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Added 1 hour ago
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Interior Health Authority

Supervisor | Relational Security

Trail, BC, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Interior Health is seeking an experienced Relational Security Supervisor to join their team in Trail!

This term position is expected to last until 17th August 2027.

Watch the video about our Relational Security Team to see why this is great opportunity -

https://www.youtube.com/watch?v=uDUBjdpAspc

What We Offer

Employee & Family Assistance Program
Employer paid training/education opportunities
Employer paid vacation
Medical Services Plan
Employer paid insurance premiums
Extended health & dental coverage
potential Municipal Pension Plan
Work-life balance

Job Summary

In accordance with the established vision and values of the organization and under the supervision of the Coordinator, Relational Security Operations, the Supervisor Relational Security is responsible for leading assigned staff on shift and communicating with the Coordinator, Relational Security Operations and Manager on-call, after business hours, as required. The Supervisor ensures the staff on shift follow departmental policies and procedures at the direction of the Coordinator, Relational Security Operations. The Supervisor also maintains and enforces security of persons and property in accordance with established policies and procedures.

Typical Duties And Responsibilities

Supervises assigned staff by providing work direction, calling in relief staff and participating in the orientation and training of Relational Security Officers.
Assists with performance reviews of Relational Security Officers by providing the Coordinator, Relational Security Operations Team Leader with reports regarding assigned work, and other performance indicators.
Uses a collective team-based approach to promote mutual problem solving within the department, and proactively anticipates and resolves issues.
Patrols buildings and grounds, including utilizing computerized surveillance equipment and video monitoring systems. Enforces regulations and security procedures. Identifies risks, safety and security hazards and takes appropriate action. Checks doors, windows and entrances, securing same to prevent unauthorized entrance by others.
Responds to emergencies such as the Interior Health Disaster Plan, fire, and physically aggressive patients; assesses the situation, consults with medical staff and others, and takes appropriate action as required.
Investigates, resolves and reports disturbances utilizing non-violent interventions. Documents and reports incidents in accordance with established Protection Services procedures.
Provides security for Interior Health patients, as requested by the patient care team, to maintain a safe and orderly workplace. Provides security escort for staff and patients as required. Responds to requests for assistance from staff, patients and the public.
Utilizes and operates photo identification, access control, CCTV and other security systems programs.
Provides pre/post flight safety inspections of heliports following appropriate departmental procedures.
Maintains a daily log of events and prepares detailed reports.
Communicates with the on-call leadership after business hours regarding emergent issues, as required.
Utilizes Protection Services Database to input metrics regarding critical incidents such as staff response time to emergency situations, physical encounters, etc, in order to support departmental goals and objectives.
Reviews reports to ensure accuracy and appropriate handover across shifts.
Conducts preliminary investigations following accidents/injury of Protection Services Officers.
Provides support to Interior Health staff in response to challenging behavior in a healthcare setting. Implements and follows necessary procedures in case of emergencies, such as the Interior Health Disaster Plan.
Assists in the creation of safety security plans to manage the presence of individuals presenting specific increased risk to staff and facilities.
Liaises with fire, police and other related community officials, regarding fire and security protocol, per departmental guidelines.
Performs other related duties as assigned.

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More about this job

Responsibilities

Supervise and support Relational Security Officers on shift, ensuring they follow departmental procedures while maintaining the security of people and property. Coordinate patrols, emergency responses, investigations, incident documentation, safety planning, and communication with healthcare teams and community officials.

Requirements

The posting seeks an experienced Relational Security Supervisor but does not specify a minimum number of years, education, or certifications. The role requires the ability to lead staff, respond to challenging behavior and emergencies, investigate and document incidents, and operate security systems.

Skills

Staff Supervision
Work Direction
Staff Training And Orientation
Performance Reporting
Team-Based Problem Solving
Security Patrols
Risk Assessment
Emergency Response
Non-Violent Intervention
Incident Investigation And Reporting
CCTV And Video Monitoring
Access Control
Safety Planning
Stakeholder Liaison
Report Review And Shift Handover

Benefits

Employee And Family Assistance Program
Employer-Paid Training And Education Opportunities
Employer-Paid Vacation
Medical Services Plan
Employer-Paid Insurance Premiums
Extended Health And Dental Coverage
Municipal Pension Plan
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

Relational Security
Protection Services
Staff Supervision
Staff Training
Performance Reviews
Security Patrols
Computerized Surveillance
Video Monitoring
CCTV
Access Control
Photo Identification
Risk Assessment
Safety And Security Hazards
Emergency Response
Disaster Plan
Fire Safety
Non-Violent Intervention
Incident Investigation
Incident Reporting
Protection Services Database
Critical Incident Metrics
Shift Handover
Heliport Safety Inspections
Safety And Security Plans
Healthcare Security
Police And Fire Liaison

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