Find work in Canada.

330,432 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
W
Senior Technical Consultant
Worley
Calgary, AB · Edmonton, AB
- Full-time
The Senior Technical Consultant – Functional Safety, within the Autonomous Operations business, reports to the Technical Director of Functional Safety, Autonomous Operations, Americas. The…
Added 5 mins ago
U
Dir. Software Development
UKG
Montreal, QC
- Full-time
…outils permettant aux équipes produit d'offrir des expériences client cohérentes et…
Added 5 mins ago
C
Bilingual Sales Associate, Apartments.com - Toronto, Ontario
CoStar
Toronto, ON
- Full-time
Business Development – Using CoStar Groups extensive market data, prospect opportunities to develop new business, and identify upsell and renewal opportunities with current customers.
Added 19 mins ago
I
Client Onboarding Specialist
iQmetrix
Winnipeg, MB
- Full-time
Client Launch & Enablement team partners with clients from the moment they begin their journey with us, through implementation, enablement, and product adoption. We focus on delivering…
Added 34 mins ago
MB
Coordinator, Marketing
Maison Birks
Montreal, QC
- Full-time
Responsible for the coordination and development of marketing materials and collateral for International tradeshows, including collaborating closely with the Visual Merchandising and sales…
Added 34 mins ago
R&
Senior Business Analyst - Finance Transformation
Robertson & Company Ltd.
Toronto, ON
- Contract
Partner with implementation teams, business users, and system integrators to ensure requirements are translated into effective Oracle Finance solutions.
Added 49 mins ago
I
Client Onboarding Specialist
iQmetrix
Toronto, ON
- Full-time
Client Launch & Enablement team partners with clients from the moment they begin their journey with us, through implementation, enablement, and product adoption. We focus on delivering…
Added 49 mins ago
G&
Principal Scientist, Bioanalytical R&D – LC-MS/MS Method Development
Groom & Associés / Associates
Laval, QC
- Full-time
Partner with Business Development and commercial teams to evaluate new opportunities, project timelines, and technical requirements.
Added 50 mins ago
A
Banking Relationship Sales Representative (Small Business Solutions) – Whitby Territory
ADP
Mississauga, ON
- Full-time
Our Sales teams are at the heart of ADP’s success. Every day, they earn client trust, solve complex business challenges, and build long‑term partnerships that help organizations thrive.
Added 1 hour ago
CB
Business Development Manager
CapWest Build
Vancouver, BC
- Full-time
7 to 10+ years in the construction industry, with at least 3 to 5 years in business development, preconstruction, estimating, project management, operations, or client-facing roles
Added 1 hour ago
T
Customer Experience Associate - Riverview
TD
Riverview, NB
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
TS
Health & Safety Program Manager
The Salvation Army in Canada
Toronto, ON
- Full-time
By providing expert guidance, coaching, and client service to leaders and employees, the role helps mitigate risk, strengthen organizational accountability, and foster a culture of safety.…
Added 1 hour ago
RB
Billingual Operations Representative
Royal Bank of Canada
Toronto, ON
- Full-time
Part of a team that is responsible for the ownership of end-to-end problem resolution for ATM's, VMS client/ Account manager support. Accounting Services activities and functions related to…
Added 1 hour ago
A
Outside Field Sales Representative (Small Business Solutions)- (Bilingual: English & Cantonese/Mandarin)
ADP
Mississauga, ON
- $71,600 to $121,600 CAD / year
- Full-time
Our Sales teams are at the heart of ADP’s success. Every day, they earn client trust, solve complex business challenges, and build long‑term partnerships that help organizations thrive.
Added 1 hour ago
A
Banking Relationship Sales Representative (Small Business Solutions)
ADP
Burnaby, BC
- Full-time
Our Sales teams are at the heart of ADP’s success. Every day, they earn client trust, solve complex business challenges, and build long‑term partnerships that help organizations thrive.
Added 2 hours ago
TS
Canada | Winter 2027 Internship Program | Canada | Programme de stage d'hiver 2027
TD SYNNEX
Mississauga, ON
- Full-time
Analyze sales and operational data to identify trends, recommend process improvements, and gain hands-on experience in distributor, vendor, and partner business operations.
Added 2 hours ago
I
Client Onboarding Specialist
iQmetrix
Vancouver, BC
- Full-time
Client Launch & Enablement team partners with clients from the moment they begin their journey with us, through implementation, enablement, and product adoption. We focus on delivering…
Added 2 hours ago
M
Account Director
Mint
Toronto, ON
- Full-time
The Account Director, Experiential & Integrated Marketing leads large-scale, multi-channel client business at Mint and bringing together XM, creative, PR, and digital expertise to deliver…
Added 2 hours ago
TI
Digital Controls Technical Specialist
Trane Italia
Montreal, QC
- Full-time
…Trane® and Thermo King, sustainability is not just how we do business - it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to…
Added 2 hours ago
V
Client Consulting Manager
Visa
Toronto, ON
- Full-time
…ensuring that Visa is both, the preferred brand and unique business partner. Ideal candidates will have management consulting, corporate strategy and banking or payments experience.…
Added 2 hours ago
V
Senior Consultant, Service Experience
Visa
Toronto, ON
- Full-time
Client Services provides industry-leading operational support to Visa’s clients worldwide. Through its deep knowledge and expertise, Client Services serves as a key internal partner to…
Added 2 hours ago
V
Senior Director, Issuing Solutions Sales, Canada
Visa
Toronto, ON
- Full-time
Partner with executive stakeholders to understand business priorities, growth ambitions, risk management objectives, digital transformation goals, and modernization initiatives.
Added 2 hours ago
A
Manager, Technology Application Support
Aviso
Toronto, ON
- $110,000 to $125,000 CAD / year
- Full-time
Work with application development teams to ensure proper system design and implementation, ensuring that applications are supportable and meet business requirements
Added 2 hours ago
WR
Coordinator, Attendance Management
Windsor Regional Hospital
Windsor, ON
- Full-time
Partner with Managers and Human Resource Business Partners for the administration of the Attendance Management Program.
Added 2 hours ago
DG
Manager, Business Transformation
Doane Grant Thornton LLP
Toronto, ON
- Full-time
As a Manager, Business Transformation, you will help bring the Firm’s strategy to life by leading workstreams within enterprise-wide transformation initiatives across people, processes, and…

iQmetrix

Client Onboarding Specialist

Vancouver, BC, Canada

Salary: $65,000 - $88,000 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: $65,000 - $88,000 CAD
Job type: Full-time
Apply by: Apr 5, 2027
Experience: 5+ years of experience in client onboarding, implementation, enablement, customer success, account management, or a similar client-facing role
Posting language: English
Posted: Oct 7, 2026

Original job description

What We do:

iQmetrix is a global provider of Interconnected Commerce software solutions for telecom retail. Interconnected Commerce is an AI-native telecom commerce platform that acts as a system of intelligence. It replaces fragmented legacy stacks with a modern, modular operating layer, connecting telcos, retailers, and OEMs into one flow across channels and markets. The result is less complexity, lower cost, and the speed to move ahead.

For 26 years, we’ve been passionate about helping the leading brands in telecom to grow by providing best-in-class software, services, and expertise that enables them to adapt and thrive. Our solutions power $17BN in sales annually, handling nearly 53 million invoices and more than 28 million activations, and are used by more than 370,000 telecom retail professionals across almost 1,000 clients. iQmetrix is a privately held software-as-a-service (SaaS) company with employees in Canada, the U.S., India, and Europe. For more information, please visit www.iqmetrix.com.

How We Do it:

We are on a self-management journey. As we work to move away from the restrictions of hierarchy, teams are building collaborative peer-based networks where there are no bosses. Decisions are meant to be distributed to the people who are best able to make the decisions which means more freedom for individuals to contribute at their highest levels. We are purpose-driven, helping individuals connect to the meaning in their day-to-day work. Additionally, we are currently on the road to building a diverse and inclusive environment. Working at iQmetrix means always looking at ways to be better.

Reports To: Operations Facilitator

Salary: $65,000 - $88,000 CAD

About the Team:

Client Launch & Enablement team partners with clients from the moment they begin their journey with us, through implementation, enablement, and product adoption. We focus on delivering great experiences, removing barriers to success, and making sure clients get the full value of our products. By listening to client needs and collaborating across teams, we build trusted, long-term partnerships that support continued success and stronger business outcomes.

About the Role:

As a Client Onboarding Specialist, you'll own the client onboarding and adoption experience during launch for Intelligent Commerce Retail Experience. You'll make sure required setup activities are completed accurately, clients understand how to use the tools in their day-to-day operations, and every account is set up for a successful go-live.

This role goes beyond completing implementation tasks. You'll be the person who helps clients feel confident, prepared, and equipped for long-term success. You'll work closely with Implementation, Product, Support, and Account Management to deliver a launch experience that is consistent, well-coordinated, and focused on outcomes.

What you’ll be doing:

Facilitating client onboarding. Lead clients through a structured onboarding plan. Guide enablement activities, run readiness checkpoints, and confirm required setup items are completed accurately and on time.
Building client confidence. Deliver onboarding and training sessions to audiences ranging from store associates to head-office leaders. Explain key workflows, recommend resources, and adapt your approach to each client's level of experience.
Supporting account alignment. Partner with Account Managers and client stakeholders to connect launch activities to client goals. Communicate progress, flag risks early, and support a smooth handoff to ongoing account and support teams after launch.
Driving adoption. Monitor early usage and readiness signals, identify clients who are at risk of a weak launch, and put targeted follow-up or enablement plans in place.
Improving launch consistency. Work with cross-functional teams to capture lessons learned, build and maintain reusable playbooks, checklists, and training materials, and identify process gaps that affect client readiness or adoption.
Managing client communication and relationships. Bring a client-focused approach grounded in empathy, clarity, timely follow-through, and practical guidance, across both high-volume and complex requests.
Keeping records accurate. Maintain onboarding activity, milestones, and client notes in Salesforce so the broader team has clear visibility into each account's status.

What We're Looking For:

5+ years of experience in client onboarding, implementation, enablement, customer success, account management, or a similar client-facing role
Experience managing several client onboardings at the same time, from kickoff through go-live
Experience delivering training or enablement sessions to non-technical users
Problem-solving skills and a practical approach to resolving issues and removing blockers
Comfort with process mapping and workflow analysis, so you can understand how a client's business operates and where our tools fit in
Attention to detail and consistent follow-through
Ability to build relationships and work with stakeholders at all levels, from frontline staff to executives
Systems thinking: you see how setup decisions, processes, and people connect to launch outcomes
Hands-on experience with Salesforce (or a similar CRM) for tracking accounts, activities, and milestones

Nice to Have:

Experience with iQmetrix products, or with retail point-of-sale, inventory, or commerce software
Background in retail, telecom, or multi-location businesses
Familiarity with project or collaboration tools such as Jira, Confluence, Asana, or Microsoft Teams
Experience building onboarding playbooks, knowledge-base content, or training materials

What We Offer:

Begin your journey with a competitive starting salary! 
Enjoy peace of mind with a comprehensive benefits package for you and your entire family. 
Embrace work-life harmony with a flexible hybrid working environment, generous vacation and trusted sick leave program. 
Invest in your future with our RRSP/401K/PF and Share Ownership plans. What's even better? We offer a match program!
We care about your family, offering maternity, adoption, and paternity leave salary top ups as well as ten “New Baby Days” for all parents welcoming a new child into their life.  
Enjoy a “Cultural Day” off annually to celebrate a day of religious or cultural significance. 
Give back with up to 6 days of paid time off annually for volunteering or personal learning. 
We believe in the value of taking time to refresh, re-energize, and reflect on your career journey. Employees are granted a seven-week sabbatical after every seven years of employment!

What is an iQer?

An iQer is a term, used daily across all iQmetrix locations, is someone who works for iQmetrix. Sounds simple, but there’s more to being an iQer than meets the eye!

If you’re an iQer, you approach problems with humility and an open mind. You’re a go-getter who doesn’t wait around to be told what do to. Whether it’s on your own or with a team, you aren’t afraid to try new things, fail, succeed, and improve along the way. Your team, the company, and the well-being of others come before your personal agenda - you’re an ally to your colleagues and the community.

The world changes fast and, as an iQer, you’re ready to adapt. You recognize diversity in the world, listen to others, and consider all perspectives.

Want to Join the Team? 

If you’re interested in a career with iQmetrix, please submit your resume and cover letter. We are an equal opportunity employer. We do not discriminate based on race, faith, colour, cultural background, gender, sexual orientation, age, marital status, or disability status. We thank all applicants for their interest, however, only those selected for an interview will be contacted. 

We are a hybrid work environment, remote and in-office for all employees in an office city.

You can view our job applicant privacy policy here.

Apply About employer

More about this job

Responsibilities

Lead client onboarding from kickoff through go-live, including setup verification, readiness checkpoints, training, and adoption follow-up. Coordinate with internal teams and client stakeholders, maintain accurate Salesforce records, and improve launch processes and reusable enablement materials.

Requirements

Candidates need at least five years of experience in onboarding, implementation, enablement, customer success, account management, or a similar client-facing role, including managing multiple launches and training non-technical users. They should be skilled in problem-solving, process and workflow analysis, stakeholder communication, detailed follow-through, and using Salesforce or a similar CRM.

Skills

Client Onboarding
Implementation
Client Enablement
Customer Success
Client Training
Stakeholder Management
Project Coordination
Problem-Solving
Process Mapping
Workflow Analysis
Adoption Monitoring
Risk Identification
Salesforce
Playbook Development
Cross-Functional Collaboration

Benefits

Flexible Hybrid Work Environment
Vacation Leave
Sick Leave
RRSP/401(k)/Provident Fund Plans
Share Ownership Plan
Employer Matching Program
Maternity Leave Salary Top-Up
Adoption Leave Salary Top-Up
Paternity Leave Salary Top-Up
New Baby Days
Cultural Day
Paid Volunteer or Personal Learning Leave
Seven-Week Sabbatical After Every Seven Years

Visa sponsorship

Not detected in the job text

Keywords

Interconnected Commerce
Telecom Retail
SaaS
Client Onboarding
Implementation
Client Enablement
Product Adoption
Go-Live Readiness
Training
Salesforce
CRM
Process Mapping
Workflow Analysis
Account Management
Customer Success
Retail Point-of-Sale
Inventory Software
Commerce Software
Jira
Confluence
Asana
Microsoft Teams
Onboarding Playbooks
Knowledge-Base Content
Cross-Functional Collaboration

Report this job