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Added 21 mins ago
Assistant Manager
EssilorLuxottica Group
Toronto, ON
LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology…
Added 21 mins ago
Senior Manager, Global Common Investment Platform
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The Senior Manager, Global Common Investment Platform plays a key role in driving the ongoing transformation and evolution of the Common Investment Platform (CIP) as a core investment…
Added 1 hour ago
GC
PROJECT MANAGER (ENGINEERING)
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- Full-time
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Added 1 hour ago
EI
Director of Engineering And Operations
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Added 2 hours ago
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Assistant Manager I
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Interior Health Authority

Manager | Medical Staff Retention & Experience

Kelowna, BC, Canada

The salary range for this position is $108,147 (min) to $135,184 (midpoint) to $155,461 (max) per annum, based on 1.0 FTE. · Full-time

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Job details

Pay: The salary range for this position is $108,147 (min) to $135,184 (midpoint) to $155,461 (max) per annum, based on 1.0 FTE.
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Interior Health is seeking a permanent full-time Manager, Medical Staff Retention & Experience who is passionate about driving meaningful change in healthcare. This influential leadership role is ideal for a dynamic professional with experience leading people and complex portfolios, and a demonstrated ability to advance strategic initiatives that enhance the physician and medical staff experience while supporting organizational priorities.

Location: The worksite location is flexible within the Interior Health region.

What We Offer

Employee & Family Assistance Program
Employer paid training/education
Employer paid vacation
Employer paid insurance premiums
Extended Health & Dental coverage
Work-life balance
May be eligible to contribute to MPP

The salary range for this position is $108,147 (min) to $135,184 (midpoint) to $155,461 (max) per annum, based on 1.0 FTE. Interior Health typically establishes salaries within the minimum and midpoint of the salary range based on qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

How Will You Create An Impact

The Manager, Medical Staff Retention and Experience oversees the development, measurement, and sustainment of an IH-wide Medical Staff Retention Strategy. Working in partnership with corporate and clinical leaders, the Manager is responsible for providing leadership for activities that support creating a welcoming workplace for medical staff, including those focused on creating a culture of connection and shared optimism; leadership development; and proactive communication between direct care staff, sites and senior leadership. The Manager is responsible for all aspects of planning, organizing and directing staff and activities in these areas, including representing IH when engaging with partner organizations and communities.

The Manager is accountable for effectively addressing medical staff experience and retention issues that cross programs, portfolios, and geographic lines by implementing initiatives, projects and/or programs that support medical staff retention and experience, present and compassionate leadership development, and collaborative change processes as well as quality improvement activities related to medical staff retention.

What Will You Work On

Leads the planning, implementation and completion of IH-wide policies, strategies, and procedures that are aligned with best practices and related to medical staff experience and retention.
Works with partners to understand the medical staff experience journey from candidacy to retirement, including identifying the instruments/tools needed to gather critical data and intelligence, turning that information into actionable insights, and supporting leaders across IH to continually improve that experience – with and for our people.
Enables adherence to provincial and national standards and guidelines, while advancing retention and experience efforts through idea generation, planning, design, implementation, and evaluation.
Establishes and implements meaningful metrics and reports for a range of audiences. Develops capacity and approaches to organize and mobilize our data in support of strategic programs, which will drive positive change within the organization.
Leads the design, development and integration of key medical staff experience initiatives and solutions into leadership development processes and programs, in order to attract, develop and retain the best talent.
Facilitates effective communication and serves as a liaison between Interior Health, the medical staff, and external partners including:
Consults and collaborates with medical staff, communities, external organizations, and partners to improve engagement and effective communication.
Participating and leading committees/working groups as assigned.
Promoting and communicating Medicine portfolio priorities to medical staff and senior leadership across IH.
Works collaboratively with members of the Medicine Portfolio and the Health Authority Medical Advisory Committee (HAMAC) on matters relating to medical staff, retention and experience.
Recruits, hires, supervises, and provides leadership to staff through coaching, guiding, and modeling key behaviours/strategies, encouraging dialogue, and providing guidance and advice to facilitate resolutions to work issues. Assists team members in defining shared and individual goals, meeting target dates, and ensuring alignment of team goals with customer needs. Fosters team spirit, trust, and mutual respect.
Develops and manages an assigned budget, including annual planning of expenditures within assigned budget, and related financial tracking, and reporting.
Travels to IH sites to provide on-site guidance, hold meetings, medical staff feedback sessions.
In alignment with IH’s Occupational Health & Safety Program, maintain a healthy and safe work environment through complying with and implementing applicable Occupational Health and Safety Regulation, responding to requests from WSBC, identifying hazards and communicating risks, ensuring compliance with employee training, conducting effective incident investigations and implementing required corrective actions.
Performs other related duties as assigned.

Come join our team and see why we’re one of BC’s Top Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work? Apply Today!

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).

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More about this job

Responsibilities

Leads the development, implementation, measurement, and ongoing improvement of Interior Health’s medical staff retention and experience strategy, including initiatives for engagement, leadership development, communication, and quality improvement. Manages staff, budgets, partnerships, and cross-organizational projects while representing Interior Health and supporting a safe work environment.

Requirements

The posting seeks a dynamic professional with experience leading people and complex portfolios and a demonstrated ability to advance strategic initiatives that improve physician and medical staff experience. No specific education, years of experience, or professional credentials are stated.

Skills

Strategic Planning
Medical Staff Retention
Employee Experience
Leadership Development
Change Management
Quality Improvement
Data Analysis
Metrics And Reporting
Stakeholder Engagement
Communication
Committee Leadership
People Management
Coaching
Budget Management
Occupational Health And Safety
Project Management

Benefits

Employee And Family Assistance Program
Employer-Paid Training And Education
Employer-Paid Vacation
Employer-Paid Insurance Premiums
Extended Health And Dental Coverage
Work-Life Balance
Municipal Pension Plan Eligibility

Visa sponsorship

Not detected in the job text

Keywords

Medical Staff Retention Strategy
Medical Staff Experience
Physician Experience
Strategic Initiatives
Leadership Development
Employee Engagement
Organizational Change
Quality Improvement
Experience Journey
Data Collection
Actionable Insights
Metrics
Reporting
Provincial Standards
National Guidelines
Stakeholder Collaboration
Medical Advisory Committee
Committee Leadership
Staff Recruitment
Staff Supervision
Coaching
Budget Planning
Financial Tracking
Occupational Health And Safety
Incident Investigation
Corrective Actions
Truth And Reconciliation
Indigenous Relations

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