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IPAC Consulting - Infection Control

Manager of Long-Term Care Services

  • Woodstock, ON, Canada

Full-time

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Job details

Job type
Full-time
Closing date
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

About Us

IPAC Consulting is a national leader in Infection Prevention and Control (IPAC) and Health & Safety (H&S), providing compliance, education, and risk management services across multiple sectors. Our Long-Term Care (LTC) Division partners with homes across Canada to strengthen IPAC programs, enhance compliance, and create safer environments for residents and staff.

We are seeking an experienced and driven Manager of Long-Term Care Services to lead this division, oversee consultants, ensure regulatory compliance, and drive exceptional client outcomes. This role combines leadership, technical expertise, client engagement, and business development.

What You’ll Do

Leadership & Quality Control

  • Oversee and support a team of LTC IPAC consultants to ensure high-quality service delivery.
  • Monitor quality assurance across audits, policies, and compliance programs.
  • Provide mentorship and technical guidance on IPAC and H&S standards.

Client Engagement & Relationship Management

  • Act as the primary contact for key LTC clients, ensuring satisfaction and proactive problem-solving.
  • Address escalated issues and deliver timely resolutions.
  • Foster strong relationships by going the extra mile to deliver outstanding client experiences.

Business Development & Growth

  • Drive revenue growth by identifying and securing new business opportunities within the LTC sector.
  • Build strategic relationships with LTC leaders, associations, and prospective clients.
  • Represent IPAC Consulting at LTC conferences, trade shows, and events to promote services and close new contracts.

Strategic Planning & Innovation

  • Collaborate with leadership to develop new services aligned with LTC needs and evolving regulations.
  • Champion continuous improvement initiatives for greater efficiency and client value.

What We’re Looking For

  • Certification:
    • Must hold LTC-CIP (Long-Term Care Certified Infection Preventionist) designation at time of hire (required under Ontario Reg. 246/22).
  • Education:
    • Post-secondary education in Infection Prevention and Control (IPAC) or a health-related discipline.
  • Experience:
    • Strong background in LTC IPAC compliance and Health & Safety.
    • Previous leadership or supervisory experience in a healthcare setting.
    • Business development experience with a track record of achieving growth goals.
  • Skills:
    • Excellent leadership, communication, and relationship-building abilities.
    • Strong organizational and analytical skills with attention to detail.
    • Ability to thrive in a client-focused, fast-paced environment.
  • Other Requirements:
    • Valid driver’s license and clean driver’s abstract.
    • Vulnerable Sector Check (VSC) completed prior to employment.
    • TB screening and up-to-date immunizations as per healthcare standards.
    • Willingness to travel within Canada for client visits and events.
Why Join IPAC Consulting?

  • Lead a critical division focused on improving resident safety in LTC homes across Canada.
  • Work with a collaborative team committed to excellence.
  • Competitive salary and benefits, including:
    • Extended health and dental coverage
    • Paid time off
    • Tuition reimbursement and professional development support
Ready to Shape the Future of LTC IPAC Compliance?

Apply now by submitting your resume and cover letter through our online application page.
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More about this job

Responsibilities

Lead the Long-Term Care division by overseeing and mentoring consultants, maintaining service quality, and ensuring compliance with infection prevention and control and health and safety standards. Manage key client relationships, resolve escalated issues, grow business, represent the company at industry events, and collaborate on new services and continuous improvement.

Requirements

Applicants must hold the LTC-CIP designation and have post-secondary education in infection prevention and control or a health-related discipline, along with strong long-term care compliance and health and safety experience. The role also requires healthcare leadership experience, business development success, a valid driver’s license and clean abstract, a Vulnerable Sector Check, current TB screening and immunizations, and willingness to travel within Canada.

Skills

  • Leadership
  • Team Supervision
  • Infection Prevention and Control
  • Health and Safety
  • Regulatory Compliance
  • Quality Assurance
  • Business Development
  • Strategic Planning
  • Continuous Improvement
  • Communication
  • Organizational Skills
  • Analytical Skills
  • Problem-Solving
  • Mentorship
  • Travel

Benefits

  • Extended Health Coverage
  • Dental Coverage
  • Paid Time Off
  • Tuition Reimbursement
  • Professional Development Support

Visa sponsorship

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Categories

  • Healthcare
  • Management & Leadership
  • Sales
  • Consulting
  • Security & Safety

Keywords

  • Long-Term Care
  • LTC-CIP
  • Infection Prevention and Control
  • Health and Safety
  • Regulatory Compliance
  • Quality Assurance
  • Audits
  • Policies
  • Compliance Programs
  • Consultant Oversight
  • Client Engagement
  • Relationship Management
  • Business Development
  • Revenue Growth
  • Strategic Planning
  • Continuous Improvement
  • Risk Management
  • Resident Safety
  • Healthcare
  • Ontario Regulation 246/22
  • Vulnerable Sector Check
  • TB Screening
  • Immunizations
  • Travel

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