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Added 7 mins ago
R
Senior Financial Specialist
RBC
Kamloops, BC · Vancouver, BC
- Full-time
As a skilled financing specialist supporting a high performing commercial banking team with portfolio management and compliance support you will contribute to an exceptional client…
Added 22 mins ago
LC
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 22 mins ago
PC
Customer Solutions Specialist (aka Parts Expert)
Parts Canada
Toronto, ON
- $20.51 to $31.86 CAD / hour
- Full-time
The Customer Solution Specialist (internally known as the Parts Expert) will assist with pricing, quote generation, parts identification, shipping, tracking, and returns. You will be part…
Added 22 mins ago
FC
Senior Workday Functional Specialist
Fanshawe College
London, ON
- Full-time
Reporting to the Manager, Workday Human Capital Management (HCM), the Senior Workday Functional Specialist - HCM provides specialized functional and technical expertise in the support,…
Added 22 mins ago
MT
Bilingual Senior Project Specialist
Midland Transport
Dieppe, NB
- Full-time
The Senior Project Specialist develops deep expertise in the future‑state model and translates that knowledge into practical deployment activities: terminal readiness assessments, user…
Added 22 mins ago
C
Store Manager
Claire's
Sudbury, ON · Greater Sudbury, ON
- $25 to $26 CAD / hour
- Full-time
Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success.
Added 22 mins ago
PR
Inside Sales & Customer Service Specialist
Pacific Radiator Manufacturing Ltd
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…Manufacturing Ltd. is recognized for reliable products that support demanding transportation and industrial operations. Team members contribute to a stable, hands-on manufacturing…
Added 22 mins ago
I
Human Resources Generalist
IntouchCX
Winnipeg, MB
- Full-time
…About the Job The Human Resource Generalist (Employee Relations Specialist) is responsible for providing positive employee relations through various functions in support of operational…
Added 22 mins ago
B
Human Resources Business Partner
Baycrest
Toronto, ON
- Full-time
…success. From enterprise planning to day-to-day operational support, BCCGC helps ensure the Baycrest vision - a world where every older person lives with purpose, fulfilment and dignity -…
Added 22 mins ago
Associate Wealth Advisor
First West
Chilliwack, BC
…business development opportunities and/or offers analytical support, including client inquiries, trading, portfolio management, financial plans, and investment research, based on the SWA’s…
Added 22 mins ago
TA
Veterinary Warehouse & Customer Service Specialist
TELUS Agriculture & Consumer Goods
Lethbridge, AB
- Full-time
We are looking for a dedicated and proactive Veterinary Warehouse & Customer Service Specialist to join our team. This multifaceted role combines customer excellence with operational…
Added 22 mins ago
Investment & Personal Banking Specialist - Beauport, QC - 37.5 hours/week
Scotiabank
Domaine-Beauport, QC · Beauport, QC
As an Investment & Personal Banking Specialist you are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network,…
Added 22 mins ago
X
VP, Communications, Brand & Marketing
Xanadu
Toronto, ON
- Full-time
Evaluate internal capabilities and manage external agency and specialist partners to ensure maximum value, accountability, and quality.
Added 22 mins ago
LD
Beauty Advisor
London Drugs Limited
Prince George, BC
- $18.25 to $21.58 CAD / hour
- Other
past experience as a makeup artist, cosmetician, beauty advisor, counter manager, skin care specialist, or similar job
Added 37 mins ago
BC
Everyday Banking Specialist (Temporary 6 Months) - Kitsilano Branch
Beem Credit Union
Vancouver, BC
- Full-time
The Everyday Banking Specialist is a trusted financial advisor with expertise in everyday banking and cash services, delivering exceptional member experience through a blend of…
Added 37 mins ago
RB
Banking Advisor
Royal Bank of Canada
Shelburne, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 37 mins ago
RB
Client Advisor
Royal Bank of Canada
Ponoka, AB
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 37 mins ago
RB
Client Advisor
Royal Bank of Canada
Centre Wellington, ON
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 37 mins ago
SD
Beauty Specialist, Hourly Full Time Day
Shoppers Drug Mart
Comox, BC
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 52 mins ago
R
Regional Service Network Specialist
Raise
Toronto, ON
- $61,000 to $72,500 CAD / year
- Full-time
AccessOAP is seeking a contract Regional Service Network Specialist for Toronto Region (RSN). This position will liaise with families and children's services sector providers to ensure that…
Added 52 mins ago
PH
Registered Practical Nurse Palliative Care
Providence Healthcare
Toronto, ON
- Part-time
…with the RN for evolving patient/client instability or for support in determining next steps in a…
Added 52 mins ago
PH
Registered Nurse D3-Palliative Care
Providence Healthcare
Toronto, ON
- Part-time
…interdisciplinary team for evolving patient/client instability or for support in determining next steps in a…
Added 52 mins ago
PH
Physiotherapist D3-Palliative Care
Providence Healthcare
Toronto, ON
- Temporary
Contributes to the academic mandate of the organization as an educator, resource or support for staff and members of the academic and professional community
Added 52 mins ago
VS
Systems Administrator
vTech Solution Canada
Toronto, ON
- Contract
Title: Systems Administrator/Operations Support Specialist
Added 52 mins ago
PH
Health Care Assistant Resource Team
Providence Healthcare
Toronto, ON
- Part-time
Minimum level of education: Personal Support Worker Certificate obtained by an educational facility approved by the Ministry of Colleges and recognized by Providence Healthcare;

IntouchCX

Human Resources Generalist

Winnipeg, MB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 6, 2026
Experience: Must have minimum of 3-5 years of HR experience in a fast-paced environment
Posting language: English
Posted: Nov 6, 2026

Original job description

About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change. About the Job The Human Resource Generalist (Employee Relations Specialist) is responsible for providing positive employee relations through various functions in support of operational goals and objectives for overall organizational success. As Human Resources Generalist (Employee Relations Specialist), You Will…

Manage internal inquiries with internal stakeholders in a timely manner for overall positive relationships
Assist operations with performance management process and discussions
Engage with operations by participating in meetings to support goals and objectives
Work with employees on requests for various leaves including medical and family leaves, as well as accommodation requests
Engage with Operations on all Employee Relations issues and concerns
Policy administration
Conduct investigations on concerns submitted from employees
Conduct special projects and other HR duties as assigned
General office management and administration As Human Resources Generalist (Employee Relations Specialist), You Have…
High school diploma or equivalent is required
Secondary education in Human Resources, CPHR/CPHR Candidate/SHRM Designation preferred
Experience in a large organization or supervisory level experience in small organization
Must have minimum of 3-5 years of HR experience in a fast-paced environment
Demonstrate expertise in developing and maintaining relationships with a diverse group of internal and external stakeholders
Above average verbal and written communication skills - to facilitate to large groups, handle difficult conversations and speak accurately, use proper grammar, good enunciation
Strong analytical, problem solving and decision-making skills
Demonstrate good listening, patience, and collaborative skills
Must be able to self-manage daily duties and time in a fast-paced, dynamic, and ever changing environment; ability to adapt to change
The ability to organize and follow-up multiple tasks/details with accuracy and timeliness
Service oriented with a focus and understanding on the client’s needs
The ability to have an innovation spirit and think outside the box

IntouchCX provides Equal Employment Opportunities in accordance with all provincial and federal laws. IntouchCX is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics. IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know. IntouchCX will never ask for payment, money, financial or banking information during the recruitment process. We only communicate through official channels. Should you receive a suspicious job offer, or posting, from anyone claiming to be an IntouchCX employee, please report it immediately to hr@intouchcx.com for review and validation.

Benefits of Working as a …

Industry-leading medical, vision, and dental benefit plans + paid time off benefits
Amazing career growth opportunities

Apply About employer

More about this job

Responsibilities

Manage employee relations inquiries, performance management support, leave and accommodation requests, policy administration, and investigations into employee concerns. Partner with operations and internal stakeholders, participate in meetings, and handle special projects and general office administration.

Requirements

A high school diploma or equivalent is required; post-secondary education in human resources and a CPHR or SHRM designation are preferred. Candidates must have 3–5 years of HR experience in a fast-paced environment, with strong communication, relationship-building, analytical, organizational, and problem-solving abilities.

Skills

Employee Relations
Performance Management
Leave Administration
Accommodation Requests
Workplace Investigations
Policy Administration
Verbal Communication
Written Communication
Analytical Skills
Problem-Solving
Decision-Making
Active Listening
Time Management
Organization
Adaptability

Benefits

Medical Benefits
Vision Benefits
Dental Benefits
Paid Time Off
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
Employee Relations
Performance Management
Leave Administration
Medical Leave
Family Leave
Accommodation Requests
Workplace Investigations
Policy Administration
Stakeholder Relationships
Operations
Special Projects
Office Administration
CPHR
SHRM
Fast-Paced Environment
Communication
Analytical Skills
Problem-Solving
Decision-Making
Time Management
Adaptability
Back Office Processing
Trust and Safety
AI Services

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