Managing Director

POSITION: Managing Director - Canada

REPORTS TO: CEO of the Americas

FLSA STATUS: Exempt

PRIMARY PURPOSE OF JOB AND CONTRIBUTION TO ORGANIZATION:

Responsible for achieving revenue targets, driving sales performance, developing new business, and overseeing production efficiency. Leads, coaches, and develops the sales team, while ensuring operational excellence, compliance, and continuous improvement in line with company goals and global strategies.

ESSENTIAL TASKS AND RESPONSIBILITIES:

The following job functions are not all-inclusive. The employee will be required to perform other job-related tasks/responsibilities requested by the supervisor. Job duties may change as required by needs of company.

Key Responsibilities

Sales & Business Development

• Meet or exceed assigned revenue and sales targets.
• Drive, coach, and develop sales personnel to achieve high performance.
• Recruit and onboard sales staff in alignment with budget and territory coverage needs.
• Maintain and grow key accounts, while identifying and securing new business opportunities.
• Deliver company and product presentations to strategic accounts.
• Monitor competitor activities, pricing, and products to inform strategy.
• Represent the company at tradeshows, industry events, and networking opportunities.
• Ensure adherence to company sales procedures, including CRM usage and call rates.

Operations & Production Management

• Collaborate with Production Manager to plan, schedule, and forecast customer orders.
• Optimize workflow, material flow, and equipment layout to meet production goals.
• Drive Lean manufacturing techniques, process improvements, and cost efficiencies.
• Oversee quality control programs and ensure product quality standards are met.
• Develop capital equipment proposals to improve quality, cost, and cycle time.
• Implement safety policies, ensure regulatory compliance, and maintain workplace safety.

Team Leadership & Development

• Manage employee selection, training, performance reviews, and corrective actions.
• Foster a cooperative, respectful, and high-performing team environment across sales and functional departments.
• Maintain accurate time, attendance, production, and sales records.
• Invest in self-development for sales, service, and product knowledge.

Continuous Improvement & Strategic Initiatives

• Contribute to product research and development initiatives.
• Develop and execute strategies to improve profit margins and operational efficiency.
• Support and sustain global strategies within the P&T organization.

REQUIRED QUALIFICATIONS:

1. Possess and display Interroll’s Values at all times: Global Collaboration, Accountability, Customer, People and Execute Excellence
2. 5+ years of experience in managing over 50 people in a manufacturing setting.
3. Proven leadership with P&L ownership and strong budget planning/execution skills.
4. 3–5 years of sales management experience, preferably in material handling (conveyors or storage products).
5. Demonstrated success managing cross-functional teams (engineering, production, quality, materials, warehouse, planning, customer service).
6. Experience with Lean Manufacturing and creating a culture of continuous improvement.
7. Proficiency in ERP systems (SAP preferred), MES, and Microsoft Office suite.
8. Strong project management, facilitation, and organizational skills.
9. Excellent communication and interpersonal abilities - written and oral - with the ability to influence, present, and respond effectively to diverse groups.
10. Highly self-motivated, decisive, and able to coach, energize, and lead teams.
11. Skilled in problem-solving, conflict resolution, and operational excellence.
12. Ability to read and interpret engineering drawings, material flow processes, and measurements.
13. Competence in intermediate mathematics (algebra, geometry, percentages, proportions, volume, and area calculations).
14. Willingness to travel domestically and internationally (2–3 nights/week) and hold a valid driver’s license.

PHYSICAL DEMANDS:

While performing the functions of this job, the employee is regularly required to sit; use hands and fingers, handle, or feel and talk or hear. Specific vision abilities required by this job include close vision and color vision. The noise level in the work environment is generally quiet.

• The above statements reflect the general details considered necessary to describe the principal function of the job identified. They shall not be construed as a detailed description of all the work requirements that may be inherent in this job.