Clinic Manager

About us

Intrepid Health is a Physician-led organization with over 20 locations across Ontario and growing. We are dedicated to providing accessible & high quality medical services and are expanding across Ontario. We are social and customer-centric, and our goal is to provide high quality care to the community.

About the Job

We are looking for a qualified Office Manager to run our medical facility at Toronto.

The incumbent will be responsible for day-to-day operation and maintaining medical and staff records.

As a Medical office manager, they should demonstrate excellent organizational skills and the ability to perform well in stressful situations. Our position also requires knowledge of healthcare systems operations.

Ultimately, the suitable candidate should be able to ensure steady workflows and uninterrupted service in our medical facility. This opportunity provides an excellent career growth trajectory.

Key Responsibilities

• Scheduling appointments for physicians and practitioners
• Must have experience in working in a multi-physician environment
• Monitoring and processing accounts receivable
• General office administration, including but not limited to: Scheduling, payroll, up-keep, file maintenance, ordering medical and office supplies
• Maintain an organized and efficient workspace
• Implementing promotional programs
• Responsible for creating supply orders
• Maintain medical and staff records
• Liaise with doctors and nurses to identify potential office dysfunctions
• Provide informative material for patients
• Ensure compliance with current healthcare regulations, medical laws and high ethical standards
• MOA/Lab certified
• At least 3 years of proven work experience in a Family/Walk-In clinic is a prerequisite
• Experience with OSCAR/AVAROS EMR will be preferred
• Computer skills including demonstrated proficiency in MS Office/ Google will be an added advantage
• Previous experience in customer satisfaction will be an added advantage
• Must be effective at multitasking and problem solving and be able to foster a positive environment for the team
• Strong verbal and written communication skills
• Professionalism
• Ability to handle medical records
• Knowledge of medical issues and terminology
• Excellent organizational and time-management skills
• Ability to multi-task and perform well in stressful situations
• Communication skills and a customer service orientation

Work Schedule:

Typical schedule during the week will be Mon – Fri 9am to 5pm or as required by the business.

Job Type: Full-time

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin or any other attribute protected by law.

Benefits:

• Dental care
• Extended health care
• Paid time off
• Vision care