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Added 14 mins ago
EG
Rail Requirements Management Specialist
Egis Group
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
We are looking for a Rail Requirements Management Specialist for requirements management activities in on-going projects. This is an excellent opportunity for engineering graduate…
Added 27 mins ago
GT
Info Sec specialist- CISA,GRC
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $86 to $103 CAD / hour
- Contract
Strengthen the independent assurance, governance and oversight operations, utilizing lean continuous improvement practices and tools
Added 27 mins ago
EI
Rail Requirements Management Specialist
Egis in Canada
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
We are looking for a Rail Requirements Management Specialist for requirements management activities in on-going projects. This is an excellent opportunity for engineering graduate…
Added 27 mins ago
P
Account Specialist
PheedLoop
Toronto, ON
- Full-time
Direct exposure to SaaS operations and client strategy.
Added 27 mins ago
MG
Global Entity Services Specialist / Spécialiste, Services aux entités mondiales
Maples Group
Montreal, QC
- Full-time
…teams consistently deliver award-winning services to a global client base, offering unrivalled learning and career opportunities to our 2,500 colleagues…
Added 27 mins ago
O
Sr. Lead Specialist-Sales Support
OnX
Ottawa, ON
- Full-time
…combining deep technical expertise with local insight and long-term client relationships. OnX's capabilities span cloud, cybersecurity, digital infrastructure, data, AI, and managed…
Added 29 mins ago
Sales Associate
Visual Comfort & Co.
Toronto, ON · North York, ON
…professionals with a proven track record of delivering exceptional client service and consistently meeting sales objectives across both lighting and systems product categories. This…
Added 43 mins ago
SD
Spécialiste du soutien aux patients /Patient Support Specialist
Shoppers Drug Mart
Mississauga, ON
- Full-time
The Patient Support Specialist is a senior individual contributor role within SHN's Central Program Operations team. This role serves as the primary point of contact for patients,…
Added 43 mins ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel soir
Shoppers Drug Mart
Montreal, QC
- Part-time
Toujours accorder la priorité au client et offrir un service à la clientèle de qualité supérieure.
Added 58 mins ago
D
Senior Network Specialist
Dexian
Calgary, AB
- $75 to $85 CAD / hour
- Contract
Analyze network issues and implement appropriate corrective actions with minimal disruption to operations.
Added 1 hour ago
B
Enterprise Regulatory Compliance Testing - Business Program Specialist
BMO
Toronto, ON · FCP
- Full-time
…regulatory risk appetite based on an understanding of business operations and stakeholder…
Added 1 hour ago
CO
Senior Enterprise Technology Procurement & Contract Specialist
City of Toronto
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Division & Section: Technology Services, Enterprise Services & Operations
Added 1 hour ago
AS
Program Implementation Specialist
Alzheimer Society of PEI
Charlottetown, PE
- Other
We are seeking a versatile Program Implementation Specialist to support the launch and continuous improvement of our health initiatives, in particular working with a program around…
Added 2 hours ago
T
Data Centre Analyst
TEKsystems
Ottawa, ON
- $50 to $60 CAD / hour
- Contract
One of TEKsystems largest professional services clients is looking for a strong Infrastructure analyst to take on a Client facing support role.
Added 2 hours ago
L
Sales Specialist
lattice24_
Sylvan Lake, AB
- Full-time
Lattice24 (Alberta startup) needs a founding sales rep to land our first big energy client. Our engine finds where carbon and money are lost in operations data. You get 400+ named…
Added 2 hours ago
AA
Spécialiste support client, Centre de Réponse à la Clientèle / Customer support specialist, Customer Response Center
Airbus Aircraft
Montreal, QC
- Full-time
Vous êtes à l’aise d’utiliser divers manuels de maintenance et d'opérations de vol ;
Added 2 hours ago
PH
Nurse, Clinical Informatics Specialist
Provincial Health Services Authority
Victoria, BC
- Full-time
The Nurse, Clinical Informatics Specialist (CIS) reports to the Manager and provides consultation, facilitation and instruction on the design, optimization and integration of clinical…
Added 3 hours ago
Bilingual Senior Manager, Client Finance Operations – Québec Clients
Burson
Toronto, ON
This existing role serves as the dedicated Senior Manager for day-to-day client finance operations across assigned Québec-based clients, with primary focus on the L'Oréal program as the…
Added 4 hours ago
NF
Senior L&D Partner - Sales & Technology
NES Fircroft
Calgary, AB
- Full-time
Strategic Business Partnering - Partner with senior leaders across Commercial, Operations, and Leadership teams to identify capability gaps, improve performance, and align learning…
Added 5 hours ago
E
Bilingual VIP Account Manager (English/French)
Entain
Toronto, ON
- Full-time
…our potential. Whether you're an engineer, marketer or retail specialist, a career here is a complete game…
Added 6 hours ago
R&
End User Systems Support Specialist
Robertson & Company Ltd.
Toronto, ON
- Full-time
The End User Systems Support Specialist plays a key role in ensuring smooth daily operations of the organization’s IT infrastructure and end user technology. This position supports both…
Added 9 hours ago
TF
EHS Specialist I
Thermo Fisher Scientific
Whitby, ON
- Full-time
Provide Environmental Health and Safety (EHS) support to the EHS Team, Operations, maintenance and Pharmaceutical Development Services (PDS).
Added 10 hours ago
OH
IT Specialist
Over Horizon Inc
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Role Description This role is for autonomous part-time IT Specialist or Company that has IT specialists available 24/7 for onlinnd and occasional on-site visits withing the Greater…
Added 11 hours ago
AG
Media Solutions Specialist
Adelphi Group
Toronto, ON
- Full-time
The role of a Media Solutions Specialist is to maintain all client budgets/ media buys in the media system and act as a liaison between media planning & buying teams, Initiative finance…
Added 11 hours ago
UO
Senior Specialist, Executive Development
University of Ottawa
Ottawa, ON · Desmarais Hall
- Full-time
The Senior Specialist, Executive Development plays an important role in building philanthropic relationships and managing a portfolio of donors and prospects for the Telfer School of…

IntouchCX

Human Resources Generalist

Winnipeg, MB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Experience: Must have minimum of 3-5 years of HR experience in a fast-paced environment
Posting language: English
Posted: Oct 7, 2026

Original job description

About IntouchCX

IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.

About The Job

The Human Resource Generalist (Employee Relations Specialist) is responsible for providing positive employee relations through various functions in support of operational goals and objectives for overall organizational success.

As Human Resources Generalist (Employee Relations Specialist), You Will…

Manage internal inquiries with internal stakeholders in a timely manner for overall positive relationships
Assist operations with performance management process and discussions
Engage with operations by participating in meetings to support goals and objectives
Work with employees on requests for various leaves including medical and family leaves, as well as accommodation requests
Engage with Operations on all Employee Relations issues and concerns
Policy administration
Conduct investigations on concerns submitted from employees
Conduct special projects and other HR duties as assigned
General office management and administration

As Human Resources Generalist (Employee Relations Specialist), You Have…

High school diploma or equivalent is required
Secondary education in Human Resources, CPHR/CPHR Candidate/SHRM Designation preferred
Experience in a large organization or supervisory level experience in small organization
Must have minimum of 3-5 years of HR experience in a fast-paced environment
Demonstrate expertise in developing and maintaining relationships with a diverse group of internal and external stakeholders
Above average verbal and written communication skills - to facilitate to large groups, handle difficult conversations and speak accurately, use proper grammar, good enunciation
Strong analytical, problem solving and decision-making skills
Demonstrate good listening, patience, and collaborative skills
Must be able to self-manage daily duties and time in a fast-paced, dynamic, and ever changing environment; ability to adapt to change
The ability to organize and follow-up multiple tasks/details with accuracy and timeliness
Service oriented with a focus and understanding on the client’s needs
The ability to have an innovation spirit and think outside the box

IntouchCX provides Equal Employment Opportunities in accordance with all provincial and federal laws. IntouchCX is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.

IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.

IntouchCX will never ask for payment, money, financial or banking information during the recruitment process. We only communicate through official channels.

Should you receive a suspicious job offer, or posting, from anyone claiming to be an IntouchCX employee, please report it immediately to hr@intouchcx.com for review and validation.

Benefits of Working as a Human Resources Generalist…

Industry-leading medical, vision, and dental benefit plans + paid time off benefits
Amazing career growth opportunities

Apply About employer

More about this job

Responsibilities

Manage employee relations inquiries, performance management support, leave and accommodation requests, policy administration, and investigations into employee concerns. Partner with operations and internal stakeholders, participate in meetings, and handle special projects and general office administration.

Requirements

A high school diploma or equivalent is required, with secondary education in human resources and a CPHR or SHRM designation preferred. Candidates must have 3–5 years of HR experience in a fast-paced environment, along with strong communication, analytical, organizational, relationship-building, and adaptability skills.

Skills

Employee Relations
Performance Management
Leave Administration
Accommodation Requests
Policy Administration
Workplace Investigations
Verbal Communication
Written Communication
Analytical Skills
Problem-Solving
Decision-Making
Active Listening
Time Management
Organization
Adaptability

Benefits

Medical Benefits
Vision Benefits
Dental Benefits
Paid Time Off
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
Employee Relations
Performance Management
Medical Leave
Family Leave
Accommodation Requests
Policy Administration
Workplace Investigations
Stakeholder Engagement
Operations Support
CPHR
SHRM
Office Administration
Communication
Problem-Solving
Decision-Making
Time Management
Outsourcing
Trust And Safety

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