SENIOR ELECTRONICS TECHNICIAN

JOB SUMMARY

We are hiring a Senior Electronics Technician in Dartmouth, Nova Scotia and are looking for a technical “doer” ready to jump in and contribute to meaningful work.

The heart of this role is a senior hands-on technical expert who keeps our production moving. You’ll help manage the resources (materials, schedules, and know-how), not a team of direct reports, and you’ll lead through skill and example.

You know what a cable is supposed to do, what it’s supposed to look like, and how to describe it to the person who needs to build, buy, or fix it. You can spot the problem on the bench, trace it to the component, and make it right. When there’s a question about how something should be built, you’re the person people ask.

Who are we? We’re a fast-growing, award-winning company with focus on mission-critical communications that help our customers save lives. We are radio, console and dispatch experts, working with an impressive range of clients in the public safety sector across North America. Our equipment handles emergency communications at sites across the continent – the work you do here matters.

Who are you? You love solving real hands-on technical problems and enjoy helping a team do its best work. We’re a small team, so the variety is real and so is the responsibility. You bring:

• A diploma or degree in Electronics Technology or a related field/equivalent experience
• 7+ years of electronics production experience, with progressing responsibility
• Excellent soldering, rework, and component-level troubleshooting skills
• Fluency with oscilloscopes, multimeters, and other lab equipment
• Working knowledge of purchasing, inventory control, and ERP/MRP systems
• A track record of doing the work and the ability to prioritize and stay steady under pressure
• Bonus points! Radio communications and wireless networks, HAM designation, Linux, MISys, OrCAD or KiCAD, embedded hardware, or field installation experience.

This is an on-site role in our newly renovated Dartmouth office. It includes occasional travel to customer sites in Canada, the United States, and potentially elsewhere, so you must be legally able and willing to travel internationally, including holding a valid passport and any required visas or authorizations.

If you want variety, real responsibility, and work where your impact is visible every day, we’d love to hear from you.

JOB DESCRIPTION

Under the direction of the Production Manager, the Senior Electronics Technician will be responsible for the following:

Fabrication & Assembly

• Perform precision surface-mount soldering, rework, and repair to recognized standards
• Fabricate, assemble, and rework electronic assemblies, PCBs, cable harnesses, and finished products to specification
• Handle complex, fine-pitch SMT rework and prototype assembly
• Contribute to circuit and assembly design that meet quality and customer requirements with long-term support in mind
• Contribute to the development and evaluate prototypes to validate design concepts and technical feasibility

Testing & Troubleshooting

• Develop, maintain, and improve test procedures, test plans, and acceptance criteria
• Test against quality test plans to ensure proper performance and operation
• Troubleshoot complex hardware and production issues, including fault isolation to board and component level where required
• Use laboratory and diagnostic equipment, including oscilloscopes, multimeters, power supplies and signal generators to isolate and resolve faults
• Investigate failures and recommend corrective actions and design improvements
• Ensure non-conforming products are appropriately identified, documented, contained, and resolved in accordance with quality procedures

RMAs & Manufacturing Support

• Perform the intake, assessment, prioritization, tracking, and resolution of returned material authorizations (RMAs), ensuring timely turnaround and appropriate communication with internal stakeholders and customers
• Diagnose and repair returned units to component level, and support the RMA process from receipt through testing and return
• Monitor RMA volumes, turnaround times, repeat failures, and repair trends to identify opportunities for product and process improvements

Supply Chain, Purchasing & Inventory

• Support component and materials sourcing in cooperation with internal teams balancing cost, availability, lead time, and quality
• Monitor inventory levels of components, sub-assemblies, and finished goods, and plan stock to meet production demand
• Manage component obsolescence and shortages by identifying suitable replacement parts and validating them for form, fit, and function
• Maintain accurate Bills of Materials (BOMs), vendor/manufacturer lists, and inventory records

Customer & Field Support

• Build and maintain strong operational relationships with customers and partners
• Champion a customer-centric approach throughout the organization, ensuring products and services meet or exceed defined customer expectations
• Travel to customer or partner sites to support installations and commissioning, including internationally, as required

Continuous Improvement

• Identify opportunities for streamlining processes, implementing automation, standardization, and best practices to increase efficiency and reduce costs
• Maintain accurate and current production documentation
• Participate in continuous job-specific training and ongoing education

Internal Collaboration

• Collaborate and proactively communicate with internal teams to identify, prioritize, and execute approaches that support company objectives
• Promote a culture of trust, collaboration, communication and continuous improvement fostering a high-performing and collaborative work environment
• Follow health and safety practices and promote a safe working environment
• Represent the company at internal and external meetings and/or events

All other related duties as required

REQUIRED SKILLS

• Strong working knowledge of electronics assembly, test, and repair
• Strong hands-on electronics fabrication skills, including precision soldering, rework and repair of components
• Troubleshooting capabilities in electronics down to board and component level
• Working knowledge of analog and digital electronic circuits
• Ability to read and interpret schematics, wiring diagrams, assembly drawings, and work instructions
• Ability to use electronic laboratory and troubleshooting equipment, including oscilloscopes, terminals, and multimeters, etc.
• Superior organizational and time management skills, with the ability to plan & prioritize
• Working knowledge of purchasing, inventory control, and supply chain management
• Experience using inventory management, ERP/MRP, or similar business systems to manage inventory transactions, purchasing, production records, and material requirements
• Ability to work under pressure and multi-task
• Strong analytical, problem-solving, and decision-making skills
• Strong English communication skills, both written and verbal
• Collaborative work philosophy
• Able to lift 50lb
• Able and willing to travel domestically and internationally, as required

EXPERIENCE

• Diploma or degree in Electronics Technology, Engineering Technology, Engineering, or a related field, or an equivalent combination of education and experience
• A minimum of 7 years experience in electronics production, with progressing responsibility

NICE TO HAVE SKILLS

• Written and/or verbal additional language communications skills
• Knowledge of radio communications and wireless networks
• Experience working in a Linux environment
• Training in supervision, lean manufacturing, or continuous improvement
• Experience with MISys
• Experience with OrCAD, KiCAD, or similar
• Experience working within ISO 9001 and/or ISO 27001 certified organizations
• Experience supporting customer installations or field engineering activities
• Experience designing embedded hardware systems
• Hobbyist interest/experience in radio, electronics, Ham Radio

InterTalk is an equal opportunity employer. If this opportunity interests you, and you meet all of the above requirements, please submit your resume and a cover letter HERE. We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. Only applicants legally entitled to work in Canada will be considered for this opportunity.

Job Type: Full-time

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• Vision care

Ability to commute/relocate:

• Dartmouth, NS: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you able and willing with the necessary documentation in place, (including holding a valid passport and any required visas/authorizations, etc.) to travel within Canada and the US?
• Only applicants legally entitled to work in Canada will be considered for this opportunity. Are you eligible to work in Canada now and in the future without needing employer sponsorship (for example, a work permit or visa)?
• Are you physically capable of regularly picking up, carrying, loading, or moving objects of up to 50 pounds?
• What experience do you have with radio communications, wireless networks, and Linux-based systems?

Experience:

• Inventory management: 1 year (preferred)
• Purchasing/Supply Chain Management: 1 year (preferred)
• Electronics Production: 7 years (required)
• Surface mount soldering: 5 years (required)
• Component-level troubleshooting and fault isolation: 5 years (required)

Work Location: In person