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Added 38 mins ago
UO
TA (CUPE) - MIA5150 D - Winter 2027
University of Ottawa
Ottawa, ON
- Part-time
Familiarity with agentic AI concepts and multi-agent frameworks
Added 38 mins ago
UO
Senior Officer, Finance
University of Ottawa
Ottawa, ON · University Centre
- Full-time
…ensure compliance with established policies. Act as approval agent for invoices, travel advances, requests for reimbursement and credit card statements to verify that documentation and…
Added 38 mins ago
UO
TA (CUPE) - MIA5150 C - Winter 2027
University of Ottawa
Ottawa, ON
- Part-time
Familiarity with agentic AI concepts and multi-agent frameworks
Added 52 mins ago
UW
Applied AI Engineer (Contract)
Upstream Works Software
Canada
- Contract
Our platform brings AI into the contact centre, and this engagement will help us prove agent quality before it reaches customers.
Added 2 hours ago
MP
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McCone Properties
Ottawa, ON
- Full-time
The average agent here earned US$112,000 last year, tax free; US$2.9 million is our best year, not the usual one. There is no salary, so arrive with around six months of savings while you…
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Added 3 hours ago
M
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Microsoft
Calgary, AB · Edmonton, AB · Vancouver, BC · Winnipeg, MB
- Full-time
…business requirements into prioritized Copilot scenarios and agent solutions, and drive deployment, active usage, adoption, and expansion across the customer's…
Added 4 hours ago
IH
Manager | Clinical Operations
Interior Health Authority
Penticton, BC
- Full-time
Acts as a change agent within the service, fostering an environment of innovation and critical thinking.
Added 4 hours ago
SF
Service Desk Agent
Simon Fraser University
Vancouver, BC
- Full-time
Added 4 hours ago
VC
Customer Service Agent
VGW Canada
Toronto, ON
- $55,000 to $61,000 CAD / year
As a Customer Service Agent, you will be patient, empathetic, and communicative. You will put yourself in VGW customers’ shoes and advocate for them when necessary. Problem-solving comes…
Added 4 hours ago
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Senior Developer
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Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
…components. They will also feature advanced RAG pipelines and multi-agent workflows. Evaluation and benchmarking frameworks to measure AI system quality, reliability, and performance are…
Added 5 hours ago
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Technical Program Manager
Bite
Toronto, ON
- $90,000 to $115,000 CAD / year
- Full-time
Added 5 hours ago
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Travel Consultant
APT Travel Group
Canada
- Full-time
In this sales and customer-focused role, you'll support customers and travel agent partners across the North American market. Working within a fast-paced contact centre environment, you'll…
Added 5 hours ago
GS
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- Full-time
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Added 5 hours ago
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Added 6 hours ago
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Toronto, ON
- Full-time
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Added 7 hours ago
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Entry Level Advisory Development Program - Summer Analyst - Canada - NAELFY27
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Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Added 7 hours ago
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Experienced Talent Acquisition Manager
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Consultant, Local Employee Experience - (Western Canada)
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Added 7 hours ago
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Interior Health Authority

Manager | Clinical Operations

Penticton, BC, Canada

The salary range for this position is $118,923 (min) to $148,653 (midpoint) to $170,951 (max) per annum, based on 1.0 FTE. · Full-time

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Job details

Pay: The salary range for this position is $118,923 (min) to $148,653 (midpoint) to $170,951 (max) per annum, based on 1.0 FTE.
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Interior Health is looking for a term specific full-time Manager, Clinical Operations to support the South Okanagan Home Health, Rural Areas. This term will be until October 31, 2027 or return of incumbent.

What We Offer

Employee & Family Assistance Program
Employer paid training/education opportunities
Employer paid vacation
Employer paid insurance premiums
Extended health &dental coverage
Work-life balance
Mentoring program for new clinical operations managers

The salary range for this position is $118,923 (min) to $148,653 (midpoint) to $170,951 (max) per annum, based on 1.0 FTE. Interior Health typically establishes salaries within the minimum and midpoint of the salary range based on qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

How will you make an impact?

The Manager, Clinical Operations is accountable for ensuring excellence in the provision of patient centered care within a defined clinical area(s). The Manager, Clinical Operations provides leadership and direction for the operations, management, utilization, risk management, and quality improvement within the assigned clinical area(s), and applies management theory and concepts to leading, staffing, monitoring, evaluating, and data gathering including the development of relevant outcome measures pertinent to the clinical area(s). The Manager, Clinical Operations is accountable for: efficient, effective utilization of approved physical, financial, and human resources; guiding and coordinating activities of the clinical area(s) in accordance with professional standards; supporting the goals and strategic direction of Interior Health.

What will you work on?

Provides leadership for clinical practice by seeking out and identifying best practices in patient care, ensuring the appropriate structures, system processes, and culture are in place to facilitate ongoing development of a best practice model of care.
Evaluates effectiveness of care provided and seeks mechanisms to ensure that standards are met consistently. Responds to patient care issues and public concerns in a supportive and goal-oriented manner, facilitating communication to affect positive outcomes.
Facilitates and directs the development, implementation, and evaluation of unit specific goals and objectives, standards and policies, ensuring consistency with the established standards and objectives of the services within Interior Health.
Maintains fiscal accountability by collecting and monitoring necessary fiscal and utilization data and analyzes data appropriately. Ensures effective use of resources in the service area. Monitors the budget(s), identifies variances, and takes corrective action as required to maintain expenditures within the approved budget(s).
Participates in the development and implementation of the local quality improvement and risk management initiatives for patient care services in accordance with Interior Health standards and processes.
Analyzes current trends and data in assigned area of responsibility related to the provision of accessible, comprehensive, efficient, and effective service/care.
Participates, as part of the local management team, in coordinating the utilization of shared resources including services, equipment, and space with other departments and/or sites.
Collaborates with interdisciplinary team members in planning and provision of effective and efficient care within the assigned portfolio to support the achievement of operational and strategic objectives of the clinical program.
Recruits, hires, disciplines, and terminates staff as required. Provides mentoring and coaching to staff, completes performance evaluations and prepares staff development, training, and succession plans. Administers collective agreements and represents the employer in the grievance process, on various union/management committees, and during essential service situations.
Identifies the educational needs of staff in the provision of direct patient care. Ensures the appropriate mechanisms are in place to support staff in the provision of quality patient care. Communicates with educational personnel regarding identified needs and collaboratively plans the opportunities for professional development.
Analyses current trends and data in assigned areas of responsibility relating to the provision of accessible, comprehensive, efficient, and effective service/care. This includes sick time, overtime, casual utilization, WCB, turnover, staff mix, vacation utilization, and vacancies.
Maintains a positive and productive work environment respecting the value of an interdisciplinary team approach to the provision of health services. Promotes the creation of a quality work environment.
Acts as a change agent within the service, fostering an environment of innovation and critical thinking.
Represents Clinical Operations and assigned clinical areas on a variety of internal and external committees as required.
In alignment with IH’s Occupational Health & Safety Program, maintain a healthy and safe work environment through complying with and implementing applicable Occupational Health and Safety Regulation, responding to requests from WSBC, identifying hazards and communicating risks, ensuring compliance with employee training, conducting effective incident investigations and implementing required corrective actions.
Performs other related duties as assigned. Honouring Interior Health’s commitment to Truth and

Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).

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More about this job

Responsibilities

Leads clinical operations for the assigned service area, ensuring patient-centered care, effective use of resources, and alignment with organizational standards and strategic objectives. Manages budgets, quality and risk initiatives, staffing and labor relations, staff development, and workplace health and safety.

Requirements

The posting does not specify formal education, credentials, or years of experience. The role calls for clinical operations leadership, staff and budget management, quality improvement, risk management, data analysis, and collaboration with interdisciplinary teams.

Skills

Patient-Centered Care
Clinical Practice Leadership
Quality Improvement
Risk Management
Budget Management
Resource Utilization
Staff Recruitment and Management
Performance Evaluation
Staff Development and Coaching
Data Analysis
Interdisciplinary Collaboration
Change Management
Occupational Health and Safety
Strategic Planning

Benefits

Employee and Family Assistance Program
Employer-Paid Training and Education Opportunities
Employer-Paid Vacation
Employer-Paid Insurance Premiums
Extended Health and Dental Coverage
Work-Life Balance
Mentoring Program for New Clinical Operations Managers

Visa sponsorship

Not detected in the job text

Keywords

Clinical Operations
Home Health
Patient-Centered Care
Clinical Practice
Best Practices
Quality Improvement
Risk Management
Fiscal Accountability
Budget Monitoring
Resource Utilization
Outcome Measures
Data Analysis
Operational Objectives
Strategic Direction
Interdisciplinary Teams
Staff Recruitment
Performance Evaluations
Staff Development
Succession Planning
Collective Agreements
Grievance Process
Professional Development
Workforce Trends
Occupational Health and Safety
Incident Investigations
Corrective Actions
Truth and Reconciliation
Indigenous Rights

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