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Patient Registration Clerk

  • Kelowna, BC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

At Kelowna General Hospital, every patient interaction matters. We're currently seeking a Casual Patient Registration Clerk to join our team in Kelowna, BC. If you're organized, customer service-oriented, and passionate about supporting your community, this could be the perfect opportunity for you.

Hours of work are rotating days/nights/evenings; 06:00 to 14:00, 06:30 to 14:30, 07:00 to 15:00, 08:00 to 14:00, 08:00 to 16:00, 09:00 to 17:00, 12:30 to 20:30, 13:00 to 21:00, 14:30 to 22:30, 15:00 to 21:00

Days off: Rotating

How will we help you grow?

Join our team as a casual employee, where you’ll enjoy variety, gain valuable experience, and have the chance to grow your career. Work hours range from 0 to 37.5 per week, with shifts available on short notice or pre-scheduled to cover leaves. Many of our team members start in casual roles and transition into permanent positions. Plus, we offer competitive wages, shift premiums, employer-paid training, and an Employee & Family Assistance Program to support you every step of the way.

What will you work on?

This position interviews patients, relatives and/or friends to obtain information required to complete the Patient Registration documentation and performs other related clerical duties. Identifies available bed booking options as requested. Provides information and directions to visitors and handles telephone inquiries such as patient room numbers and visiting hours. Responds to alarm panels by making announcements and/or telephone calls in accordance with the established procedures.

What should your application include?

  • A 5-minute typing test (45+ NWPM) from a recognized institution, completed within the past 48 months (non-supervised tests not accepted). Click here for testing details.
  • A Medical Terminology Certificate
  • Your Resume outlining two year’s recent related experience, Or an equivalent combination of education, training and experience;
  • A Cover Letter stating your availability to start in a new position and on-call, casual work (i.e. days of the week).

Come join our team and see why we’re one of B.C.’s Top Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work? Apply today!
More about this job

Responsibilities

Interview patients and their relatives or friends to collect information for patient registration documentation, identify bed booking options, and perform related clerical duties. Provide directions and information to visitors, answer telephone inquiries, and respond to alarm panels according to established procedures.

Requirements

Applicants must provide a medical terminology certificate and a recognized-institution typing test completed within the past 48 months, with a speed of at least 45 NWPM; unsupervised tests are not accepted. The application must also include a resume showing two years of recent related experience or an equivalent combination of education, training, and experience, plus a cover letter stating availability for casual and on-call work.

Skills

  • Patient Registration
  • Customer Service
  • Patient Interviewing
  • Information Gathering
  • Clerical Duties
  • Bed Booking
  • Visitor Assistance
  • Telephone Inquiries
  • Alarm Response
  • Typing
  • Medical Terminology
  • Communication
  • Organization

Benefits

  • Competitive Wages
  • Shift Premiums
  • Employer-Paid Training
  • Employee and Family Assistance Program

Visa sponsorship

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Categories

  • Healthcare
  • Administrative
  • Customer Service & Support

Keywords

  • Patient Registration
  • Medical Terminology Certificate
  • Typing Test
  • 45 NWPM
  • Patient Interviews
  • Bed Booking
  • Clerical Duties
  • Visitor Information
  • Telephone Inquiries
  • Alarm Panels
  • Established Procedures
  • Casual Employment
  • On-Call Availability
  • Rotating Shifts
  • Patient Room Numbers
  • Visiting Hours
  • Kelowna General Hospital

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