Director | Clinical Operations

Cranbrook, BC, Canada

The salary range for this position is $141,146 (min) to $176,433 (midpoint) to $202,898(max) per annum, based on 1.0 FTE. · Full-time

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Job details

Pay: The salary range for this position is $141,146 (min) to $176,433 (midpoint) to $202,898(max) per annum, based on 1.0 FTE.
Job type: Full-time
Apply by: Nov 12, 2026
Posting language: English
Posted: Oct 13, 2026

Original job description

Who Are We Looking For

Are you looking for a new and rewarding leadership challenge in healthcare? Interior Health has an exciting opportunity for Director, Clinical Operations. This position supports East Kootenay Regional Hospital in Cranbrook. We are looking for people who want to make a difference in the communities in which they live, work and play. Relocation allowance to Cranbrook may be provided, apply today to join our amazing organization who was once again named as BC Top Employer for 2026!

Some Of The Benefits Of Joining Interior Health

An attractive remuneration package
Excellent career prospects
Employee & Family Assistance Programs
Employer paid training/education opportunities
Employer paid vacation
Employer paid insurance premiums
Extended Health & Dental coverage
Work-life balance
Relocation Allowance may be provided

The salary range for this position is $141,146 (min) to $176,433 (midpoint) to $202,898(max) per annum, based on 1.0 FTE. Interior Health typically establishes salaries within the minimum and midpoint of the salary range based on qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

How Will You Create An Impact

The Director, Clinical Operations is responsible for the overall administrative leadership and management of assigned clinical patient care programs and services. Working closely with the Medical leadership of these programs and services, the Director oversees effective daily operations for the service area by establishing the operational framework and infrastructure needed to support planning, service delivery and allocation and management of all physical, human, and financial resources. With a strong focus on patient and family centered care and quality improvement, this position leads and supports the continuous improvement of care processes within assigned portfolio. The incumbent works as a team player with colleagues and co-workers in identifying services delivery models and processes to ensure seamless integration of services.

What Will You Work On

In collaboration with their physician dyad partners, develops strategies to ensure quality evidenced based clinical patient care service delivery within the programs to ensure sustainability of services consistent with the established priorities and the vision, values, and strategic direction of Interior Health.
Fosters strategic and working relationships with internal and external partners to identify and plan responsive delivery systems and services and to discuss and resolve issues related to same, in support of the effective and efficient integration of healthcare services and resources throughout the organization.
Develops an operational framework for staffing and service delivery through collaborative partnerships that support patient and family centered care, patient safety and quality of care, evidenced based practices, sound risk management, process improvement and optimum utilization management.
Develops and effectively manages capital and operating budgets that complement strategic directions within existing fiscal constraints.
Establishes an effective workforce plan in collaboration with key partners and partners that ensures the ongoing availability of qualified competent staff within the context of operational demands and resource constraints.
Provides overall leadership and direction for operational staff that supports the achievement of required outcomes and ensures adherence to accreditation, regulatory, professional and safety standards.
Ensures clear performance objectives and indicators are in place to assess the delivery of services within the designated clinical patient care service areas.
Establishes effective administrative systems for maintaining, evaluating, and reporting on the operations of the portfolio.
Establishes systems and processes to evaluate performance of programs and services aligned with corporate direction.
Ensures compliance with legislation and safety standards to provide a healthy and safe environment for patient and staff.
Responds to patient care issues and public concerns in a supportive and goal-oriented manner, facilitating communication to affect positive outcomes.
Represents assigned clinical areas on a variety of internal and external committees as required.
In alignment with IH’s Occupational Health & Safety Program, maintain a healthy and safe work environment through complying with and implementing applicable Occupational Health and Safety Regulation, responding to requests from WSBC, identifying hazards and communicating risks, ensuring compliance with employee training, conducting effective incident investigations, and implementing required corrective actions.
Performs other related duties as assigned.

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).

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More about this job

Responsibilities

Leads the administrative and operational management of assigned clinical care programs, including service planning, staffing, budgets, resource allocation, and performance evaluation. Partners with medical leaders and internal and external stakeholders to improve patient-centered care, integrate services, ensure safety and regulatory compliance, and address patient and public concerns.

Requirements

The posting does not specify formal education, credentials, or years of experience. It describes a senior leadership role requiring the ability to manage clinical operations, budgets, workforce planning, quality improvement, regulatory compliance, and collaborative relationships with medical and organizational partners.

Skills

Healthcare Service Delivery
Strategic Planning
Patient- and Family-Centered Care
Quality Improvement
Evidence-Based Practice
Budget Management
Workforce Planning
Staff Leadership
Resource Allocation
Risk Management
Performance Measurement
Regulatory Compliance
Occupational Health and Safety
Healthcare Service Integration

Benefits

Career Development Opportunities
Employee and Family Assistance Programs
Employer-Paid Training and Education
Employer-Paid Vacation
Employer-Paid Insurance Premiums
Extended Health and Dental Coverage
Work-Life Balance
Relocation Allowance

Visa sponsorship

Not detected in the job text

Keywords

Clinical Operations
Clinical Patient Care Programs
Healthcare Service Delivery
Patient- and Family-Centered Care
Quality Improvement
Evidence-Based Practice
Physician Partnerships
Strategic Planning
Operational Framework
Service Integration
Capital Budgets
Operating Budgets
Workforce Planning
Resource Allocation
Performance Objectives
Performance Indicators
Risk Management
Utilization Management
Accreditation Standards
Regulatory Compliance
Occupational Health and Safety
Incident Investigation
Corrective Actions
Patient Safety
Truth and Reconciliation
Indigenous Rights

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