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Added 5 mins ago
T
Finishing & Fabrication Specialist- PART TIME Ottawa-downtown
TPH
Ottawa, ON
- Part-time
We are currently looking for an energetic and enthusiastic Finishing & Fabrication Specialist who will be responsible for post press production including cutting, folding, binding,…
Added 5 mins ago
CG
Robotics Specialist
Cullerton Group
ON · Ontario, Canada
- Other
If you're an experienced Robotics Specialist looking for your next challenge, we'd love to hear from you. Apply today or send me a direct message to learn more.
Added 5 mins ago
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Data Integration Engineer
TekRek
Canada
- Contract
This is a contract role through July 2027 for a data integration specialist. You’ll own how new data sources get onto the bank’s central platform, from finding them to running them in…
Added 5 mins ago
TH
MERCHANDISING SPECIALIST - LIVE GOODS
The Home Depot
Canada
- Full-time
Reporting into the SR Merchant/ Divisional Product Merchant, the Merchandising Specialist works closely within merchandising’s 360 teams to execute merchandising business. The Merchandising…
Added 5 mins ago
IF
Career Network Specialist
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As a Career Network Specialist, you will play a key role within the Career Network’s service and sales support centre. You will help ensure that requests received by phone and email are…
Added 5 mins ago
S
Part Time Seasonal Associate
Skechers
Sudbury, ON
- Part-time
As a Sales Associate, better known as a “Product Specialist,” at Skechers, you’re not just working a job - you’re joining a team where growth, customer connections, fashion, and comfort are…
Added 5 mins ago
S
DERMS and Flexibility Solutions Specialist
Survalent
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…to join our Product team as a DERMS & Flexibility Solutions Specialist. This is an exciting opportunity to help shape the future of distributed energy resource management and support the…
Added 5 mins ago
NC
Maintenance Specialist
Nortem Cladding, Architectural solutions
Vaughan, ON
- Full-time
Role Description The Maintenance Specialist is a full-time, on-site role based in Vaughan, ON. This position is Operate industrial vacuum cleaners to remove scraps, dirt, heavy debris and…
Added 5 mins ago
CF
Operations Specialist
Community Fire Prevention
Port Coquitlam, BC
- Full-time
We are currently looking for an additional Operations Specialist to join our growing team! As an Operations Specialist you will oversee the scheduled work orders for the current week,…
Added 5 mins ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Added 5 mins ago
FC
Tarificateur(trice) – Assurance collective
First Canadian Financial Group
Pointe-Claire, QC
- Full-time
Le titre de Certified Employee Benefits Specialist (CEBS), Group Benefits Associate (GBA), Fellow, Life Management Institute (FLMI) ou un titre équivalent constitue un atout.
Added 5 mins ago
P&
Talent Acquisition Specialist
Parrish & Heimbecker, Limited
Cambridge, ON
- Full-time
We are seeking a Talent Acquisition Specialist to join our corporate team. This role is responsible for identifying, attracting, and hiring top talent through split-desk recruitment,…
Added 5 mins ago
ST
Billing Specialist
Scotia Tire & Alignment Services Limited
Galway-Cavendish and Harvey, ON · Trent Lakes, ON
- Full-time
Added 20 mins ago
ST
Billing Specialist
Scotia Tirecraft
ON
- Full-time
Added 20 mins ago
NR
Pursuit Manager
Norton Rose Fulbright
Montreal, QC
- Full-time
This role will act as an advocate of best practice and a specialist information resource and will work with fee earners across the practice areas and sectors to ensure we are leveraging our…
Added 20 mins ago
D
Senior Advisor, Operational risks
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…fields. Interpersonal savvy is therefore essential. You serve as specialist advisor and subject matter expert, as well as resource person and coach for decision-making bodies. More…
Added 20 mins ago
Bilingual Claims Specialist (Liability) - WSI
Wawanesa Insurance
Montreal, QC
The Claims Specialist is responsible for the investigation, evaluation, negotiation, and resolution of commercial liability claims ranging from minor to complex in severity. The assigned…
Added 35 mins ago
A
Senior Procurement Specialist
AstraZeneca
Hamilton, ON · Canada – Hamilton – Longwood Road South
- Full-time
The Sr. Procurement Specialist is responsible for the purchasing and management of isotopes used in research, clinical development, manufacturing, and diagnostic applications. This role…
Added 35 mins ago
M
Director, Risk Management
Mastercard
Toronto, ON
- Full-time
Partner with Product, Technology, Finance, Treasury, Legal, Compliance and specialist Risk teams to ensure risks are appropriately owned and managed.
Added 35 mins ago
M
Operating Practices Specialist
Metrolinx
Canada
- Full-time
We’re looking for an Operating Practices Specialist who will be the subject matter expert in Rail Operations, Signals and Communications and CROR railway rules and regulations. They will…
Added 35 mins ago
MN
Customer Operations Specialist
March Networks
Remote, Canada
- Full-time
- Remote
Reporting to the Manager, Customer Operations, the Customer Operations Specialist will assist with the achievement of corporate goals and objectives by acting in a support role for all…
Added 35 mins ago
SE
Electrical Engineering Specialist I
Schneider Electric
AB · Edmonton, Alberta
- Full-time
Join us as an Electrical Engineering Specialist I and contribute to the development of low-voltage electrical systems that support critical industrial operations across a wide range of…
Added 35 mins ago
KC
Contract Specialist - 12 month Assignment
KIK Consumer Products
Concord, ON
- Full-time
At KIK, we believe great contracts help drive great business. We’re looking for a Contract Specialist to join our four-member Contracts Team for a 12-month term to cover a maternity leave.…
Added 35 mins ago
SD
Information Management Specialist
Symbiotic Digital
ON · Downtown Toronto (Central Bay Street), Ontario
- Contract
Specialist to support the development, implementation, and continuous
Added 35 mins ago
KM
Field Service Technician (Prince George)
Konica Minolta Business Solutions (Canada) Ltd.
Prince George, BC
- Full-time
As an Office Systems Specialist, you maintain and repair Multi-Functional Products and resolve customer scanning/printing issues while maintaining effective relationships with customers and…

Interface

Customer Success Specialist

Belleville, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface® carpet tile and LVT, nora® rubber flooring, and FLOR® premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability - without compromise.

Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industry‑first innovation, we remain ‘all in’ on our goal of becoming carbon negative by 2040, without the use of offsets.

Essential Duties

Provide excellence in communication, timely response, and administrative support to all internal and external client inquiries, including knowledge of product offerings, inventory controls, contract review and administration, and other departmental requirements.
Provide support to all service activities and sales management required to achieve the strategic goals and revenue objectives of the corporation.
Daily communication with Account Executives, Customers, Warehouse, Scheduling and Planning Departments.
Enter orders into the system for scheduling of production, Manages orders and client requests
Order entry and order / project management of commercial transactions.
Client liaison and follow up activities with end-users, specifiers, dealers, and related parties.
Support our sales administration process, including coordination of production and purchasing of finished goods material, logistics support for client deliveries, and credit communication support.
Use of computerized order processing system, inventory systems, and related computer applications (Microsoft Word, Excel, Outlook, CRM)
Maintain high level of customer service effectiveness
Participate and support company initiatives

Physical Demands

Use of office equipment, communication tools, including computer, telephone system, and related tools.
Occasional moderate lifting of administrative materials.

Qualifications

Educational requirements:

High School Diploma
College Degree preferred
Preference will be given to those with post secondary education.
Bilingualism (French / English) with proficiency in both verbal and written communication is preferred

Skills And Experience

Minimum of five years of experience in Customer Service or Planning
Highly developed interpersonal skills, and ability to perform a variety of administrative service functions.
Excellent communication skills and professional demeanor.
Ability to multi-task.
Exercise independent judgment and decision making, within established operating parameters, policies, and procedures.
Analytical and mathematical skills, with demonstrated ability to utilize computer systems, office equipment, and automated voice systems.
Experience / knowledge of a manufacturing environment
ISO 9001 / 14001 knowledge would be an asset.
Demonstrate excellence in working under pressure and handling multiple tasks/priorities
Strong computer literacy with Microsoft applications and knowledge of ERP and CRM systems
Ability to work independently and as part of a team with minimal supervision

Work Environment

Monday to Friday, 8:30 - 5:00, with possible scheduling of shifts to 6:00 pm on a rotating basis. Flexible working hours may be considered. Occasional travel.

The Typical Pay Range For This Role Is

Minimum: $36,098 CAD

Maximum: $63,172 CAD

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual (salary) offer will take into account a wide range of factors, including location.

In addition, the company provides health and welfare benefits which include (but are not limited to), supplemental medical, life and disability, retirement savings plan, paid time off (PTO), paid company holidays, and more.

Learn more about Interface (NASDAQ: TILE) and our brands at interface.com and FLOR.com. Join us on Facebook, Instagram, LinkedIn, and Pinterest.

Artificial intelligence is not used to screen, assess, or select applicants for this position.

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More about this job

Responsibilities

Manage customer inquiries, orders, and commercial projects while coordinating with account executives, customers, warehouse, scheduling, and planning teams. Support sales administration, production and purchasing coordination, inventory and delivery logistics, and provide timely client follow-up.

Requirements

Requires at least five years of customer service or planning experience, strong communication and administrative skills, and proficiency with Microsoft applications and ERP and CRM systems. A high school diploma is required, a college degree or other post-secondary education is preferred, and manufacturing experience is valued; French-English bilingualism and ISO 9001/14001 knowledge are preferred assets.

Skills

Customer Service
Order Entry
Order and Project Management
Client Communication
Inventory Control
Contract Administration
Sales Administration
Production Coordination
Logistics Support
Microsoft Word
Microsoft Excel
Microsoft Outlook
ERP Systems
CRM Systems
Analytical and Mathematical Skills
Multitasking

Benefits

Supplemental Medical Benefits
Life Insurance
Disability Benefits
Retirement Savings Plan
Paid Time Off
Paid Company Holidays

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Planning
Order Processing
Order Management
Project Management
Commercial Transactions
Inventory Control
Contract Administration
Sales Administration
Manufacturing Environment
Production Scheduling
Purchasing
Finished Goods
Logistics
Client Liaison
Microsoft Word
Microsoft Excel
Microsoft Outlook
ERP Systems
CRM Systems
ISO 9001
ISO 14001
French-English Bilingualism
Customer Inquiries
Credit Communication

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