Human Resources Manager
- Winnipeg, MB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- A minimum of 3-5 years of HR experience in a fast-paced environment
- Posting language
- English
- Posted
Original job description
About IntouchCX
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.
About The Job
We’re searching for a Human Resources Manager to support and manage different HR functions within our Winnipeg, MB campus and internationally.
As Human Resources Manager, You Will…
IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.
IntouchCX will never ask for payment, money, financial or banking information during the recruitment process. We only communicate through official channels.
Should you receive a suspicious job offer, or posting, from anyone claiming to be an IntouchCX employee, please report it immediately to hr@intouchcx.com for review and validation.
Benefits of Working as a Human Resources Manager…
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.
About The Job
We’re searching for a Human Resources Manager to support and manage different HR functions within our Winnipeg, MB campus and internationally.
As Human Resources Manager, You Will…
- Assist in the development and implementation of programs that will drive increased employee satisfaction
- Identify and initiate Human Resource process improvements
- Support the communication, reporting and related governance of employment regulations
- Assist in the development and maintenance of company salary structure, documentation and job evaluation systems
- Perform competitive market analysis of compensation and benefit programs
- Conduct new employee orientations and reorientations as policies and benefits change
- Maintain HR databases, computer software systems and manual filing systems
- Bachelor's Degree in Human Resources, HR Designation achieved or in process (preferred)
- A minimum of 3-5 years of HR experience in a fast-paced environment
- Demonstrated expertise in developing and managing relationships with internal customers
- Must have experience investigating matters and making recommendations/ decisions based upon findings
- Above average verbal and written communication skills - ability to speak accurately, use proper grammar and good enunciation.
- Strong analytical, problem solving and decision-making skills
- The ability to adapt within a fast-paced, dynamic and changing environment
- The ability to self-manage, organize multiple tasks with accuracy and timeliness
- The ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds
- The ability to listen and maintain patience during difficult situations
- The ability to work independently and with a team
- A service-oriented attitude
- The ability to travel internationally when required
IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.
IntouchCX will never ask for payment, money, financial or banking information during the recruitment process. We only communicate through official channels.
Should you receive a suspicious job offer, or posting, from anyone claiming to be an IntouchCX employee, please report it immediately to hr@intouchcx.com for review and validation.
Benefits of Working as a Human Resources Manager…
- Industry-leading medical, vision, and dental benefit plans + paid time off benefits
- Amazing career growth opportunities
More about this job
Responsibilities
Manage HR functions for the Winnipeg campus and internationally, including employee satisfaction initiatives, process improvements, and employment regulation communications and governance. Support compensation structures and job evaluation, conduct market analysis and employee orientations, and maintain HR databases and records.
Requirements
A bachelor's degree in Human Resources and an HR designation achieved or in progress are preferred, along with 3–5 years of HR experience in a fast-paced environment. Candidates should have experience investigating matters and making recommendations, strong communication and analytical skills, adaptability, organization, and the ability to work effectively with diverse employees and teams; international travel may be required.
Skills
- Human Resources Management
- HR Process Improvement
- Employment Regulations
- Compensation Analysis
- Benefits Analysis
- Job Evaluation
- Employee Orientation
- HR Database Management
- Investigation
- Relationship Management
- Communication
- Analytical Skills
- Problem-Solving
- Decision-Making
- Organization
Benefits
- Medical Benefits
- Vision Benefits
- Dental Benefits
- Paid Time Off
- Career Growth Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Human Resources
- Management & Leadership
- Customer Service & Support
Keywords
- Human Resources
- Employee Satisfaction
- HR Process Improvement
- Employment Regulations
- Compensation
- Benefits
- Salary Structure
- Job Evaluation
- Market Analysis
- Employee Orientation
- HR Databases
- Recordkeeping
- Investigations
- Employee Relations
- Governance
- International Travel
- Digital Customer Experience
- Back Office Processing
- Trust And Safety
- AI Services