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Added 1 min ago
KG
Community Manager (Toronto)
Kipling Group
Toronto, ON
- Full-time
Company Overview: Kipling is one of Canada’s largest and most successful independent full-service property management companies. Our core focus is property management – both commercial and…
Added 1 min ago
L
Financial Service Representative - LendDirect Office 1561
LendDirect
Halifax, NS
- Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…
Added 1 min ago
FN
Trade Marketing Manager
Far Niente LLC
Oakville, ON
- Full-time
Trade Marketing Manager, Far Niente Wine Estates
Added 1 min ago
MD
Fisheries Populations Monitoring and Regulations Manager - State Prog Admin Manager Sr
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…seeking a Fisheries Populations Monitoring and Regulations Manager to provide statewide leadership for fisheries populations monitoring, regulations, and operations programs. This position…
Added 1 min ago
MD
Equal Opportunity Compliance Manager - Affirmative Action Officer 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Added 17 mins ago
Front of House - Service Co-ordinator
Northland Properties
Colwood, BC
…15-20 crew members and running the restaurant in the absence of management personnel while upholding Denny's service and quality standards. You will be reporting to the General Manager. Our…
Added 17 mins ago
W
Study Manager (M&M)
Wood
Vancouver, BC
- $170,000 to $200,000 CAD / year
- Full-time
The Study Manager will have overall responsibility for overseeing the development of budgets, schedules and reports as well as for the management and coordination of project staff and…
Added 1 hour ago
NQ
software development project manager
Nord Quantique
Sherbrooke, QC
- Full-time
Added 1 hour ago
S
store manager, Central and South Calgary. A.B
Starbucks
AB · Alberta, Canada
- $61,000 to $80,875 CAD / year
- Full-time
3 years retail / customer service management experience
Added 1 hour ago
LC
Associate Product Manager
Loblaw Companies Limited
Brampton, ON
- Full-time
Calling all food lovers! The Assistant Product Manager works in a fast-paced environment to support the product development journey to bring our beloved brands including President’s Choice…
Added 1 hour ago
YS
Reproductive Health Manager
Yemen ShortList
Aden
- Full-time
Internally works with: Senior Health Manager, health technical and program managers (including MHPSS and Nutrition), Protection teams (Women’s Protection and Empowerment, Child Protection,…
Added 1 hour ago
VM
ACCOUNTS RECEIVABLE MANAGER
Valor Medical Solutions
SK
- Full-time
As an Accounts Receivable (AR) Manager at Valor Medical Solutions, you'll lead our AR team and oversee the complete process of capturing sales, billing, and collecting payments. We seek a…
Added 1 hour ago
TC
Overnight Awake Residential Worker, Full-Time
Taproot Community Support Services
Abbotsford, BC
- Full-time
…persons served current behavioural, mental health and other disability-related needs, support preferences, and their…
Added 1 hour ago
RG
Maintenance Planner/ Stores Supervisor
ROCKWOOL Group
Grand Forks, BC
- Full-time
The Maintenance Planner/ Stores Supervisor will report to the Maintenance Manager and has two direct reports.
Added 2 hours ago
KG
Multi-Family Junior Property Accountant (Toronto)
Kipling Group
Toronto, ON
- Full-time
…largest Canadian-owned, independent, full-service property management firms. With more than 130 professionals, the company manages a diverse portfolio of over 190 properties, totalling 28…
Added 2 hours ago
TE
Branch Administrator
TK Elevator
Sudbury, ON · Greater Sudbury, ON
- Full-time
…qualifications. All final hiring decisions are made by either the hiring manager or the recruitment…
Added 2 hours ago
WM
Quality Manager - Manufacturing
Weir Minerals
Surrey, BC
- Full-time
Quality Manager - Manufacturing / Rubber Products
Added 2 hours ago
P
Territory Sales Manager
PPG
Delta, BC
- Full-time
As a Territory Sales Manager, you will be responsible for developing profitable new business within the Automotive Refinish Collision segment for PPG. you will play a critical role in…
Added 2 hours ago
P
Sales Manager (Western Canada)
PPG
Mississauga, ON
- Full-time
The Sales Manager drives sales growth, profitability, and team development within their designated region (Western Canada). You will lead a high-performing team of Refinish Collision…
Added 2 hours ago
W
Quality Manager - Manufacturing
Weir
Surrey, BC
- Full-time
Quality Manager - Manufacturing / Rubber Products
Added 2 hours ago
U
Key Account Manager - Beauty & Personal Care
Unilever
Toronto, ON
- Full-time
We are looking for a commercially driven and customer-focused Key Account Manager to lead and grow one of our key Canadian retail accounts, Costco.
Added 3 hours ago
KC
Fast food restaurant manager
KFC Canada (Yum! Brands Subsidiary)
Victoria, BC
- Full-time
Added 3 hours ago
BK
Fast food restaurant manager
Burger King
Victoria, BC
- Full-time
Added 3 hours ago
CT
project manager - non-technical
Cowichan Tribes
Duncan, BC
- Full-time
Business administration and management, general
Added 3 hours ago
AA
Gestionnaire des garanties / Warranty Manager
Airbus Aircraft
Montreal, QC
- Full-time
Gestionnaire des garanties / Warranty Manager

IPI Delta Kamloops

Front Office Manager

Kamloops, BC, Canada

$60,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $60,000 to $65,000 CAD / year
Job type: Full-time
Experience: Minimum 3–5 years of experience in Front Office or Guest Services
Posting language: English
Posted: Oct 2, 2026

Original job description

Location: Kamloops, BC

Department: Front Office

Reports To: Director of Rooms

Job Type: Full-time, Permanent

Pay: $60,000 - $65,000 per year

About the Role

We are seeking a Front Office Manager to lead our Front Office team and oversee the daily operation of guest-facing services. In this role, you will drive team performance and be accountable for delivering exceptional guest experiences and service standards from arrival to departure. This is a leadership opportunity for someone who thrives in a fast-paced environment and is passionate about hospitality.

What You’ll Do

Lead and oversee all Front Office operations, including Front Desk and Guest Services
Coach, support, and develop team members to deliver exceptional guest service
Drive service quality and monitor guest satisfaction, implementing improvements as needed
Handle guest concerns and ensure timely and effective service recovery
Oversee scheduling, staffing, and daily workflow to meet operational needs
Support operational and financial goals through effective staffing, productivity, and service delivery
Ensure policies, procedures, and brand standards are consistently followed
Collaborate with other departments to ensure smooth hotel operations

What We’re Looking For

High School Diploma or GED; or 2-year degree from an accredited University in Hotel and Restaurant Management, Hospitality, Business Administration, or any other related courses
Minimum 3–5 years of experience in Front Office or Guest Services
Marriott work experience preferred
Strong leadership and team development skills
Excellent customer service and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment
Strong communication and organizational skills
Positive, professional, and team-oriented attitude
Flexible availability, including evenings, weekends, and holidays
Legally entitled to work in Canada

Working Conditions

Fast-paced, guest-facing environment with leadership and operational responsibilities. Scheduling may include evenings, weekends, and holidays.

Physical Requirements

Ability to stand and move throughout the shift
Occasional lifting and movement of items
Ability to work at a computer or front desk for extended periods

Why Join Us

Opportunity to grow within Delta Hotels by Marriott, part of a global brand
Work with an experienced and supportive leadership team
A collaborative team culture where your contributions are valued
Marriott travel discounts and food & beverage perks
Ongoing training and development opportunities
Staff meal program
Extended health benefits

At Delta Hotels by Marriott Kamloops, we believe great hospitality starts with great people - and we’re always looking for passionate, authentic team members who love to collaborate. As a full‑service hotel in the heart of the community, we offer a fast‑paced, supportive workplace where you can learn, grow, and be proud of what you do every day. Here, teamwork isn’t just a buzzword, it’s how we deliver standout guest experiences, bring meaningful events to life, and have each other’s backs behind the scenes. We value respect and inclusion, celebrate initiative, and recognize potential. If you’re ready to bring your energy, ideas, and care to a team that invests in you, Delta Kamloops is where you can build more than memorable stays - you can build a meaningful career.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We are committed to providing equal employment opportunities and an inclusive workplace. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

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More about this job

Responsibilities

The Front Office Manager leads and oversees all daily front office operations, including guest services and team performance. They are responsible for coaching staff, ensuring high service standards, and managing operational workflows to meet financial and guest satisfaction goals.

Requirements

Candidates must have a high school diploma or a 2-year degree in a related field, along with 3–5 years of experience in front office or guest services. Strong leadership, communication, and problem-solving skills are essential, as is the ability to work a flexible schedule including evenings and weekends.

Skills

Leadership
Team development
Customer service
Problem-solving
Front office operations
Staff scheduling
Communication
Organizational skills
Guest services
Service recovery
Operational management
Conflict resolution
Hospitality management
Financial goal support
Policy enforcement

Benefits

Marriott travel discounts
Food and beverage perks
Ongoing training and development
Staff meal program
Extended health benefits

Visa sponsorship

Not detected in the job text

Keywords

Front Office Manager
Hospitality
Marriott
Guest Services
Team Leadership
Operations Management
Staffing
Scheduling
Service Recovery
Guest Satisfaction
Hotel Management
Business Administration
Front Desk
Brand Standards
Full-time

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