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Added 6 mins ago
TS
Senior Associate, Business Development
Thane Stenner - Stenner Wealth Partners+
Vancouver, BC
- Full-time
Business Development and Client Prospecting: 75%
Added 8 mins ago
NB
Associate
National Bank of Canada
Sept-Îles, QC
- Full-time
Analyze client accounts to prepare for activities that support wealth advisors in their business development
Added 25 mins ago
T
Associate Agricultural Service
TD
Guelph, ON
- Full-time
Agriculture Services is seeking individuals interested in developing a career within the agricultural business. In this unique position, you will partner with an experienced and…
Added 25 mins ago
T
Canadian Commercial Banking Associate
TD
Woodbridge, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 25 mins ago
M
Pharmacy Contracts & Member Onboarding Specialist (12 month contract)
McKesson
Mississauga, ON
- Full-time
…exceptional onboarding experience by coordinating across RBG Members, Account Team, Business Development, Support Functions, Pharmacy Programs, Pharma Distribution, Category Management,…
Added 1 hour ago
Commercial Products Processing Associate
Symcor
Montreal, QC
Carefully prepare jobs to be distributed between financial and business customers by ensuring that they are balanced, scanned and completed within the operating system.
Added 1 hour ago
NB
Associate
National Bank of Canada
AB · Edmonton, AB
- Full-time
As an Associate, you will help ensure that client requests are handled accurately, professionally, and efficiently. You will communicate with clients and colleagues, maintain client…
Added 1 hour ago
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Associate, Financial Planning (Colin Ryan Wealth Management)
Wellington-Altus
Winnipeg, MB
- Full-time
Reporting to the Senior Portfolio Manager & Senior Wealth Advisor at Colin Ryan Wealth Management, the Associate, Financial Planning, supports the delivery of personalized financial…
Added 2 hours ago
Sales Representative, Residential Repaint
Sherwin-Williams
Orangeville, ON
Have at least an associate's degree in business, sales, or marketing
Added 2 hours ago
SI
Leasing Associate
SNDL Inc.
AB · Edmonton Corporate Office
- Full-time
Reporting into the Vice President, Real Estate Operations, the Leasing Associate will play a key role in supporting the effective administration and management of SNDL’s growing real estate…
Added 3 hours ago
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Customer Service Representative I
Covia
Havelock, ON
- Full-time
Associate’s degree in business or related field; Bachelor’s Degree preferred
Added 4 hours ago
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Associate Director, Operational Risk & Enterprise Crisis Management
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON
- Full-time
The role will support both programs. For Operational Risk, the Associate Director will support the execution and enhancement of HOOPP's ORM programs including vendor risk management,…
Added 4 hours ago
MF
Area Manager - M&M Food Market
M&M Food Market Ltd/Les Aliments M&M Lte
AB · Calgary, AB · Edmonton, Alberta
- Full-time
Coaching & Development of Others – Associate Engagement
Added 6 hours ago
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Field Excellence Lead, Nephrology
Biogen
Field, BC
- Full-time
As the Associate Director, Field Excellence Lead, Nephrology, you will play a pivotal strategic role in maximizing the effectiveness, consistency, and impact of Biogen's Nephrology field…
Added 6 hours ago
G&
Account Manager
Grand & Toy
Vancouver, BC
- Full-time
You are a driven and dynamic Account Executive with a passion for business development and building lasting relationships. You thrive in a fast-paced environment, combining strategic…
Added 6 hours ago
YI
Software Developer - Internal Automation
YuJa Inc.
Toronto, ON · North York, Ontario
- $80,000 to $90,000 CAD / year
- Full-time
…internal technology ecosystem. You will work across software development, cloud infrastructure, identity management, enterprise applications, and automation workflows to build tools and…
Added 6 hours ago
DR
Client Account Specialist
Dawn Recruiting Agency
Toronto, ON
- $50,000 to $60,000 CAD / year
- Full-time
Previous business development or sales experience is an asset
Added 6 hours ago
S
Sales Consultant II
Sysco
Thunder Bay, ON · Sysco Thunder Bay
- Full-time
Responsible for Strategic Account Planning, developing new business, growing account portfolio, and retaining customer accounts to achieve profitable sales growth within assigned territory
Added 7 hours ago
UW
Campaign Officer
United Way Peterborough & District
Peterborough, ON
- Full-time
…results. The ideal candidate will bring experience in fundraising, business development, sales, account management, community engagement, or a related field, along with strong…
Added 8 hours ago
RD
Client Experience Associate
RBC Dominion Securities
Collingwood, ON
- Full-time
Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client request.
Added 12 hours ago
RD
Client Experience Associate
RBC Dominion Securities
Collingwood, ON
- Full-time
…invaluable internal and external point of contact, you will play a key role in maintaining client accounts, ensuring account administration and documentation remains up-to-date and…
Added 14 hours ago
CC
Sales Associate
CONMED Corporation
AB · Edmonton, AB
- Full-time
…worldwide make meaningful contributions, positively impact the business, and advance in their careers as our company and product portfolio…
Added 14 hours ago
RB
Client Experience Associate
Royal Bank of Canada
Collingwood, ON
- Full-time
…invaluable internal and external point of contact, you will play a key role in maintaining client accounts, ensuring account administration and documentation remains up-to-date and…
Added 16 hours ago
T
PIA Client Service Associate
TD
Kamloops, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 17 hours ago
RB
Client Experience Associate
Royal Bank of Canada
Collingwood, ON
- Full-time
Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client request.

Iovate

Customer Supply Chain Associate

Oakville, ON, Canada

$50,000 to $60,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Nov 4, 2026
Experience: Have a minimum of 5 years of proven customer support experience preferably within a consumer-packaged goods (CPG) environment
Posting language: English
Posted: Oct 5, 2026

Original job description

Iovate is a dynamic, leading-edge nutrition company that delivers some of the highest quality, most innovative and effective active nutrition, and weight management products in the world. Each of our Brands are committed to biology, science, and their own culture to assist customers in reaching their goals.

Are you passionate about making a difference in the workplace? Do you thrive in a fast-paced, innovative environment? Iovate Health Sciences International Inc. is looking for a dynamic and dedicated Customer Supply Chain Associate to join our team!

Customer Supply Chain Associate

Location: Oakville ON- Hybrid (3 days in office)

Employment type: FT

Existing vacancy: Yes

Reporting to: Customer Supply Chain Manager

Compensation: $50K-$60K CDN

This position will enhance the return on the total business through delivering exceptional customer service support. The Customer Supply Chain Associate will be engaged in establishing and improving the satisfaction of internal and external customers and will work closely with Customers, Sales, Demand Planning, Logistics and QA to achieve this objective. The focus for the Customer Supply Chain Associate will be to provide complete customer service for all assigned accounts and act as an advocate for both the customer, as well as for Iovate Health Sciences, ensuring orders are handled in an efficient and profitable manner.

Key Responsibilities:

Enter orders accurately into Microsoft D365 and manage the allocation and releasing of orders to the distribution center / co-manufacturer and, if required, coordinating pallet counts with the distribution facility
Manage OTIF (On-Time In Full) rate by actively monitoring inventory and fulfillment rates and changing or updating orders based on customer / distribution center requests
Coordinate with 3PL Logistics provider to ensure on time delivery of orders
Utilize customer account portals, to arrange Ship Dates and book Advance Shipping Notices (ASN’s)
Provide input into the continuous improvement of business processes and procedures within the scope of the work team, and participate in the planning, testing and implementation of projects and new/ revised products/ services or processes.
Monitor service performance, production processes and quality, providing reports to the manager for the purpose of optimizing operational effectiveness.
Act as a liaison to assist sales staff with delivery dates, quantities, prices, questions and/or issues with customers
Assist in the investigation of compliance disputes
Provide reports as required
Returns (RMA) audit and entry
Other role related duties as assigned

Qualifications:

Have a minimum of 5 years of proven customer support experience preferably within a consumer-packaged goods (CPG) environment
Proven experience in a Customer Service Representative
Have outstanding communication and problem-solving skills with the ability to multi-task, prioritize, and manage time effectively
Be proactive and able to continuously manage change in an extremely fast paced, energetic work environment
Work well independently as well as in a team environment
Be able to identify areas of improvement and efficiency and make recommendations
Be familiar with CRM systems and practices; experience with EDI and MS D365 would be an asset.
Proficient in the use of MS Office Suite
Post-Secondary Education in related field

What We Offer:

World class gym, and external basketball court
Competitive compensation package
100% Group Health & Dental Coverage
Employee Assistance Program
Company RRSP Matching
Paid vacation & 5 personal days
Employee Engagement Events
Product & Swag from our industry leading brands
Professional career development
Opportunities for Global career exposure without the need to relocate!

Company Culture

Our Mission at Iovate is to inspire active lives through nutrition and wellness for a healthier tommorow. We pride ourselves on being collaborative, innovative, and employee-focused. We foster a fast-paced environment where every team member is valued. As an equal opportunity employer, we are committed to creating an accessible and inclusive workplace for all.

Iovate Health Sciences International Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of Iovate Health Sciences International, this role supports Good Manufacturing Practices (GMP) compliance to maintain the highest standards of quality, safety, and regulatory compliance.

Apply About employer

More about this job

Responsibilities

Manage customer orders, allocations, releases, delivery scheduling, and returns while monitoring inventory and fulfillment to support on-time, in-full performance. Coordinate with customers, sales, demand planning, logistics providers, distribution centers, and quality teams; support reporting, compliance investigations, and process improvements.

Requirements

Requires at least five years of customer support experience, preferably in a consumer-packaged goods environment, along with strong communication, problem-solving, multitasking, and time-management abilities. Candidates should be comfortable working independently and collaboratively, proficient with Microsoft Office, and familiar with CRM systems; EDI and Microsoft D365 experience are assets, and post-secondary education in a related field is requested.

Skills

Customer Service
Order Entry
Order Management
Inventory Monitoring
Order Fulfillment
On-Time In-Full Management
Logistics Coordination
Customer Account Portals
Advance Shipping Notices
Process Improvement
Reporting
Problem-Solving
Communication
Time Management
Microsoft D365
EDI

Benefits

Gym Access
External Basketball Court
Competitive Compensation
Group Health Coverage
Dental Coverage
Employee Assistance Program
Company RRSP Matching
Paid Vacation
Five Personal Days
Employee Engagement Events
Company Products And Swag
Professional Career Development
Global Career Exposure

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Support
Consumer-Packaged Goods
Supply Chain
Microsoft D365
CRM Systems
EDI
Microsoft Office
Order Entry
Order Allocation
Order Fulfillment
Inventory Monitoring
On-Time In-Full
3PL Logistics
Distribution Center
Co-Manufacturer
Customer Account Portals
Advance Shipping Notices
Returns Management
RMA Auditing
Compliance Disputes
Process Improvement
Operational Effectiveness
Demand Planning
Quality Assurance
Good Manufacturing Practices
Reporting
Problem-Solving
Multitasking

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