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Interior Health Authority

Switchboard Operator Registration Clerk

Nelson, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Kootenay Lake Regional Hospital has an exciting opportunity for a Casual Switchboard Operator | Registration Clerk to join their team in Nelson, BC!

This position works rotating days, evenings:06:45 to 13:00, 06:45 to 14:45, 06:45 to 14:53, 13:00 to 21:00, 13:00 to 21:08, 14:45 to 21:00, 07:30 to 14:30

Days off: Rotating

How will we help you grow?

Join our team as a casual employee, where you’ll enjoy variety, gain valuable experience, and have the chance to grow your career. Work hours range from 0 to 37.5 per week, with shifts available on short notice or pre-scheduled to cover leaves. Many of our team members start in casual roles and transition into permanent positions. Plus, we offer competitive wages, shift premiums, employer-paid training, and an Employee & Family Assistance Program to support you every step of the way.

What Will You Work On?

This position operates the switchboard, public address and paging systems accepting and directing calls from a variety of customers according to established policies, standards and procedures; receives and directs patients and visitors; registers patients; responds to and monitors hospital alarms and emergency codes; maintains physician on-call/vacation lists; and performs a variety of clerical duties related to receiving and registering of patients, identifying bed booking options, and cashier functions.

What should your application include?

A 5-minute typing test (45+ NWPM) from a recognized institution, completed within the past 48 months (non-supervised tests not accepted). Click here for testing details.
Your Resume outlining two year’s recent related experience, Or an equivalent combination of education, training and experience;
A Medical Terminology Certificate
A Cover Letter stating your availability to start in a new position and on-call, casual work (i.e. days of the week).

Come join our team and see why we’re one of B.C.’s Top Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work? Apply today!

Apply About employer

More about this job

Responsibilities

Operate the hospital switchboard, public address, and paging systems; direct calls, patients, and visitors; register patients; and respond to and monitor alarms and emergency codes. Maintain physician on-call and vacation lists, support bed booking, perform cashier functions, and complete related clerical duties.

Requirements

Applicants must provide a recognized-institution five-minute typing test result of at least 45 net words per minute, completed within the past 48 months; unsupervised tests are not accepted. The application must also include a resume showing two years of recent related experience or equivalent education, training, and experience, a Medical Terminology Certificate, and a cover letter stating availability for casual and on-call work.

Skills

Switchboard Operation
Telephone Call Routing
Public Address and Paging Systems
Patient Registration
Patient and Visitor Reception
Hospital Alarm Monitoring
Emergency Code Response
Medical Terminology
Typing
Clerical Administration
Bed Booking
Cashier Functions
Physician On-Call List Maintenance

Benefits

Competitive Wages
Shift Premiums
Employer-Paid Training
Employee and Family Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Switchboard
Public Address System
Paging System
Call Routing
Patient Registration
Patient Reception
Visitor Reception
Hospital Alarms
Emergency Codes
Physician On-Call Lists
Vacation Lists
Medical Terminology Certificate
Typing Test
45 Net Words Per Minute
Clerical Duties
Bed Booking
Cashier Functions
Casual Employment
On-Call Work
Hospital and Health Care

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