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Added 2 mins ago
TU
Bachelor of Sustainability and EESC Graduate Programs Assistant
The University of British Columbia
Kelowna, BC
- $4,981 to $5,713 CAD / month
- Full-time
…laboratory demonstration hours for SUST courses, and communicating details of TA contracts and job offers to departments and…
Added 2 mins ago
LC
Clerk Part Time Day Greenlight Requisition
Loblaw Companies Limited
Regina, SK
- Part-time
…your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like…
Added 2 mins ago
LC
Meat Clerk Part Time Day
Loblaw Companies Limited
Edmonton, AB
- Part-time
…your career, re-entering the workforce, or looking for a new job, this is where you…
Added 2 mins ago
LC
General Merchandise Department Manager - In Training
Loblaw Companies Limited
Nanaimo, BC
- Full-time
…your career, re-entering the workforce, or looking for a new job, this is where you…
Added 2 mins ago
LC
General Merchandise Department Manager - In Training
Loblaw Companies Limited
Kamloops, BC
- Full-time
…your career, re-entering the workforce, or looking for a new job, this is where you…
Added 2 mins ago
LC
Produce Clerk Full Time Day Greenlight Requisition
Loblaw Companies Limited
Whitby, ON
- Full-time
…your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like…
Added 2 mins ago
LC
Pains cuits en magasin Commis temps partiel jour
Loblaw Companies Limited
Mont-Royal, QC
- Part-time
…your career, re-entering the workforce, or looking for a new job, this is where you…
Added 2 mins ago
LC
Bakery InStore Clerk Part Time Evening
Loblaw Companies Limited
Upper Tantallon, NS
- Part-time
…your career, re-entering the workforce, or looking for a new job, this is where you…
Added 2 mins ago
LC
Social Media Content Manager (12-Month Contract)
Loblaw Companies Limited
Toronto, ON
- Full-time
…your career, re-entering the workforce, or looking for a new job, this is where you…
Added 2 mins ago
LC
Bakery InStore Clerk Part Time Day Greenlight Requisition
Loblaw Companies Limited
Regina, SK
- Part-time
…your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like…
Added 2 mins ago
LC
Pains cuits en magasin Commis temps partiel jour Embauche feu vert
Loblaw Companies Limited
Mont-Royal, QC
- Part-time
…your career, re-entering the workforce, or looking for a new job, this is where you…
Added 2 mins ago
LC
Meat/Seafood Department Manager
Loblaw Companies Limited
Vernon, BC
- Full-time
…your career, re-entering the workforce, or looking for a new job, this is where you…
Added 2 mins ago
LC
Produce Department Manager in Training
Loblaw Companies Limited
Calgary, AB
- Full-time
…your career, re-entering the workforce, or looking for a new job, this is where you…
Added 2 mins ago
LC
Fresh Foods Department Manager - In Training
Loblaw Companies Limited
Kamloops, BC
- Full-time
…your career, re-entering the workforce, or looking for a new job, this is where you…
Added 2 mins ago
B
Lead Developer - (Java / AWS / Payment Systems)
BMO
Toronto, ON · BMOPLACE
- Full-time
Added 2 mins ago
R
Senior Financial Specialist
RBC
Kamloops, BC · Vancouver, BC
- Full-time
Added 2 mins ago
VC
icebreaker: Supervisor - Vancouver
VF Corporation
Vancouver, BC
- $22.75 to $26.46 CAD / hour
- Part-time
So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with a team of fun,…
Added 2 mins ago
P&
Content Editor
Procter & Gamble
Toronto, ON
- Full-time
We encourage you to review the information here for details on what to expect and our hiring process.
Added 2 mins ago
I
icebreaker: Supervisor - Vancouver
icebreaker
Vancouver, BC
- $22.75 to $26.46 CAD / hour
- Part-time
So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with a team of fun,…
Added 2 mins ago
T
Bilingual (FR/EN) Contact Centre Representative - Canadian Banking, Credit Cards
TD
Montreal, QC
- Full-time
…may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 2 mins ago
T
Customer Experience Associate
TD
Winnipeg, MB
- Part-time
…may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 2 mins ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 2 mins ago
C
Apps Support Intmd Analyst - Officer
Citi
Mississauga, ON
- Full-time
…others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when…
Added 17 mins ago
C
Software Developer Embedded Systems II (Co-op) – Canada
Cisco
Ottawa, ON
- Full-time
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full…
Added 17 mins ago
PH
PSW
ParaMed Home Health Care
Windsor, ON
- Part-time
…and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring…

IntouchCX

Human Resources Generalist

Winnipeg, MB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 6, 2026
Experience: Must have minimum of 3-5 years of HR experience in a fast-paced environment
Posting language: English
Posted: Nov 6, 2026

Original job description

About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change. About the Job The Human Resource Generalist (Employee Relations Specialist) is responsible for providing positive employee relations through various functions in support of operational goals and objectives for overall organizational success. As Human Resources Generalist (Employee Relations Specialist), You Will…

Manage internal inquiries with internal stakeholders in a timely manner for overall positive relationships
Assist operations with performance management process and discussions
Engage with operations by participating in meetings to support goals and objectives
Work with employees on requests for various leaves including medical and family leaves, as well as accommodation requests
Engage with Operations on all Employee Relations issues and concerns
Policy administration
Conduct investigations on concerns submitted from employees
Conduct special projects and other HR duties as assigned
General office management and administration As Human Resources Generalist (Employee Relations Specialist), You Have…
High school diploma or equivalent is required
Secondary education in Human Resources, CPHR/CPHR Candidate/SHRM Designation preferred
Experience in a large organization or supervisory level experience in small organization
Must have minimum of 3-5 years of HR experience in a fast-paced environment
Demonstrate expertise in developing and maintaining relationships with a diverse group of internal and external stakeholders
Above average verbal and written communication skills - to facilitate to large groups, handle difficult conversations and speak accurately, use proper grammar, good enunciation
Strong analytical, problem solving and decision-making skills
Demonstrate good listening, patience, and collaborative skills
Must be able to self-manage daily duties and time in a fast-paced, dynamic, and ever changing environment; ability to adapt to change
The ability to organize and follow-up multiple tasks/details with accuracy and timeliness
Service oriented with a focus and understanding on the client’s needs
The ability to have an innovation spirit and think outside the box

IntouchCX provides Equal Employment Opportunities in accordance with all provincial and federal laws. IntouchCX is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics. IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know. IntouchCX will never ask for payment, money, financial or banking information during the recruitment process. We only communicate through official channels. Should you receive a suspicious job offer, or posting, from anyone claiming to be an IntouchCX employee, please report it immediately to hr@intouchcx.com for review and validation.

Benefits of Working as a …

Industry-leading medical, vision, and dental benefit plans + paid time off benefits
Amazing career growth opportunities

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More about this job

Responsibilities

Manage employee relations inquiries, performance management support, leave and accommodation requests, policy administration, and investigations into employee concerns. Partner with operations and internal stakeholders, participate in meetings, and handle special projects and general office administration.

Requirements

A high school diploma or equivalent is required; post-secondary education in human resources and a CPHR or SHRM designation are preferred. Candidates must have 3–5 years of HR experience in a fast-paced environment, with strong communication, relationship-building, analytical, organizational, and problem-solving abilities.

Skills

Employee Relations
Performance Management
Leave Administration
Accommodation Requests
Workplace Investigations
Policy Administration
Verbal Communication
Written Communication
Analytical Skills
Problem-Solving
Decision-Making
Active Listening
Time Management
Organization
Adaptability

Benefits

Medical Benefits
Vision Benefits
Dental Benefits
Paid Time Off
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
Employee Relations
Performance Management
Leave Administration
Medical Leave
Family Leave
Accommodation Requests
Workplace Investigations
Policy Administration
Stakeholder Relationships
Operations
Special Projects
Office Administration
CPHR
SHRM
Fast-Paced Environment
Communication
Analytical Skills
Problem-Solving
Decision-Making
Time Management
Adaptability
Back Office Processing
Trust and Safety
AI Services

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