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Claims Account Administrator - Hybrid - Toronto, Ontario, Canada

  • Toronto, ON, Canada

Compensation range: $44,200.00 - $61,400.00 annually · Full-time

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Job details

Pay
Compensation range: $44,200.00 - $61,400.00 annually
Job type
Full-time
Apply by
Experience
2-3 years’ experience in an administrative support role is required
Posting language
English
Posted

Original job description

Company

ClaimsPro LP - International Programs Group

Claims Account Administrator - Hybrid - Toronto, Ontario, Canada

Compensation range: $44,200.00 - $61,400.00 annually

International Programs Group (IPG) is an independent third-party claims administration team that provides claims services for Lloyd's, self-insured entities, and organizations with high deductibles.

We have an existing opportunity to add a full-time Claims Account Administrator to our team! This is a hybrid role and may report into our Toronto or New Westminster office.

Responsibilities

  • Receive, review and accurately open new client claims in the system ensuring policy declaration pages reconcile with data once verified claim was intended for IPG handling
  • Accurately enter claims and financial data in various client databases and reconcile with our internal claims system
  • Prepare financial and data reports as required
  • Create client loss runs and liaise with clients to clarify and confirm needs
  • Ensure policy declarations are accurate and interact with clients as required to obtain appropriate set up documents
  • Troubleshoot data conflicts directly with clients and examiners
  • Ensure claims are opened in a timely manner and in conformity with client data standards by researching and understanding the nuances of loss report details
  • Other duties as assigned such as processing incoming and outgoing mail (regular and courier), financial recording of recovery cheques received, answering telephones, general services required to assist smooth operation of the office

Qualifications & Experience

  • Grade twelve diploma; however a post-secondary diploma in Office Administration will be given preference
  • Familiarity or previous insurance claims experience will be a definite asset
  • 2-3 years’ experience in an administrative support role is required
  • Previously demonstrated ability to execute high attention to detail and strong analytical skill
  • Demonstrated ability to manage changing priorities and proven organizational skills
  • Demonstrated behaviours showing initiative and follow-up skills
  • Demonstrated ability to maintain a high level of confidentiality
  • Demonstrated professionalism and work ethic
  • Proven ability to contribute to and work well within a team environment, as well as work independently
  • Intermediate experience with Word and Excel skills are required
  • All other computer applications – must have the aptitude and ability to learn as required
  • Detail Oriented with a customer service focus

We offer a dynamic work environment, career development opportunities, competitive benefits and RRSP matching programs, and many more company perks!

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#IPG
More about this job

Responsibilities

Open and verify client claims, enter and reconcile claims and financial data across client databases and internal systems, and prepare reports and loss runs. Coordinate with clients and examiners to resolve data issues, confirm setup requirements, and support timely, accurate claims processing, while also assisting with general office operations.

Requirements

A high school diploma is required, with a post-secondary diploma in Office Administration preferred; 2–3 years of administrative support experience is required, and insurance claims experience is an asset. Candidates should demonstrate strong attention to detail, analytical and organizational skills, confidentiality, initiative, professionalism, customer service, and intermediate Microsoft Word and Excel skills.

Skills

  • Claims Administration
  • Data Entry
  • Financial Data Reconciliation
  • Report Preparation
  • Client Communication
  • Policy Declaration Review
  • Data Troubleshooting
  • Attention to Detail
  • Analytical Skills
  • Organization
  • Priority Management
  • Confidentiality
  • Customer Service
  • Teamwork
  • Microsoft Word
  • Microsoft Excel

Benefits

  • Competitive Benefits
  • RRSP Matching
  • Career Development Opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Administrative
  • Finance & Accounting
  • Customer Service & Support

Keywords

  • Claims Administration
  • Insurance Claims
  • Third-Party Claims Administration
  • Lloyd's
  • Self-Insured Entities
  • High-Deductible Claims
  • Claims Data Entry
  • Financial Data
  • Data Reconciliation
  • Client Databases
  • Internal Claims System
  • Financial Reporting
  • Loss Runs
  • Policy Declarations
  • Client Communication
  • Data Troubleshooting
  • Claims Examiners
  • Office Administration
  • Microsoft Word
  • Microsoft Excel
  • Confidentiality
  • Customer Service
  • Mail Processing
  • Recovery Cheques

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