Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 17 mins ago
QD
Sales Representative (New Homes), StreetSide
Qualico Developments Canada Ltd.
Edmonton, AB
- Full-time
Added 17 mins ago
PE
Field Safety Advisor
Pitbull Energy Services
Fort McMurray, AB · Leduc, AB
- $90,000 to $100,000 CAD / year
- Full-time
Attend daily toolbox meetings while on site, share safety topics, lead stretching sessions, observe meeting effectiveness, and provide safety guidance to crews.
Added 28 mins ago
B
Build your future today with BPA!
BPA
Montreal, QC
- Full-time
A meaningful mission: Take part in projects that combine energy efficiency, sustainability, and technical excellence.
Added 29 mins ago
PC
Risk Modelling Services, Actuarial P&C Director (Bilingual FR/EN)
PwC Canada
Toronto, ON
- Full-time
Lead, manage and grow our Quebec P&C Actuarial Services team, including team development, client service delivery and business growth
Added 29 mins ago
CI
Gestionnaire principal de projet bilingue (Nucléaire) /Senior Project Manager (Nuclear)
Calian in Space & Technology
Trois-Rivières, QC
- Full-time
Added 29 mins ago
Q
Solutions Architect
Qorsa
Waterloo, ON
- Full-time
This is a senior, customer-facing role with real influence on the product. You will be the technical lead our customers’ engineering teams work with day to day, and what you learn in the…
Added 31 mins ago
R
Associate Director, Market Risk (FRTB Capital)
RBC
Toronto, ON
- Full-time
…market risk reporting or regulatory capital experience, strong technical capabilities in Python and SQL, and a track record of delivering accurate regulatory submissions in production…
Added 45 mins ago
NH
Maintenance Manager (Multiple Positions)
Nunavut Housing Corporation
BC · British Columbia, Canada
- $119,439.88 to $143,624.81 CAD / year
- Full-time
Providing supervisory leadership and technical expertise to maintenance staff and supervisors
Added 45 mins ago
NH
Maintenance Manager (Multiple Positions)
Nunavut Housing Corporation
ON · Ontario, Canada
- $119,439.88 to $143,624.81 CAD / year
- Full-time
Providing supervisory leadership and technical expertise to maintenance staff and supervisors
Added 45 mins ago
NH
Maintenance Manager (Multiple Positions)
Nunavut Housing Corporation
AB · Alberta, Canada
- $119,439.88 to $143,624.81 CAD / year
- Full-time
Providing supervisory leadership and technical expertise to maintenance staff and supervisors
Added 45 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
Lead the development of dashboards, operational reporting, and decision-support tools
Added 45 mins ago
M&
PLC Programmer
Mitchell & Associates
Vaughan, ON
- Full-time
Promote a high-performance safety culture, lead the production of quality parts, and ensure required efficiency targets are achieved by maintaining equipment on a daily basis
Added 46 mins ago
N
Developer Relations (Founding)
Nango
Canada
- Full-time
We are hiring a Founding Developer Relations Lead to make Nango known, trusted, and talked about by developers. You will combine technical building with content, events, and relationships -…
Added 46 mins ago
CP
Endpoint Specialist
Concert Properties
Vancouver, BC
- $70,000 to $90,000 USD / year
- Full-time
The Endpoint Specialist is a hands-on technical role at the intersection of endpoint engineering and frontline support. This role owns the configuration, deployment, and lifecycle of…
Added 46 mins ago
A
Service Delivery Lead Manager
Avanade
Toronto, ON
- Full-time
We are seeking an experienced Service Delivery Manager (SDM) to lead the delivery of 24x7 Managed Application Support Services for a large Banking client. The successful candidate will be…
Added 46 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 47 mins ago
Shopify Technical Platform Owner
Sonova AG
Kitchener, ON
Lead technical RFP development, evaluate vendor proposals, and partner with Procurement and stakeholders on vendor selection.
Added 1 hour ago
DG
Service Advisor
Dilawri Group of Companies
Vancouver, BC
- Full-time
…Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through…
Added 1 hour ago
CP
Project Manager (Construction)
Crowne Pacific Development Corp
Campbell River, BC
- Full-time
Lead and manage tendering and bid review processes, ensuring competitive pricing and accurate scope coverage.
Added 1 hour ago
E
Technical Support Representative - Val D'Or Service
Epiroc
Val-d'Or, QC
- Full-time
…support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more…
Added 1 hour ago
E
Specialist, Product & Process
Evo
Burnaby, BC
- Full-time
Collaborate with the BCAA Mobility Tech team and external vendors to support technical projects, system enhancements, issue resolution, testing activities, and ongoing platform improvements.
Added 1 hour ago
CP
Project Superintendent
Canadian Plains Energy Services
Lloydminster, SK
- Full-time
…the Project Manager leading the project team. They provide technical management and project leadership on construction projects at the field level. Responsibilities include; directing the…
Added 1 hour ago
E
Technical Trainer
Epiroc
Val-d'Or, QC
- Full-time
…support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more…
Added 1 hour ago
R|
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…Evaluation (CORE). CORD provides researchers with expert support, technical resources, and methodological tools to facilitate data operations across the full study lifecycle. Reporting to…
Added 1 hour ago
B
HVAC Chiller Crew Lead
BGIS
Vancouver, BC
- Full-time
The Chiller Crew Lead, HVAC is responsible for overseeing a team of Technicians in the delivery of preventative and corrective maintenance, routine and on-demand services on facility…

iQmetrix

Client Onboarding Specialist

Vancouver, BC, Canada

Salary: $65,000 - $88,000 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: $65,000 - $88,000 CAD
Job type: Full-time
Apply by: Apr 5, 2027
Experience: 5+ years of experience in client onboarding, implementation, enablement, customer success, account management, or a similar client-facing role
Posting language: English
Posted: Oct 7, 2026

Original job description

What We do:

iQmetrix is a global provider of Interconnected Commerce software solutions for telecom retail. Interconnected Commerce is an AI-native telecom commerce platform that acts as a system of intelligence. It replaces fragmented legacy stacks with a modern, modular operating layer, connecting telcos, retailers, and OEMs into one flow across channels and markets. The result is less complexity, lower cost, and the speed to move ahead.

For 26 years, we’ve been passionate about helping the leading brands in telecom to grow by providing best-in-class software, services, and expertise that enables them to adapt and thrive. Our solutions power $17BN in sales annually, handling nearly 53 million invoices and more than 28 million activations, and are used by more than 370,000 telecom retail professionals across almost 1,000 clients. iQmetrix is a privately held software-as-a-service (SaaS) company with employees in Canada, the U.S., India, and Europe. For more information, please visit www.iqmetrix.com.

How We Do it:

We are on a self-management journey. As we work to move away from the restrictions of hierarchy, teams are building collaborative peer-based networks where there are no bosses. Decisions are meant to be distributed to the people who are best able to make the decisions which means more freedom for individuals to contribute at their highest levels. We are purpose-driven, helping individuals connect to the meaning in their day-to-day work. Additionally, we are currently on the road to building a diverse and inclusive environment. Working at iQmetrix means always looking at ways to be better.

Reports To: Operations Facilitator

Salary: $65,000 - $88,000 CAD

About the Team:

Client Launch & Enablement team partners with clients from the moment they begin their journey with us, through implementation, enablement, and product adoption. We focus on delivering great experiences, removing barriers to success, and making sure clients get the full value of our products. By listening to client needs and collaborating across teams, we build trusted, long-term partnerships that support continued success and stronger business outcomes.

About the Role:

As a Client Onboarding Specialist, you'll own the client onboarding and adoption experience during launch for Intelligent Commerce Retail Experience. You'll make sure required setup activities are completed accurately, clients understand how to use the tools in their day-to-day operations, and every account is set up for a successful go-live.

This role goes beyond completing implementation tasks. You'll be the person who helps clients feel confident, prepared, and equipped for long-term success. You'll work closely with Implementation, Product, Support, and Account Management to deliver a launch experience that is consistent, well-coordinated, and focused on outcomes.

What you’ll be doing:

Facilitating client onboarding. Lead clients through a structured onboarding plan. Guide enablement activities, run readiness checkpoints, and confirm required setup items are completed accurately and on time.
Building client confidence. Deliver onboarding and training sessions to audiences ranging from store associates to head-office leaders. Explain key workflows, recommend resources, and adapt your approach to each client's level of experience.
Supporting account alignment. Partner with Account Managers and client stakeholders to connect launch activities to client goals. Communicate progress, flag risks early, and support a smooth handoff to ongoing account and support teams after launch.
Driving adoption. Monitor early usage and readiness signals, identify clients who are at risk of a weak launch, and put targeted follow-up or enablement plans in place.
Improving launch consistency. Work with cross-functional teams to capture lessons learned, build and maintain reusable playbooks, checklists, and training materials, and identify process gaps that affect client readiness or adoption.
Managing client communication and relationships. Bring a client-focused approach grounded in empathy, clarity, timely follow-through, and practical guidance, across both high-volume and complex requests.
Keeping records accurate. Maintain onboarding activity, milestones, and client notes in Salesforce so the broader team has clear visibility into each account's status.

What We're Looking For:

5+ years of experience in client onboarding, implementation, enablement, customer success, account management, or a similar client-facing role
Experience managing several client onboardings at the same time, from kickoff through go-live
Experience delivering training or enablement sessions to non-technical users
Problem-solving skills and a practical approach to resolving issues and removing blockers
Comfort with process mapping and workflow analysis, so you can understand how a client's business operates and where our tools fit in
Attention to detail and consistent follow-through
Ability to build relationships and work with stakeholders at all levels, from frontline staff to executives
Systems thinking: you see how setup decisions, processes, and people connect to launch outcomes
Hands-on experience with Salesforce (or a similar CRM) for tracking accounts, activities, and milestones

Nice to Have:

Experience with iQmetrix products, or with retail point-of-sale, inventory, or commerce software
Background in retail, telecom, or multi-location businesses
Familiarity with project or collaboration tools such as Jira, Confluence, Asana, or Microsoft Teams
Experience building onboarding playbooks, knowledge-base content, or training materials

What We Offer:

Begin your journey with a competitive starting salary! 
Enjoy peace of mind with a comprehensive benefits package for you and your entire family. 
Embrace work-life harmony with a flexible hybrid working environment, generous vacation and trusted sick leave program. 
Invest in your future with our RRSP/401K/PF and Share Ownership plans. What's even better? We offer a match program!
We care about your family, offering maternity, adoption, and paternity leave salary top ups as well as ten “New Baby Days” for all parents welcoming a new child into their life.  
Enjoy a “Cultural Day” off annually to celebrate a day of religious or cultural significance. 
Give back with up to 6 days of paid time off annually for volunteering or personal learning. 
We believe in the value of taking time to refresh, re-energize, and reflect on your career journey. Employees are granted a seven-week sabbatical after every seven years of employment!

What is an iQer?

An iQer is a term, used daily across all iQmetrix locations, is someone who works for iQmetrix. Sounds simple, but there’s more to being an iQer than meets the eye!

If you’re an iQer, you approach problems with humility and an open mind. You’re a go-getter who doesn’t wait around to be told what do to. Whether it’s on your own or with a team, you aren’t afraid to try new things, fail, succeed, and improve along the way. Your team, the company, and the well-being of others come before your personal agenda - you’re an ally to your colleagues and the community.

The world changes fast and, as an iQer, you’re ready to adapt. You recognize diversity in the world, listen to others, and consider all perspectives.

Want to Join the Team? 

If you’re interested in a career with iQmetrix, please submit your resume and cover letter. We are an equal opportunity employer. We do not discriminate based on race, faith, colour, cultural background, gender, sexual orientation, age, marital status, or disability status. We thank all applicants for their interest, however, only those selected for an interview will be contacted. 

We are a hybrid work environment, remote and in-office for all employees in an office city.

You can view our job applicant privacy policy here.

Apply About employer

More about this job

Responsibilities

Lead client onboarding from kickoff through go-live, including setup verification, readiness checkpoints, training, and adoption follow-up. Coordinate with internal teams and client stakeholders, maintain accurate Salesforce records, and improve launch processes and reusable enablement materials.

Requirements

Candidates need at least five years of experience in onboarding, implementation, enablement, customer success, account management, or a similar client-facing role, including managing multiple launches and training non-technical users. They should be skilled in problem-solving, process and workflow analysis, stakeholder communication, detailed follow-through, and using Salesforce or a similar CRM.

Skills

Client Onboarding
Implementation
Client Enablement
Customer Success
Client Training
Stakeholder Management
Project Coordination
Problem-Solving
Process Mapping
Workflow Analysis
Adoption Monitoring
Risk Identification
Salesforce
Playbook Development
Cross-Functional Collaboration

Benefits

Flexible Hybrid Work Environment
Vacation Leave
Sick Leave
RRSP/401(k)/Provident Fund Plans
Share Ownership Plan
Employer Matching Program
Maternity Leave Salary Top-Up
Adoption Leave Salary Top-Up
Paternity Leave Salary Top-Up
New Baby Days
Cultural Day
Paid Volunteer or Personal Learning Leave
Seven-Week Sabbatical After Every Seven Years

Visa sponsorship

Not detected in the job text

Keywords

Interconnected Commerce
Telecom Retail
SaaS
Client Onboarding
Implementation
Client Enablement
Product Adoption
Go-Live Readiness
Training
Salesforce
CRM
Process Mapping
Workflow Analysis
Account Management
Customer Success
Retail Point-of-Sale
Inventory Software
Commerce Software
Jira
Confluence
Asana
Microsoft Teams
Onboarding Playbooks
Knowledge-Base Content
Cross-Functional Collaboration

Report this job