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Added 3 mins ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11622
Added 20 mins ago
NC
Account Development Specialist
NAPA Canada
Cranbrook, BC
- Full-time
The Account Development Specialist is the image, face, and voice of NAPA. You are accountable for building and maintaining quality business relationships with existing and new customers by…
Added 20 mins ago
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Tech Lead - Application Development N 4C
BrightClaim
Montreal, QC
- Full-time
…measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active…
Added 20 mins ago
RB
Client Advisor
Royal Bank of Canada
Ladysmith, BC
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 30 mins ago
R
P&C Specialist Commissioning Engineer
Raise
Burnaby, BC
- $131,000 to $150,000 CAD / year
- Full-time
Raise is currently hiring a permanent, full-time Protection & Control (P&C) Specialist Commissioning Engineer on behalf of our client. They’re expanding their team to meet growing needs,…
Added 30 mins ago
ME
Fee Proposal Writer
MKA Ecology
Cambridge, ON
- Full-time
…in Cambridge, Oxford, and London. We have a stable, growing client base, an excellent range of projects, and expertise across all ecological specialisms. As a CIEEM Registered Practice, we…
Added 50 mins ago
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Senior Civil Engineer
Worley
Vancouver, BC
- Full-time
Mentor engineers and designers, promote consistent technical practices, and support proposals, estimates, client presentations, and strategic pursuits.
Added 1 hour ago
EG
Marketing Program Specialist
Expedia Group
Vancouver, BC
- $65,500 to $92,000 CAD / year
- Full-time
As a Marketing Program Specialist, you will be a trusted marketing partner and program ambassador for franchisees and Vacation Consultants. You will guide them through the tools, resources,…
Added 1 hour ago
I
Client Onboarding Specialist
iQmetrix
Winnipeg, MB
- Full-time
As a Client Onboarding Specialist, you'll own the client onboarding and adoption experience during launch for Intelligent Commerce Retail Experience. You'll make sure required setup…
Added 1 hour ago
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Information Security Specialist
TD
Mississauga, ON · Toronto, ON
- Full-time
Added 1 hour ago
RH
Ecommerce Specialist
Robert Half
Oshawa, ON
- $70,000 to $80,000 CAD / year
- Full-time
Our client, a well-established organization in the consumer products, sporting goods, and outdoor products industry, is seeking an eCommerce & Digital Marketing Specialist to join their…
Added 1 hour ago
R&
Site Reliability Specialist
Robertson & Company Ltd.
Toronto, ON
- Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…
Added 1 hour ago
I
Client Onboarding Specialist
iQmetrix
Toronto, ON
- Full-time
As a Client Onboarding Specialist, you'll own the client onboarding and adoption experience during launch for Intelligent Commerce Retail Experience. You'll make sure required setup…
Added 1 hour ago
AL
Proposal Specialist
Allteck Limited Partnership
Surrey, BC
- $38.5 to $43.27 CAD / hour
- Full-time
- On-site
ROLE* The Proposal Specialist is accountable for leading the development of complex, high-value, and strategically significant proposals and related business documentation. The Specialist…
Added 1 hour ago
I
Client Onboarding Specialist
iQmetrix
Winnipeg, MB
- Full-time
As a Client Onboarding Specialist, you'll own the client onboarding and adoption experience during launch for Intelligent Commerce Retail Experience. You'll make sure required setup…
Added 1 hour ago
I
Client Onboarding Specialist
iQmetrix
Regina, SK
- Full-time
As a Client Onboarding Specialist, you'll own the client onboarding and adoption experience during launch for Intelligent Commerce Retail Experience. You'll make sure required setup…
Added 1 hour ago
I
Client Onboarding Specialist
iQmetrix
Vancouver, BC
- Full-time
As a Client Onboarding Specialist, you'll own the client onboarding and adoption experience during launch for Intelligent Commerce Retail Experience. You'll make sure required setup…
Added 1 hour ago
I
Client Onboarding Specialist
iQmetrix
Toronto, ON
- Full-time
As a Client Onboarding Specialist, you'll own the client onboarding and adoption experience during launch for Intelligent Commerce Retail Experience. You'll make sure required setup…
Added 1 hour ago
R
Client Advisor
RBC
Ladysmith, BC
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 2 hours ago
R
Banking Advisor- EN
RBC
Saguenay, QC
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 2 hours ago
TS
Health & Safety Program Manager
The Salvation Army in Canada
Toronto, ON
- Full-time
By providing expert guidance, coaching, and client service to leaders and employees, the role helps mitigate risk, strengthen organizational accountability, and foster a culture of safety.…
Added 2 hours ago
IM
Record Center Specialist (Union)
Iron Mountain
Burnaby, BC
- Full-time
…and physically demanding handling, movement, and storage of client records and…
Added 2 hours ago
N
Brow Lash Technician
N.Bar
Vancouver, BC
- $2,500 to $5,000 CAD / month
- Full-time
- Contract
- On-site
…professionals. Through innovation, high standards, and exceptional client care, we continue to redefine the nail bar experience. We are proud to introduce our first Vancouver location and…
Added 2 hours ago
UO
Research Agreements Specialist
University of Victoria
Victoria, BC
- Full-time
The Research Agreements Specialist (RAS) plays a critical role in facilitating the timely and efficient review and negotiation of legal agreements necessary to enable research at the…
Added 2 hours ago
LB
Junior Digital Marketing Project Manager
Longhouse Branding & Marketing
Langley (District), BC · Langley, BC
- Part-time
…AEO and Digital Advertising. You’ll build and maintain strong client relationships, bridging the gap between clients and our specialists by turning client goals into clear SEO, AEO, and…

IntouchCX

Human Resources Generalist

Winnipeg, MB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Experience: Must have minimum of 3-5 years of HR experience in a fast-paced environment
Posting language: English
Posted: Oct 7, 2026

Original job description

About IntouchCX

IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.

About The Job

The Human Resource Generalist (Employee Relations Specialist) is responsible for providing positive employee relations through various functions in support of operational goals and objectives for overall organizational success.

As Human Resources Generalist (Employee Relations Specialist), You Will…

Manage internal inquiries with internal stakeholders in a timely manner for overall positive relationships
Assist operations with performance management process and discussions
Engage with operations by participating in meetings to support goals and objectives
Work with employees on requests for various leaves including medical and family leaves, as well as accommodation requests
Engage with Operations on all Employee Relations issues and concerns
Policy administration
Conduct investigations on concerns submitted from employees
Conduct special projects and other HR duties as assigned
General office management and administration

As Human Resources Generalist (Employee Relations Specialist), You Have…

High school diploma or equivalent is required
Secondary education in Human Resources, CPHR/CPHR Candidate/SHRM Designation preferred
Experience in a large organization or supervisory level experience in small organization
Must have minimum of 3-5 years of HR experience in a fast-paced environment
Demonstrate expertise in developing and maintaining relationships with a diverse group of internal and external stakeholders
Above average verbal and written communication skills - to facilitate to large groups, handle difficult conversations and speak accurately, use proper grammar, good enunciation
Strong analytical, problem solving and decision-making skills
Demonstrate good listening, patience, and collaborative skills
Must be able to self-manage daily duties and time in a fast-paced, dynamic, and ever changing environment; ability to adapt to change
The ability to organize and follow-up multiple tasks/details with accuracy and timeliness
Service oriented with a focus and understanding on the client’s needs
The ability to have an innovation spirit and think outside the box

IntouchCX provides Equal Employment Opportunities in accordance with all provincial and federal laws. IntouchCX is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.

IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.

IntouchCX will never ask for payment, money, financial or banking information during the recruitment process. We only communicate through official channels.

Should you receive a suspicious job offer, or posting, from anyone claiming to be an IntouchCX employee, please report it immediately to hr@intouchcx.com for review and validation.

Benefits of Working as a Human Resources Generalist…

Industry-leading medical, vision, and dental benefit plans + paid time off benefits
Amazing career growth opportunities

Apply About employer

More about this job

Responsibilities

Manage employee relations inquiries, performance management support, leave and accommodation requests, policy administration, and investigations into employee concerns. Partner with operations and internal stakeholders, participate in meetings, and handle special projects and general office administration.

Requirements

A high school diploma or equivalent is required, with secondary education in human resources and a CPHR or SHRM designation preferred. Candidates must have 3–5 years of HR experience in a fast-paced environment, along with strong communication, analytical, organizational, relationship-building, and adaptability skills.

Skills

Employee Relations
Performance Management
Leave Administration
Accommodation Requests
Policy Administration
Workplace Investigations
Verbal Communication
Written Communication
Analytical Skills
Problem-Solving
Decision-Making
Active Listening
Time Management
Organization
Adaptability

Benefits

Medical Benefits
Vision Benefits
Dental Benefits
Paid Time Off
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
Employee Relations
Performance Management
Medical Leave
Family Leave
Accommodation Requests
Policy Administration
Workplace Investigations
Stakeholder Engagement
Operations Support
CPHR
SHRM
Office Administration
Communication
Problem-Solving
Decision-Making
Time Management
Outsourcing
Trust And Safety

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