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Added 6 hours ago
Director, Performance Marketing
Brex
Vancouver, BC
…banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend…
Added 8 hours ago
A
Senior Python Developer
Ampliwork
Brossard, QC
- Full-time
We are looking for a Senior Python Developer with strong core software engineering fundamentals and hands-on experience building production-grade, cloud-native systems.
Added 8 hours ago
A
Senior Python Developer
Ampliwork
Montreal, QC
- Full-time
We are looking for a Senior Python Developer with strong core software engineering fundamentals and hands-on experience building production-grade, cloud-native systems.
Added 8 hours ago
AI
Junior Structural Engineer
Acuren Inspection, Inc.
Dartmouth, NS
- Full-time
…plant sites, and civil infrastructure. Under the mentorship of senior structural engineers, you will grow toward independent project leadership and, in time, the professional certification…
Added 9 hours ago
A
Senior Java Developer (Java / Spring Boot / React) – Backend & AI Features
Agilno
Toronto, ON
- Full-time
We are looking for a Senior Java Developer to join our team in the Greater Toronto Area (GTA) on a hybrid basis. This role focuses heavily on backend architecture and feature development…
Added 9 hours ago
R
VP, Business Development - Canada
ReVisionz
Calgary, AB
- Full-time
The VP, Business Development operates as a senior individual contributor who spends much of their time in the field, meeting prospects and clients face to face. The role has no direct…
Added 9 hours ago
R
Director, Business Development - Canada
ReVisionz
Remote, Canada
- Full-time
- Remote
Solution Shaping: Shape tailored offerings such as assessments, roadmaps, software implementations and managed services in collaboration with ReVisionz practice leads.
Added 9 hours ago
R
VP, Business Development - Canada
ReVisionz
Remote, Canada
- Full-time
- Remote
The VP, Business Development operates as a senior individual contributor who spends much of their time in the field, meeting prospects and clients face to face. The role has no direct…
Added 9 hours ago
R
Director, Business Development - Canada
ReVisionz
Calgary, AB
- Full-time
Solution Shaping: Shape tailored offerings such as assessments, roadmaps, software implementations and managed services in collaboration with ReVisionz practice leads
Added 9 hours ago
AM
RTL Design Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
Domain-specific expertise in security, processor subsystems, accelerators, or related areas, along with demonstrated technical leadership capabilities for senior-level candidates.
Added 9 hours ago
K
Project Manager, Audit Quality
KPMG
Oakville, ON · Toronto, ON · Vaughan, ON · ON
- Full-time
Develop and deliver clear communications and updates to senior leadership and steering committees on project progress, key findings, and recommendations
Added 9 hours ago
K
Manager - Copilot and AI Productivity
KPMG
Montreal, QC
- Full-time
Act as a coach and mentor to Consultants, Senior Consultants, and Directors.
Added 9 hours ago
R
Manager, Business Development - Canada
ReVisionz
Remote, Canada
- Full-time
- Remote
Solution Shaping: Shape tailored offerings such as assessments, roadmaps, software implementations and managed services in collaboration with ReVisionz practice leads.
Added 10 hours ago
PC
Cloud Infrastructure Engineer, Senior Associate
PwC Canada
Ottawa, ON
- Full-time
Added 10 hours ago
PC
Cloud Infrastructure Engineer, Senior Associate
PwC Canada
Toronto, ON
- Full-time
Added 10 hours ago
R
Manager, Business Development - Canada
ReVisionz
Calgary, AB
- Full-time
Solution Shaping: Shape tailored offerings such as assessments, roadmaps, software implementations and managed services in collaboration with ReVisionz practice leads
Added 11 hours ago
TL
CTO (Chief Technology Officer)
Total Life, Inc.
Remote, Canada
- Full-time
- Remote
…integrations (including CMS HETS 270/271), interoperability, senior-living integrations such as PointClickCare, and revenue cycle data…
Added 12 hours ago
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Principal Software Engineer
EngRadar
Kitamaat 2, BC
- Full-time
As a Principal Software Engineer on Conga’s B2B Platform Engineering, Core Services team, you’ll own the security, identity, and access management capabilities that every Conga B2B product…
Added 12 hours ago
TH
Technology Partnership Navigator
The Hospital for Sick Children
Toronto, ON
- Full-time
This is a hybrid role with weekly onsite expectations. Reports to the Senior Manager, Research IT Infrastructure with direction from Program Manager, Research Information Risk.
Added 16 hours ago
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Software Engineer, Fullstack
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Toronto, ON
- Full-time
We’re a small and mighty team with senior engineers from Rippling, Stripe, DoorDash, Faire among others
Added 16 hours ago
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Senior Quality Assurance Engineer
AI Interviews
Toronto, ON · Greater Toronto Area, Canada
- Contract
We are looking for a Senior QA Engineer with strong experience in automation testing of mobile and web applications. The ideal candidate should have hands-on experience with Appium, mobile…
Added 17 hours ago
SM
RQ00824 – Security Architect – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Security Architect with extensive experience in Cyber Security Incident Response (CSIRT/SOC), incident coordination, security program maturity, and hands-on Zero…
Added 18 hours ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 18 hours ago
SM
RQ11657 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer / Technical Lead with extensive experience in enterprise application development, Microsoft Dynamics 365, Power Platform, Azure, Dataverse, Java,…
Added 18 hours ago
SM
RQ11658 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer with strong technical leadership and hands-on experience in enterprise application development, Microsoft Dynamics 365, Power Platform, Azure,…

IntouchCX

Vice President of Product

Winnipeg, MB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

About IntouchCX

IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.

About The Job

We are changing the way people think about customer service by leveraging advanced AI and automation, and we need your help!

The Vice President of Product is a senior leader who will craft, lead, and execute a multi-product, multi-year strategy that simplifies and aligns with the global growth and scale we are currently experiencing.

A successful Vice President of Product needs to be experienced in all areas of Product Management Lifecycle, plus also be collaborative and visionary – a trusted leader who can also build and mentor a team of Product Managers.

As Vice President of Product, You Will…

Plan and lead the strategy and design of new software products and/or enhancements.
Build and manage the ongoing evolution of a multi-product road map that aligns with IntouchCX's business objectives.
Build and mentor a team of top-tier talent, including but not limited to:
Product Management
Business Analysis
UI/UX
Oversee the analysis and design of in-house developed tools as well as various integrations with 3rd party products.
Partner with various stakeholders to ensure all projects are delivered on time and with a high level of quality.
Ensure the appropriate evolution of IntouchCX software tools.
Ensure technology solutions align with business requirements and direction.
Perform continuous reviews of technologies, industry standards, and industry-related developments, as well as user feedback to make recommendations relative to the need for further research and associated changes.
Promote and advance IntouchCX culture.
Define and monitor key team and system metrics.
Ensure all projects and resources align with the budget.

As Vice President of Product, You Need…

Minimum of 10 years of experience in Product Management and/or Business Analysis.
Minimum of 7 years’ experience in team leadership.
Significant experience managing medium to large software projects.
Ideally Computer Science, Engineering, or a similar degree.
Experience in Product Management Lifecycle tools and methodologies.
Experience working with Agile software development methodologies preferred.
Experience with data integration and reporting an asset.
Must be knowledgeable about industry trends, best practices, and change management.
Excellent speaking and writing abilities.
Ability to prioritize and plan work activities as needed.
Ability to meet aggressive deadlines and handle multiple and complex projects.
Ability to coach and mentor employees, providing career and professional guidance.
Ability to interface with internal and external stakeholders.

IntouchCX provides Equal Employment Opportunities in accordance with all provincial and federal laws. IntouchCX is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.

IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.

IntouchCX will never ask for payment, money, financial or banking information during the recruitment process. We only communicate through official channels.

Should you receive a suspicious job offer, or posting, from anyone claiming to be an IntouchCX employee, please report it immediately to hr@intouchcx.com for review and validation.

Benefits of Working as a Vice President of Product…

Industry-leading medical, vision, and dental benefit plans + paid time off benefits
Amazing career growth opportunities

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More about this job

Responsibilities

Lead the strategy, design, and ongoing roadmap for multiple software products, ensuring alignment with business objectives and global growth. Build and mentor product, business analysis, and UI/UX teams; oversee integrations and delivery; monitor product and team metrics, budgets, technology trends, and user feedback.

Requirements

Requires at least 10 years of experience in product management and/or business analysis, at least 7 years of team leadership, and significant experience managing medium-to-large software projects. A degree in computer science, engineering, or a similar field is ideal; experience with product lifecycle tools and methodologies is required, while Agile experience is preferred.

Skills

Product Management
Product Strategy
Product Roadmap Management
Team Leadership
Team Building
Business Analysis
UI/UX
Software Project Management
Agile Methodologies
Data Integration
Reporting
Stakeholder Management
Change Management
Budget Management
Coaching and Mentoring
Communication

Benefits

Medical Benefits
Vision Benefits
Dental Benefits
Paid Time Off
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Product Management
Business Analysis
Product Management Lifecycle
Product Strategy
Product Roadmap
Software Products
Software Project Management
Agile Software Development
Data Integration
Reporting
UI/UX
Third-Party Integrations
Artificial Intelligence
Automation
Back Office Processing
Trust and Safety
Change Management
Stakeholder Management
Budget Management
Team Leadership
Mentoring
Technology Trends
Industry Standards
User Feedback
Performance Metrics

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