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Added 26 mins ago
NL
Inside Sales Specialist
Northern Lights Fiber
Calgary, AB
- Full-time
Role Description The Inside Sales Specialist is a full-time, hybrid role based in Calgary, AB, with flexibility for some work from home. In this role, you will handle inbound and outbound…
Added 26 mins ago
AC
Spécialiste De La Gestion De Projet/Project Management Specialist
Aston Carter
Longueuil, QC
- $50 to $65 CAD / hour
- Contract
We are seeking a highly analytical and organized Project Management Specialist to support strategic sourcing and supplier transition initiatives within the Supply Chain organization. This…
Added 26 mins ago
A
Spare Parts Specialist
ABB
Mississauga, ON
- Full-time
The Spare Parts Specialist supports service sales on spare parts enquiries and coordinates the entire customer supply process, implementation, and execution, to achieve high-level service…
Added 26 mins ago
Graduate Admissions Specialist
University of Guelph
Guelph, ON
Reporting to the Manager, Graduate Admissions, the Graduate Admissions Specialist is one of three Specialists in the Office of Graduate and Postdoctoral Studies (OGPS), responsible for the…
Added 56 mins ago
K
Senior Team Member, Global Financial Reporting & Analysis (24-Month Secondment)
KPMG
ON · Toronto, Ontario
- Full-time
…skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a…
Added 1 hour ago
BC
Recreation Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
Grow Your Career at Brant Community Healthcare System (BCHS)
Added 1 hour ago
S
Railway Systems Integration Specialist
SYSTRA
Toronto, ON
- Full-time
The role is responsible to support the development of an integrated solution and system in accordance with ISO 15288 and EN 50126, including the supporting and developing (if required)…
Added 1 hour ago
AS
IT Specialist
Apex Systems
Toronto, ON
- $35 to $40 USD / hour
- Internship
Our client is seeking an IT Specialist to join our growing IT team. In this role, you will serve as the frontline resource for day-to-day technical support, troubleshooting, and systems…
Added 2 hours ago
CU
Senior Ecommerce Specialist
CHEIL USA
Mississauga, ON
- $65,000 to $75,000 CAD / year
Cheil Canada is seeking a Senior Specialist to join our E-Commerce team. The e-Commerce Senior Specialist is responsible for operating Samsung.com e-Commerce channel. This includes planning…
Added 2 hours ago
SM
RQ11255 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in software quality assurance, commercial off-the-shelf (COTS) application testing, functional and…
Added 3 hours ago
BS
Spécialiste Clinique Flex II
Boston Scientific
Levis, QC
- Full-time
…leadership, to assist with device implants, training, and patient support. The individual will be looked to by customers and colleagues as a subject matter expert who will provide…
Added 3 hours ago
EC
Power Systems Automation Specialist/ Spécialiste en automatisation des systèmes électriques
Eaton Corporation
Dartmouth, NS · Kitchener, ON · Milton, ON · Mississauga, ON · Ottawa, ON · Laval, QC
- Full-time
Eaton’s Electrical sector is currently seeking a Power System Automation Specialist. This position can be based at one of our listed Eaton location in Ontario, Quebec or Nova Scotia and…
Added 3 hours ago
BH
Senior Solution Architect
BC Hydro
Burnaby, BC
- $131,100 to $165,800 CAD / year
- Full-time
Collaborate with product owners (Business and Technology), and system integrators to develop scalable, operationally efficient solutions.
Added 3 hours ago
CS
Senior Solution Architect Workday , HCM & Financials
Canadian Standards Association
Toronto, ON
- Full-time
…evidence. The role provides day-to-day functional and technical support, supports period-end and year-end close, and liaises with internal and external auditors on system controls, user…
Added 3 hours ago
CS
Senior Technical Architect, Application Development & Support
Canadian Standards Association
Toronto, ON
- Full-time
Diagnoses issues spanning application, operating system, database, and network layers, and works with infrastructure, cloud, network, and security teams on platform dependencies.
Added 4 hours ago
A
Loss Prevention Specialist, WWOS SLP
Amazon
Brampton, ON
- Full-time
The Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. The LPS leads the effort to efficiently and effectively oversee security services and asset…
Added 4 hours ago
TC
Field Warranty Specialist - Prairie Zone
Toyota Canada Inc.
Calgary, AB
- Full-time
Toyota Canada Inc. (TCI) currently has an exciting opportunity for a Field Warranty Specialist to support our Vehicle Safety Compliance Liaison Office of Canada (VSCLOC) and Warranty team.…
Added 4 hours ago
L
Payroll Specialist
Leadervest
Toronto, ON
- Contract
We are seeking a detail-oriented Payroll Specialist to manage full-cycle payroll processing using ADP Workforce Now (WFN). The successful candidate will ensure accurate and timely payroll,…
Added 4 hours ago
M
IT Asset & Hardware Fulfillment Specialist - CA
MPOYNT
Toronto, ON
- Full-time
As an IT Asset & Hardware Fulfillment Specialist, you will be responsible for device provisioning, inventory management, shipping and receiving, repairs, and asset lifecycle activities. You…
Added 4 hours ago
OT
Field Instrumentation Specialist
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
- Full-time
The Field Instrumentation Specialist oversees the installation, operation, maintenance, and troubleshooting of geotechnical and structural instrumentation and monitoring systems. Working…
Added 5 hours ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
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Added 5 hours ago
UO
Research Coordinator, Community Health Sciences
University of Calgary
Calgary, AB
- Full-time
Orient and support research assistants and trainees involved in participant engagement and data collection, as assigned
Added 5 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 5 hours ago
SR
ADP Payroll System Specialist (6-month fixed contract)
Swim Recruiting
Burnaby, BC
- $80,000 to $110,000 CAD / year
- Contract
Working closely with the Payroll Manager, IT and ADP support, the ADP Payroll System Specialist will focus on troubleshooting payroll and timekeeping issues, managing support tickets,…
Added 5 hours ago
MI
Communication Coordinator
McAsphalt Industries Limited
Toronto, ON · Scarborough, ON
- Full-time
McAsphalt is seeking a talented and creative Content Marketing Specialist to join our national Marketing & Communications team.

Interface

Customer Success Specialist

Belleville, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface® carpet tile and LVT, nora® rubber flooring, and FLOR® premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability - without compromise.

Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industry‑first innovation, we remain ‘all in’ on our goal of becoming carbon negative by 2040, without the use of offsets.

Essential Duties

Provide excellence in communication, timely response, and administrative support to all internal and external client inquiries, including knowledge of product offerings, inventory controls, contract review and administration, and other departmental requirements.
Provide support to all service activities and sales management required to achieve the strategic goals and revenue objectives of the corporation.
Daily communication with Account Executives, Customers, Warehouse, Scheduling and Planning Departments.
Enter orders into the system for scheduling of production, Manages orders and client requests
Order entry and order / project management of commercial transactions.
Client liaison and follow up activities with end-users, specifiers, dealers, and related parties.
Support our sales administration process, including coordination of production and purchasing of finished goods material, logistics support for client deliveries, and credit communication support.
Use of computerized order processing system, inventory systems, and related computer applications (Microsoft Word, Excel, Outlook, CRM)
Maintain high level of customer service effectiveness
Participate and support company initiatives

Physical Demands

Use of office equipment, communication tools, including computer, telephone system, and related tools.
Occasional moderate lifting of administrative materials.

Qualifications

Educational requirements:

High School Diploma
College Degree preferred
Preference will be given to those with post secondary education.
Bilingualism (French / English) with proficiency in both verbal and written communication is preferred

Skills And Experience

Minimum of five years of experience in Customer Service or Planning
Highly developed interpersonal skills, and ability to perform a variety of administrative service functions.
Excellent communication skills and professional demeanor.
Ability to multi-task.
Exercise independent judgment and decision making, within established operating parameters, policies, and procedures.
Analytical and mathematical skills, with demonstrated ability to utilize computer systems, office equipment, and automated voice systems.
Experience / knowledge of a manufacturing environment
ISO 9001 / 14001 knowledge would be an asset.
Demonstrate excellence in working under pressure and handling multiple tasks/priorities
Strong computer literacy with Microsoft applications and knowledge of ERP and CRM systems
Ability to work independently and as part of a team with minimal supervision

Work Environment

Monday to Friday, 8:30 - 5:00, with possible scheduling of shifts to 6:00 pm on a rotating basis. Flexible working hours may be considered. Occasional travel.

The Typical Pay Range For This Role Is

Minimum: $36,098 CAD

Maximum: $63,172 CAD

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual (salary) offer will take into account a wide range of factors, including location.

In addition, the company provides health and welfare benefits which include (but are not limited to), supplemental medical, life and disability, retirement savings plan, paid time off (PTO), paid company holidays, and more.

Learn more about Interface (NASDAQ: TILE) and our brands at interface.com and FLOR.com. Join us on Facebook, Instagram, LinkedIn, and Pinterest.

Artificial intelligence is not used to screen, assess, or select applicants for this position.

Apply About employer

More about this job

Responsibilities

Manage customer inquiries, orders, and commercial projects while coordinating with account executives, customers, warehouse, scheduling, and planning teams. Support sales administration, production and purchasing coordination, inventory and delivery logistics, and provide timely client follow-up.

Requirements

Requires at least five years of customer service or planning experience, strong communication and administrative skills, and proficiency with Microsoft applications and ERP and CRM systems. A high school diploma is required, a college degree or other post-secondary education is preferred, and manufacturing experience is valued; French-English bilingualism and ISO 9001/14001 knowledge are preferred assets.

Skills

Customer Service
Order Entry
Order and Project Management
Client Communication
Inventory Control
Contract Administration
Sales Administration
Production Coordination
Logistics Support
Microsoft Word
Microsoft Excel
Microsoft Outlook
ERP Systems
CRM Systems
Analytical and Mathematical Skills
Multitasking

Benefits

Supplemental Medical Benefits
Life Insurance
Disability Benefits
Retirement Savings Plan
Paid Time Off
Paid Company Holidays

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Planning
Order Processing
Order Management
Project Management
Commercial Transactions
Inventory Control
Contract Administration
Sales Administration
Manufacturing Environment
Production Scheduling
Purchasing
Finished Goods
Logistics
Client Liaison
Microsoft Word
Microsoft Excel
Microsoft Outlook
ERP Systems
CRM Systems
ISO 9001
ISO 14001
French-English Bilingualism
Customer Inquiries
Credit Communication

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