Switchboard Operator | Registration Clerk
- Penticton, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Are you a customer-focused professional who thrives in a fast-paced healthcare environment? Penticton Regional Hospital is seeking a Relief Full-Time Switchboard Operator | Registration Clerk to join our dedicated team in the heart of British Columbia's beautiful South Okanagan.
In this dynamic role, you will be the welcoming first point of contact for patients, visitors, physicians, and staff. Your exceptional communication and organizational skills will help ensure seamless hospital operations while supporting patient care through switchboard and registration services.
This position works rotating days, evenings 07:00 to 15:00, 09:00 to 17:00, 15:00 to 23:00
Position end date: Return of Incumbent
What We Offer
In this role you will work perform a variety of switchboard, registration and cashier duties such as:
In this dynamic role, you will be the welcoming first point of contact for patients, visitors, physicians, and staff. Your exceptional communication and organizational skills will help ensure seamless hospital operations while supporting patient care through switchboard and registration services.
This position works rotating days, evenings 07:00 to 15:00, 09:00 to 17:00, 15:00 to 23:00
Position end date: Return of Incumbent
What We Offer
- Employee & Family Assistance Program
- Employer paid training/education opportunities
- Employer paid vacation
- Employer paid insurance premiums
- Extended health & dental coverage
- Municipal Pension Plan
- Work-life balance
- Opportunities for career advancement
In this role you will work perform a variety of switchboard, registration and cashier duties such as:
- Operates switchboard and public address system and other paging device systems;
- Receives and directs patients and visitors;
- Responds to and monitors hospital alarms and emergency codes;
- Maintains physician on-call/vacation lists and other hospital staff;
- Patient registration;
- Admitting clerical duties with bed booking options;
- Cashier duties - receiving payments; recording payments in cash journals and/or summary sheets; and issuing change and receipts;
- Receives, checks and deposits patient valuables for safekeeping.
- A 5-minute typing test (45+ NWPM) from a recognized institution, completed within the past 48 months (non-supervised tests not accepted). Click here for testing details.
- Your Resume outlining two year’s recent related experience, Or an equivalent combination of education, training and experience;
- A Cover Letter stating your availability to start in a new position and on-call, casual work (i.e. days of the week).
More about this job
Responsibilities
Operate the hospital switchboard, public address and paging systems; receive and direct patients and visitors; and respond to alarms and emergency codes. Perform patient registration, admission and bed-booking clerical work, cashier transactions, and safekeeping of patient valuables.
Requirements
Applicants must provide a recognized-institution typing test completed within the past 48 months, with a speed of at least 45 net words per minute; unsupervised tests are not accepted. The application must include a resume showing two years of recent related experience or equivalent education, training, and experience, plus a cover letter stating availability for the position and on-call or casual work.
Skills
- Switchboard Operation
- Public Address Systems
- Paging Systems
- Patient Registration
- Patient Admission
- Bed Booking
- Cashier Duties
- Payment Processing
- Cash Journals
- Patient and Visitor Reception
- Emergency Code Response
- Alarm Monitoring
- Physician On-Call List Maintenance
- Communication
- Organization
- Typing
Benefits
- Employee and Family Assistance Program
- Employer-Paid Training and Education Opportunities
- Employer-Paid Vacation
- Employer-Paid Insurance Premiums
- Extended Health and Dental Coverage
- Municipal Pension Plan
- Work-Life Balance
- Career Advancement Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Customer Service & Support
- Administrative
- Finance & Accounting
- Security & Safety
Keywords
- Hospital
- Healthcare
- Switchboard
- Public Address System
- Paging Devices
- Patient Registration
- Patient Admission
- Bed Booking
- Cashier
- Payment Processing
- Cash Journals
- Patient Valuables
- Emergency Codes
- Alarm Monitoring
- Physician On-Call Lists
- Typing Test
- 45 Net Words Per Minute
- Rotating Shifts
- Relief Full-Time