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Added 7 mins ago
Junior Hardware Engineering Developer
General Dynamics Missions System International
Ottawa, ON
Full-time
…engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical solutions that enhance national security, strengthen…
Added 7 mins ago
Business Development Manager, Tactical Comms and Information Systems
General Dynamics Missions System International
Ottawa, ON
Full-time
Work closely with the Solution Architect, Product Line Management Team, and engineering to craft value-based proposals that map TacCIS capabilities to customer mission objectives.
Added 7 mins ago
Software Engineer
General Dynamics Missions System International
Ottawa, ON
$85,000 to $110,000 CAD / year
Full-time
…engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical solutions that enhance national security, strengthen…
Added 7 mins ago
System Integration & Test, Intermediate
General Dynamics Missions System International
Ottawa, ON
Full-time
…engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical solutions that enhance national security, strengthen…
Added 7 mins ago
Engineering Manager, Software
General Dynamics Missions System International
Ottawa, ON
$122,000 to $155,000 CAD / year
Full-time
…engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical solutions that enhance national security, strengthen…
Added 7 mins ago
Life Cycle Material Engineering Specialist
General Dynamics Missions System International
Ottawa, ON
Full-time
…engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical solutions that enhance national security, strengthen…
Added 23 mins ago
Railcar Repair Technician
PSC Group
Regina, SK
Looking to join a team that values safety and quality training? PSC Group is hiring full-time Railcar Repair Technicians to safely handle heavy equipment, railcars, and tracks while…
Added 52 mins ago
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
Full-time
Accurately report problems, issues, production delays, quality concerns, and non‑conformances to the appropriate team leader, engineering, or quality personnel.
Added 52 mins ago
Facilities and Maintenance Coordinator - 18 month Contract
Lifemark Health Group
Toronto, ON
$55,000 to $75,000 CAD / year
Temporary
Lifemark Health Group is a market leader in customized healthcare solutions. With over 20 years of service excellence, LHG is one of the largest, most trusted, and most comprehensive…
Added 52 mins ago
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 53 mins ago
Apprentice, Avionics Technician
Skyservice Business Aviation
Dorval, QC
Full-time
Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft…
Added 53 mins ago
Coordonnateur(trice) d’installation / Installation Coordinator
Allegion
Montreal, QC · Saint Laurent, Canada
Full-time
Creating Peace of Mind by Pioneering Safety and Security
Added 1 hour ago
ACTIVITY SPECIALIST FIELD SPORTS
Camp Tall Timbers
Field, BC
Full-time
Teach and assist in camp activities with passion and enthusiasm. Be an active leader and a good role model.
Added 1 hour ago
Senior Application Security Engineer
Nutrien
Saskatoon, SK
Full-time
…without slowing them down. This role is part of the application security team and works across application development, DevOps, and cyber security to help teams work through…
Added 1 hour ago
Senior Application Security Engineer
Nutrien
Calgary, AB
Full-time
…without slowing them down. This role is part of the application security team and works across application development, DevOps, and cyber security to help teams work through…
Added 1 hour ago
Ramp Services Agent ($19.13/h) YOW
Swissport
Ottawa, ON
Part-time
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger…
Added 2 hours ago
Resident Manager (Live-In)
Centurion Associates Inc
Victoria, BC
Full-time
Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced…
Added 2 hours ago
Security & Life Safety Manager
CBRE
Toronto, ON
Full-time
As a key member of the property leadership team, the Security & Life Safety Manager provides leadership in daily security operations, crisis management, business continuity planning, tenant…
Added 2 hours ago
Warehouse Team Leader
Ryder System, Inc.
Caledon, ON
Full-time
Under the responsibility of the Logistics Supervisor, the Warehouse Team Leader assists in ensuring customer requirements are performed effectively and efficiently. The incumbent provides…
Added 2 hours ago
Resident Manager (6 month contract)
Centurion Associates Inc
Kitchener, ON
Contract
Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced…
Added 2 hours ago
VP of Operations
Wolf Steel Ltd
Barrie, ON
Full-time
…manufacturing operations across Canada, Mexico, and China through a team of site and functional leaders, including the GM, Mexico; GM, China; Director, Operations Canada; and Director,…
Added 2 hours ago
Machine Operator
Prysmian
Johnstown, ON
Full-time
Prysmian is the world leader in solutions for energy and digital connections, developing resilient, high-performing, sustainable, and innovative cable systems for the transmission, power…
Added 2 hours ago
2627-191 - Faculty, Marine Emergency Duties - Strait Area Campus
Nova Scotia Community College - NSCC
Port Hawkesbury, NS
Full-time
As a member of the School of Applied Innovation & Technology faculty team, you will:
Added 2 hours ago
Supervisor, Biomedical Engineering
Mount Sinai Hospital (Toronto), Sinai Health
Toronto, ON · Greater Toronto Area, Canada
$47.94 to $59.96 CAD / hour
Contract
…the organization. This role serves as the primary operational leader for the Biomedical Engineering Technologists, coordinating daily activities, prioritizing service delivery, supporting…
Added 2 hours ago
Press Operator
TalentWorld
Elora, ON
Temporary
…looking for candidates who are willing to learn, work well in a team and independently, and are always up for a…

IntouchCX

IT Generalist

Calgary, AB, Canada

Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

About IntouchCX

IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.

About The Job

The primary responsibilities for the IT Generalist position are the maintenance and repair of computer hardware and software in a break/fix environment.

As IT Generalist, You Will…

Install and test workstations (break/fix), fix performance issues, diagnose/replace hardware and software related problems
Ensure workstations are functional (computer hardware peripherals/components)
Troubleshoot/report specific line of business program issues (Logical Agent/LivePerson/third-party applications)
Verify application results, conduct system audits
Be accountable for tracking and organization of physical hardware and other IT assets
Develop and manage organizational and IT standards
Maintain cleanliness and organization of the IT department and stations
Engage with internal and external clients providing updates and solutions, as well as ensuring compliance relating to all IT components
Provide generalized IT support as required
Interpret service delivery key metrics to problem solve
Complete projects by coordinating resources and timetables with others
Verify application results by conducting system audits of technologies implemented
Preserve assets by adhering to disaster recovery and backup procedures and information security and control structures
Maintain quality service by establishing and enforcing organization standards
Provide support for the entire IT department and company as needed

As IT Generalist, You Have…

A high school diploma or equivalent required
Post-secondary or completion of post-secondary schooling preferred
Previous experience with ChromeOS devices is preferred
Adaptability to learn a variety of software programs
The ability to multitask and self-manage your work day is crucial
Ability to work in a fast paced and time sensitive environment
Excellent time and project management skills
Strong customer relations & presentation skills
Excellent communication and presentation skills, with a strong attention to detail
Strong analytical and customer service skills, and ability to work independently and as part of a team
A highly resourceful, proactive, and reliable attitude
Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds

IntouchCX provides Equal Employment Opportunities in accordance with all provincial and federal laws. IntouchCX is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.

IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.

IntouchCX will never ask for payment, money, financial or banking information during the recruitment process. We only communicate through official channels.

Should you receive a suspicious job offer, or posting, from anyone claiming to be an IntouchCX employee, please report it immediately to hr@intouchcx.com for review and validation.

Benefits of Working as a IT Generalist…

Industry-leading medical, vision, and dental benefit plans + paid time off benefits
Amazing career growth opportunities

Apply About employer

More about this job

Responsibilities

Install, maintain, and repair workstations and related hardware and software, troubleshoot application issues, and conduct system audits. Track IT assets, uphold IT and security standards, support internal and external clients, and contribute to department projects and service delivery.

Requirements

A high school diploma or equivalent is required; post-secondary education and experience with ChromeOS devices are preferred. Candidates should be adaptable, organized, customer-focused, and able to manage competing priorities, communicate effectively, and work independently or as part of a team.

Skills

Computer Hardware Troubleshooting
Software Troubleshooting
Workstation Installation
Hardware Repair
ChromeOS
IT Asset Management
System Auditing
Disaster Recovery
Backup Procedures
Information Security
Customer Service
Communication
Analytical Skills
Time Management
Project Management
Multitasking

Benefits

Medical Benefits
Vision Benefits
Dental Benefits
Paid Time Off
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Break/Fix
Computer Hardware
Software
Workstations
ChromeOS
Logical Agent
LivePerson
Third-Party Applications
Hardware Peripherals
IT Asset Management
System Audits
IT Standards
Service Delivery Metrics
Disaster Recovery
Backup Procedures
Information Security
Customer Support
Project Management
Time Management
Troubleshooting

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