Find work in Canada.

334,806 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 hours ago
R&
End User Systems Support Specialist
Robertson & Company Ltd.
Toronto, ON
- Full-time
The End User Systems Support Specialist plays a key role in ensuring smooth daily operations of the organization’s IT infrastructure and end user technology. This position supports both…
Added 4 hours ago
IB
Senior Business Analyst, Salesforce
IVEY BUSINESS SCHOOL FOUNDATION
London, ON
- $85,309 to $106,636 CAD / year
- Full-time
- Contract
Technology solution design and implementation
Added 5 hours ago
EC
Product and Application Engineer Opportunity (Facade Focused)
EJOT Construction Fastening Systems Inc. Canada
Toronto, ON
- Full-time
Familiar using MS Office, AutoCAD, structural analysis software, ETABS, SAP2000, or similar engineering software.
Added 7 hours ago
UO
Specialist, Student Health and Wellness
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
Responsible for ensuring effective implementation of the program across different academic programs for the Faculty of Health Sciences.
Added 7 hours ago
UO
Intermediate Specialist, Finance
University of Ottawa
Ottawa, ON · Social Sciences Building
- Full-time
…financial analysis, process review, business improvement and system implementation. Evaluates financial and operational impacts, develops recommendations, and supports the execution of…
Added 7 hours ago
Spatial Specialist (Productivity and Automation Specialist)
City of Toronto
Toronto, ON
…geospatial team and contribute to the design, development, implementation, and support of innovative spatial data and technology solutions. In this role, you will leverage your expertise…
Added 8 hours ago
C
ARO Workstream Lead
Capgemini
Mississauga, ON
- $75 to $95 CAD / hour
Lead detailed design, implementation, security integration, platform engineering, validation, and handover of the enterprise Azure Red Hat OpenShift platform.
Added 8 hours ago
UM
Senior Manager, Test Engineering
Ultra Maritime
Dartmouth, NS
- Full-time
As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an…
Added 8 hours ago
UM
Senior Software Tester
Ultra Maritime
Dartmouth, NS
- Full-time
The Software Tester will be responsible for modernizing Ultra’s software test strategy that spans Linux-based virtualized systems, physical test sets, and Docker-based software deployments.…
Added 8 hours ago
TT
Digital Controls Technical Specialist
Trane Technologies
Montreal, QC
- Full-time
Join our fast-growing Artificial Intelligence company as a Digital Controls Technical Specialist. Your mission: ensure smooth operations without ever leaving your desk. You'll be the first…
Added 9 hours ago
SD
Specialist, Front Store Operations
Shoppers Drug Mart
Toronto, ON
- Full-time
· Partners with the Workday team in the development and delivery of all Workday software training materials including written documents and e-learning solutions to ensure all training…
Added 9 hours ago
PH
Change Management Specialist, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
The Change Management Specialist reports to the Manager, Business Readiness and Change and supports the successful implementation of the BC Health Workday program by driving organizational…
Added 9 hours ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Systems Testing/QA Specialist with strong expertise in enterprise-level software testing, manual and automated testing, test strategy development, test…
Added 10 hours ago
C
Quality Management System Specialist
Celgard
Port Colborne, ON · ABSCA – Port Colborne Plant
- Full-time
We are seeking a Quality Management System (QMS) Specialist to be a part of a new plant start-up based in Port Colborne, Ontario. This position will be responsible for leading the…
Added 10 hours ago
I
Client Onboarding Specialist
iQmetrix
Winnipeg, MB
- Full-time
iQmetrix is a global provider of Interconnected Commerce software solutions for telecom retail. Interconnected Commerce is an AI-native telecom commerce platform that acts as a system of…
Added 11 hours ago
I
Client Onboarding Specialist
iQmetrix
Toronto, ON
- Full-time
iQmetrix is a global provider of Interconnected Commerce software solutions for telecom retail. Interconnected Commerce is an AI-native telecom commerce platform that acts as a system of…
Added 11 hours ago
ST
Commercial Specialist
Scarborough Transit Connect
Toronto, ON · Scarborough, ON
- Full-time
As part of this project, we are currently looking for a commerical specialist to join our team.
Added 11 hours ago
I
Client Onboarding Specialist
iQmetrix
Winnipeg, MB
- Full-time
iQmetrix is a global provider of Interconnected Commerce software solutions for telecom retail. Interconnected Commerce is an AI-native telecom commerce platform that acts as a system of…
Added 11 hours ago
I
Client Onboarding Specialist
iQmetrix
Regina, SK
- Full-time
iQmetrix is a global provider of Interconnected Commerce software solutions for telecom retail. Interconnected Commerce is an AI-native telecom commerce platform that acts as a system of…
Added 11 hours ago
I
Client Onboarding Specialist
iQmetrix
Vancouver, BC
- Full-time
iQmetrix is a global provider of Interconnected Commerce software solutions for telecom retail. Interconnected Commerce is an AI-native telecom commerce platform that acts as a system of…
Added 11 hours ago
I
Client Onboarding Specialist
iQmetrix
Toronto, ON
- Full-time
iQmetrix is a global provider of Interconnected Commerce software solutions for telecom retail. Interconnected Commerce is an AI-native telecom commerce platform that acts as a system of…
Added 12 hours ago
UO
Research Agreements Specialist
University of Victoria
Victoria, BC
- Full-time
The Research Agreements Specialist (RAS) plays a critical role in facilitating the timely and efficient review and negotiation of legal agreements necessary to enable research at the…
Added 12 hours ago
I
Client Onboarding Specialist
iQmetrix
Vancouver, BC
- Full-time
iQmetrix is a global provider of Interconnected Commerce software solutions for telecom retail. Interconnected Commerce is an AI-native telecom commerce platform that acts as a system of…
Added 12 hours ago
GP
Commercial Services Specialist
Greek Peak Mountain Resort
NS · Richmond Road, NS
- Full-time
The Commercial Services Specialist sources, solicits, and supports commercial services within First Community Bank (FCB) Commercial Banking Operation (CBO) while providing a superior…
Added 13 hours ago
TI
Digital Controls Technical Specialist
Trane Italia
Montreal, QC
- Full-time
Join our fast-growing Artificial Intelligence company as a Digital Controls Technical Specialist. Your mission: ensure smooth operations without ever leaving your desk. You'll be the first…

iQmetrix

Client Onboarding Specialist

Vancouver, BC, Canada

Salary: $65,000 - $88,000 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: $65,000 - $88,000 CAD
Job type: Full-time
Apply by: Jan 5, 2027
Experience: 5+ years of experience in client onboarding, implementation, enablement, customer success, account management, or a similar client-facing role
Posting language: English
Posted: Oct 7, 2026

Original job description

What We do:

iQmetrix is a global provider of Interconnected Commerce software solutions for telecom retail. Interconnected Commerce is an AI-native telecom commerce platform that acts as a system of intelligence. It replaces fragmented legacy stacks with a modern, modular operating layer, connecting telcos, retailers, and OEMs into one flow across channels and markets. The result is less complexity, lower cost, and the speed to move ahead.

For 26 years, we’ve been passionate about helping the leading brands in telecom to grow by providing best-in-class software, services, and expertise that enables them to adapt and thrive. Our solutions power $17BN in sales annually, handling nearly 53 million invoices and more than 28 million activations, and are used by more than 370,000 telecom retail professionals across almost 1,000 clients. iQmetrix is a privately held software-as-a-service (SaaS) company with employees in Canada, the U.S., India, and Europe. For more information, please visit www.iqmetrix.com.

How We Do it:

We are on a self-management journey. As we work to move away from the restrictions of hierarchy, teams are building collaborative peer-based networks where there are no bosses. Decisions are meant to be distributed to the people who are best able to make the decisions which means more freedom for individuals to contribute at their highest levels. We are purpose-driven, helping individuals connect to the meaning in their day-to-day work. Additionally, we are currently on the road to building a diverse and inclusive environment. Working at iQmetrix means always looking at ways to be better.

Reports To: Operations Facilitator

Salary: $65,000 - $88,000 CAD

About the Team:

Client Launch & Enablement team partners with clients from the moment they begin their journey with us, through implementation, enablement, and product adoption. We focus on delivering great experiences, removing barriers to success, and making sure clients get the full value of our products. By listening to client needs and collaborating across teams, we build trusted, long-term partnerships that support continued success and stronger business outcomes.

About the Role:

As a Client Onboarding Specialist, you'll own the client onboarding and adoption experience during launch for Intelligent Commerce Retail Experience. You'll make sure required setup activities are completed accurately, clients understand how to use the tools in their day-to-day operations, and every account is set up for a successful go-live.

This role goes beyond completing implementation tasks. You'll be the person who helps clients feel confident, prepared, and equipped for long-term success. You'll work closely with Implementation, Product, Support, and Account Management to deliver a launch experience that is consistent, well-coordinated, and focused on outcomes.

What you’ll be doing:

Facilitating client onboarding. Lead clients through a structured onboarding plan. Guide enablement activities, run readiness checkpoints, and confirm required setup items are completed accurately and on time.
Building client confidence. Deliver onboarding and training sessions to audiences ranging from store associates to head-office leaders. Explain key workflows, recommend resources, and adapt your approach to each client's level of experience.
Supporting account alignment. Partner with Account Managers and client stakeholders to connect launch activities to client goals. Communicate progress, flag risks early, and support a smooth handoff to ongoing account and support teams after launch.
Driving adoption. Monitor early usage and readiness signals, identify clients who are at risk of a weak launch, and put targeted follow-up or enablement plans in place.
Improving launch consistency. Work with cross-functional teams to capture lessons learned, build and maintain reusable playbooks, checklists, and training materials, and identify process gaps that affect client readiness or adoption.
Managing client communication and relationships. Bring a client-focused approach grounded in empathy, clarity, timely follow-through, and practical guidance, across both high-volume and complex requests.
Keeping records accurate. Maintain onboarding activity, milestones, and client notes in Salesforce so the broader team has clear visibility into each account's status.

What We're Looking For:

5+ years of experience in client onboarding, implementation, enablement, customer success, account management, or a similar client-facing role
Experience managing several client onboardings at the same time, from kickoff through go-live
Experience delivering training or enablement sessions to non-technical users
Problem-solving skills and a practical approach to resolving issues and removing blockers
Comfort with process mapping and workflow analysis, so you can understand how a client's business operates and where our tools fit in
Attention to detail and consistent follow-through
Ability to build relationships and work with stakeholders at all levels, from frontline staff to executives
Systems thinking: you see how setup decisions, processes, and people connect to launch outcomes
Hands-on experience with Salesforce (or a similar CRM) for tracking accounts, activities, and milestones

Nice to Have:

Experience with iQmetrix products, or with retail point-of-sale, inventory, or commerce software
Background in retail, telecom, or multi-location businesses
Familiarity with project or collaboration tools such as Jira, Confluence, Asana, or Microsoft Teams
Experience building onboarding playbooks, knowledge-base content, or training materials

What We Offer:

Begin your journey with a competitive starting salary! 
Enjoy peace of mind with a comprehensive benefits package for you and your entire family. 
Embrace work-life harmony with a flexible hybrid working environment, generous vacation and trusted sick leave program. 
Invest in your future with our RRSP/401K/PF and Share Ownership plans. What's even better? We offer a match program!
We care about your family, offering maternity, adoption, and paternity leave salary top ups as well as ten “New Baby Days” for all parents welcoming a new child into their life.  
Enjoy a “Cultural Day” off annually to celebrate a day of religious or cultural significance. 
Give back with up to 6 days of paid time off annually for volunteering or personal learning. 
We believe in the value of taking time to refresh, re-energize, and reflect on your career journey. Employees are granted a seven-week sabbatical after every seven years of employment!

What is an iQer?

An iQer is a term, used daily across all iQmetrix locations, is someone who works for iQmetrix. Sounds simple, but there’s more to being an iQer than meets the eye!

If you’re an iQer, you approach problems with humility and an open mind. You’re a go-getter who doesn’t wait around to be told what do to. Whether it’s on your own or with a team, you aren’t afraid to try new things, fail, succeed, and improve along the way. Your team, the company, and the well-being of others come before your personal agenda - you’re an ally to your colleagues and the community.

The world changes fast and, as an iQer, you’re ready to adapt. You recognize diversity in the world, listen to others, and consider all perspectives.

Want to Join the Team? 

If you’re interested in a career with iQmetrix, please submit your resume and cover letter. We are an equal opportunity employer. We do not discriminate based on race, faith, colour, cultural background, gender, sexual orientation, age, marital status, or disability status. We thank all applicants for their interest, however, only those selected for an interview will be contacted. 

We are a hybrid work environment, remote and in-office for all employees in an office city.

You can view our job applicant privacy policy here.

Apply About employer

More about this job

Responsibilities

The Client Onboarding Specialist will lead clients through the implementation and adoption process for the Intelligent Commerce Retail Experience platform. This role involves facilitating training, managing setup activities, and ensuring clients are fully equipped for long-term success.

Requirements

Candidates must have 5+ years of experience in client-facing roles such as onboarding, implementation, or customer success. Proficiency in CRM software like Salesforce and strong analytical skills for process mapping are essential for this position.

Skills

Client onboarding
Implementation
Customer success
Account management
Training delivery
Process mapping
Workflow analysis
Salesforce
Systems thinking
Project management
Stakeholder management
Problem-solving
Communication
Retail software
Telecom industry knowledge

Benefits

RRSP/401K/PF plan
Share ownership plans
Maternity leave top up
Paternity leave top up
Adoption leave top up
New baby days
Cultural day
Paid volunteering time
Paid personal learning time
Seven-week sabbatical
Flexible hybrid working environment
Generous vacation
Trusted sick leave program

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Client Onboarding
Implementation
Customer Success
Account Management
Salesforce
Retail
Telecom
Point-of-sale
Inventory management
Commerce software
Jira
Confluence
Asana
Microsoft Teams
Process mapping
Workflow analysis
Training
Enablement
Systems thinking
Stakeholder management
Go-live
Playbooks
Knowledge-base
Interconnected Commerce
AI-native
B2B
Project management

Report this job