Jobs in Canada

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Added 7 mins ago
IB
Associate Director, Executive MBA, Recruitment and Admissions
Ivey Business School at Western University
London, ON
- Full-time
The recruitment and admissions department at Ivey has several key purposes. Firstly, our main goal is to attract top-notch students who will contribute to the academic community and uphold…
Added 7 mins ago
D
Client Service Associate
Dialectica
Montreal, QC
- Full-time
The Client Service team is the revenue epicenter of our business. A career in the Client Service team at Dialectica is more than just a job; it’s an opportunity to build an accelerated…
Added 1 hour ago
I
Customer Service Specialist
Iovate
Oakville, ON
- Full-time
Location: Oakville ON- Hybrid (3 days in office)
Added 2 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Trenton, ON
- $15 CAD / hour
- Full-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 4 hours ago
NB
Associate
National Bank of Canada
Quebec, QC
- Full-time
Analyze client accounts to prepare for activities that support wealth advisors in their business development
Added 7 hours ago
W
(CAN) Customer Service Manager
Walmart
Slave Lake, AB
- Full-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 8 hours ago
W
(CAN) Customer Service Manager
Walmart
Trenton, ON
- Part-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 8 hours ago
W
(CAN) Gérant du service à la clientèle
Walmart
Rouyn-Noranda, QC
- Full-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 8 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Slave Lake, AB
- $15 CAD / hour
- Full-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 8 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Cobourg, ON
- $15 CAD / hour
- Full-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 9 hours ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Rouyn-Noranda, QC
- Full-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 9 hours ago
WC
Customer Service Manager
Walmart Canada
Grand Falls-Windsor, NL
- $15 CAD / hour
- Full-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 9 hours ago
W
(CAN) Customer Service Manager
Walmart
Cobourg, ON
- Part-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 9 hours ago
MI
CN - Director, Strategic Business Development
MSC Industrial Supply Co.
Mississauga, ON
- Full-time
This position is responsible for leading the Canadian Sales, Solutions, and Strategic Business Development teams under the Managing Director. The Director drives sales growth, expands…
Added 13 hours ago
T
Personal Banking Associate (Full time)- Blainville, Seigneurie
TD
Blainville, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 14 hours ago
C
Data Center Technician - Calary, AB
CoreWeave
Calgary, AB
- Full-time
Our Data Center Operations team is at the physical core of our business, responsible for building, maintaining, and operating the infrastructure that powers the cloud. We are seeking Data…
Added 14 hours ago
Data Center Technician - Calary, AB
CoreWeave
Calgary, AB
Our Data Center Operations team is at the physical core of our business, responsible for building, maintaining, and operating the infrastructure that powers the cloud. We are seeking Data…
Added 14 hours ago
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Personal Banking Associate Trainee
TD
Victoria, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 16 hours ago
MH
Experienced Associate, Client Accounting Services
McGovern Hurley LLP
Toronto, ON
- Full-time
As McGovern Hurley’s next Experienced Associate on our growing Client Accounting Services team, you’ll work with a diverse portfolio of clients across industries including media and…
Added 16 hours ago
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Canadian Commercial Banking Associate
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 16 hours ago
W
Senior Specialist, Operations
Walmart
Mississauga, ON
- Full-time
This role involves building strong business and operations relationships with Marketplace sellers. The role manages seller performance against key KPIs and works with sellers to identify…
Added 17 hours ago
RD
Associate
RBC Dominion Securities
Ottawa, ON
- Full-time
…to the firm. As an invaluable Team member, you will play a key role in both general practice administration and maintaining client accounts, ensuring account administration and…
Added 18 hours ago
RB
Associate
Royal Bank of Canada
Ottawa, ON
- Full-time
…to the firm. As an invaluable Team member, you will play a key role in both general practice administration and maintaining client accounts, ensuring account administration and…
Added 19 hours ago
W
(CAN) Gérant du service à la clientèle
Walmart
Quebec, QC
- Part-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 20 hours ago
206669 - Support Engineer
Orion Innovation
Montreal, QC
Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital…

Iovate

Customer Service Specialist

Oakville, ON, Canada

Compensation: $50K-$60K CDN · Full-time

Apply on LinkedIn About employer

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Job details

Pay: Compensation: $50K-$60K CDN
Job type: Full-time
Apply by: Dec 11, 2026
Work location: Location: Oakville ON- Hybrid (3 days in office)
Experience: Have a minimum of 5 years of proven customer support experience preferably within a consumer-packaged goods (CPG) environment
Posting language: English
Posted: Nov 11, 2026

Original job description

Iovate is a dynamic, leading-edge nutrition company that delivers some of the highest quality, most innovative and effective active nutrition, and weight management products in the world. Each of our Brands are committed to biology, science, and their own culture to assist customers in reaching their goals.

Are you passionate about making a difference in the workplace? Do you thrive in a fast-paced, innovative environment? Iovate Health Sciences International Inc. is looking for a dynamic and dedicated Customer Supply Chain Associate to join our team!

Customer Supply Chain Associate

Location: Oakville ON- Hybrid (3 days in office)

Employment type: FT

Existing vacancy: Yes

Reporting to: Customer Supply Chain Manager

Compensation: $50K-$60K CDN

This position will enhance the return on the total business through delivering exceptional customer service support. The Customer Supply Chain Associate will be engaged in establishing and improving the satisfaction of internal and external customers and will work closely with Customers, Sales, Demand Planning, Logistics and QA to achieve this objective. The focus for the Customer Supply Chain Associate will be to provide complete customer service for all assigned accounts and act as an advocate for both the customer, as well as for Iovate Health Sciences, ensuring orders are handled in an efficient and profitable manner.

Key Responsibilities:

Enter orders accurately into Microsoft D365 and manage the allocation and releasing of orders to the distribution center / co-manufacturer and, if required, coordinating pallet counts with the distribution facility
Manage OTIF (On-Time In Full) rate by actively monitoring inventory and fulfillment rates and changing or updating orders based on customer / distribution center requests
Coordinate with 3PL Logistics provider to ensure on time delivery of orders
Utilize customer account portals, to arrange Ship Dates and book Advance Shipping Notices (ASN’s)
Provide input into the continuous improvement of business processes and procedures within the scope of the work team, and participate in the planning, testing and implementation of projects and new/ revised products/ services or processes.
Monitor service performance, production processes and quality, providing reports to the manager for the purpose of optimizing operational effectiveness.
Act as a liaison to assist sales staff with delivery dates, quantities, prices, questions and/or issues with customers
Assist in the investigation of compliance disputes
Provide reports as required
Returns (RMA) audit and entry
Other role related duties as assigned

Qualifications:

Have a minimum of 5 years of proven customer support experience preferably within a consumer-packaged goods (CPG) environment
Proven experience in a Customer Service Representative
Have outstanding communication and problem-solving skills with the ability to multi-task, prioritize, and manage time effectively
Be proactive and able to continuously manage change in an extremely fast paced, energetic work environment
Work well independently as well as in a team environment
Be able to identify areas of improvement and efficiency and make recommendations
Be familiar with CRM systems and practices; experience with EDI and MS D365 would be an asset.
Proficient in the use of MS Office Suite
Post-Secondary Education in related field

What We Offer:

World class gym, and external basketball court
Competitive compensation package
100% Group Health & Dental Coverage
Employee Assistance Program
Company RRSP Matching
Paid vacation & 5 personal days
Employee Engagement Events
Product & Swag from our industry leading brands
Professional career development
Opportunities for Global career exposure without the need to relocate!

Company Culture

Our Mission at Iovate is to inspire active lives through nutrition and wellness for a healthier tommorow. We pride ourselves on being collaborative, innovative, and employee-focused. We foster a fast-paced environment where every team member is valued. As an equal opportunity employer, we are committed to creating an accessible and inclusive workplace for all.

Iovate Health Sciences International Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of Iovate Health Sciences International, this role supports Good Manufacturing Practices (GMP) compliance to maintain the highest standards of quality, safety, and regulatory compliance.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage customer orders, allocations, fulfillment, delivery scheduling, and returns while monitoring inventory and OTIF performance. Coordinate with customers, sales, logistics, distribution, and other internal teams to resolve issues, support compliance, report on service performance, and improve processes.

Requirements

Requires at least five years of customer support experience, preferably in a consumer-packaged goods environment, along with strong communication, problem-solving, multitasking, and time-management skills. Candidates should be proficient with Microsoft Office and familiar with CRM systems; EDI and Microsoft D365 experience are assets, and post-secondary education in a related field is requested.

Skills

Customer Service
Order Management
Microsoft D365
Inventory Monitoring
Order Fulfillment
OTIF Management
3PL Coordination
Logistics Coordination
Customer Account Portals
Advance Shipping Notices
Process Improvement
Performance Reporting
Problem-Solving
Communication
Time Management
Microsoft Office

Benefits

Gym
Basketball Court
Group Health Coverage
Dental Coverage
Employee Assistance Program
Company RRSP Matching
Paid Vacation
Personal Days
Employee Engagement Events
Company Products and Swag
Professional Career Development
Global Career Exposure

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Supply Chain
Consumer-Packaged Goods
Microsoft D365
CRM
EDI
Microsoft Office
Order Entry
Order Allocation
Order Fulfillment
OTIF
Inventory Management
3PL Logistics
Distribution Center
Co-Manufacturer
Customer Account Portals
Advance Shipping Notices
Returns Management
RMA
Compliance
Good Manufacturing Practices
Quality Assurance
Demand Planning
Process Improvement
Service Performance Reporting
Post-Secondary Education

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Work requirements

Jobs in Canada