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Added 16 mins ago
A
Service Manager
ABB
Mississauga, ON
- Full-time
Ability to drive continuous improvement initiatives, optimize service delivery, and implement best practices across the organization.
Added 16 mins ago
AC
Chef De Projet | Project Manager
Aston Carter
Laval, QC
- $38 to $50 CAD / hour
- Contract
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BT
Application Support Manager
BULL TECHNICAL SERVICES LIMITED
Toronto, ON
- Full-time
Deep understanding of service management principles, frameworks such as ITIL, and best practices for efficient and effective service delivery.
Added 16 mins ago
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Project Manager - Control System Upgrades
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Burlington, ON
- Full-time
Evertz is hiring a Project Manager to lead software upgrade (regression) projects for large-scale broadcast and media systems, including SDVN / MAGNUM environments. You will drive each…
Added 16 mins ago
TE
Service Project Manager
Triad Electric Ltd.
AB · Greater Edmonton Metropolitan Area
- Full-time
Role Description The Service Project Manager is a full-time, on-site role based in the Greater Edmonton Metropolitan Area. This role oversees day-to-day service project activities,…
Added 16 mins ago
DB
Alterations Specialist
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Cambridge, ON
- $21.55 to $23.9 CAD / hour
- Full-time
…the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer…
Added 17 mins ago
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Senior Manager, Transaction Tax Services
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Calgary, AB
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You identify, recommend, and are focused on effective service delivery to your clients
Added 17 mins ago
B
Manager, Transaction Tax Services
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Added 46 mins ago
TH
Associé(e) au Comptoir entrepreneur (Temps plein)
The Home Depot Canada
Victoriaville, QC
- Full-time
…and accurately. Communicates order information to Pullers and Delivery Will Call Coordinators accurately so that the customer’s expectations are met and the best possible service is…
Added 46 mins ago
O
Senior Cloud Service Manager- Financial Services
OpenText
Richmond Hill, ON
- Full-time
As a Senior Client Success Manager, you will serve as the primary point of contact for a portfolio of high-value Managed Services customers, owning the overall client delivery experience…
Added 46 mins ago
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Relationship Manager Commercial Accounts- EN
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Laval, QC
- Full-time
By joining RBC as a Relationship Manager, Commercial Accounts, you open the door to an exciting career in Commercial Banking. You will provide business and financial advice and manage a…
Added 1 hour ago
BC
Registered Nurse- Paeds
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Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 1 hour ago
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Registered Nurse - Medical B7
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Added 1 hour ago
M
Manager, Aseptic Compounding
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- Full-time
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Added 1 hour ago
RB
Relationship Manager Commercial Accounts
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- Full-time
By joining RBC as a Relationship Manager, Commercial Accounts, you open the door to an exciting career in Commercial Banking. You will provide business and financial advice and manage a…
Added 1 hour ago
RB
Manager, Business Management & Optimization
Royal Bank of Canada
Toronto, ON
- Full-time
Accounting, Change Management, Coaching Others, Customer Service Management, Financial Accounting Systems, Financial Risk Management (FRM), Operational Delivery, Process Management, Risk…
Added 1 hour ago
DL
Project Manager
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Toronto, ON
- Full-time
…through strong teamwork, collaboration, and exceptional client…
Added 1 hour ago
DR
Systems Support Coordinator
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- Full-time
Reporting to the Supervisor, Service Delivery The System Support Coordinator will:
Added 2 hours ago
LI
Project Manager/Leader Senior
Lotus IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- Contract
Justice Technology Services, under the Ministry of Public and Business Service Delivery and Procurement, is seeking a Senior Project Manager/Leader to plan and lead complex, multi-ministry…
Added 3 hours ago
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Financial Advisor Wealth Advice Centre
ATB
Airdrie, AB · Alexis Whitecourt 232, AB · Andrew, AB · Athabasca, AB · Banff, AB · Barrhead, AB · Beaumont, AB · Beaverlodge, AB · Bonnyville, AB · Bow Island, AB · Boyle, AB · Breton, AB · Brooks, AB · Calgary, AB · Camrose, AB · Canmore, AB · Cardston, AB · Caroline, AB · Carstairs, AB · Castor, AB · Chestermere, AB · Claresholm, AB · Coaldale, AB · Cochrane, AB · Cold Lake, AB · Consort, AB · Coronation, AB · Crossfield, AB · Didsbury, AB · Drayton Valley, AB · Drumheller, AB · Edmonton, AB · Edson, AB · Elk Point, AB · Fairview, AB · Falher, AB · Foremost, AB · Forestburg, AB · Fort Macleod, AB · Fort McMurray, AB · Fort Saskatchewan, AB · Fort Vermilion, AB · Grande Prairie, AB · Granum, AB · Grimshaw, AB · Hanna, AB · High Level, AB · High Prairie, AB · Hinton, AB · Hythe, AB · Innisfail, AB · Jasper, AB · Killam, AB · La Crête, AB · Lac la Biche, AB · Lacombe, AB · Lamont, AB · Leduc, AB · Lethbridge, AB · Linden, AB · Magrath, AB · Manning, AB · Mayerthorpe, AB · Medicine Hat, AB · Milk River, AB · Nanton, AB · Okotoks, AB · Olds, AB · Onoway, AB · Oyen, AB · Peace River, AB · Picture Butte, AB · Pincher Creek, AB · Ponoka, AB · Provost, AB · Raymond, AB · Red Deer, AB · Redwater, AB · Rimbey, AB · Rocky Mountain House, AB · Rycroft, AB · Sherwood Park, AB · Slave Lake, AB · Smoky Lake, AB · Spirit River, AB · Spruce Grove, AB · St. Albert, AB · St. Paul, AB · Stettler, AB · Stony Plain, AB · Strathmore, AB · Sundre, AB · Sylvan Lake, AB · Taber, AB · Thorsby, AB · Three Hills, AB · Tofield, AB · Trochu, AB · Two Hills, AB · Valleyview, AB · Vegreville, AB · Vermilion, AB · Viking, AB · Vulcan, AB · Wainwright, AB · Westlock, AB · Wetaskiwin, AB · Wildwood, AB · AB · Lloydminster, SK · Diamond Valley, AB,CA · Whitecourt, AB,CA
- Full-time
Timely delivery of expert financial advice and support to clients through a variety of digital channels.
Added 3 hours ago
B
Mortgage Specialist
BMO
Victoria, BC
- Full-time
Supports the delivery of targeted marketing programs, promotions, and other initiatives.
Added 3 hours ago
TD
Service Delivery Manager
Terra Dygital
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
As a Service Delivery Manager, you are a hands-on technical leader who earned credibility as a Senior System Administrator before moving into people management. You own the quality of…
Added 3 hours ago
BW
Ambulance Readiness Technician (Kamloops) CAS
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Kamloops, BC
- Full-time
Reporting to the Manager, the Ambulance Readiness Technician (ART) is responsible for sanitizing and processing critical medical equipment, restocking supplies on vehicles, performing and…
Added 3 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Develop, implement, monitor, and evaluate departmental policies, procedures, workflows, and service delivery models to support operational excellence and evidence-based practice.
Added 3 hours ago
KC
Manager / Senior Manager, Restructuring & Turnaround
KPMG Canada
Quebec, QC
- Full-time
As a Manager / Senior Manager, Restructuring & Turnaround, you will apply your professional and technical skills in finance, strategy, financial restructuring, and business operations on a…

Interior Health Authority

Manager | Clinical Operations

Kelowna, BC, Canada

The salary range for this position is $118,923 (min) to $148,653 (midpoint) to $170,951 (max) per annum, based on 1.0 FTE. · Full-time

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Job details

Pay: The salary range for this position is $118,923 (min) to $148,653 (midpoint) to $170,951 (max) per annum, based on 1.0 FTE.
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Interior Health is hiring a term-specific, full-time Manager, Clinical Operations who is passionate about making a difference in healthcare. This position is expected to continue until approximately June 1, 2028, or the return of the incumbent. In this key leadership role, you will provide operational leadership and support for Kelowna General Hospital Hemodialysis Services, working collaboratively with interdisciplinary teams to ensure the delivery of high-quality, patient-centered renal care while advancing service excellence, team performance, and continuous improvement.

What We Offer

An attractive remuneration package
Excellent career prospects
Employer paid training/education
Employer paid vacation
Employer paid insurance premiums
Extended Health & Dental coverage
Work-life balance
May be eligible to contribute to MPP, if previously enrolled within 30 days

The salary range for this position is $118,923 (min) to $148,653 (midpoint) to $170,951 (max) per annum, based on 1.0 FTE. Interior Health typically establishes salaries within the minimum and midpoint of the salary range based on qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

How Will You Create An Impact

The Manager, Clinical Operations is accountable for ensuring excellence in the provision of patient centered care within a defined clinical area(s). The Manager, Clinical Operations provides leadership and direction for the operations, management, utilization, risk management, and quality improvement within the assigned clinical area(s), and applies management theory and concepts to leading, staffing, monitoring, evaluating, and data gathering including the development of relevant outcome measures pertinent to the clinical area(s). The Manager, Clinical Operations is accountable for: efficient, effective utilization of approved physical, financial, and human resources; guiding and coordinating activities of the clinical area(s) in accordance with professional standards; supporting the goals and strategic direction of Interior Health.

What Will You Work On

Provides leadership for clinical practice by seeking out and identifying best practices in patient care, ensuring the appropriate structures, system processes, and culture are in place to facilitate ongoing development of a best practice model of care.
Evaluates effectiveness of care provided and seeks mechanisms to ensure that standards are met consistently. Responds to patient care issues and public concerns in a supportive and goal-oriented manner, facilitating communication to affect positive outcomes.
Facilitates and directs the development, implementation, and evaluation of unit specific goals and objectives, standards and policies, ensuring consistency with the established standards and objectives of the services within Interior Health.
Maintains fiscal accountability by collecting and monitoring necessary fiscal and utilization data and analyzes data appropriately. Ensures effective use of resources in the service area. Monitors the budget(s), identifies variances, and takes corrective action as required to maintain expenditures within the approved budget(s).
Participates in the development and implementation of the local quality improvement and risk management initiatives for patient care services in accordance with Interior Health standards and processes.
Analyzes current trends and data in assigned area of responsibility related to the provision of accessible, comprehensive, efficient, and effective service/care.
Participates, as part of the local management team, in coordinating the utilization of shared resources including services, equipment, and space with other departments and/or sites.
Collaborates with interdisciplinary team members in planning and provision of effective and efficient care within the assigned portfolio to support the achievement of operational and strategic objectives of the clinical program.
Recruits, hires, disciplines, and terminates staff as required. Provides mentoring and coaching to staff, completes performance evaluations and prepares staff development, training, and succession plans. Administers collective agreements and represents the employer in the grievance process, on various union/management committees, and during essential service situations.
Identifies the educational needs of staff in the provision of direct patient care. Ensures the appropriate mechanisms are in place to support staff in the provision of quality patient care. Communicates with educational personnel regarding identified needs and collaboratively plans the opportunities for professional development.
Analyses current trends and data in assigned areas of responsibility relating to the provision of accessible, comprehensive, efficient, and effective service/care. This includes sick time, overtime, casual utilization, WCB, turnover, staff mix, vacation utilization, and vacancies.
Maintains a positive and productive work environment respecting the value of an interdisciplinary team approach to the provision of health services. Promotes the creation of a quality work environment.
Acts as a change agent within the service, fostering an environment of innovation and critical thinking.
Represents Clinical Operations and assigned clinical areas on a variety of internal and external committees as required.
In alignment with IH’s Occupational Health & Safety Program, maintain a healthy and safe work environment through complying with and implementing applicable Occupational Health and Safety Regulation, responding to requests from WSBC, identifying hazards and communicating risks, ensuring compliance with employee training, conducting effective incident investigations and implementing required corrective actions.
Performs other related duties as assigned.

Come join our team and see why we’re one of BC’s Top Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work? Apply Today!

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).

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More about this job

Responsibilities

Lead the operations and delivery of patient-centered care for Kelowna General Hospital Hemodialysis Services, ensuring quality, safety, effective resource use, and alignment with Interior Health’s goals. Manage budgets, staffing, performance, quality improvement, risk, and workplace safety while collaborating with interdisciplinary teams and representing the clinical area on committees.

Requirements

The posting does not specify formal education, credentials, or years of experience. It describes a senior clinical operations leadership role requiring the ability to manage clinical services, staff, budgets, quality improvement, risk, and occupational health and safety.

Skills

Patient-Centered Care
Renal Care
Interdisciplinary Collaboration
Quality Improvement
Risk Management
Budget Management
Resource Utilization
Staff Recruitment And Management
Performance Evaluation
Staff Development And Coaching
Change Management
Data Analysis
Occupational Health And Safety
Strategic Planning

Benefits

Employer-Paid Training And Education
Employer-Paid Vacation
Employer-Paid Insurance Premiums
Extended Health And Dental Coverage
Work-Life Balance
Pension Plan Eligibility

Visa sponsorship

Not detected in the job text

Keywords

Clinical Operations
Hemodialysis
Renal Care
Patient-Centered Care
Clinical Practice
Best Practices
Quality Improvement
Risk Management
Fiscal Accountability
Budget Monitoring
Resource Utilization
Outcome Measures
Interdisciplinary Teams
Staff Recruitment
Performance Evaluations
Staff Development
Succession Planning
Collective Agreements
Grievance Process
Professional Development
Workforce Trends
Change Management
Occupational Health And Safety
Incident Investigations
Corrective Actions
Healthcare Services

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