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Added 2 mins ago
IW
Warehouse/Yard Associate
ICONIX Waterworks
Calgary, AB
- Other
We are looking for a dependable, hands-on Warehouse/Yard Associate to join our Calgary branch!
Added 16 mins ago
A
Calgary, AB - Shop Helper
Altec
Calgary, AB
- Full-time
Ability to seek out appropriate associate for assistance
Added 16 mins ago
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Store Production Team Member
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Burlington, ON
- Other
Added 16 mins ago
MC
Représentant(e) du service à la clientèle – Santé animale / Customer Service Representative – Animal Health
Merck Canada
Kirkland, QC
- Full-time
Added 31 mins ago
UO
Program Assistant
University of British Columbia
Vancouver, BC · UBCV | Fred Kaiser Building (KAIS)
- $4,582 to $4,816 CAD / month
- Full-time
…collaborates closely with other HR and student services staff, the Associate Head for Graduate Affairs, and other departmental…
Added 46 mins ago
AD
Warehouse Associate
ALLIANCE DOOR PRODUCTS
Calgary, AB
- Full-time
Added 1 hour ago
N3
Warehouse Associate - Morning Shift
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- Full-time
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Lead Hand
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Vancouver, BC · Buckhead Vancouver
- Full-time
The Warehouse Lead plays an important role in the warehouse and logistics departments. The Warehouse Lead works in a fast-paced food manufacturing environment and is responsible for…
Added 1 hour ago
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Warehouse
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Vancouver, BC · Buckhead Vancouver
- Full-time
…learning • Sysco product discounts • Preferred vendor discounts • Associate Resource…
Added 1 hour ago
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Warehouse
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Vancouver, BC · Buckhead Vancouver
- Full-time
…learning • Sysco product discounts • Preferred vendor discounts • Associate Resource…
Added 1 hour ago
KB
Yard Associate
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Halifax, NS
- Part-time
Added 1 hour ago
E-Commerce Shipping Associate
Sporting Life Group
Ottawa, ON
As an eCommerce Shipping Associate, you’ll play a crucial role in ensuring online orders are processed, packed, and shipped accurately and on time. At Sporting Life, we’re committed to…
Added 1 hour ago
E-Commerce Shipping Associate (s)
Sporting Life Group
Calgary, AB
As an eCommerce Shipping Associate, you’ll play a crucial role in ensuring online orders are processed, packed, and shipped accurately and on time. At Sporting Life, we’re committed to…
Added 1 hour ago
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Associé(e) aux Ventes – Programme de Développement des Représentants
United Rentals
Dorval, QC
- Full-time
Added 1 hour ago
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Part Time Order Selector
Sysco
Regina, SK · Sysco Regina
- Part-time
…learning • Sysco product discounts • Preferred vendor discounts • Associate Resource…
Added 1 hour ago
TF
Warehouse Associate 2
The Fastener Group Ltd.
Brandon, MB
- Full-time
The Warehouse Associate plays a critical role in ensuring the efficient operation of the warehouse within the retail trade industry. This position is responsible for managing inventory,…
Added 2 hours ago
I
Customer Supply Chain Associate
Iovate
Oakville, ON
- $50,000 to $60,000 CAD / year
- Full-time
…exceptional customer service support. The Customer Supply Chain Associate will be engaged in establishing and improving the satisfaction of internal and external customers and will work…
Added 2 hours ago
SD
Delivery Person, Hourly Part Time Day
Shoppers Drug Mart
Brantford, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 2 hours ago
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MERCHANDISE ASSOCIATE-EN
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BC · West Vancouver, BC
- Part-time
Added 2 hours ago
GF
Product Operations Associate- Maternity Leave Contract
Gentle Fawn
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
OVERVIEW: As a Product Operations Associate, you'll be at the center of keeping our operation running smoothly, maintaining inventory accuracy across every system and worksheet, making…
Added 2 hours ago
D
Store Associate
Dollarama
Montreal, QC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 2 hours ago
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TCAN - Warehouse Associate
Tramontina
Oakville, ON
- $19.74 USD / hour
- Full-time
The Tramontina Canada (TCAN) - Warehouse Associate will play a critical role in ensuring the efficient operation of the warehouse within a distribution environment. This position is…
Added 2 hours ago
J
Shipping & Receiving Associate
Jatec
Edmonton, AB
- Contract
As a Warehouse Worker / Shipping & Receiving Associate, you will play an important role in supporting warehouse, yard, and logistics operations by receiving, organizing, preparing, and…
Added 2 hours ago
CO
Procurement Associate
City of Penticton
Penticton, BC
- Full-time
The City of Penticton is looking for a permanent full-time Procurement Associate based in Penticton, B.C.
Added 2 hours ago
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lumber yard associate
RONA
Boucherville, QC
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Iovate

Customer Supply Chain Associate

Oakville, ON, Canada

$50,000 to $60,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Nov 4, 2026
Experience: Have a minimum of 5 years of proven customer support experience preferably within a consumer-packaged goods (CPG) environment
Posting language: English
Posted: Oct 5, 2026

Original job description

Iovate is a dynamic, leading-edge nutrition company that delivers some of the highest quality, most innovative and effective active nutrition, and weight management products in the world. Each of our Brands are committed to biology, science, and their own culture to assist customers in reaching their goals.

Are you passionate about making a difference in the workplace? Do you thrive in a fast-paced, innovative environment? Iovate Health Sciences International Inc. is looking for a dynamic and dedicated Customer Supply Chain Associate to join our team!

Customer Supply Chain Associate

Location: Oakville ON- Hybrid (3 days in office)

Employment type: FT

Existing vacancy: Yes

Reporting to: Customer Supply Chain Manager

Compensation: $50K-$60K CDN

This position will enhance the return on the total business through delivering exceptional customer service support. The Customer Supply Chain Associate will be engaged in establishing and improving the satisfaction of internal and external customers and will work closely with Customers, Sales, Demand Planning, Logistics and QA to achieve this objective. The focus for the Customer Supply Chain Associate will be to provide complete customer service for all assigned accounts and act as an advocate for both the customer, as well as for Iovate Health Sciences, ensuring orders are handled in an efficient and profitable manner.

Key Responsibilities:

Enter orders accurately into Microsoft D365 and manage the allocation and releasing of orders to the distribution center / co-manufacturer and, if required, coordinating pallet counts with the distribution facility
Manage OTIF (On-Time In Full) rate by actively monitoring inventory and fulfillment rates and changing or updating orders based on customer / distribution center requests
Coordinate with 3PL Logistics provider to ensure on time delivery of orders
Utilize customer account portals, to arrange Ship Dates and book Advance Shipping Notices (ASN’s)
Provide input into the continuous improvement of business processes and procedures within the scope of the work team, and participate in the planning, testing and implementation of projects and new/ revised products/ services or processes.
Monitor service performance, production processes and quality, providing reports to the manager for the purpose of optimizing operational effectiveness.
Act as a liaison to assist sales staff with delivery dates, quantities, prices, questions and/or issues with customers
Assist in the investigation of compliance disputes
Provide reports as required
Returns (RMA) audit and entry
Other role related duties as assigned

Qualifications:

Have a minimum of 5 years of proven customer support experience preferably within a consumer-packaged goods (CPG) environment
Proven experience in a Customer Service Representative
Have outstanding communication and problem-solving skills with the ability to multi-task, prioritize, and manage time effectively
Be proactive and able to continuously manage change in an extremely fast paced, energetic work environment
Work well independently as well as in a team environment
Be able to identify areas of improvement and efficiency and make recommendations
Be familiar with CRM systems and practices; experience with EDI and MS D365 would be an asset.
Proficient in the use of MS Office Suite
Post-Secondary Education in related field

What We Offer:

World class gym, and external basketball court
Competitive compensation package
100% Group Health & Dental Coverage
Employee Assistance Program
Company RRSP Matching
Paid vacation & 5 personal days
Employee Engagement Events
Product & Swag from our industry leading brands
Professional career development
Opportunities for Global career exposure without the need to relocate!

Company Culture

Our Mission at Iovate is to inspire active lives through nutrition and wellness for a healthier tommorow. We pride ourselves on being collaborative, innovative, and employee-focused. We foster a fast-paced environment where every team member is valued. As an equal opportunity employer, we are committed to creating an accessible and inclusive workplace for all.

Iovate Health Sciences International Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of Iovate Health Sciences International, this role supports Good Manufacturing Practices (GMP) compliance to maintain the highest standards of quality, safety, and regulatory compliance.

Apply About employer

More about this job

Responsibilities

Manage customer orders, allocations, releases, delivery scheduling, and returns while monitoring inventory and fulfillment to support on-time, in-full performance. Coordinate with customers, sales, demand planning, logistics providers, distribution centers, and quality teams; support reporting, compliance investigations, and process improvements.

Requirements

Requires at least five years of customer support experience, preferably in a consumer-packaged goods environment, along with strong communication, problem-solving, multitasking, and time-management abilities. Candidates should be comfortable working independently and collaboratively, proficient with Microsoft Office, and familiar with CRM systems; EDI and Microsoft D365 experience are assets, and post-secondary education in a related field is requested.

Skills

Customer Service
Order Entry
Order Management
Inventory Monitoring
Order Fulfillment
On-Time In-Full Management
Logistics Coordination
Customer Account Portals
Advance Shipping Notices
Process Improvement
Reporting
Problem-Solving
Communication
Time Management
Microsoft D365
EDI

Benefits

Gym Access
External Basketball Court
Competitive Compensation
Group Health Coverage
Dental Coverage
Employee Assistance Program
Company RRSP Matching
Paid Vacation
Five Personal Days
Employee Engagement Events
Company Products And Swag
Professional Career Development
Global Career Exposure

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Support
Consumer-Packaged Goods
Supply Chain
Microsoft D365
CRM Systems
EDI
Microsoft Office
Order Entry
Order Allocation
Order Fulfillment
Inventory Monitoring
On-Time In-Full
3PL Logistics
Distribution Center
Co-Manufacturer
Customer Account Portals
Advance Shipping Notices
Returns Management
RMA Auditing
Compliance Disputes
Process Improvement
Operational Effectiveness
Demand Planning
Quality Assurance
Good Manufacturing Practices
Reporting
Problem-Solving
Multitasking

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