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Added 37 mins ago
JI
Application Support Specialist, Halifax
J.D. Irving, Limited
Dartmouth, NS
- Full-time
Navigating complex SQL queries to perform root cause analysis and extracting data for development and testing purposes
Added 1 hour ago
OF
Membership Sales Associate
Orangetheory Fitness Canada
Port Moody, BC
- $18.25 to $19 USD / hour
- Full-time
…environment free of discrimination and harassment. All employment and business decisions at Orangetheory Fitness are based on business needs, job requirements, and individual…
Added 1 hour ago
SR
Marketing & Business Development Associate
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- Full-time
The Marketing & Business Development Associate plays a key role in maintaining and expanding our presence in the Fraser Valley. This role involves building relationships with industry…
Added 1 hour ago
PH
Associate Legal Counsel, PHSA Legal Services
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Vancouver, BC
- Full-time
Respond to a variety of legal issues that affect the healthcare industry and the clinical and business operations of PHSA.
Added 2 hours ago
MC
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Inside Sales Associate (Business Development)
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- Full-time
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- Full-time
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- Full-time
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Distribution Services Operations Supervisor - 6 Month Contract
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- $76,620 to $107,268 CAD / year
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Enjoy Associate discounts at our stores, available to you and eligible family members.
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Interact with external third-party support vendors for on-site troubleshooting and next day business support as required.
Added 6 hours ago
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Senior Associate - Investment Consulting
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Toronto, ON
- Full-time
As a senior associate, you will help empower results for our clients by delivering innovative and effective solutions within Aon, in our Calgary, Alberta office.
Added 6 hours ago
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Client Experience Associate
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Collingwood, ON
- Full-time
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Seasonal Associate
sephora.com
Toronto, ON
- $19.2 to $22.6 CAD / hour
- Full-time
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Personal Banking Associate Trainee
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- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 7 hours ago
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Seasonal Associate
Sephora
ON · Mississauga, ON
- $19.2 to $22.6 CAD / hour
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Temporary Support Associate
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The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 7 hours ago
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Temporary Sales Associate
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Vancouver, BC
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
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Temporary Sales Support Associate
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The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 7 hours ago
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Seasonal Associate
sephora.com
Ajax, ON
- $19.2 to $22.6 CAD / hour
- Full-time
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Added 7 hours ago
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PIA Client Service Associate
TD
Kamloops, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 7 hours ago
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Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 7 hours ago
TT
Distribution Services Operations Supervisor - 6 Month Contract
The TJX Companies, Inc.
Delta, BC · CAN TJX Canada Distribution Centre Churchill Street
- $76,620 to $107,268 CAD / year
- Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 8 hours ago
EI
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…customer programs, NPIs, and strategic initiatives within a business vertical. This role drives portfolio priorities, governance, risk and revenue visibility, pricing strategy, customer…

Iovate

Customer Supply Chain Associate

Oakville, ON, Canada

$50,000 to $60,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Nov 4, 2026
Experience: Have a minimum of 5 years of proven customer support experience preferably within a consumer-packaged goods (CPG) environment
Posting language: English
Posted: Oct 5, 2026

Original job description

Iovate is a dynamic, leading-edge nutrition company that delivers some of the highest quality, most innovative and effective active nutrition, and weight management products in the world. Each of our Brands are committed to biology, science, and their own culture to assist customers in reaching their goals.

Are you passionate about making a difference in the workplace? Do you thrive in a fast-paced, innovative environment? Iovate Health Sciences International Inc. is looking for a dynamic and dedicated Customer Supply Chain Associate to join our team!

Customer Supply Chain Associate

Location: Oakville ON- Hybrid (3 days in office)

Employment type: FT

Existing vacancy: Yes

Reporting to: Customer Supply Chain Manager

Compensation: $50K-$60K CDN

This position will enhance the return on the total business through delivering exceptional customer service support. The Customer Supply Chain Associate will be engaged in establishing and improving the satisfaction of internal and external customers and will work closely with Customers, Sales, Demand Planning, Logistics and QA to achieve this objective. The focus for the Customer Supply Chain Associate will be to provide complete customer service for all assigned accounts and act as an advocate for both the customer, as well as for Iovate Health Sciences, ensuring orders are handled in an efficient and profitable manner.

Key Responsibilities:

Enter orders accurately into Microsoft D365 and manage the allocation and releasing of orders to the distribution center / co-manufacturer and, if required, coordinating pallet counts with the distribution facility
Manage OTIF (On-Time In Full) rate by actively monitoring inventory and fulfillment rates and changing or updating orders based on customer / distribution center requests
Coordinate with 3PL Logistics provider to ensure on time delivery of orders
Utilize customer account portals, to arrange Ship Dates and book Advance Shipping Notices (ASN’s)
Provide input into the continuous improvement of business processes and procedures within the scope of the work team, and participate in the planning, testing and implementation of projects and new/ revised products/ services or processes.
Monitor service performance, production processes and quality, providing reports to the manager for the purpose of optimizing operational effectiveness.
Act as a liaison to assist sales staff with delivery dates, quantities, prices, questions and/or issues with customers
Assist in the investigation of compliance disputes
Provide reports as required
Returns (RMA) audit and entry
Other role related duties as assigned

Qualifications:

Have a minimum of 5 years of proven customer support experience preferably within a consumer-packaged goods (CPG) environment
Proven experience in a Customer Service Representative
Have outstanding communication and problem-solving skills with the ability to multi-task, prioritize, and manage time effectively
Be proactive and able to continuously manage change in an extremely fast paced, energetic work environment
Work well independently as well as in a team environment
Be able to identify areas of improvement and efficiency and make recommendations
Be familiar with CRM systems and practices; experience with EDI and MS D365 would be an asset.
Proficient in the use of MS Office Suite
Post-Secondary Education in related field

What We Offer:

World class gym, and external basketball court
Competitive compensation package
100% Group Health & Dental Coverage
Employee Assistance Program
Company RRSP Matching
Paid vacation & 5 personal days
Employee Engagement Events
Product & Swag from our industry leading brands
Professional career development
Opportunities for Global career exposure without the need to relocate!

Company Culture

Our Mission at Iovate is to inspire active lives through nutrition and wellness for a healthier tommorow. We pride ourselves on being collaborative, innovative, and employee-focused. We foster a fast-paced environment where every team member is valued. As an equal opportunity employer, we are committed to creating an accessible and inclusive workplace for all.

Iovate Health Sciences International Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of Iovate Health Sciences International, this role supports Good Manufacturing Practices (GMP) compliance to maintain the highest standards of quality, safety, and regulatory compliance.

Apply About employer

More about this job

Responsibilities

Manage customer orders, allocations, releases, delivery scheduling, and returns while monitoring inventory and fulfillment to support on-time, in-full performance. Coordinate with customers, sales, demand planning, logistics providers, distribution centers, and quality teams; support reporting, compliance investigations, and process improvements.

Requirements

Requires at least five years of customer support experience, preferably in a consumer-packaged goods environment, along with strong communication, problem-solving, multitasking, and time-management abilities. Candidates should be comfortable working independently and collaboratively, proficient with Microsoft Office, and familiar with CRM systems; EDI and Microsoft D365 experience are assets, and post-secondary education in a related field is requested.

Skills

Customer Service
Order Entry
Order Management
Inventory Monitoring
Order Fulfillment
On-Time In-Full Management
Logistics Coordination
Customer Account Portals
Advance Shipping Notices
Process Improvement
Reporting
Problem-Solving
Communication
Time Management
Microsoft D365
EDI

Benefits

Gym Access
External Basketball Court
Competitive Compensation
Group Health Coverage
Dental Coverage
Employee Assistance Program
Company RRSP Matching
Paid Vacation
Five Personal Days
Employee Engagement Events
Company Products And Swag
Professional Career Development
Global Career Exposure

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Support
Consumer-Packaged Goods
Supply Chain
Microsoft D365
CRM Systems
EDI
Microsoft Office
Order Entry
Order Allocation
Order Fulfillment
Inventory Monitoring
On-Time In-Full
3PL Logistics
Distribution Center
Co-Manufacturer
Customer Account Portals
Advance Shipping Notices
Returns Management
RMA Auditing
Compliance Disputes
Process Improvement
Operational Effectiveness
Demand Planning
Quality Assurance
Good Manufacturing Practices
Reporting
Problem-Solving
Multitasking

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