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Added 5 mins ago
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Financial Planner - Meadows
TD
AB
- Full-time
…protection to provide highly personalized advice, solutions and service to clients. The Financial Planning team understands that helping clients set and achieve their financial goals while…
Added 5 mins ago
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Financial Planner - Vietnamese Language skill preferred
TD
Calgary, AB
- Full-time
…protection to provide highly personalized advice, solutions and service to clients. The Financial Planning team understands that helping clients set and achieve their financial goals while…
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Financial Planner- SW, Calgary
TD
Calgary, AB
- Full-time
…protection to provide highly personalized advice, solutions and service to clients. The Financial Planning team understands that helping clients set and achieve their financial goals while…
Added 5 mins ago
T
Investment Advisor I
TD
St. Catharines, ON
- Full-time
TD Wealth Private Investment Advice (TDW PIA) is one of Canada's premier full-service brokerage firms for clients who want to stay involved in decisions about their portfolios. TDW PIA…
Added 5 mins ago
T
Financial Planner- Southwest, Calgary
TD
Calgary, AB
- Full-time
…protection to provide highly personalized advice, solutions and service to clients. The Financial Planning team understands that helping clients set and achieve their financial goals while…
Added 5 mins ago
T
Developing Investment Advisor
TD
Calgary, AB
- Full-time
TD Wealth Private Investment Advice (TDW PIA) is one of Canada's premier full-service brokerage firms for clients who want to stay involved in decisions about their portfolios. TDW PIA…
Added 5 mins ago
T
Developing Investment Advisor
TD
AB
- Full-time
TD Wealth Private Investment Advice (TDW PIA) is one of Canada's premier full-service brokerage firms for clients who want to stay involved in decisions about their portfolios. TDW PIA…
Added 5 mins ago
T
Financial Planner
TD
Grimsby, ON · Niagara Falls, ON · St. Catharines, ON · London, ON
- Full-time
Collaborating with your team to achieve shared objectives while enhancing the client experience and demonstrating a commitment to service excellence
Added 5 mins ago
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Inside Sales Representative
Sysco
Victoria, BC · Sysco Victoria
- Full-time
This inside sales position focuses on promoting Sysco's products and services, building customer relationships, and achieving sales and profit goals within an assigned territory. This role…
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Financial Services Representative II
CIBC
Oakville, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
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Universal Banker I
CIBC
Mississauga, ON
- Full-time
…meaningful difference in our clients' lives. As a Financial Services Representative Universal Banker, you’ll proactively engage with clients and leverage CIBC’s best-in-class mobile and…
Added 5 mins ago
C
Universal Banker I (Cantonese/Mandarin Speaking)
CIBC
Mississauga, ON · Hurontario & Eglinton Banking Centre
- Full-time
…meaningful difference in our clients' lives. As a Financial Services Representative Universal Banker, you’ll proactively engage with clients and leverage CIBC’s best-in-class mobile and…
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Customer Service Representative - Portuguese speaker
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
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Customer Service Representative - Spanish speaker
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
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T
Part Time Sales Representative | Marlborough Mall
TELUS
Calgary, AB
- Part-time
We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
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T
Part Time Sales Representative | Tillicum Centre
TELUS
Victoria, BC
- Part-time
We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
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Holiday Customer Service Representative (Fixed Term)
LCBO
Petrolia, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
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L
Holiday Customer Service Representative (Fixed Term)
LCBO
ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 5 mins ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Niagara-on-the-Lake, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
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L
Holiday Customer Service Representative (Fixed Term)
LCBO
Canada
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 5 mins ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Sutton, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 5 mins ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Ottawa, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 5 mins ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Bracebridge, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 7 mins ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Lancaster, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 7 mins ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Elmira, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…

Iovate

Customer Supply Chain Associate

Oakville, ON, Canada

$50,000 to $60,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Nov 4, 2026
Experience: Have a minimum of 5 years of proven customer support experience preferably within a consumer-packaged goods (CPG) environment
Posting language: English
Posted: Oct 5, 2026

Original job description

Iovate is a dynamic, leading-edge nutrition company that delivers some of the highest quality, most innovative and effective active nutrition, and weight management products in the world. Each of our Brands are committed to biology, science, and their own culture to assist customers in reaching their goals.

Are you passionate about making a difference in the workplace? Do you thrive in a fast-paced, innovative environment? Iovate Health Sciences International Inc. is looking for a dynamic and dedicated Customer Supply Chain Associate to join our team!

Customer Supply Chain Associate

Location: Oakville ON- Hybrid (3 days in office)

Employment type: FT

Existing vacancy: Yes

Reporting to: Customer Supply Chain Manager

Compensation: $50K-$60K CDN

This position will enhance the return on the total business through delivering exceptional customer service support. The Customer Supply Chain Associate will be engaged in establishing and improving the satisfaction of internal and external customers and will work closely with Customers, Sales, Demand Planning, Logistics and QA to achieve this objective. The focus for the Customer Supply Chain Associate will be to provide complete customer service for all assigned accounts and act as an advocate for both the customer, as well as for Iovate Health Sciences, ensuring orders are handled in an efficient and profitable manner.

Key Responsibilities:

Enter orders accurately into Microsoft D365 and manage the allocation and releasing of orders to the distribution center / co-manufacturer and, if required, coordinating pallet counts with the distribution facility
Manage OTIF (On-Time In Full) rate by actively monitoring inventory and fulfillment rates and changing or updating orders based on customer / distribution center requests
Coordinate with 3PL Logistics provider to ensure on time delivery of orders
Utilize customer account portals, to arrange Ship Dates and book Advance Shipping Notices (ASN’s)
Provide input into the continuous improvement of business processes and procedures within the scope of the work team, and participate in the planning, testing and implementation of projects and new/ revised products/ services or processes.
Monitor service performance, production processes and quality, providing reports to the manager for the purpose of optimizing operational effectiveness.
Act as a liaison to assist sales staff with delivery dates, quantities, prices, questions and/or issues with customers
Assist in the investigation of compliance disputes
Provide reports as required
Returns (RMA) audit and entry
Other role related duties as assigned

Qualifications:

Have a minimum of 5 years of proven customer support experience preferably within a consumer-packaged goods (CPG) environment
Proven experience in a Customer Service Representative
Have outstanding communication and problem-solving skills with the ability to multi-task, prioritize, and manage time effectively
Be proactive and able to continuously manage change in an extremely fast paced, energetic work environment
Work well independently as well as in a team environment
Be able to identify areas of improvement and efficiency and make recommendations
Be familiar with CRM systems and practices; experience with EDI and MS D365 would be an asset.
Proficient in the use of MS Office Suite
Post-Secondary Education in related field

What We Offer:

World class gym, and external basketball court
Competitive compensation package
100% Group Health & Dental Coverage
Employee Assistance Program
Company RRSP Matching
Paid vacation & 5 personal days
Employee Engagement Events
Product & Swag from our industry leading brands
Professional career development
Opportunities for Global career exposure without the need to relocate!

Company Culture

Our Mission at Iovate is to inspire active lives through nutrition and wellness for a healthier tommorow. We pride ourselves on being collaborative, innovative, and employee-focused. We foster a fast-paced environment where every team member is valued. As an equal opportunity employer, we are committed to creating an accessible and inclusive workplace for all.

Iovate Health Sciences International Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of Iovate Health Sciences International, this role supports Good Manufacturing Practices (GMP) compliance to maintain the highest standards of quality, safety, and regulatory compliance.

Apply About employer

More about this job

Responsibilities

Manage customer orders, allocations, releases, delivery scheduling, and returns while monitoring inventory and fulfillment to support on-time, in-full performance. Coordinate with customers, sales, demand planning, logistics providers, distribution centers, and quality teams; support reporting, compliance investigations, and process improvements.

Requirements

Requires at least five years of customer support experience, preferably in a consumer-packaged goods environment, along with strong communication, problem-solving, multitasking, and time-management abilities. Candidates should be comfortable working independently and collaboratively, proficient with Microsoft Office, and familiar with CRM systems; EDI and Microsoft D365 experience are assets, and post-secondary education in a related field is requested.

Skills

Customer Service
Order Entry
Order Management
Inventory Monitoring
Order Fulfillment
On-Time In-Full Management
Logistics Coordination
Customer Account Portals
Advance Shipping Notices
Process Improvement
Reporting
Problem-Solving
Communication
Time Management
Microsoft D365
EDI

Benefits

Gym Access
External Basketball Court
Competitive Compensation
Group Health Coverage
Dental Coverage
Employee Assistance Program
Company RRSP Matching
Paid Vacation
Five Personal Days
Employee Engagement Events
Company Products And Swag
Professional Career Development
Global Career Exposure

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Support
Consumer-Packaged Goods
Supply Chain
Microsoft D365
CRM Systems
EDI
Microsoft Office
Order Entry
Order Allocation
Order Fulfillment
Inventory Monitoring
On-Time In-Full
3PL Logistics
Distribution Center
Co-Manufacturer
Customer Account Portals
Advance Shipping Notices
Returns Management
RMA Auditing
Compliance Disputes
Process Improvement
Operational Effectiveness
Demand Planning
Quality Assurance
Good Manufacturing Practices
Reporting
Problem-Solving
Multitasking

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