Find work in Canada.

486,785 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
Government Services - Senior Manager of IT
Cree Nation Government
QC · Jamésie, QC
…purchases and contract actions within delegated authority; lead significant negotiations; and hold vendors accountable for cost, performance, risk and organizational…
Added 40 mins ago
XG
Mining Manager
Xtrava Group
ON · Ontario, Canada
- $150,000 to $250,000 CAD / year
- Full-time
Xtrava Group is supporting a major mining company with the appointment of an experienced Mine Manager to lead a significant hard-rock mining operation in Eastern Canada.
Added 40 mins ago
SB
Project Manager
Sky Building Restoration
Oakville, ON
- Full-time
Sky Building Restoration Inc. is seeking a highly organized, experienced, and results-driven Project Manager to lead environmental remediation, abatement, emergency restoration,…
Added 40 mins ago
SC
Construction Project Manager
Sky Contracting Inc.
Toronto, ON
- Full-time
Sky Group of Companies is seeking an experienced and results-driven Project Manager to lead construction and renovation projects from inception to completion. This role requires a strategic…
Added 1 hour ago
SM
29954-RFR-DTS-071 – Project Manager
S M Software Solutions Inc
Winnipeg, MB
- Full-time
…lifecycle management, project planning, resource allocation, cost and schedule estimation, business case development, public sector project management, and managing multiple projects…
Added 1 hour ago
SM
29954-RFR-DTS-071 – Project Manager
S M Software Solutions Inc
Winnipeg, MB
- Full-time
…lifecycle management, project planning, resource allocation, cost and schedule estimation, business case development, public sector project management, and managing multiple projects…
Added 2 hours ago
M
Senior Data Architect
Miratech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This role suits a hands-on Senior or Lead Data Architect who can turn complex reporting requirements into robust, auditable data solutions and explain architectural trade-offs to both…
Added 2 hours ago
PG
Manufacturing Engineering Manager
Pangeo Group
Vaughan, ON
- $100,000 to $130,000 CAD / year
- Full-time
Lead process improvement and capacity enhancement for volume production, improving plant efficiency, cost, safety, and quality through engineering initiatives.
Added 2 hours ago
M
Senior Data Architect
Miratech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This role suits a hands-on Senior or Lead Data Architect who can turn complex reporting requirements into robust, auditable data solutions and explain architectural trade-offs to both…
Added 2 hours ago
PG
Plant Manager-Manufacturing
Pangeo Group
Vaughan, ON
- $150,000 to $190,000 CAD / year
- Full-time
…you are accountable for its results across safety, quality, cost, delivery, and the…
Added 2 hours ago
PG
Financial Controller
Pangeo Group
Vaughan, ON
- $100,000 to $135,000 CAD / year
- Full-time
This is a build role through start-up and ramp. You will lead the plant finance team, partner closely with Operations, and spend real time on the production floor.
Added 2 hours ago
MR
Senior Bookkeeper
MoveSmart Rentals
Mississauga, ON
- Full-time
Assign transactions to the correct legal entity, general ledger account, department, cost centre, and reporting period
Added 2 hours ago
MC
Director, FinOps (35690)
Myticas Consulting
BC · British Columbia, Canada
- Full-time
We are seeking an experienced Director, FinOps (Cloud Financial Management) to build, lead, and mature an enterprise FinOps program focused on delivering measurable and sustainable cloud…
Added 3 hours ago
I
Principal Data Architect, FSI
Infostrux
Toronto, ON
- Full-time
You’ll lead project teams assembled per engagement, setting technical direction and carrying proven patterns forward
Added 3 hours ago
QR
Warehouse - Team Leader
Quincaillerie Richelieu
Winnipeg, MB
- Full-time
· Lead and mentor warehouse personnel to optimize performance, accountability, and professional growth.
Added 3 hours ago
QR
Warehouse Supervisor
Quincaillerie Richelieu
Barrie, ON
- Full-time
9. Lead, coach, train, cross-train, motivate, and develop warehouse associates, forklift operators, shippers/receivers, and drivers.
Added 3 hours ago
HT
IT Manager
Hammehr Talent Consultants
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The IT Manager will lead a small IT function, combining strategic planning and systems implementation with hands-on responsibility for infrastructure, cybersecurity, and technical…
Added 3 hours ago
IF
310T Licensed Diesel Mechanic Technician
Impact Fulfillment Services
Guelph, ON
- Full-time
Wage: $41/hour + $1/hour Lead Hand premium + $1.50/hour Weekend Premium, $2,000 sign-on bonus and $1,000 retention bonus
Added 3 hours ago
PR
Program Support Partner, Case Costing
Peterborough Regional Health Centre
Peterborough, ON · ON
- Full-time
As a member of the PRHC team, you will be part of an exceptional working environment – a forum to share knowledge, to lead and learn, to develop talents, relationships and careers, and a…
Added 3 hours ago
BV
Business Development Officer - Workforce Development (Project)
Bow Valley College
Calgary, AB
- Full-time
…provides insight into market opportunities, pricing strategies, cost structures, and revenue…
Added 3 hours ago
BV
Business Development Officer - Workforce Development (Temporary)
Bow Valley College
Calgary, AB
- Full-time
…provides insight into market opportunities, pricing strategies, cost structures, and revenue…
Added 3 hours ago
TE
IT Solutions & Partner Specialist
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $80,000 to $90,000 CAD / year
…supporting and improving our IT infrastructure, and helping lead the migration and modernization of…
Added 3 hours ago
TE
Commercial Finance Manager
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $100,000 to $110,000 CAD / year
Lead and support the development, monitoring, and analysis of the corporate budget, including financial forecasting, budget-to-actual variance analysis, and cost optimization, ensuring…
Added 3 hours ago
FO
Workday Adaptive Planning Consultant
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
Lead requirements-gathering, process review, and solution-design workshops with business owners, subject matter experts, and project stakeholders.
Added 3 hours ago
G-
Shift Supervisor, Refineries
GFL - Sewer Technologies Division
North Vancouver, BC
- Full-time
Ensure safe, reliable and cost-effective operations while meeting or exceeding federal, provincial, corporate and industry standards.

International SOS

Site Operations Manager

Edmonton, AB, Canada
Calgary, AB, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: Minimum 7 years’ experience in service delivery at a management level, within the medical or emergency services sector, with at least 5 years at an officer or senior level.
Posting language: English
Posted: Sep 28, 2026

Original job description

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.

Now, we’re looking for talented individuals to join our team and make a difference.

About the role

The Project Operations Manager is responsible for the strategic oversight and daily delivery of medical and emergency response services in alignment with contractual commitments and client expectations. This role provides leadership, coordination, and operational management of medical services, equipment, and facilities. Acting as the primary liaison between International SOS, the client, and other site stakeholders, the Manager ensures effective communication, compliance with regulatory and company standards, and continuous improvement in health and emergency preparedness. While not employed as a clinical care provider, the Manager supports medical clinic operations, coordinates emergency response activities during major incidents, and fosters an integrated, high-performance service that consistently meets operational requirements and advances strategic goals.

This is a full-time 14 day on / 14 day off (fly-in / fly-out) rotational role. Travel hubs for flights are Edmonton and Calgary, with a shuttle bus service to and from Fort McMurray. Camp accommodations and meals are provided for the duration of the rotation. Due to the remote worksite location, change outs may be adjusted due to inclement weather or emergency situations.

Key responsibilities

Management & Administration

Ensure day-to-day operations are carried out in accordance with contractual agreements, including planning, organizing, managing, and supervising site staff, equipment, and emergency response activities during major incidents.
Provide strategic, administrative, and technical expertise, as well as management and direction, in line with departmental and operational requirements, including the implementation of International SOS and client policies and procedures.
Manage the contractual performance and deliverables of the subcontracted service provider to ensure compliance with scope, quality, and operational standards.
Prepare site reports and budgets.
Develop and implement multi-divisional training exercises.
Assist with staff planning, recruitment, performance assessment, and development.
Communicate any issues that may jeopardize site/client relationships or result in a client complaint immediately to the VP Operations.
Participate in daily, weekly, and monthly meetings with the site team, subcontractor, client, and Medical Services Centre as per the agreed schedule.
Act as a change agent to foster a positive organizational climate where team members feel valued, appreciated, motivated, and empowered to contribute to operational success.
Support the team with administration and compliance related to client Occupational Injury & Illness documentation and reporting.

Human Resources Management:
• Ensure all site staff comply with defined roles, responsibilities, best practices, KPIs, and safety requirements.
• Review and update job descriptions, role responsibilities, KPIs, and performance appraisal criteria annually or as operational needs change.
• Provide recommendations to the VP Operations on staffing matters, including disciplinary actions and organizational changes.
• Oversee the administration and delivery of International SOS induction and training programs, including site-specific programs and health and safety training.
• Support HR with recruiting, interviewing, onboarding, and performance management of site employees.
• Ensure the following processes are managed according to International SOS and Regulatory Requirements:
o Medical / Professional / Regulatory Registration
o Timesheet completion and approval
o Staff availability in line with rotational rosters, client expectations, and minimum safe operating requirements
• Foster a positive work environment that promotes client satisfaction, professional development, job satisfaction, and staff empowerment in alignment with International SOS values.
• Maintain regular contact and open communication with site and support staff, fostering a problem-solving culture and escalating concerns to the appropriate personnel as needed.
• Ensure timesheets are accurately completed, approved, and submitted by required deadlines to support payroll accuracy.
• Review and sign off on applicable activity reports each pay period.
• Maintain accurate records of staff logistics, including transactions and costings.
• Ensure consistent rotational coverage through effective allocation of resources in liaison with the Site Liaison Officer and oversee accuracy of flight and accommodation bookings.
• Ensure site liaison practices comply with the current International SOS Group Travel & Entertainment Policy.

Client Relations
• Serve as the on-site contract lead and primary point of contact for the client on all operational and contractual matters, escalating issues to the VP Operations when required.
• Maintain strong client relationships by ensuring customer satisfaction, fostering trust, and demonstrating a professional and solution-focused approach in all interactions.

Administration, Documentation & Communication
• Ensure a bi-annual reconciliation of all staff timesheets is completed and reports are forwarded to the Financial Controller.
• Oversee implementation and maintenance of the Patient Records Management system in accordance with company standards to ensure the integrity and confidentiality of medical records.
• Maintain all documentation required to support operational activities, including inventory, stock control, accounting, and administrative records.
• Ensure all relevant documentation from site audits and monthly reporting is maintained accurately and on time.
• Keep all procedures, policies, and company information up to date in alignment with the Continuous Quality Improvement policy.
• Ensure monthly administrative and reporting requirements are clearly communicated to staff and completed within required timelines.
• Confirm that all site personnel understand, acknowledge, and comply with International SOS and client procedures and requirements.

Quality Management
• Ensure medical services and emergency response activities are delivered to International SOS standards and in line with client requirements.
• Collaborate with the VP Operations to ensure service level agreements are in place, with clear KPIs defined, and that performance against these KPIs is reported to the client at the agreed frequency.
• Apply the L3 Quality Management System in all daily activities.
• Actively participate in key Quality Management processes, including regular site audits, monthly quality and safety calls, and continuous quality improvement initiatives.
• Following audits, prepare and implement a Plan of Action to address identified gaps, with a primary focus on closing P0 and P1 findings in Hydra within the required timeframe and providing supporting evidence.
• Maintain accountability for the timely completion of all POA actions.
• Manage client feedback and non-clinical incidents by ensuring they are recorded in Hydra, followed up with appropriate actions, and escalated when necessary.

Inventory & Equipment Management
• Ensure accurate site inventories are developed and maintained, including justification of medications and disposables ordered outside of the standard inventory.
• Schedule maintenance of medical apparatus, equipment and facilities.
• Review monthly variance reports, operational costs and investigation of unexplained usage/cost increase.

Other
• Undertake project work or any other reasonable duties as requested by the VP Operations.

About you

Required Skills and Knowledge
• Excellent organizational skills with the ability to manage multiple priorities in a dynamic environment.
• Ability to analyze situations and take decisive action consistent with company policies, client requirements, and regulatory standards.
• Customer/client focused proven relationship management skills.
• In-depth knowledge of fire/rescue and medical service delivery, including emergency preparedness and incident management.
• Strong understanding of relevant regulations, standards, and best practices (e.g., NFPA, OH&S, industry-specific emergency response protocols).
• Strong computer skills, including proficiency with Outlook, Word, Excel, and SharePoint.
• Excellent problem-solving and critical thinking abilities, with a focus on continuous improvement.
• High level of oral and written communication skills, including the ability to prepare clear reports, procedures, and presentations.
• Ability to lead, motivate, and coordinate multidisciplinary teams in both routine and emergency situations.

Required Work Experience
• Minimum 7 years’ experience in service delivery at a management level, within the medical or emergency services sector, with at least 5 years at an officer or senior level.
• Experience in operations management, including oversight of multidisciplinary teams
• Track record of successful change management and process improvement initiatives.
• Experience working in remote, industrial, or high-risk environments is an asset

Required Qualifications
• Valid first aid/CPR certification; advanced medical certification(s) considered an asset.
• Strong knowledge of regulatory requirements relevant to workplace health, safety, and emergency preparedness in Alberta
• Valid driver’s licence

By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success.

13,000 experts | 1,200+ locations | 90 countries | 110+ languages

Start your journey with us today. Apply now!

Apply About employer

More about this job

Responsibilities

The Site Operations Manager oversees the strategic and daily delivery of medical and emergency response services at a remote site. They act as the primary liaison between the client and the company, ensuring contractual compliance, operational efficiency, and effective team leadership.

Requirements

Candidates must have at least 7 years of management experience in medical or emergency services, with at least 5 years at a senior level. Proficiency in emergency preparedness, regulatory standards, and team coordination in high-risk environments is required.

Skills

Operations management
Emergency response
Contract management
Strategic planning
Team leadership
Relationship management
Budgeting
Regulatory compliance
Incident management
Quality management
Staff development
Performance management
Health and safety
Critical thinking
Problem solving
Reporting

Benefits

Camp accommodations
Meals provided
Shuttle bus service

Visa sponsorship

Not detected in the job text

Keywords

Site Operations
Emergency Response
Duty of Care
Contract Management
Medical Services
Fly-in Fly-out
Rotational
Occupational Health and Safety
Quality Management System
Incident Management
Hydra
Staff Planning
Performance Appraisal
Budgeting
Compliance
Risk Management
Logistics
Patient Records Management
NFPA
SharePoint
Microsoft Office

Report this job