Jobs in Canada

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Added 1 day ago
A
Senior Software Developer
Autodesk
Toronto, ON
- Full-time
Design and evolve scalable, multi-tenant backend services and APIs to support a variety of product use cases
Added 1 day ago
U
Software Engineer II
Uber
Toronto, ON
- Full-time
We are looking for a Software Engineer II to join the Intelligence Platform team in Uber Delivery. Our team runs the backend systems that decide what customers see when they browse, search,…
Added 2 days ago
A
Senior Software Developer
Autodesk
Toronto, ON
- Full-time
Design and evolve scalable, multi-tenant backend services and APIs to support a variety of product use cases
Added 2 days ago
GC
Advanced DevOps Engineer - EA Sports Technology
Game Companies
Vancouver, BC
- Full-time
The EA SPORTS™ Technical Team is seeking an experienced DevOps Engineer to join the organization. This role is ideal for someone with a strong passion for technology and deep experience…
Added 2 days ago
U
Software Engineer II
Uber
Toronto, ON
- Full-time
Proficiency in at least one programming language (e.g. C, C++, Java, Python, or Go).
Added 2 days ago
IG
Full Stack Engineer
IMCS Group
ON · Ontario, Canada
- Contract
We are seeking a highly skilled Senior Backend Engineer with strong expertise in modern backend development technologies and frameworks. The ideal candidate will have extensive experience…
Added 2 days ago
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Sr. Backend Engineer - Node.JS
Telna
ON · Ontario, Canada
- Full-time
You will be a senior technical owner of the backend services behind our eSIM products. These services power consumer travel eSIM apps and white-labeled apps and web experiences for mobile…
Added 2 days ago
AS
Software Developer
AgileGrid Solutions
Canada
- Full-time
IBM is seeking a Senior Software Engineer to help develop and operate the cloud compute platform for IBM Confluent. The platform supports data-in-motion applications and services, including…
Added 2 days ago
Software Engineer
Scotiabank
Toronto, ON
3+ years’ experience with Java, Spring Boot, and modern backend frameworks such as Node.js, Express.js, PHP
Added 2 days ago
K
FULLSTACK ENGINEER
Kablamo
Toronto, ON
- Full-time
We are looking for a FullStack Engineer as we expand our impact with new customers. This posting supports the position to start between November 2026 and February 2027.
Added 2 days ago
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Software Developer
Priceline
Toronto, ON
- Full-time
…production. We keep exploring new technologies and better ways to engineer for fast-changing business needs, and engineers at every level help shape what we build…
Added 2 days ago
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Senior AI Systems Engineer
Benevity
Remote, Canada
- $82,900 to $113,960 CAD / year
- Full-time
- Remote
…desktop and mobile web rendering. Our back-end systems (some Java SpringBoot, some PHP) manage data processing, interfaces with external providers, and ensures robust security. We run and…
Added 2 days ago
II
Implementation Engineer - Contract
Intermedia Intelligent Communications
Remote, Canada
- $40 to $50 CAD / hour
- Temporary
- Remote
Hands-on scripting or development experience in a backend language such as Python, JavaScript, Java, or C#, including working with variables, data types, string manipulation, and error…
Added 2 days ago
GM
Senior Java Microservices Engineer
Galactic Minds INC
Vancouver, BC
- Full-time
We are looking for a Senior Java Microservices Engineer/Backend Engineer to design, develop, and maintain scalable backend applications using Java, Spring Boot, and Kafka. The role involves…
Added 2 days ago
ST
Junior Software Engineer – Full-Stack Development & AI Integration
SynMatrix Technologies Inc.
Richmond Hill, ON
- Full-time
Must have graduated or be scheduled to graduate in 2026
Added 2 days ago
BS
Sanctions Developer (OFAC)
Brainhunter Systems Ltd
ON · Ontario, Canada
- Contract
This hybrid role requires you to work from our downtown Toronto office and/or the Client office a minimum of 4 days per week
Added 2 days ago
V
Senior Software Engineer
Veem
Ottawa, ON
- Full-time
Hands-on experience as a back-end Java developer, specializing in building highly available scalable systems
Added 2 days ago
VT
Full Stack Engineer - React / Node
Viva Tech Solutions
Toronto, ON
- Contract
Added 2 days ago
V
Senior Software Engineer
Veem
Ottawa, ON
- Full-time
Hands-on experience as a back-end Java developer, specializing in building highly available scalable systems
Added 2 days ago
MM
Engineer
Mitchell Martin Inc.
Toronto, ON
- $35 to $45 CAD / hour
- Other
Senior Backend Engineer - Ontario, Canada - Contract - $35-45 per HR
Added 2 days ago
JG
Sr Full stack Developer
J&M Group
Toronto, ON
- Contract
Seeking a Senior Full Stack Engineer with 6+ years of experience to design, develop, and support cloud-native, microservices-based applications on Azure Kubernetes Service (AKS).
Added 2 days ago
MM
Senior Full Stack Engineer
Mitchell Martin Inc.
Toronto, ON
- $37 to $47 CAD / hour
- Other
Senior Full Stack Engineer - Ontario, Canada - Contract - $37-47 per HR
Added 2 days ago
P
Associate Software Developer
Priceline
Toronto, ON
- Full-time
…production. We keep exploring new technologies and better ways to engineer for fast-changing business needs, and engineers at every level help shape what we build…
Added 2 days ago
Software Engineer II, Platform Infrastructure - Control
Okta
Toronto, ON
We are looking for an Engineer who is passionate about building robust orchestration systems, idempotent APIs, and high-quality developer tooling. Because we build the "brain" of the…
Added 2 days ago
Software Engineer, Ad Infra
Lyft
Toronto, ON
Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role

Intermedia Intelligent Communications

Implementation Engineer - Contract

Remote, Canada

Remote

$40 to $50 CAD / hour · Temporary

Apply on intermedia.pinpointhq.com About employer

Applications open in a new tab.

Job details

Pay: $40 to $50 CAD / hour
Job type: Temporary
Workplace: Remote
Remote eligibility: Canada listed. Check the posting for province restrictions.
Posting language: English
Posted: Nov 9, 2026

Original job description

Implementation Engineer - Contract

Department: Client Services

Employment Type: Contract / Temp

Location: Canada

Reporting To: Joanne Jagannath

Compensation: CA$40.00 - CA$50.00 / hour

Description

Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!

Are you ready to make your mark?

About the Role:

The Implementation Engineer (Integrations) designs, builds, and supports IVR and API integrations for enterprise contact center environments. This role works directly with customers to gather requirements, design call flows, and connect internal systems with third-party services such as CRM platforms, billing systems, and payment services. The position combines hands-on integration development, solution consulting, and troubleshooting to deliver reliable, scalable solutions and successful customer deployments.

What You Will Be Doing:

Analyze customer contact center configurations, data extracts, and call flows to plan for the API integration
Gather and document customer requirements for API integrations, evaluate system readiness, and define scope, deliverables, and API integration timelines.
Build integrations between Intermedia contact center platform and third-party services using APIs, including CRM, billing, and payment platforms.
Read API documentation and design authentication, requests, data mappings, retries, and error handling; validate authentication and connectivity using tools such as Postman.
Create and maintain backend services, webhooks, middleware, and automation workflows that support customer implementations and ongoing data exchange.
Transform and synchronize data across systems, including mapping and validating customer records between CRM platforms, billing systems, and internal databases.
Design and implement API-driven IVR call flows, including data collection, menu design, conditional routing, and payment integrations; guide customers in creating efficient, user-friendly experiences.
Work with product, backend engineering, security, support, and vendor teams to clarify requirements, resolve technical constraints, and implement integrations with cloud services such as Azure or AWS.
Write and maintain automated tests, integration documentation, and operational runbooks covering configuration, deployment, monitoring, and recovery.
Troubleshoot integration failures, latency, and data quality; lead troubleshooting of production incidents and complex issues across APIs, IVR platforms, CRM systems;
Apply security practices including OAuth 2.0, secrets management, and encryption.
Lead technical design discussions and provide professional services and consulting for large and strategic customer accounts throughout implementation.
Provide post implementation escalation support to ensure stability and successful adoption.

What You Will Bring to the Role:

Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field with 5+ years of experience in contact center technology, systems integration, or technical implementation. Equivalent combinations of education and experience may be considered.
Hands-on experience with enterprise contact center technologies, including IVR call flows, routing rules, callbacks, external data tables, working hours configurations, and reporting or monitoring tools.
Strong understanding of REST APIs, JSON, webhooks, and OAuth 2.0, with practical experience using API documentation and tools such as Postman to build, validate, and troubleshoot integrations.
Familiarity with GraphQL APIs and API debugging using Swagger or developer portals.
Hands-on scripting or development experience in a backend language such as Python, JavaScript, Java, or C#, including working with variables, data types, string manipulation, and error handling.
Working knowledge of SQL, data mapping, and data transformation to support reliable synchronization and validation across systems.
Experience integrating CRM platforms such as Salesforce or Zendesk with external systems and evaluating their API capabilities and technical constraints.
Experience with cloud services, logging, and monitoring, with strong troubleshooting skills across distributed systems, APIs, and IVR environments.
Understanding of API rate limits, retries, versioning, permissions, secrets management, and encryption, and the ability to apply these practices to customer integrations.
Ability to analyze customer environments and translate requirements into scalable solutions that improve contact center efficiency and customer experience.
Proven ability to manage deliverables, timelines, tests, and technical documentation, and to use ticketing or CRM systems to track implementation tasks, communications, and configuration updates.
Excellent written, verbal, and customer-facing communication skills, including the ability to explain technical concepts clearly and lead design discussions.
Ability to work independently and collaborate with Sales, Product, Development, Security, Support, and external vendors while continuously developing technical expertise.
Ability to work effectively in a remote environment, including maintaining a reliable home office setup with internet connectivity, a workstation, and required software.

Diversity Inclusion and Equal Opportunity

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply on intermedia.pinpointhq.com About employer

More about this job

Responsibilities

The Implementation Engineer designs, builds, and supports IVR and API integrations for enterprise contact center environments. This role involves working directly with customers to gather requirements, develop custom solutions, and troubleshoot complex technical issues.

Requirements

Candidates must have a bachelor's degree in a technical field and at least 5 years of experience in contact center technology or systems integration. Proficiency in backend programming languages, API development, and CRM integration is required.

Skills

API Integration
IVR Design
REST APIs
Python
JavaScript
Java
C#
SQL
Postman
CRM Integration
Cloud Services
OAuth 2.0
Technical Troubleshooting
System Architecture
Data Mapping
Contact Center Technology

Remote locations

Vaughan, Ontario, Canada

Remote locations (standardized)

Vaughan, Ontario, Canada

Visa sponsorship

Not detected in the job text

Hiring contact

Joanne Jagannath

Keywords

Implementation Engineer
API
IVR
Contact Center
Cloud Communications
REST
JSON
Webhooks
OAuth 2.0
Postman
GraphQL
Swagger
Python
JavaScript
Java
C#
SQL
Salesforce
Zendesk
Azure
AWS
Middleware
Automation
Data Mapping
Technical Consulting

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Jobs in Canada