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Supervisor | Relational Security

  • Trail, BC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Interior Health is seeking an experienced Relational Security Supervisor to join their team in Trail!

This term position is expected to last until 17th August 2027.

Watch the video about our Relational Security Team to see why this is great opportunity -

https://www.youtube.com/watch?v=uDUBjdpAspc

What We Offer

  • Employee & Family Assistance Program
  • Employer paid training/education opportunities
  • Employer paid vacation
  • Medical Services Plan
  • Employer paid insurance premiums
  • Extended health & dental coverage
  • potential Municipal Pension Plan
  • Work-life balance

Job Summary

In accordance with the established vision and values of the organization and under the supervision of the Coordinator, Relational Security Operations, the Supervisor Relational Security is responsible for leading assigned staff on shift and communicating with the Coordinator, Relational Security Operations and Manager on-call, after business hours, as required. The Supervisor ensures the staff on shift follow departmental policies and procedures at the direction of the Coordinator, Relational Security Operations. The Supervisor also maintains and enforces security of persons and property in accordance with established policies and procedures.

Typical Duties And Responsibilities

  • Supervises assigned staff by providing work direction, calling in relief staff and participating in the orientation and training of Relational Security Officers.
  • Assists with performance reviews of Relational Security Officers by providing the Coordinator, Relational Security Operations Team Leader with reports regarding assigned work, and other performance indicators.
  • Uses a collective team-based approach to promote mutual problem solving within the department, and proactively anticipates and resolves issues.
  • Patrols buildings and grounds, including utilizing computerized surveillance equipment and video monitoring systems. Enforces regulations and security procedures. Identifies risks, safety and security hazards and takes appropriate action. Checks doors, windows and entrances, securing same to prevent unauthorized entrance by others.
  • Responds to emergencies such as the Interior Health Disaster Plan, fire, and physically aggressive patients; assesses the situation, consults with medical staff and others, and takes appropriate action as required.
  • Investigates, resolves and reports disturbances utilizing non-violent interventions. Documents and reports incidents in accordance with established Protection Services procedures.
  • Provides security for Interior Health patients, as requested by the patient care team, to maintain a safe and orderly workplace. Provides security escort for staff and patients as required. Responds to requests for assistance from staff, patients and the public.
  • Utilizes and operates photo identification, access control, CCTV and other security systems programs.
  • Provides pre/post flight safety inspections of heliports following appropriate departmental procedures.
  • Maintains a daily log of events and prepares detailed reports.
  • Communicates with the on-call leadership after business hours regarding emergent issues, as required.
  • Utilizes Protection Services Database to input metrics regarding critical incidents such as staff response time to emergency situations, physical encounters, etc, in order to support departmental goals and objectives.
  • Reviews reports to ensure accuracy and appropriate handover across shifts.
  • Conducts preliminary investigations following accidents/injury of Protection Services Officers.
  • Provides support to Interior Health staff in response to challenging behavior in a healthcare setting. Implements and follows necessary procedures in case of emergencies, such as the Interior Health Disaster Plan.
  • Assists in the creation of safety security plans to manage the presence of individuals presenting specific increased risk to staff and facilities.
  • Liaises with fire, police and other related community officials, regarding fire and security protocol, per departmental guidelines.
  • Performs other related duties as assigned.
More about this job

Responsibilities

Supervise and support Relational Security Officers on shift, ensuring they follow departmental procedures while maintaining the security of people and property. Coordinate patrols, emergency responses, investigations, incident documentation, safety planning, and communication with healthcare teams and community officials.

Requirements

The posting seeks an experienced Relational Security Supervisor but does not specify a minimum number of years, education, or certifications. The role requires the ability to lead staff, respond to challenging behavior and emergencies, investigate and document incidents, and operate security systems.

Skills

  • Staff Supervision
  • Work Direction
  • Staff Training And Orientation
  • Performance Reporting
  • Team-Based Problem Solving
  • Security Patrols
  • Risk Assessment
  • Emergency Response
  • Non-Violent Intervention
  • Incident Investigation And Reporting
  • CCTV And Video Monitoring
  • Access Control
  • Safety Planning
  • Stakeholder Liaison
  • Report Review And Shift Handover

Benefits

  • Employee And Family Assistance Program
  • Employer-Paid Training And Education Opportunities
  • Employer-Paid Vacation
  • Medical Services Plan
  • Employer-Paid Insurance Premiums
  • Extended Health And Dental Coverage
  • Municipal Pension Plan
  • Work-Life Balance

Visa sponsorship

Not detected in the job text

Categories

  • Security & Safety
  • Management & Leadership
  • Healthcare

Keywords

  • Relational Security
  • Protection Services
  • Staff Supervision
  • Staff Training
  • Performance Reviews
  • Security Patrols
  • Computerized Surveillance
  • Video Monitoring
  • CCTV
  • Access Control
  • Photo Identification
  • Risk Assessment
  • Safety And Security Hazards
  • Emergency Response
  • Disaster Plan
  • Fire Safety
  • Non-Violent Intervention
  • Incident Investigation
  • Incident Reporting
  • Protection Services Database
  • Critical Incident Metrics
  • Shift Handover
  • Heliport Safety Inspections
  • Safety And Security Plans
  • Healthcare Security
  • Police And Fire Liaison

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