Find work in Canada.

336,820 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 16 mins ago
RB
Staff Cloud Security Engineer (Global Security)
Royal Bank of Canada
Vancouver, BC · Toronto, ON
- Full-time
…Public Cloud Security across all tenants. In this role as a Staff Cloud Security Engineer, you will play a crucial role in developing innovative solutions to enhance RBC's Cloud Security…
Added 30 mins ago
TG
Senior Information Analyst, Investigative Services (12 Months Contract)
TMX Group
Toronto, ON
- $30 to $35 CAD / hour
- Full-time
Help to ensure staff produce consistently high quality reports as measured by timelines, thoroughness and accuracy.
Added 30 mins ago
D
Site Safety Coordinator
Durwest
Victoria, BC
- Full-time
Ensure all hazard assessments are completed and filed on the company’s safety management platform.
Added 30 mins ago
Senior Business Analyst
World Vision Canada
Mississauga, ON
Added 30 mins ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking…
Added 30 mins ago
T
Personal Banking Associate - O'Brien, Ville Saint Laurent (Part-time, 18.75h/week)
TD
Montreal, QC
- Part-time
…our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking…
Added 30 mins ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking…
Added 30 mins ago
T
Personal Banking Associate Trainee
TD
Perth, ON
- Full-time
…our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking…
Added 1 hour ago
Junior Software Developer
KEV Group
Toronto, ON
KEV builds mission-critical financial software for K12 schools across North America. Our platform provides real-time visibility and control over how funds are collected and managed,…
Added 1 hour ago
T
Personal Banking Associate
TD
Toronto, ON
- Full-time
…our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking…
Added 1 hour ago
T
Personal Banker Trainee
TD
AB
- Full-time
Act as a point of contact for the frontline staff in handling customer problems
Added 1 hour ago
T
PIA Client Service Associate
TD
Toronto, ON
- Full-time
…assignments. You may also correspond with clients and other branch staff. In this frontline role, your first impressions will leave lasting results on our business and customer…
Added 2 hours ago
CO
Staff Software Engineer
Capital One
Toronto, ON
- Full-time
Act as a tech lead developer owning technical design and development of cross-functional, multi-platform, fault tolerant application systems
Added 2 hours ago
C
Electrical Engineer / System Integrator
Canal
North Vancouver, BC
- Full-time
…distribution and/or conversion systems, SCADA systems, integrated platform systems, associated technologies and/or system…
Added 2 hours ago
WW
Platform Facilitator and Technology Specialist
Worldsource Wealth Management
Markham, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Platform Facilitator and Technology Specialist plays a key role in supporting advisor growth, onboarding, and adoption of technology across existing and prospective Worldsource…
Added 2 hours ago
SP
Marketing Coordinator
Sahara Place
Brampton, ON
- Full-time
Stay current on platform trends and adapt them to a calm, premium brand voice.
Added 2 hours ago
K
Staff Technical Program Manager
Kaseya
Vancouver, BC
- Full-time
We are seeking an experienced Staff Technical Program Manager to lead large-scale, cross-functional programs across Kaseya's Data and AI Platform organization.
Added 2 hours ago
R
Administrative Assistant
RBC
Toronto, ON
- Full-time
Maintaining vacation schedule and master schedule of whereabouts for staff.
Added 2 hours ago
R
Associate Director & Senior Counsel
RBC
Toronto, ON
- Full-time
The RBC Capital Markets Law Group is seeking to staff a securities lawyer in an Associate Director & Senior Counsel position to support the Investment Banking and Global Markets trading…
Added 2 hours ago
T
Personal Banking Associate Trainee
TD
St. Catharines, ON
- Full-time
…our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking…
Added 2 hours ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking…
Added 2 hours ago
T
Personal Banker
TD
Belleville, ON
- Full-time
· Act as a point of contact for the frontline staff in handling customer problems
Added 2 hours ago
T
Personal Banking Associate
TD
Salmon Arm, BC
- Part-time
…our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking…
Added 2 hours ago
YG
Precast Fabricator (Assembly) - Part Time
York Group
Nisku, AB
- Part-time
Team members will work closely with supervisors and fellow production staff on a part-time schedule, assisting in meeting daily production goals while maintaining high standards for safety,…
Added 2 hours ago
SS
License Owner, Montreal
Stranger Soccer
Montreal, QC
- Full-time
…you to download the Stranger Soccer app and experience the platform…

iQmetrix

Client Onboarding Specialist

Regina, SK, Canada

Salary: $65,000 - $88,000 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: $65,000 - $88,000 CAD
Job type: Full-time
Apply by: Apr 5, 2027
Experience: 5+ years of experience in client onboarding, implementation, enablement, customer success, account management, or a similar client-facing role
Posting language: English
Posted: Oct 7, 2026

Original job description

What We do:

iQmetrix is a global provider of Interconnected Commerce software solutions for telecom retail. Interconnected Commerce is an AI-native telecom commerce platform that acts as a system of intelligence. It replaces fragmented legacy stacks with a modern, modular operating layer, connecting telcos, retailers, and OEMs into one flow across channels and markets. The result is less complexity, lower cost, and the speed to move ahead.

For 26 years, we’ve been passionate about helping the leading brands in telecom to grow by providing best-in-class software, services, and expertise that enables them to adapt and thrive. Our solutions power $17BN in sales annually, handling nearly 53 million invoices and more than 28 million activations, and are used by more than 370,000 telecom retail professionals across almost 1,000 clients. iQmetrix is a privately held software-as-a-service (SaaS) company with employees in Canada, the U.S., India, and Europe. For more information, please visit www.iqmetrix.com.

How We Do it:

We are on a self-management journey. As we work to move away from the restrictions of hierarchy, teams are building collaborative peer-based networks where there are no bosses. Decisions are meant to be distributed to the people who are best able to make the decisions which means more freedom for individuals to contribute at their highest levels. We are purpose-driven, helping individuals connect to the meaning in their day-to-day work. Additionally, we are currently on the road to building a diverse and inclusive environment. Working at iQmetrix means always looking at ways to be better.

Reports To: Operations Facilitator

Salary: $65,000 - $88,000 CAD

About the Team:

Client Launch & Enablement team partners with clients from the moment they begin their journey with us, through implementation, enablement, and product adoption. We focus on delivering great experiences, removing barriers to success, and making sure clients get the full value of our products. By listening to client needs and collaborating across teams, we build trusted, long-term partnerships that support continued success and stronger business outcomes.

About the Role:

As a Client Onboarding Specialist, you'll own the client onboarding and adoption experience during launch for Intelligent Commerce Retail Experience. You'll make sure required setup activities are completed accurately, clients understand how to use the tools in their day-to-day operations, and every account is set up for a successful go-live.

This role goes beyond completing implementation tasks. You'll be the person who helps clients feel confident, prepared, and equipped for long-term success. You'll work closely with Implementation, Product, Support, and Account Management to deliver a launch experience that is consistent, well-coordinated, and focused on outcomes.

What you’ll be doing:

Facilitating client onboarding. Lead clients through a structured onboarding plan. Guide enablement activities, run readiness checkpoints, and confirm required setup items are completed accurately and on time.
Building client confidence. Deliver onboarding and training sessions to audiences ranging from store associates to head-office leaders. Explain key workflows, recommend resources, and adapt your approach to each client's level of experience.
Supporting account alignment. Partner with Account Managers and client stakeholders to connect launch activities to client goals. Communicate progress, flag risks early, and support a smooth handoff to ongoing account and support teams after launch.
Driving adoption. Monitor early usage and readiness signals, identify clients who are at risk of a weak launch, and put targeted follow-up or enablement plans in place.
Improving launch consistency. Work with cross-functional teams to capture lessons learned, build and maintain reusable playbooks, checklists, and training materials, and identify process gaps that affect client readiness or adoption.
Managing client communication and relationships. Bring a client-focused approach grounded in empathy, clarity, timely follow-through, and practical guidance, across both high-volume and complex requests.
Keeping records accurate. Maintain onboarding activity, milestones, and client notes in Salesforce so the broader team has clear visibility into each account's status.

What We're Looking For:

5+ years of experience in client onboarding, implementation, enablement, customer success, account management, or a similar client-facing role
Experience managing several client onboardings at the same time, from kickoff through go-live
Experience delivering training or enablement sessions to non-technical users
Problem-solving skills and a practical approach to resolving issues and removing blockers
Comfort with process mapping and workflow analysis, so you can understand how a client's business operates and where our tools fit in
Attention to detail and consistent follow-through
Ability to build relationships and work with stakeholders at all levels, from frontline staff to executives
Systems thinking: you see how setup decisions, processes, and people connect to launch outcomes
Hands-on experience with Salesforce (or a similar CRM) for tracking accounts, activities, and milestones

Nice to Have:

Experience with iQmetrix products, or with retail point-of-sale, inventory, or commerce software
Background in retail, telecom, or multi-location businesses
Familiarity with project or collaboration tools such as Jira, Confluence, Asana, or Microsoft Teams
Experience building onboarding playbooks, knowledge-base content, or training materials

What We Offer:

Begin your journey with a competitive starting salary! 
Enjoy peace of mind with a comprehensive benefits package for you and your entire family. 
Embrace work-life harmony with a flexible hybrid working environment, generous vacation and trusted sick leave program. 
Invest in your future with our RRSP/401K/PF and Share Ownership plans. What's even better? We offer a match program!
We care about your family, offering maternity, adoption, and paternity leave salary top ups as well as ten “New Baby Days” for all parents welcoming a new child into their life.  
Enjoy a “Cultural Day” off annually to celebrate a day of religious or cultural significance. 
Give back with up to 6 days of paid time off annually for volunteering or personal learning. 
We believe in the value of taking time to refresh, re-energize, and reflect on your career journey. Employees are granted a seven-week sabbatical after every seven years of employment!

What is an iQer?

An iQer is a term, used daily across all iQmetrix locations, is someone who works for iQmetrix. Sounds simple, but there’s more to being an iQer than meets the eye!

If you’re an iQer, you approach problems with humility and an open mind. You’re a go-getter who doesn’t wait around to be told what do to. Whether it’s on your own or with a team, you aren’t afraid to try new things, fail, succeed, and improve along the way. Your team, the company, and the well-being of others come before your personal agenda - you’re an ally to your colleagues and the community.

The world changes fast and, as an iQer, you’re ready to adapt. You recognize diversity in the world, listen to others, and consider all perspectives.

Want to Join the Team? 

If you’re interested in a career with iQmetrix, please submit your resume and cover letter. We are an equal opportunity employer. We do not discriminate based on race, faith, colour, cultural background, gender, sexual orientation, age, marital status, or disability status. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

We are a hybrid work environment, remote and in-office for all employees in an office city.

You can view our job applicant privacy policy here.

Apply About employer

More about this job

Responsibilities

Lead clients through onboarding, setup, training, readiness checks, and go-live for Intelligent Commerce Retail Experience, while monitoring early adoption and addressing launch risks. Coordinate with internal teams and client stakeholders, maintain accurate Salesforce records, and improve launch processes and reusable enablement materials.

Requirements

Candidates need at least five years of experience in onboarding, implementation, enablement, customer success, account management, or a similar client-facing role, including managing multiple launches and training non-technical users. They should be skilled in problem-solving, process and workflow analysis, stakeholder relationships, detailed follow-through, and using Salesforce or a similar CRM; retail, telecom, commerce software, and playbook experience are advantageous.

Skills

Client Onboarding
Implementation Management
Client Enablement
Customer Training
Customer Success
Project Coordination
Stakeholder Management
Process Mapping
Workflow Analysis
Problem-Solving
Risk Identification
Product Adoption
Salesforce
Playbook Development
Cross-Functional Collaboration

Benefits

Flexible Hybrid Work Environment
Vacation Leave
Sick Leave
RRSP/401(k)/Provident Fund Plans
Share Ownership Plan
Employer Matching Program
Maternity Leave Salary Top-Up
Adoption Leave Salary Top-Up
Paternity Leave Salary Top-Up
New Baby Days
Cultural Day
Paid Volunteer or Personal Learning Leave
Seven-Week Sabbatical After Seven Years

Visa sponsorship

Not detected in the job text

Keywords

Client Onboarding
Telecommunications
Telecom Retail
SaaS
Implementation
Client Enablement
Customer Success
Product Adoption
Go-Live Readiness
Training
Salesforce
CRM
Process Mapping
Workflow Analysis
Risk Management
Account Management
Stakeholder Management
Cross-Functional Collaboration
Onboarding Playbooks
Knowledge-Base Content
Retail Point-of-Sale
Inventory Software
Commerce Software
Jira
Confluence
Asana
Microsoft Teams

Report this job