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International Guide Dog Federation

Manager, Guide Dog Training Teams

Beckwith, ON, Canada

Compensation: $85,556 to $106,945.00 · Full-time

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Job details

Pay: Compensation: $85,556 to $106,945.00
Job type: Full-time
Apply by: Oct 23, 2026
Experience: Minimum 3+ years direct work experience as Certified Guide Dog Mobility Instructor role with experience in mentoring of technical guide dog staff.
Posting language: English
Posted: Oct 5, 2026

Original job description

Organization: CNIB Guide Dogs

Location: Beckwith, Ontario, Canada

Job Type: Full time

Deadline: October 23, 2026

Job Description

Contact at organisation: Ben Francis, CNIB Guide Dogs

Phone: +13439616196

Email: ben.francis@cnib.ca

Join us in our mission to change what it is to be blind in Canada.

Founded in 1918, CNIB is one of Canada’s oldest charities. We believe our new strategic plan, The Way Forward, will once again revolutionize the way we serve and support our community from coast to coast. Working with us means that you’ll be part of an ambitious, diverse team that’s committed to changing what it is to be blind today.

We’re looking for a mission-driven Manager Guide Dog Training Team who is passionate about creating more accessible, inclusive, and equitable communities across Canada where people with low vision have unlimited opportunities and can experience life free from barriers and discrimination.

Compensation: $85,556 to $106,945.00

Your Impact at CNIB

Implements a comprehensive guide dog training program for individuals applying to become guide dog Handlers
Supports the maintenance of client and canine files in accordance with CNIB and International Guide Dog Federation standards.
Provides advice into the strategic planning processes of CNIB Guide Dogs strategy, taking multiple variables into account for the program decision making process.
Fulfills responsibilities of a Guide Dog Mobility Instructor and/or Guide Dog Trainer in support of program as required.
Allocates dogs coming in for training within their team of Guide Dog training professionals.
Works effectively with other CNIB staff to support the organizations’ overarching goals.
Works effectively with the Director, Guide Dog Training & Apprenticeships to review client applications, assess eligibility, assign certified staff, monitor progress and wait times, provide insight to matching dogs, oversee training of Handlers and determining when graduation status is achieved.
Utilizes supportive management techniques, provides supervision to direct reports including interviewing and selection of new Guide Dog Mobility Instructors and Guide Dog Trainers, the completion of performance evaluations, approving requests for leaves of absence, approving all expenditures and providing discipline if required.
Provides direction and support to the work of the technical team to implement new and continuously improving services within CNIB Guide Dogs’ service strategies, processes, and practices.
Coordinates work schedules for their team of Guide Dog training professionals.
Supports the Director, Guide Dog Training & Apprenticeships to provide leadership in planning, development and implementation of programs that result in continuous service quality improvement.
Makes recommendations regarding new program initiatives and ideas to meet consumer needs and improve service delivery.
Ensures that all staff comply with essential file documentation in accordance with CNIB and IGDF standards.

Who You Are

Education and Experience

Degree or diploma in related field, or equivalent work experience.
Minimum 3+ years direct work experience as Certified Guide Dog Mobility Instructor role with experience in mentoring of technical guide dog staff.
Discipline training and/or experience specific to CNIB services.
A combination of education and experience that align with position requirements.
Proficient in MS Office suite software applications
Knowledge of client management systems and adaptive technology an asset
Knowledge and experience in working in not for profit, in the field of vision loss desired.

Knowledge And Skill Requirements

Expert level comprehension of standards and competencies required for certification of Guide Dog Trainers, and Guide Dog Mobility Instructors
Excellent relationship building skills; ability to teach adult learners effectively.
Well-developed interpersonal and communication skills
Excellent written communication and oral presentation skills
Ability to write efficiently and accurately, and effectively for needs of the program.
Knowledge of client management systems and change management techniques.
Ability to collect, synthesize and analyze a broad array of variables to implement programs and processes that optimize outcomes.
Demonstrated decision making skills; self directed.
Excellent analytical, problem definition and problem-solving skills
Proven time management, planning, coordinating and organization skills; proactive in initiating multiple projects on an ongoing basis.
Professional attitude, results oriented, strategic, and flexible.
Demonstrate passion for maintaining the highest professional standards and best practices in own work and for encouraging others to constantly strive for professional excellence.
Personal or professional experience relating to blindness and sight loss is imperative.
Personal or professional experience working with assistive technology and/or accessible environments is considered an asset.

Work Environment

Willingness to work flexible hours.
Occasional travel will be required.

Perks

We offer industry leading comprehensive and competitive Total Rewards packages and a wide range of perks, including:
Flexible and hybrid working arrangements and schedules.
Opportunities for professional development and growth, including internal inclusion, diversity equity and accessibility (IDEA) initiatives.
Competitive paid time off inclusive of annual vacation entitlement, additional paid holidays, wellness days, and personal days.
Group insurance benefits include dental, health and vision care.
Employer-sponsored pension plan.
Years of service awards and year-round rewards as part of our employee recognition program.
Enticing internal employee referral program.

How to Apply

Please send a Cover Letter and CV to Ben.Francis@cnib.ca

Closing date: October 23, 2026

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More about this job

Responsibilities

Manage guide dog training programs and teams, including allocating dogs, coordinating schedules, supervising and mentoring staff, and overseeing client applications, eligibility, training progress, matching, and graduation decisions. Maintain compliant client and canine records, contribute to strategic planning and service improvements, and support high-quality program delivery in collaboration with CNIB leadership and staff.

Requirements

Requires a degree or diploma in a related field or equivalent experience, plus at least three years of direct experience as a certified Guide Dog Mobility Instructor, including mentoring technical staff. Candidates should have expert knowledge of guide dog training and mobility instruction standards, strong leadership and communication skills, and personal or professional experience related to blindness or sight loss.

Skills

Guide Dog Training
Team Leadership
Staff Mentoring
Program Management
Strategic Planning
Client Assessment
Dog Matching
Performance Management
Adult Education
Relationship Building
Written and Oral Communication
Decision-Making
Analytical and Problem-Solving Skills
Time Management
Change Management

Benefits

Flexible and Hybrid Working Arrangements
Professional Development Opportunities
Paid Vacation
Additional Paid Holidays
Wellness Days
Personal Days
Dental Insurance
Health Insurance
Vision Care
Employer-Sponsored Pension Plan
Service Awards
Employee Recognition Program
Employee Referral Program

Visa sponsorship

Not detected in the job text

Hiring contact

Ben Francis

Hiring contact email

ben.francis@cnib.ca

Keywords

CNIB Guide Dogs
Guide Dog Training
Guide Dog Mobility Instructor
Guide Dog Trainer
Guide Dog Handlers
International Guide Dog Federation Standards
Client Applications
Eligibility Assessment
Dog Matching
Client and Canine Files
Program Management
Strategic Planning
Staff Supervision
Staff Mentoring
Performance Evaluations
Adult Learning
Service Quality Improvement
Change Management
Client Management Systems
Microsoft Office
Adaptive Technology
Vision Loss
Accessible Environments
Nonprofit Organizations

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