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Interior Health Authority

Lead | Collaboration and Communications

BC, Canada
British Columbia, Canada, Canada

$90,770 to $113,462 CAD / year · Full-time

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Job details

Pay: $90,770 to $113,462 CAD / year
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

Position Summary

Interior Health is looking for an experienced Lead, Collaboration and Communications to join our team on a full time permanent basis.

This position offers a flexible work location from within British Columbia, but does require regular travel/in office time in Kelowna.

This is an exciting opportunity for someone who is passionate about Microsoft 365 and the role technology plays in enabling collaboration, communication, and productivity across Interior Health. As our Microsoft 365 ecosystem continues to expand, we are looking for a Lead who can bring strong technical and product ownership expertise while also providing day-to-day leadership and support for the team. The role will serve as the primary steward of our Microsoft 365 platform, helping shape strategy, governance, roadmaps, and service evolution to ensure we continue to meet the needs of the organization.

Reporting to the Manager Collaboration Systems, the successful candidate will work closely with teams across Interior Health, provincial partners, and vendors to identify opportunities for innovation, guide product direction, and ensure our collaboration and communications services continue to deliver value for staff and the organization. For individuals looking to expand their leadership experience while remaining closely connected to technology strategy and product.

What we offer:

-Employee & Family Assistance Program

-Employer paid training/education opportunities

-Employer paid vacation

-Employer paid insurance premiums

-Extended health & dental coverage

-Municipal Pension Plan

-Work-life balance

Salary Range:

The salary range for this position is $90,770 (min) to $113,462 (midpoint) to $130,481 (max) per annum, based on 1.0 FTE. Interior Health typically establishes salaries within the minimum and midpoint of the salary range based on qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

About the job:

In accordance with the established vision and values of the organization, the Lead, Collaboration and Communications (Lead) provides operational leadership, product ownership, governance oversight, and strategic direction for Microsoft 365 and enterprise collaboration services. The Lead is responsible for defining the vision, strategy, and execution of initiatives to ensure alignment with the business needs of Interior Health (IH) and the Health Technology portfolio. This includes evaluating emerging technologies in an effort to find technology solutions that provides value to the organization.

Typical duties and responsibilities:

Provides operational product ownership for Microsoft 365 and enterprise collaboration services.

Evaluates emerging technologies, vendor roadmaps, service enhancements, and industry trends, assessing organizational impact, risks, opportunities, and business value.

Represents IH in the Health Technology community by liaising with provincial partners, other organizations, software vendors, and on various internal and external committees.

Represents Interior Health on provincial working groups, advisory committees, vendor forums, and collaboration initiatives.

Manages the activities of the Collaboration Technologies team by performing duties such as:

Coordination of work activities within the department by establishing work schedules and priorities, assigning tasks, and monitoring performance.

Maintaining timekeeping/payroll documentation and performing other related duties such as: scheduling for relief staff, authorizing overtime, and arranging vacations in accordance with established procedures.

Hiring staff by reviewing applications, conducting interviews, checking references, and on boarding new staff.

Evaluating employee performance, determining related training and orientation requirements, and facilitating employee personal and career development.

Providing direction and coaching to team members to meet organizational needs and expectations.

Promotes a safe, respectful, inclusive, collaborative, and service-oriented work environment.

Acts as a liaison with members of the assigned areas/departments and vendors to trouble shoot problems, assess priorities, research and evaluate alternatives, and implement recommendations.

In alignment with IH’s Occupational Health & Safety Program, maintain a healthy and safe work environment through complying with and implementing applicable Occupational Health and Safety Regulation, responding to requests from WSBC, identifying hazards and communicating risks, ensuring compliance with employee training, conducting effective incident investigations and implementing required corrective actions.

Performs other related duties as assigned.

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).

BC’s health system is in the process of transformation. As part of the planned changes, certain IM/IT, Finance, and Supply Chain roles are expected to be in scope for transition to a new provincial shared services organization, BC Shared Health Services. Candidates applying to positions in these areas should be aware that, while the role is currently employed by the Health Authority, it may transition to BC Shared Health Services as part of the first or subsequent implementation phases. The intent of this transition is to support continuity of employment however, details regarding timing, process, and any impacts to employment arrangements will be confirmed as planning progresses. Providing this information at the recruitment stage is intended to ensure transparency about the broader system changes underway and to support informed decision-making by candidates.

Qualifications

Education, Training, and Experience

Baccalaureate Degree in Computer Science, Communications or Leadership.

Minimum of 5 years in managing a complex business environment (preferably health care) including responsibilities for planning, project management, system development, staff development, and supervision.

Or an equivalent combination of education and experience may be considered.

Skills and Abilities

Detailed understanding of the function, process, and integration of information technology in a healthcare environment.

Demonstrated ability to lead and manage staff and budgets.

Demonstrated ability to lead, plan, manage, implement, and organize major projects and to problem solve. Demonstrated ability to communicate effectively both verbally and in writing with all levels of staff, Health Authority management, and external parties.

Demonstrated ability to function effectively in a highly dynamic, fast paced, continually changing environment.

Ability to utilize research and experiential knowledge to question and create change and innovation.

Proficiency in systems, software, and processes necessary for the position.

Physical ability to perform the duties of the position.

Comments

Interior Health is committed to diversity, equity, and inclusion and to creating an environment free from discrimination. Our goal is to cultivate a workforce rich in culture, experience, and knowledge to enable us to provide high quality, accessible and culturally safe health services to everyone in the Interior Health region. We are committed to addressing existing inequities and barriers to achieving a diverse workforce, one that is representative of the communities we serve. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups.

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More about this job

Responsibilities

Lead the strategy, governance, product ownership, and operational delivery of Microsoft 365 and enterprise collaboration services, ensuring alignment with Interior Health’s needs. Direct and develop the Collaboration Technologies team, evaluate technology and vendor opportunities, and coordinate with internal departments and provincial partners.

Requirements

A bachelor’s degree in Computer Science, Communications, or Leadership is required, along with at least five years of experience managing a complex business environment, preferably in healthcare; an equivalent combination may be considered. Candidates should demonstrate healthcare IT knowledge, staff and budget leadership, major project management, strong communication and problem-solving abilities, and adaptability in a changing environment.

Skills

Microsoft 365 Product Ownership
Technology Strategy
Governance
Roadmap Development
Project Management
Staff Leadership And Supervision
Budget Management
Healthcare Information Technology
Vendor Management
Technology Evaluation
Risk Assessment
Problem Solving
Written And Verbal Communication
Change And Innovation
Occupational Health And Safety

Benefits

Employee And Family Assistance Program
Employer-Paid Training And Education Opportunities
Employer-Paid Vacation
Employer-Paid Insurance Premiums
Extended Health And Dental Coverage
Municipal Pension Plan
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Enterprise Collaboration
Collaboration Technologies
Healthcare Information Technology
Product Ownership
Technology Strategy
Governance
Roadmaps
Service Evolution
Emerging Technologies
Vendor Roadmaps
Vendor Management
Project Management
System Development
Staff Development
Staff Supervision
Budget Management
Provincial Partnerships
Health Technology
Risk Assessment
Business Value
Change Management
Innovation
Occupational Health And Safety
Incident Investigation
Employee Training

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