist

Belleville, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface® carpet tile and LVT, nora® rubber flooring, and FLOR® premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability - without compromise.

Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industry‑first innovation, we remain ‘all in’ on our goal of becoming carbon negative by 2040, without the use of offsets.

Essential Duties

Provide excellence in communication, timely response, and administrative support to all internal and external client inquiries, including knowledge of product offerings, inventory controls, contract review and administration, and other departmental requirements.
Provide support to all service activities and sales management required to achieve the strategic goals and revenue objectives of the corporation.
Daily communication with Account Executives, Customers, Warehouse, Scheduling and Planning Departments.
Enter orders into the system for scheduling of production, Manages orders and client requests
Order entry and order / project management of commercial transactions.
Client liaison and follow up activities with end-users, specifiers, dealers, and related parties.
Support our sales administration process, including coordination of production and purchasing of finished goods material, logistics support for client deliveries, and credit communication support.
Use of computerized order processing system, inventory systems, and related computer applications (Microsoft Word, Excel, Outlook, CRM)
Maintain high level of customer service effectiveness
Participate and support company initiatives

Physical Demands

Use of office equipment, communication tools, including computer, telephone system, and related tools.
Occasional moderate lifting of administrative materials.

Qualifications

Educational requirements:

High School Diploma
College Degree preferred
Preference will be given to those with post secondary education.
Bilingualism (French / English) with proficiency in both verbal and written communication is preferred

Skills And Experience

Minimum of five years of experience in Customer Service or Planning
Highly developed interpersonal skills, and ability to perform a variety of administrative service functions.
Excellent communication skills and professional demeanor.
Ability to multi-task.
Exercise independent judgment and decision making, within established operating parameters, policies, and procedures.
Analytical and mathematical skills, with demonstrated ability to utilize computer systems, office equipment, and automated voice systems.
Experience / knowledge of a manufacturing environment
ISO 9001 / 14001 knowledge would be an asset.
Demonstrate excellence in working under pressure and handling multiple tasks/priorities
Strong computer literacy with Microsoft applications and knowledge of ERP and CRM systems
Ability to work independently and as part of a team with minimal supervision

Work Environment

Monday to Friday, 8:30 - 5:00, with possible scheduling of shifts to 6:00 pm on a rotating basis. Flexible working hours may be considered. Occasional travel.

The Typical Pay Range For This Role Is

Minimum: $36,098 CAD

Maximum: $63,172 CAD

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual (salary) offer will take into account a wide range of factors, including location.

In addition, the company provides health and welfare benefits which include (but are not limited to), supplemental medical, life and disability, retirement savings plan, paid time off (PTO), paid company holidays, and more.

Learn more about Interface (NASDAQ: TILE) and our brands at interface.com and FLOR.com. Join us on Facebook, Instagram, LinkedIn, and Pinterest.

Artificial intelligence is not used to screen, assess, or select applicants for this position.

Apply About employer

More about this job

Responsibilities

Manage customer inquiries, orders, and commercial projects while coordinating with account executives, customers, warehouse, scheduling, and planning teams. Support sales administration, production and purchasing coordination, inventory and delivery logistics, and provide timely client follow-up.

Requirements

Requires at least five years of customer service or planning experience, strong communication and administrative skills, and proficiency with Microsoft applications and ERP and CRM systems. A high school diploma is required, a college degree or other post-secondary education is preferred, and manufacturing experience is valued; French-English bilingualism and ISO 9001/14001 knowledge are preferred assets.

Skills

Customer Service
Order Entry
Order and Project Management
Client Communication
Inventory Control
Contract Administration
Sales Administration
Production Coordination
Logistics Support
Microsoft Word
Microsoft Excel
Microsoft Outlook
ERP Systems
CRM Systems
Analytical and Mathematical Skills
Multitasking

Benefits

Supplemental Medical Benefits
Life Insurance
Disability Benefits
Retirement Savings Plan
Paid Time Off
Paid Company Holidays

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Planning
Order Processing
Order Management
Project Management
Commercial Transactions
Inventory Control
Contract Administration
Sales Administration
Manufacturing Environment
Production Scheduling
Purchasing
Finished Goods
Logistics
Client Liaison
Microsoft Word
Microsoft Excel
Microsoft Outlook
ERP Systems
CRM Systems
ISO 9001
ISO 14001
French-English Bilingualism
Customer Inquiries
Credit Communication

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