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Added 9 mins ago
S
store manager, Central and South Calgary. A.B
Starbucks
AB · Alberta, Canada
- $61,000 to $80,875 CAD / year
- Full-time
Strong leadership skills and the ability to coach and mentor team partners with professional maturity
Added 9 mins ago
CF
Regional Vice President, Wealth
CI Financial
Toronto, ON
- Full-time
Coach advisors on sales strategies, pipeline management and client engagements.
Added 39 mins ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 39 mins ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 39 mins ago
R
Associate Director, Digital Transformation
RBC
Toronto, ON
- Full-time
Experience: 7+ years in project or portfolio management with a demonstrated track record of implementing program governance
Added 39 mins ago
R
Senior Analyst, QC Compliance
Resilience
Mississauga, ON · CAN - ON - Mississauga - Meadowpine Blvd
- Full-time
Mentor and coach Analyst II, Analyst, and Technician team members on quality systems, investigation practices, and GMP documentation requirements.
Added 2 hours ago
CA
Workplace Coach/Instructor
Cascade Aerospace Inc.
Abbotsford, BC
- Full-time
Comprehensive benefits package provided. Extended benefits and the Employee Resilience Program (all 100% paid by Cascade) are offered after 3 months of employment and Pension matching after…
Added 2 hours ago
M
Senior Field Supervision Manager
Manulife
Burlington, ON · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Coach and support Field Supervision Associates, share best practices, and contribute to training materials.
Added 3 hours ago
P&
Chef du Centre d’Excellence PGI | Director - ERP COE
Pratt & Whitney
Longueuil, QC
- Full-time
Added 5 hours ago
EV
Lead Registered Veterinary Technician
Ethos Veterinary Health
Langley (District), BC
- $37 to $47 CAD / hour
- Full-time
Mentor, coach, and support Veterinary Technicians to encourage professional growth, confidence, and clinical excellence
Added 5 hours ago
C
Sr. Team Leader, Wealth Client Services
CIBC
Toronto, ON
- Full-time
…internal and external client expectations. Lead, motivate, and coach direct reports within Private Banking to ensure they are capable of performing at or developing to the necessary…
Added 6 hours ago
C
Senior Audit Manager, Wealth Management
CIBC
Toronto, ON
- Full-time
People and Assignment Leadership - You will coach your team members on their developmental needs and provide leadership during individual assignments as well as team opportunities (this is…
Added 6 hours ago
M
Default Management Supervisor
Manulife
Halifax, NS · Kitchener, ON · Toronto, ON · Waterloo, ON
- Full-time
Lead, coach, and develop a high-performing team through ongoing performance conversations, development planning, mentoring, and recognition.
Added 6 hours ago
L
Truck and Coach Mechanic (310T) ***Relocation Package
Ledcor
Barrie, ON · Brampton, ON · Hamilton, ON · Mississauga, ON · Sault Ste. Marie, ON · Sudbury, ON · Thunder Bay, ON · ON
- Full-time
Ledcor Highways is now hiring skilled Truck and Coach Technicians/Heavy Duty Mechanics for our Highway Maintenance team for multiple Locations in Ontario.
Added 6 hours ago
GE
310T Mechanic
GFL Environmental Inc.
Bracebridge, ON
- Full-time
Retirement Savings: Company-matching RRSP/DPSP program to secure your financial future.
Added 7 hours ago
OR
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Bathurst, NB
- Other
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Added 8 hours ago
Workplace Coach/Instructor
I M P Group International Inc.
Abbotsford, BC
Comprehensive benefits package provided. Extended benefits and the Employee Resilience Program (all 100% paid by Cascade) are offered after 3 months of employment and Pension matching after…
Added 9 hours ago
A
Leader en excellence opérationnelle AOS - LEAD lean manufacturing AOS
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- Full-time
Added 10 hours ago
Child & Youth Program Instructor ID #1511
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Parry Sound, ON
Join our team at the new Tamarack North Centre, operated by the YMCA Simcoe/Muskoka. As a Child and Youth Program Instructor and be part of a journey of fun and growth! We are all about…
Added 10 hours ago
M
Director, Print & Post Operations & Financial Management
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Lead, coach, and develop managers and leads; build a resilient, documented, scalable operating model.
Added 10 hours ago
E
HR Service Center Analyst
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Coach employees and managers on self-service transactions and HR portal navigation
Added 11 hours ago
BC
Registered Practical Nurse - Operating Room
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Brantford, ON
- Full-time
Wellness matters, our Employee Assistance program is free and confidential to all employees and family members.
Added 11 hours ago
BC
Registered Practical Nurse - Operating Room
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Brantford, ON
- Full-time
Wellness matters, our Employee Assistance program is free and confidential to all employees and family members.
Added 11 hours ago
BC
Registered Practical Nurse - Medical B8
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Brantford, ON
- Full-time
Wellness matters, our Employee Assistance program is free and confidential to all employees and family members.
Added 11 hours ago
BC
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Brantford, ON
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IPI Delta Kamloops

Front Office Manager

Kamloops, BC, Canada

$60,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $60,000 to $65,000 CAD / year
Job type: Full-time
Experience: Minimum 3–5 years of experience in Front Office or Guest Services
Posting language: English
Posted: Oct 2, 2026

Original job description

Location: Kamloops, BC

Department: Front Office

Reports To: Director of Rooms

Job Type: Full-time, Permanent

Pay: $60,000 - $65,000 per year

About the Role

We are seeking a Front Office Manager to lead our Front Office team and oversee the daily operation of guest-facing services. In this role, you will drive team performance and be accountable for delivering exceptional guest experiences and service standards from arrival to departure. This is a leadership opportunity for someone who thrives in a fast-paced environment and is passionate about hospitality.

What You’ll Do

Lead and oversee all Front Office operations, including Front Desk and Guest Services
Coach, support, and develop team members to deliver exceptional guest service
Drive service quality and monitor guest satisfaction, implementing improvements as needed
Handle guest concerns and ensure timely and effective service recovery
Oversee scheduling, staffing, and daily workflow to meet operational needs
Support operational and financial goals through effective staffing, productivity, and service delivery
Ensure policies, procedures, and brand standards are consistently followed
Collaborate with other departments to ensure smooth hotel operations

What We’re Looking For

High School Diploma or GED; or 2-year degree from an accredited University in Hotel and Restaurant Management, Hospitality, Business Administration, or any other related courses
Minimum 3–5 years of experience in Front Office or Guest Services
Marriott work experience preferred
Strong leadership and team development skills
Excellent customer service and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment
Strong communication and organizational skills
Positive, professional, and team-oriented attitude
Flexible availability, including evenings, weekends, and holidays
Legally entitled to work in Canada

Working Conditions

Fast-paced, guest-facing environment with leadership and operational responsibilities. Scheduling may include evenings, weekends, and holidays.

Physical Requirements

Ability to stand and move throughout the shift
Occasional lifting and movement of items
Ability to work at a computer or front desk for extended periods

Why Join Us

Opportunity to grow within Delta Hotels by Marriott, part of a global brand
Work with an experienced and supportive leadership team
A collaborative team culture where your contributions are valued
Marriott travel discounts and food & beverage perks
Ongoing training and development opportunities
Staff meal program
Extended health benefits

At Delta Hotels by Marriott Kamloops, we believe great hospitality starts with great people - and we’re always looking for passionate, authentic team members who love to collaborate. As a full‑service hotel in the heart of the community, we offer a fast‑paced, supportive workplace where you can learn, grow, and be proud of what you do every day. Here, teamwork isn’t just a buzzword, it’s how we deliver standout guest experiences, bring meaningful events to life, and have each other’s backs behind the scenes. We value respect and inclusion, celebrate initiative, and recognize potential. If you’re ready to bring your energy, ideas, and care to a team that invests in you, Delta Kamloops is where you can build more than memorable stays - you can build a meaningful career.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We are committed to providing equal employment opportunities and an inclusive workplace. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

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More about this job

Responsibilities

The Front Office Manager leads and oversees all daily front office operations, including guest services and team performance. They are responsible for coaching staff, ensuring high service standards, and managing operational workflows to meet financial and guest satisfaction goals.

Requirements

Candidates must have a high school diploma or a 2-year degree in a related field, along with 3–5 years of experience in front office or guest services. Strong leadership, communication, and problem-solving skills are essential, as is the ability to work a flexible schedule including evenings and weekends.

Skills

Leadership
Team development
Customer service
Problem-solving
Front office operations
Staff scheduling
Communication
Organizational skills
Guest services
Service recovery
Operational management
Conflict resolution
Hospitality management
Financial goal support
Policy enforcement

Benefits

Marriott travel discounts
Food and beverage perks
Ongoing training and development
Staff meal program
Extended health benefits

Visa sponsorship

Not detected in the job text

Keywords

Front Office Manager
Hospitality
Marriott
Guest Services
Team Leadership
Operations Management
Staffing
Scheduling
Service Recovery
Guest Satisfaction
Hotel Management
Business Administration
Front Desk
Brand Standards
Full-time

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