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Added 3 mins ago
VC
Project Superintendent - Ventana Special Projects
Ventana Construction Corporation
Coquitlam, BC
- Full-time
Providing overall leadership and direction for the site in cooperation with the Project Manager.
Added 3 mins ago
E
MANAGER, ENTREPRENEUR EXPERIENCE
Endeavor
Calgary, AB
- Full-time
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Added 3 mins ago
LN
Assistant Technical Director - HISTORY, Ottawa
Live Nation Entertainment
Ottawa, ON
- Part-time
…live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create…
Added 6 mins ago
QA
Marketing project manager
Quest Audio Visual Inc
Scarborough, ON
- From $37.5 CAD / hour
- Full-time
- On-site
Develop all kinds of events for publicity, fundraising and information purposes
Added 8 mins ago
PP
Catering service manager
Pasta Polo and Brick Oven Pizza
Coquitlam, BC
- From $38.5 CAD / hour
- Full-time
- On-site
Added 10 mins ago
HK
Restaurant manager
Hestia Kitchen & Bar
Richmond, BC
- From $39 CAD / hour
- Full-time
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Added 12 mins ago
SA
Dining room manager
Smoke and Sow Inc.
Whitehorse, YT
- From $37.99 CAD / hour
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Added 17 mins ago
CC
Bilingual Signature Programs, Relay For Life Youth Specialist
Canadian Cancer Society
NB · New Brunswick, Canada
- Full-time
Reporting to the Manager of Relay For Life Youth (RFLY), Signature Programs, the Relay For Life Youth Specialist will work as part of the national RFLY team to actively solicit new business…
Added 17 mins ago
EC
Event Audio Visual Technician- Part Time- Fairmont Jasper Park Lodge
Encore Canada
Jasper, AB
- Part-time
…customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event…
Added 17 mins ago
EC
Event Technical Lead- BMO Center, Calgary
Encore Canada
Calgary, AB
- Full-time
…customer satisfaction. This position reports to an Operations Manager, Operations Director, or Director of Event…
Added 17 mins ago
CC
Bilingual Signature Programs, Relay For Life Youth Specialist
Canadian Cancer Society
Halifax, NS
- Full-time
Reporting to the Manager of Relay For Life Youth (RFLY), Signature Programs, the Relay For Life Youth Specialist will work as part of the national RFLY team to actively solicit new business…
Added 17 mins ago
FP
Store Manager
Freshslice Pizza
Vancouver, BC · Greater Vancouver, BC
- $45,000 to $60,000 CAD / year
- Full-time
…government public organization, private companies and local events & push location average sales…
Added 17 mins ago
FP
Store Manager
Freshslice Pizza
Hamilton, ON
- $45,000 to $60,000 CAD / year
- Full-time
…government public organization, private companies and local events & push location average sales…
Added 17 mins ago
PH
Coordinator, Integrated Protection Services Operations
Provincial Health Services Authority
Vancouver, BC
- Full-time
…relevant programs, education, training and responses to security events. Serves as a key resource to the Organizations’ staff and leadership on all protection related matters. Occasionally…
Added 18 mins ago
WH
Security Officer
Westmont Hospitality Group
Vancouver, BC
- Up to $22.79 CAD / hour
Additional duties as assigned by Supervisor or Manager
Added 18 mins ago
HI
Senior Commercial Lines Account Manager, Mid-Market
HUB International
Oakville, ON
- Full-time
We’re seeking a dynamic and results-driven Account Manager to join our Mid-Market Commercial Insurance team in Oakville. The Account Manager is a key client service partner to producers on…
Added 18 mins ago
Territory Manager - Ottawa, ON
Nestle Operational Services Worldwide SA
Mississauga, ON
As a Territory Manager, Veterinary Channel, you will be responsible for building strong relationships with veterinarians and clinic staff across the assigned territory to drive sales and…
Added 23 mins ago
SS
Restaurant manager
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Terrace, BC
- From $39 CAD / hour
- Full-time
- On-site
Added 28 mins ago
WC
District manager of franchise
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- From $57.04 CAD / hour
- Full-time
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Added 33 mins ago
A
Spa Receptionist
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- Full-time
Reporting to the Spa Operations Manager, responsibilities and essential job functions include but are not limited to the following:
Added 38 mins ago
SN
Restaurant manager
Syl's Neighbourhood Kitchen
North Bay, ON
- From $38 CAD / hour
- Full-time
- On-site
Added 46 mins ago
LH
2600002710 - Administrative Assistant
Lakeridge Health
Oshawa, ON
- Full-time
Reporting to the Manager of Research, the Administrative Assistant II provides administrative and operational support to the Research Program and Director. This role requires exceptional…
Added 46 mins ago
SW
Financial Consultant - Ottawa
Scotia Wealth Management
Ottawa, ON
- Full-time
…internal policies and procedures. Reporting to the Regional Manager, as a Financial Consultant, you will assist MD clients and their families in achieving their personal financial goals.…
Added 46 mins ago
B
Workplace Ambassador II
BGIS
Laval, QC
- Full-time
Ensure workplace health and safety guidelines are followed and report any violations or near-misses to Manager/Client/BGIS partners.
Added 48 mins ago
Wastewater Laboratory Technician
The District of Sechelt
Sechelt, BC
…scene that attracts visitors and residents to our festivals and events year-round. Just a scenic 40-minute ferry ride away from the Lower Mainland, Sechelt offers the perfect blend of…

Iovate

Customer Supply Chain Associate

Oakville, ON, Canada

$50,000 to $60,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Nov 4, 2026
Experience: Have a minimum of 5 years of proven customer support experience preferably within a consumer-packaged goods (CPG) environment
Posting language: English
Posted: Oct 5, 2026

Original job description

Iovate is a dynamic, leading-edge nutrition company that delivers some of the highest quality, most innovative and effective active nutrition, and weight management products in the world. Each of our Brands are committed to biology, science, and their own culture to assist customers in reaching their goals.

Are you passionate about making a difference in the workplace? Do you thrive in a fast-paced, innovative environment? Iovate Health Sciences International Inc. is looking for a dynamic and dedicated Customer Supply Chain Associate to join our team!

Customer Supply Chain Associate

Location: Oakville ON- Hybrid (3 days in office)

Employment type: FT

Existing vacancy: Yes

Reporting to: Customer Supply Chain Manager

Compensation: $50K-$60K CDN

This position will enhance the return on the total business through delivering exceptional customer service support. The Customer Supply Chain Associate will be engaged in establishing and improving the satisfaction of internal and external customers and will work closely with Customers, Sales, Demand Planning, Logistics and QA to achieve this objective. The focus for the Customer Supply Chain Associate will be to provide complete customer service for all assigned accounts and act as an advocate for both the customer, as well as for Iovate Health Sciences, ensuring orders are handled in an efficient and profitable manner.

Key Responsibilities:

Enter orders accurately into Microsoft D365 and manage the allocation and releasing of orders to the distribution center / co-manufacturer and, if required, coordinating pallet counts with the distribution facility
Manage OTIF (On-Time In Full) rate by actively monitoring inventory and fulfillment rates and changing or updating orders based on customer / distribution center requests
Coordinate with 3PL Logistics provider to ensure on time delivery of orders
Utilize customer account portals, to arrange Ship Dates and book Advance Shipping Notices (ASN’s)
Provide input into the continuous improvement of business processes and procedures within the scope of the work team, and participate in the planning, testing and implementation of projects and new/ revised products/ services or processes.
Monitor service performance, production processes and quality, providing reports to the manager for the purpose of optimizing operational effectiveness.
Act as a liaison to assist sales staff with delivery dates, quantities, prices, questions and/or issues with customers
Assist in the investigation of compliance disputes
Provide reports as required
Returns (RMA) audit and entry
Other role related duties as assigned

Qualifications:

Have a minimum of 5 years of proven customer support experience preferably within a consumer-packaged goods (CPG) environment
Proven experience in a Customer Service Representative
Have outstanding communication and problem-solving skills with the ability to multi-task, prioritize, and manage time effectively
Be proactive and able to continuously manage change in an extremely fast paced, energetic work environment
Work well independently as well as in a team environment
Be able to identify areas of improvement and efficiency and make recommendations
Be familiar with CRM systems and practices; experience with EDI and MS D365 would be an asset.
Proficient in the use of MS Office Suite
Post-Secondary Education in related field

What We Offer:

World class gym, and external basketball court
Competitive compensation package
100% Group Health & Dental Coverage
Employee Assistance Program
Company RRSP Matching
Paid vacation & 5 personal days
Employee Engagement Events
Product & Swag from our industry leading brands
Professional career development
Opportunities for Global career exposure without the need to relocate!

Company Culture

Our Mission at Iovate is to inspire active lives through nutrition and wellness for a healthier tommorow. We pride ourselves on being collaborative, innovative, and employee-focused. We foster a fast-paced environment where every team member is valued. As an equal opportunity employer, we are committed to creating an accessible and inclusive workplace for all.

Iovate Health Sciences International Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of Iovate Health Sciences International, this role supports Good Manufacturing Practices (GMP) compliance to maintain the highest standards of quality, safety, and regulatory compliance.

Apply About employer

More about this job

Responsibilities

Manage customer orders, allocations, releases, delivery scheduling, and returns while monitoring inventory and fulfillment to support on-time, in-full performance. Coordinate with customers, sales, demand planning, logistics providers, distribution centers, and quality teams; support reporting, compliance investigations, and process improvements.

Requirements

Requires at least five years of customer support experience, preferably in a consumer-packaged goods environment, along with strong communication, problem-solving, multitasking, and time-management abilities. Candidates should be comfortable working independently and collaboratively, proficient with Microsoft Office, and familiar with CRM systems; EDI and Microsoft D365 experience are assets, and post-secondary education in a related field is requested.

Skills

Customer Service
Order Entry
Order Management
Inventory Monitoring
Order Fulfillment
On-Time In-Full Management
Logistics Coordination
Customer Account Portals
Advance Shipping Notices
Process Improvement
Reporting
Problem-Solving
Communication
Time Management
Microsoft D365
EDI

Benefits

Gym Access
External Basketball Court
Competitive Compensation
Group Health Coverage
Dental Coverage
Employee Assistance Program
Company RRSP Matching
Paid Vacation
Five Personal Days
Employee Engagement Events
Company Products And Swag
Professional Career Development
Global Career Exposure

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Support
Consumer-Packaged Goods
Supply Chain
Microsoft D365
CRM Systems
EDI
Microsoft Office
Order Entry
Order Allocation
Order Fulfillment
Inventory Monitoring
On-Time In-Full
3PL Logistics
Distribution Center
Co-Manufacturer
Customer Account Portals
Advance Shipping Notices
Returns Management
RMA Auditing
Compliance Disputes
Process Improvement
Operational Effectiveness
Demand Planning
Quality Assurance
Good Manufacturing Practices
Reporting
Problem-Solving
Multitasking

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