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Added 10 mins ago
K
Assistant Store Manager - McArthurGlen
Knix
Richmond, BC
- Full-time
…succeed together. At your core, you’re a resilient, motivated leader who inspires teams, builds community, and delivers meaningful results through a world-class customer…
Added 10 mins ago
OH
Senior Product Manager
Ontario Health
Toronto, ON
- Full-time
…across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health…
Added 10 mins ago
T
Customer Experience Associate
TD
Guelph, ON
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 10 mins ago
T
Personal Banking Associate (Full time) - Blainville, Seigneurie
TD
Blainville, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 10 mins ago
T
Vendor Manager II
TD
Toronto, ON
- Full-time
Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
Added 10 mins ago
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Software Engineer III
TD
Toronto, ON
- Full-time
…driving enterprise-wide data discovery, governance, and self-service access to trusted data…
Added 10 mins ago
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MAC Southcentre - Key Holder Part Time - Calgary, AB
ELC Beauty LLC
AB · Calgary, AB
- Part-time
…provide inspirational, authentic and personalized customer service to achieve all sales and customer service…
Added 25 mins ago
CH
Entry Level Route Driver Trainee
Clean Harbors
Delta, BC
- Full-time
…$1.2 billion in annual revenue as a world-class environmental service organization and market leader in industrial hazardous waste management, parts-cleaning technology, and oil…
Added 25 mins ago
Investment Support Officer
Scotiabank
ON · Mississauga, ON
Prepare and post applicable journal vouchers, cheque or IBT requisitions, and manual tax forms and submit to Team Leader and/or Manager for authorization in order to facilitate the…
Added 25 mins ago
WM
310T Apprentice Mechanic
Waste Management, Inc. (WM)
Ottawa, ON
- Full-time
Each day you’ll fix the trucks and equipment that service over 20 million customers across North America. As a 310T Mechanic at WM you can take pride in watching a truck roll out of the…
Added 25 mins ago
CT
Cashier/Customer Service
Canadian Tire (T MacRae Family Sales Ltd)
North Vancouver, BC
- $18.25 to $19.05 CAD / hour
- Full-time
…specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home…
Added 25 mins ago
C
Become a Luxury Brand Evaluator in Charleston, US
CXG
Remote, Canada
- Other
- Remote
…fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand…
Added 25 mins ago
R
Assembleur / Assembler
RTX
Mirabel, QC
- Full-time
Collins Aerospace, une société du groupe RTX, est un leader des solutions technologiques avancées et intelligentes destinées à l’industrie mondiale de l’aéronautique et de la défense.…
Added 25 mins ago
MN
Vice President, Professional Services
March Networks
Remote, Canada
- Full-time
- Remote
…recurring revenue retention, and business growth by evolving service delivery models, standardizing implementation and support processes, improving resource utilization, and embedding…
Added 25 mins ago
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Become a Luxury Brand Evaluator in Alberta, CA
CXG
Remote, Canada
- Other
- Remote
…fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand…
Added 25 mins ago
C
Become a Luxury Brand Evaluator in Alberta, CA
CXG
Remote, Canada
- Other
- Remote
…fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand…
Added 25 mins ago
C
Become a Luxury Brand Evaluator in Alberta, CA
CXG
Remote, Canada
- Other
- Remote
…fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand…
Added 25 mins ago
C
Become a Luxury Brand Evaluator in Alberta, CA
CXG
Remote, Canada
- Other
- Remote
…fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand…
Added 25 mins ago
MN
Customer Operations Specialist
March Networks
Remote, Canada
- Full-time
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March Networks is an established global leader in the video surveillance industry and works with the world’s largest retailers and banking institutions. Our goal is to create a positive…
Added 25 mins ago
Construction Technologist
Government of Alberta
Peace River, AB
The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career…
Added 25 mins ago
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Appraiser II, Property Building
Co-operators
Calgary, AB · AB · BC · Moncton, NB · Guelph, ON · Hamilton, ON · London, ON · Mississauga, ON · Ottawa, ON · Toronto, ON · Saskatoon, SK · SK · Edmonton, AB
- Full-time
Providing exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.
Added 25 mins ago
C
Claims Representative III, Bodily Injury
Co-operators
Barrie, ON · Guelph, ON · Hamilton, ON · London, ON · Mississauga, ON · Ottawa, ON · Toronto, ON · Gloucester, ON
- Full-time
Providing exceptional client and claimant service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client…
Added 25 mins ago
F
Warehouse Material Handler
Fronius
Mississauga, ON
- Full-time
Fronius International is a technology leader having three Business Units: Perfect Charging, Perfect Welding and Solar Energy.
Added 25 mins ago
Researcher - Product Innovation, Global R&D
ArcelorMittal
Hamilton, ON
Added 25 mins ago
A
Store Manager
Ardene
Toronto, ON · North York, ON
- Full-time
Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail - we want to hear from you.

Interface

Customer Success Specialist

Belleville, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface® carpet tile and LVT, nora® rubber flooring, and FLOR® premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability - without compromise.

Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industry‑first innovation, we remain ‘all in’ on our goal of becoming carbon negative by 2040, without the use of offsets.

Essential Duties

Provide excellence in communication, timely response, and administrative support to all internal and external client inquiries, including knowledge of product offerings, inventory controls, contract review and administration, and other departmental requirements.
Provide support to all service activities and sales management required to achieve the strategic goals and revenue objectives of the corporation.
Daily communication with Account Executives, Customers, Warehouse, Scheduling and Planning Departments.
Enter orders into the system for scheduling of production, Manages orders and client requests
Order entry and order / project management of commercial transactions.
Client liaison and follow up activities with end-users, specifiers, dealers, and related parties.
Support our sales administration process, including coordination of production and purchasing of finished goods material, logistics support for client deliveries, and credit communication support.
Use of computerized order processing system, inventory systems, and related computer applications (Microsoft Word, Excel, Outlook, CRM)
Maintain high level of customer service effectiveness
Participate and support company initiatives

Physical Demands

Use of office equipment, communication tools, including computer, telephone system, and related tools.
Occasional moderate lifting of administrative materials.

Qualifications

Educational requirements:

High School Diploma
College Degree preferred
Preference will be given to those with post secondary education.
Bilingualism (French / English) with proficiency in both verbal and written communication is preferred

Skills And Experience

Minimum of five years of experience in Customer Service or Planning
Highly developed interpersonal skills, and ability to perform a variety of administrative service functions.
Excellent communication skills and professional demeanor.
Ability to multi-task.
Exercise independent judgment and decision making, within established operating parameters, policies, and procedures.
Analytical and mathematical skills, with demonstrated ability to utilize computer systems, office equipment, and automated voice systems.
Experience / knowledge of a manufacturing environment
ISO 9001 / 14001 knowledge would be an asset.
Demonstrate excellence in working under pressure and handling multiple tasks/priorities
Strong computer literacy with Microsoft applications and knowledge of ERP and CRM systems
Ability to work independently and as part of a team with minimal supervision

Work Environment

Monday to Friday, 8:30 - 5:00, with possible scheduling of shifts to 6:00 pm on a rotating basis. Flexible working hours may be considered. Occasional travel.

The Typical Pay Range For This Role Is

Minimum: $36,098 CAD

Maximum: $63,172 CAD

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual (salary) offer will take into account a wide range of factors, including location.

In addition, the company provides health and welfare benefits which include (but are not limited to), supplemental medical, life and disability, retirement savings plan, paid time off (PTO), paid company holidays, and more.

Learn more about Interface (NASDAQ: TILE) and our brands at interface.com and FLOR.com. Join us on Facebook, Instagram, LinkedIn, and Pinterest.

Artificial intelligence is not used to screen, assess, or select applicants for this position.

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More about this job

Responsibilities

Manage customer inquiries, orders, and commercial projects while coordinating with account executives, customers, warehouse, scheduling, and planning teams. Support sales administration, production and purchasing coordination, inventory and delivery logistics, and provide timely client follow-up.

Requirements

Requires at least five years of customer service or planning experience, strong communication and administrative skills, and proficiency with Microsoft applications and ERP and CRM systems. A high school diploma is required, a college degree or other post-secondary education is preferred, and manufacturing experience is valued; French-English bilingualism and ISO 9001/14001 knowledge are preferred assets.

Skills

Customer Service
Order Entry
Order and Project Management
Client Communication
Inventory Control
Contract Administration
Sales Administration
Production Coordination
Logistics Support
Microsoft Word
Microsoft Excel
Microsoft Outlook
ERP Systems
CRM Systems
Analytical and Mathematical Skills
Multitasking

Benefits

Supplemental Medical Benefits
Life Insurance
Disability Benefits
Retirement Savings Plan
Paid Time Off
Paid Company Holidays

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Planning
Order Processing
Order Management
Project Management
Commercial Transactions
Inventory Control
Contract Administration
Sales Administration
Manufacturing Environment
Production Scheduling
Purchasing
Finished Goods
Logistics
Client Liaison
Microsoft Word
Microsoft Excel
Microsoft Outlook
ERP Systems
CRM Systems
ISO 9001
ISO 14001
French-English Bilingualism
Customer Inquiries
Credit Communication

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