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Ipsos in Canada

Director, Innovation

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 6, 2026
Experience: Minimum of 7 years research experience; ideally at least 5 years on the supplier side.
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Description

This posting is not for an existing vacancy. We are accepting applications to identify candidates for anticipated future opportunities.

What makes this role important at Ipsos?

In this role, you will have the exciting responsibility of being a trusted partner to several leading companies as they pursue innovation and renovation strategies as a cornerstone to their business growth. Key sectors you would be supporting include Packaged Goods and/or Quick Serve Restaurant, and potentially Financial Services, working with Tier 1 Canadian and multinational clients. The Director acts as strategic leader for the project/account team and plays a key role in strengthening broader client relationships.

As a Director, you are collaborative and strategically minded by nature, have an eagle-eye attention to detail and brilliant organizational skills. You will manage some projects directly, while supervising junior staff in executing other projects. The role employs both proprietary and custom primary, quantitative research methodologies designed to help clients solve their innovation related business problems. In this role, you will act as strategic leader for project team and play a key role in strengthening general client relationships and designing and interpreting more complex research engagements.

As a key leader, you will build team talent and create client loyalty and respect. You will work closely with senior team leaders to assure project accuracy and make sure that things stay on schedule. You also get to share your many creative and analytical skills with your bright, coachable, talented team members daily; a key part of the role is elevating junior members’ storytelling and design consultation. You should excel at the ability to think through implications of actions and insight delivery, identify opportunities and risks, and to balance what the client needs with the optimal outcome for Ipsos.

What You Can Expect To Be Doing

Direct the process: manage the day-to-day responsibilities of several research projects from start to finish, help frame objectives, develop research design and manage/guide on sampling plans, develop questionnaires and analyze results and guide creation of, as well as presenting, final client deliverables.
Make research happen: Find operational efficiencies and drive them forward. Collaborate with your team members so that projects get done well and right: on time, on budget and on strategy for the client, ability to think creatively about how to align appropriate project resources, whether inside or outside of the immediate project team
Show our clients the love: Develop an understanding of our clients’ business issues and the industries in which they operate. Maintain and strengthen client relationships through our collective team greatness. Become a trusted advisor to clients by understanding their big picture strategy and day to day needs.

 This might be the job for you if you have:

Minimum of 7 years research experience; ideally at least 5 years on the supplier side.
Strong experience with primary quantitative research, including design of the most suitable research approach, survey design, sampling plans and a story-telling based approach to analysis.
Superior organizational skills, including ability to manage and delegate work effectively, attention to detail & demonstrated commitment to the accuracy and completeness of information
Ability to oversee multiple projects, including managing workload of direct reports
Strong team leadership skills with experience in mentoring and/or managing others - ability to coach, guide and support direct reports
Strong aptitude for research consulting with highly developed analytic skills
Ability to think strategically in terms of clients’ business, as well as opportunities for Ipsos to grow its business
Highly motivated, self-directed and possess a driven personality capable of working within tight deadlines
Strong communications skills; you know how to translate complex data into easy to understand, actionable insights.
Proficiency in developing clear narrative and storytelling in presentation, visually and in writing.

If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to!

In accordance with Ontario & British Columbia law, the estimated base salary range for this role is $90,000 to $105,000 CAD. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.  

What’s in it for you:  

At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | CA

Commitment to Diversity  

Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data - they are the essence of who we are and what we do.  

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with the code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.  

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.  

#IpsosCanada

About Us

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work!

About The Team

The Innovation Service Line guides clients throughout the innovation journey as they develop and launch new or improved products and services spanning a range of verticals. We help our clients develop the initial idea for a product/service, ensure the fully-articulated description of the product/service resonates with consumers, confirm that prototypes of the product/service properly deliver on consumer expectations, and finetune the full mix prior to launch. This is accomplished using best-in-class services, including idea screening, concept testing, product testing, price and line optimization, package testing and volumetric forecasting.

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More about this job

Responsibilities

Lead multiple innovation and renovation research projects from defining objectives and designing research through analysis and client presentations, ensuring delivery on time, on budget, and aligned with client strategy. Strengthen client relationships as a trusted advisor while managing and developing team members and improving the quality of their research storytelling and consultation.

Requirements

Requires at least seven years of research experience, ideally including five or more years on the supplier side, and strong expertise in primary quantitative research, research design, survey development, sampling, and analysis. Candidates should also bring strategic consulting, project and team leadership, mentoring, strong organization, and the ability to communicate complex findings as clear, actionable insights.

Skills

Primary Quantitative Research
Research Design
Survey Design
Sampling Plans
Data Analysis
Research Consulting
Strategic Thinking
Project Management
Team Leadership
Mentoring and Coaching
Storytelling
Presentation Development
Organizational Skills
Questionnaire Development
Innovation Research

Benefits

Career Development
Generous Paid Time Off
Healthcare Plans
Wellness Benefits
Flexible Workplace Policy

Visa sponsorship

Not detected in the job text

Keywords

Innovation Research
Renovation Strategies
Primary Quantitative Research
Custom Research
Research Design
Survey Design
Sampling Plans
Questionnaire Development
Data Analysis
Idea Screening
Concept Testing
Product Testing
Price Optimization
Line Optimization
Package Testing
Volumetric Forecasting
Research Consulting
Project Management
Team Leadership
Mentoring
Storytelling
Actionable Insights
Packaged Goods
Quick Serve Restaurants
Financial Services
Market Research

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