Customer service representative jobs in Port Coquitlam, BC and nearby

Within 25 km

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Added 29 days ago
SD
Part Time Customer Service Associate
Spence Diamonds Ltd.
Langley (District), BC
- $18.45 to $18.9 CAD / hour
- Part-time
As a member of customer service team at Spence, you embody our culture and values by providing an exceptional customer experience. You have a passion for our products and are comfortable…
Added 29 days ago
MM
Customer Service Representative - Part- Time
Mini Mall Storage Properties
North Vancouver, BC
- Full-time
As a Customer Service Representative (Self Storage), you'll combine customer service, sales, and property operations to help customers find the right storage solutions while ensuring our…
Added 1 month ago
IK
Customer Service Representative - Credit
INLAND KENWORTH US INC
Langley (District), BC
- Full-time
- Temporary
The Customer Service Representative is part of the AR/Collections team and will be responsible for the follow-up and collection of all accounts and contracts receivable including the…
Added 1 month ago
HA
Customer Service Representative (Full Time)
Homes Alive Pets
Langley (District), BC
- Full-time
The ideal Customer Service Representative has excellent communication and people skills, experience in customer service or a willingness to learn, and a passion for pets.
Added 1 month ago
RI
Specialist, Customer Service Representative
RXO, Inc.
Burnaby, BC
- Full-time
At RXO, exceptional customer service is at the heart of our success. As the Specialist, Customer Service Representative, you’ll work to ensure our internal and external customers receive…
Added 1 month ago
FP
Customer Service Representative/Inside Sales
FASTSIGNS Parker/Castle Rock
Burnaby, BC
- Internship
FASTSIGNS #530801 is hiring for a Customer Service Representative to join our team!
Added 1 month ago
R
Customer Service Associate (Contract)
RONA
Burnaby, BC
- Contract
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 1 month ago
PU
Business Development & Customer Service Representative
Packd Upfit Equipment
Surrey, BC
- $70,000 to $85,000 CAD / year
- Full-time
…sales professional to help us develop new business, strengthen customer relationships, and expand our presence across the commercial vehicle…
Added 1 month ago
B
Customer Service Representative
BMO
Burnaby, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
GS
Customer Service Representative
Gateway Services Inc
Surrey, BC
- $23 to $26 CAD / hour
- Part-time
As a Veterinary Route Service Specialist at Gateway, you are the primary, face-to-face representative of our company to veterinary clinics and, at times, pet parents. You work…
Added 1 month ago
GS
Customer Service Representative
Gateway Services Inc.
Surrey, BC
- $23 to $26 CAD / hour
- Part-time
As a Veterinary Route Service Specialist at Gateway, you are the primary, face-to-face representative of our company to veterinary clinics and, at times, pet parents. You work…
Added 1 month ago
WC
Customer Service Representative (Inside Sales)
Waste Control Services Inc.
Coquitlam, BC
- Full-time
Must possess a valid Class 5 BC driver’s license
Added 1 month ago
Customer Service Representative
Survitec Group Limited
Delta, BC
Vacancy Title: Customer Service Representative – Sales and Reception
Added 1 month ago
WC
Customer Service Representative
Waste Connections of Canada
Coquitlam, BC
- Full-time
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service…
Added 1 month ago
PH
Customer Service Representative, Employee Records and Benefits
Provincial Health Services Authority
Burnaby, BC
- Full-time
…(ERB), and under the work direction of the Team Coordinator, the Customer Service Representative (CSR) provides customer service support to internal and external customers through phone,…
Added 1 month ago
R
Customer Service Associate
RONA
Surrey, BC
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 1 month ago
RI
Specialist, Customer Service Representative
RXO, Inc.
Burnaby, BC
- $55,000 CAD / year
- Full-time
At RXO, exceptional customer service is at the heart of our success. As the Specialist, Customer Service Representative, you’ll work to ensure our internal and external customers receive…
Added 2 months ago
Delivery Station Customer Service Associate
Amazon
Burnaby, BC
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their…
Added 1 month ago
VH
Customer Service Representative
Vancouver Handyman Services
Burnaby, BC
- Part-time
…well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for…
Added 2 months ago
DT
Customer Service Associate I
Dollar Tree Stores
North Vancouver, BC
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 2 months ago
PB
Customer Service Representative
Pacific Blue Cross
Burnaby, BC
- Full-time
Under the general supervision of the Team Leader, Customer Experience, the Customer Service Representative, Customer Experience provides inbound and outbound call centre services to…
Added 2 months ago
IG
Customer Service Representative
IPEX Group
Langley (District), BC
- Full-time
The Customer Service Representative (CSR) supports a diverse portfolio of accounts and products, delivering a consistent, high-quality customer experience aligned with IPEX’s customer…
Added 2 months ago
A
Customer Service Representative
Aliaxis
Langley (District), BC
- Full-time
The Customer Service Representative (CSR) supports a diverse portfolio of accounts and products, delivering a consistent, high-quality customer experience aligned with IPEX’s customer…
Added 2 months ago
CC
Customer Service Representative
Crossroads C&I
Coquitlam, BC
- Full-time
The successful candidate must have the ability to maintain professional behavior under pressure in person and on the telephone
Added 3 months ago
BH
Customer Service Representative
BC Housing
Burnaby, BC
- Full-time
Reporting to the Manager, Administration, the Customer Service Representative is responsible for responding to phone calls and emails and provides customer service and administrative…

IPEX Group

Customer Service Representative

Langley (District), BC, Canada
CA - Langley - Office, Canada

Full-time

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Job details

Job type: Full-time
Education: High school diploma
Experience: 3+ years customer service experience
Posting language: English
Posted: Aug 28, 2026

Original job description

Customer Service Representative

Location: Langley, BC

At IPEX, the leader in thermoplastic piping systems, we are redefining the future of water management and clean energy. As part of the Aliaxis family, we combine global strength with local expertise to tackle the world's toughest challenges. Guided by our values – We Dare, We Care, We Deliver – we challenge the status quo to make a meaningful impact. If you're an innovative collaborator ready to make a difference, come join us in shaping a better tomorrow!

The Customer Service Representative (CSR) supports a diverse portfolio of accounts and products, delivering a consistent, high-quality customer experience aligned with IPEX’s customer intimacy strategy. This role builds strong customer relationships, identifies opportunities, and supports business growth through service excellence. This is an on-site role 5 days/week, 8am-4pm, based out of the Ipex Langley office.

Please note: This is a full time contract position with an 18 month term.

Customer Interaction & Support

Respond to customer inquiries regarding pricing, product availability, order status, and delivery timelines.
Resolve delays, service issues, and complaints while identifying process improvements.
Support customer issue resolution with patience and professionalism.
Accurately enter, release, and manage orders through multiple channels.
Collaborate with Sales, Production, Supply Chain, and other teams to meet service standards.
Ensure back-orders are addressed appropriately.
Serve as a trusted point of contact for customers.
Identify sales opportunities, customer leads, and prepare quotations.
Upsell companion products using SAP and CRM platforms.
Perform other business-related tasks as required.

Sales Collaboration & Relationship Building

Build and maintain strong customer relationships via phone, email, and occasional face-to-face interactions.
Partner with Sales to understand market conditions, customer needs, and product updates.
Share customer insights and trends with internal teams.

Process Excellence & Continuous Improvement

Ensure accuracy and timeliness in customer interactions and order processing.
Participate in product, system, and process training.
Support initiatives that enhance customer experience and operational efficiency.

Qualifications & Requirements

High school diploma required
Post-secondary education preferred
3+ years customer service experience
Manufacturing/B2B preferred
Sales experience preferred
SAP/CRM experience an asset
Bilingualism an asset
Strong MS Office skills

Core Competencies

Customer service excellence
Relationship building
Problem solving and empathy
Communication skills
Organization and attention to detail
Ability to manage multiple priorities
Continuous learning mindset
Team collaboration

Why Join Us?

This role offers the opportunity to influence business growth, develop strategic customer partnerships, and contribute directly to market expansion within a respected industry-leading organization. Participation in the Ipex medical benefits plan is available for this role.

IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at HR@ipexna.com

Apply on aliaxis.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Representative manages a portfolio of accounts by processing orders, resolving inquiries, and maintaining strong relationships with customers. They collaborate with internal teams like Sales and Supply Chain to ensure service excellence and identify business growth opportunities.

Requirements

Candidates must have a high school diploma and at least 3 years of customer service experience, with preference given to those with post-secondary education. Proficiency in MS Office and experience with SAP or CRM platforms are highly valued for this role.

Skills

Customer service
Relationship building
Problem solving
Empathy
Communication skills
Order management
Sales support
SAP
CRM
MS Office
Attention to detail
Team collaboration
Upselling

Benefits

Medical benefits plan

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Thermoplastic piping systems
Order processing
SAP
CRM
B2B
Manufacturing
Sales support
Account management
Supply chain
Order status
Pricing
Product availability
Relationship building
Continuous improvement
MS Office

Seniority

Mid level

Tools

SAP
CRM
MS Office

Languages

English

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