Customer service representative jobs in Canada

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Oct 3, 2026

Hiring at a glance

View jobs

Open jobs: 1,618
Employers: 455

Advertised starting pay

Average starting payCAD / hour: $18.38Across 237 listings
Average starting payCAD / year: $47,659Across 34 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%32 listings
Hybrid: 8%122 listings
On-site: 90%1,462 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (232), Farm Boy Inc. (201), Dollar Tree Stores (64).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

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Added 5 months ago
AG
Agent(e) à la prise de rendez-vous - Customer Service Representative
Action Grenier Autogroupe
Longueuil, Quebec
- Full-time
Longueuil Toyota est à la recherche d’un(e) agent(e) à la prise de rendez-vous pour son département du service afin de compléter son équipe!
Added 2 months ago
C
Customer Service Representative/Dispatch (Part-Time) - Innisfail - Central Alberta Co-op
Co-op
Innisfail, Alberta
- Part-time
Are you a dedicated individual with a passion for exceptional customer service and a commitment to maintaining safety standards? Do you thrive in a fast-paced and collaborative environment?…
Added 5 months ago
P
Customer Service Representative - (FT)
Prometric
Vancouver, British Columbia
- $38,000 CAD / year
- Full-time
Added 5 months ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, Ontario
- Part-time
Added 4 months ago
PH
Customer Service Representative (Bilingual)
Princeton Holdings Limited
North Dumfries, Ontario
- Full-time
Reporting to the Manager, Wellness & Disability, the Bilingual Customer Service Representative is responsible for providing high quality customer service by professionally from plan…
Added 23 days ago
A
Customer Service Representative
Altis
Kenora, ON
- Full-time
Added 23 days ago
A
Customer Service Representative
Altis
Dryden, ON
- Full-time
Added 23 days ago
GR
Customer Service Representative
Grand River Personnel Limited
Cambridge, ON
- $50,000 to $60,000 CAD / year
- Full-time
Our client in Cambridge is looking for a Customer Service Representative with experience working with big box stores to join their team in a full-time permanent role!
Added 23 days ago
CK
Part Time Customer Service Representative
Circle K
Corner Brook, NL
- Part-time
As a Customer Service Representative, you will enjoy:
Added 24 days ago
DB
Customer Service Representative
Delta Bingo Inc HQ
Pickering, ON
- Up to $18.5 CAD / hour
- Part-time
Job Description - Customer Service Representative
Added 24 days ago
ME
Customer Service Representative
MCDOUGALL ENERGY INC
Thunder Bay, ON
- Part-time
McDougall Energy is seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative at our Thunder Bay, Arthur St W location.
Added 2 months ago
MC
Full-Time Customer Service Representative (Urgently Hiring)
MCI Careers
Westmount, Nova Scotia · Edwardsville, NS
- Full-time
…operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across…
Added 23 days ago
FB
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
- $17.6 CAD / hour
- Part-time
Added 23 days ago
FB
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
- $17.6 CAD / hour
- Part-time
Added 23 days ago
AW
Customer Service Representative
Arrow Workforce Solutions
Calgary, AB
- Full-time
Answer customer questions, provide product/service information, and resolve inquiri
Added 23 days ago
FB
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
- $18 CAD / hour
- Full-time
Added 23 days ago
T
Customer Service Representative [Retail]
Torstaff
Toronto, ON
- Full-time
Duties: Full administration duties and follow-up related to customer service.
Added 23 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $17.6 CAD / hour
- Part-time
Added 23 days ago
MC
Customer Service Representative (part-time; Sarnia)
Mainstreet Credit Union Limited
Sarnia, ON
- $20.28 to $25.36 CAD / hour
- Part-time
Added 24 days ago
Lead Customer Service Representative
Circle K
Charlottetown, PE
Store 6002116: 8 Riverside Drive, Charlottetown, Prince Edward Island C1A 7K7As a Lead Customer Service Representative, you will enjoy:
Added 3 months ago
BG
Bilingual Customer Support Representative
Brandt Group of Companies
Moncton, NB
- Full-time
Brandt is currently seeking a Bilingual Customer Support Representative, located in Moncton Customer Support Center. The Customer Support Representative is responsible for supporting…
Added 2 months ago
BG
Parts Person - Customer Support Representative
Brandt Group of Companies
Regina, SK
- Full-time
Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the…
Added 24 days ago
CK
Part Time Customer Service Representative
Circle K
Deer Lake, NL
- Part-time
As a Customer Service Representative, you will enjoy:
Added 23 days ago
FB
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
- From $17.6 CAD / hour
- Part-time
Added 23 days ago
FB
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
- From $17.6 CAD / hour
- Part-time

IPEX Group

Représentant, service à la clientèle***Customer Service Representative

Montreal, QC, Canada
CA - Saint-Laurent - Office, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English · French
Posted: May 19, 2026

Original job description

English section of this bilingual listing.

IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.

We currently have an opportunity for a Bilingual Customer Service Representative. This position will be both home and office based and will report to our St-Laurent office. It reports to the Customer Service Manager in Quebec.

Do not miss the opportunity to join a diverse group of people-centric professionals, leaders with vision and rapid problem solvers, entrepreneurs in spirit and status quo-fighters!

Job Summary

IPEX is seeking a dynamic Customer Service professional to join their team. You will support multiple accounts and work across all levels of the organization, in addition to serving our customers externally.

Principal Responsibilities

You will work in a high-volume environment to respond to customer requests for orders, quotes, product inquiries and stock checks/prices. Working in a fast-paced environment, the incumbent will multi-task while maintaining the highest quality of customer service:

Respond to inquiries regarding price, delivery, or technical support
Respond to inquiries regarding status of customer orders
Resolve delays, service problems and disputes
Enter, release and track customer orders via fax, and phone
Verify customer account numbers, pricing, terms, delivery requirements etc.
Track backorders and ensure production, purchasing and distribution are reacting accordingly Prepare quotations
Liaise with other departments from the service team to ensure proper service from all directions
Provide technical support by referring to various IPEX publications
Respond to all customer inquiries in a timely manner

Key Performance Features

High drive for building strong customer relationships based on customer satisfaction
Overall management of sales orders and customer inquiries
Understanding of pricing relationships, and/or ability to organize price information
A firm grasp of the IPEX computer system
Relationship with internal colleagues and ability to resolve problems and disputes by consulting with the appropriate team members
Positive attitude and team focused outlook
High degree of organization and accuracy
Telephone manner and skills

Qualifications & experience

A very professional manner and a demonstrated commitment to providing excellent customer service in previous roles – comfortable interacting with all levels of the organization
Minimum 5 years of experience as a customer service representative
Bilingual in both English and French
Good time management and follow-up skills, including, the ability to effectively balance quality and quantity of output
Excellent computer and internet skills, especially Microsoft Office and email
Demonstrated ability to effectively resolve customer issues and complaints patiently
Strong written and verbal communication skills
Good team player, including the demonstrated ability to contribute to and foster a positive team environment
Industry experience is an asset
SAP knowledge an asset

IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Accommodation

requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at HR@ipexna.com

Read the full bilingual original

IPEX est l'un des principaux fournisseurs nord-américains de systèmes de tuyauterie en plastique de pointe. Notre mission est de façonner un avenir meilleur en connectant notre clientèle à l'eau et à l'énergie.

Nous avons présentement une opportunité en tant que Représentant(e) du service à la clientèle bilingue. Ce poste sera basé à la fois à la maison et au bureau et relèvera de notre bureau de St-Laurent. Il relève du directrice du service à la clientèle.

Ne manquez pas l'occasion de vous joindre à une grande famille de professionnels axés sur les gens, de leaders d'opinion et de penseurs rapides, d'entrepreneurs dans l'âme et de combattants du statu quo !

Résumé du poste

IPEX est à la recherche d'un professionnel du service à la clientèle pour se joindre à son équipe. Le candidat retenu s'occupera de plusieurs comptes et travaillera à tous les niveaux de l'organisation, en plus de servir nos clients à l'externe.

Principales responsabilités

Le représentant du service à la clientèle travaillera dans un environnement très dynamique pour répondre aux demandes des clients concernant les commandes, les devis, les demandes de renseignements sur les produits et les vérifications des stocks/prix. Travaillant dans un environnement en constante évolution, cette personne devra effectuer plusieurs tâches à la fois tout en maintenant la plus haute qualité de service à la clientèle :

Répondre aux demandes concernant le prix, la livraison, l'état des commandes ou l'assistance technique.
Résoudre les retards, les problèmes de service et les disputes
Saisir, valider et suivre les commandes des clients par EDI, fax et téléphone, à l'aide de notre solution ERP interne.
Vérifier les numéros de compte des clients, les prix, les conditions, les exigences de livraison, etc.
Suivre les commandes en attente et s'assurer que la production, les achats et la distribution réagissent en conséquence Préparer les devis
Collaborer étroitement avec les autres départements de l'équipe de service pour assurer un service précis dans toutes les directions.
Fournir une assistance technique en se référant aux diverses publications de l'IPEX.
Répondre à toutes les demandes des clients dans les meilleurs délais.

Caractéristiques principales

Forte volonté d'établir des relations solides avec les clients, basées sur la satisfaction de ces derniers
Gestion globale des commandes et des demandes des clients
Compréhension des relations de prix et/ou capacité à organiser les informations sur les prix
Maîtrise du système informatique IPEX
Relations avec les collègues internes et capacité à résoudre les problèmes et les litiges en consultant les membres appropriés de l'équipe.
Attitude positive et esprit d'équipe
Haut degré d'organisation et de précision
Comportement et compétences au téléphone

Qualifications et expérience

Une attitude très professionnelle et un dévouement avéré à fournir un excellent service à la clientèle dans des fonctions antérieures.
Au moins 5 ans d'expérience en tant que représentant du service clientèle
Excellentes compétences en matière de gestion du temps et de suivi, y compris la capacité à équilibrer efficacement la qualité et la quantité de travail. Excellentes compétences informatiques et Internet, en particulier Microsoft Office et le courrier électronique.
Capacité avérée à résoudre efficacement les problèmes et les plaintes des clients avec patience.
Solides compétences en matière de communication écrite et orale en français et en anglais.
Excellent esprit d'équipe et capacité avérée à s'intégrer dans un environnement d'équipe positif et à le favoriser.
Une expérience dans l'industrie est un atout.

IPEX s'engage à fournir des aménagements aux personnes handicapées tout au long du processus de recrutement et, sur demande, travaillera avec les candidats qualifiés pour leur fournir des aménagements appropriés d'une manière qui tienne compte des besoins d'accessibilité du candidat en raison de son handicap. Les candidats qui participent à tous les aspects du processus de sélection pour les emplois IPEX peuvent demander des aménagements. Pour demander un aménagement, veuillez contacter les RH à l'adresse HR@ipexna.com.

_____________________________

IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.

Do not miss the opportunity to join a diverse group of people-centric professionals, leaders with vision and rapid problem solvers, entrepreneurs in spirit and status quo-fighters!

Job Summary

Principal Responsibilities

Respond to inquiries regarding price, delivery, or technical support
Respond to inquiries regarding status of customer orders
Resolve delays, service problems and disputes
Enter, release and track customer orders via fax, and phone
Verify customer account numbers, pricing, terms, delivery requirements etc.
Track backorders and ensure production, purchasing and distribution are reacting accordingly Prepare quotations
Liaise with other departments from the service team to ensure proper service from all directions
Provide technical support by referring to various IPEX publications
Respond to all customer inquiries in a timely manner

Key Performance Features

High drive for building strong customer relationships based on customer satisfaction
Overall management of sales orders and customer inquiries
Understanding of pricing relationships, and/or ability to organize price information
A firm grasp of the IPEX computer system
Relationship with internal colleagues and ability to resolve problems and disputes by consulting with the appropriate team members
Positive attitude and team focused outlook
High degree of organization and accuracy
Telephone manner and skills

Qualifications & experience

A very professional manner and a demonstrated commitment to providing excellent customer service in previous roles – comfortable interacting with all levels of the organization
Minimum 5 years of experience as a customer service representative
Bilingual in both English and French
Good time management and follow-up skills, including, the ability to effectively balance quality and quantity of output
Excellent computer and internet skills, especially Microsoft Office and email
Demonstrated ability to effectively resolve customer issues and complaints patiently
Strong written and verbal communication skills
Good team player, including the demonstrated ability to contribute to and foster a positive team environment
Industry experience is an asset
SAP knowledge an asset

requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at HR@ipexna.com

Apply About employer

More about this job

Responsibilities

The representative manages customer accounts by processing orders, quotes, and product inquiries in a high-volume environment. They collaborate with internal departments to resolve service issues and provide technical support based on company publications.

Requirements

Candidates must have at least 5 years of customer service experience and be fully bilingual in English and French. Proficiency in Microsoft Office is required, while SAP and industry experience are considered assets.

Skills

Customer Service
Bilingualism
Order Management
Problem Solving
Microsoft Office
Time Management
Technical Support
Communication Skills
SAP
EDI
ERP Systems
Quotation Preparation
Account Management
Conflict Resolution
Organization
Accuracy

Visa sponsorship

Not detected in the job text

Keywords

Plastic Piping Systems
Customer Service Representative
Bilingual
ERP
SAP
EDI
Order Tracking
Quotations
Technical Support
Account Management
Microsoft Office
Manufacturing
Supply Chain
Customer Satisfaction
Saint-Laurent

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