Account Coordinator - New Westminster, British Columbia, Canada
- New Westminster, BC, Canada
Hybrid
Full-time
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Job details
- Job type
- Full-time
- Workplace
- Hybrid
- Apply by
- Experience
- 2-5 years’ experience in senior admin role multi-tasking and working with external clients
- Posting language
- English
- Posted
Original job description
Company
ClaimsPro LP - International Programs Group
Account Coordinator - New Westminster, British Columbia, Canada
Compensation range: $52,200.00 - $72,500.00 annually
International Programs Group (IPG) is an independent third-party claims administration team that provides claims services for Lloyd's, self-insured entities, and organizations with high deductibles.
Working within a team environment, the Account Coordinator will be responsible for the account management relating to assigned key Insurer clients.
Salary range for this position is: $52,200 to $72,500 annually. Compensation is commensurate with experience, qualifications, and internal equity.
We have an existing opportunity to add a full-time Account Coordinator to our growing team! This position may work from either our Toronto, New Westminster, or Montreal office. This is a Hybrid role.
Responsibilities
We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
#IPG
ClaimsPro LP - International Programs Group
Account Coordinator - New Westminster, British Columbia, Canada
Compensation range: $52,200.00 - $72,500.00 annually
International Programs Group (IPG) is an independent third-party claims administration team that provides claims services for Lloyd's, self-insured entities, and organizations with high deductibles.
Working within a team environment, the Account Coordinator will be responsible for the account management relating to assigned key Insurer clients.
Salary range for this position is: $52,200 to $72,500 annually. Compensation is commensurate with experience, qualifications, and internal equity.
We have an existing opportunity to add a full-time Account Coordinator to our growing team! This position may work from either our Toronto, New Westminster, or Montreal office. This is a Hybrid role.
Responsibilities
- Review and prepare financial reports, measuring against client (contractual) expectations and ensure smooth delivery to clients each month.
- Manage and maintain accounts funded in trust on clients behalf.
- Reconciliation of financial transactions across various client management systems
- Oversee internal file protocol reviews in conjunction with IPG procedures.
- Continuously work to enhance relationships with Insurer clients
- Communicate with client re: trust account balances and adequacies
- Works with Finance to ensure smooth cheque issuance workflow
- Works with Examiners to facilitate payment cash calls and scheme advances
- Facilitate data for production of MI reports
- 2-5 years’ experience in senior admin role multi-tasking and working with external clients
- Knowledge and experience in Insurer and Lloyd’s practices
- Proficiency in Excel
- Knowledge of third-party vendor systems used by Insurers
- Excellent communication skills - the ability to communicate effectively with both internal and external associates either verbally or in writing.
- Teamwork – must genuinely intend to work cooperatively with others
- Initiative – being proactive in suggesting solutions to internal or external associates to improve process.
- Technical Experience – the ability to provide direction and review to assure that files meet client Key Performance Indicator (KPI) standards
- Problem Solving – the ability to look at situations, analyze data, workflows and barriers to creatively provide solutions that meet the needs of internal and external stakeholders
We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
#IPG
More about this job
Responsibilities
Manage assigned insurer client accounts, including trust-funded accounts, financial reporting, transaction reconciliation, and communication about account balances. Review files for compliance with internal protocols and client KPIs, coordinate payment workflows with Finance and Examiners, and support management information reporting.
Requirements
Requires 2–5 years of experience in a senior administrative role involving multitasking and external clients, along with knowledge of insurer and Lloyd’s practices and proficiency in Excel. Candidates should demonstrate strong communication, teamwork, initiative, technical review, and problem-solving abilities.
Skills
- Account Management
- Financial Reporting
- Account Reconciliation
- Excel
- Insurance Practices
- Lloyd's Practices
- Trust Account Management
- Third-Party Vendor Systems
- Communication
- Teamwork
- Initiative
- Problem Solving
- Data Analysis
- File Protocol Review
- KPI Compliance
Benefits
- Competitive Benefits
- RRSP Matching
- Career Development Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Finance & Accounting
- Administrative
- Management & Leadership
Keywords
- Insurance
- Claims Administration
- International Programs Group
- Account Coordination
- Account Management
- Insurer Clients
- Lloyd's
- Self-Insured Entities
- High Deductibles
- Financial Reporting
- Trust Accounts
- Financial Transactions
- Reconciliation
- Client Management Systems
- Excel
- Third-Party Vendor Systems
- File Protocols
- Key Performance Indicators
- Payment Processing
- Cheque Issuance
- Cash Calls
- Scheme Advances
- Management Information Reports
- Client Relationships