Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
B
Technical Support Specialist T3
Boldr
Remote, Canada
- Full-time
- Remote
Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.
Added 2 mins ago
OG
Customer Success Specialist
Operto Guest Technologies
Vancouver, BC
- Full-time
Operto is seeking a proactive and customer-focused Customer Success Specialist to provide technical support and customer lifecycle assistance across our hospitality technology platforms.
Added 2 mins ago
S
Industrial Fabrication Warehouse Lead
Startec
Calgary, AB
- Full-time
We serve as specialist partners expanding the expertise and capacity of industrial operators, new project development teams, engineering firms, and equipment manufacturers.
Added 2 mins ago
TO
Customized Employment Specialist
The Open Door Group
Sechelt, BC
- $33.49 to $35.31 CAD / hour
…and Alberta, is looking for a Casual Customized Employment Specialist to join our team in…
Added 2 mins ago
S
Mental Health Specialist
SHIPSHEY
Kitchener, ON
- $54,908.5 to $63,654 CAD / year
- Part-time
Reporting to 84 Frederick Street Transitional Program Supervisor, the Mental Health Specialist will be responsible for providing support and counselling to clients in a transitional home…
Added 6 mins ago
DC
Client Production Specialist
DATA Communications Management Corp
Mississauga, ON
- $57,654 to $72,067 CAD / year
- Full-time
As a Client Production Specialist, you will guide projects from start to finish through the entire production process. Serving as the primary account contact, you will partner with clients,…
Added 11 mins ago
DS
Senior Business Development Manager
Devoted Studios
Remote, Canada
- Remote
Identify and pursue new business opportunities, partnerships, and strategic alliances to expand Devoted's client base.
Added 17 mins ago
LD
TECH Specialist
London Drugs Limited
Langley (District), BC · Langley, BC
- $18.25 to $21.58 CAD / hour
- Other
The London Drugs team is on the hunt for client-focused technology experts to share their enthusiasm and their expertise for all-things relating to Computers, Audio Visual Equipment, Mobile…
Added 17 mins ago
LD
Beauty Advisor
London Drugs Limited
Vancouver, BC
- $18.25 to $21.58 CAD / hour
- Other
The London Drugs team is on the hunt for client-focused beauty and cosmetics experts to share their enthusiasm and their expertise for all-things beautiful. As a London Drugs BEAUTY…
Added 17 mins ago
RB
Vice President, Financing Specialist
Royal Bank of Canada
AB · EDMONTON, Alberta
- Full-time
· Provide coaching and oversight throughout the deal continuum, including client discovery and due diligence, deal structuring, underwriting, credit approval and execution.
Added 17 mins ago
O
Intermediate Aquatic Scientist, Water Quality Specialist
Onterris
AB · Grande Prairie, AB · Calgary, AB · CAN-Alberta-Calgary
- Full-time
Added 17 mins ago
BT
Administrator
Baker Tilly Victoria Ltd.
Victoria, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 17 mins ago
A
Senior Geohazards Specialist
AtkinsRéalis
Calgary, AB
- Full-time
Support the development of proposals in response to client requests for expertise, develop relationships with clients that are based on knowledge, experience and trust; and,
Added 17 mins ago
R
Client Advisor
RBC
North Bay, ON
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 17 mins ago
B
Construction Health and Safety Specialist (Greater Montreal Area)
BGIS
Montreal, QC
- Full-time
Seeking an experienced and results-driven Construction Health & Safety Specialist to lead and support health, safety, and compliance initiatives across corporate and commercial construction…
Added 17 mins ago
T
Applied Machine Learning Scientist II
TD
Toronto, ON
- Full-time
Undertakes and completes a variety of complex initiatives requiring seasoned specialist AI/ML knowledge and/or the integration of cross functional processes.
Added 17 mins ago
B
Senior Relationship Manager, Commercial Banking
BMO
Calgary, AB · CALG
- Full-time
Facilitates growth for the Bank through business development and management of key client relationships. Maintains an outstanding and continuous record of significant revenue generation…
Added 17 mins ago
System Support Specialist (located at the Vancouver office)
JENOPTIK AG
Mississauga, ON
We are seeking a reliable and technically oriented System Support Specialist to join our team on-site at our customer’s facility. In this role, you will serve as the primary point of…
Added 17 mins ago
Senior Investment & Personal Banking Specialist 6 Trainee
Scotiabank
Montreal, QC
As a Senior Investment & Personal Banking Specialist Trainee, you are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking…
Added 17 mins ago
CL
Truck Sales Specialist
Charger Logistics Inc
Calgary, AB
- Full-time
Added 17 mins ago
O&
Event Specialist - Toronto
Oliver & Bonacini
Toronto, ON
- $58,000 to $66,000 CAD / year
- Full-time
…all inbound business. Through the event cycle of service, the specialist is thorough and detailed in all communications with clients, utilizing Triple Seat to ensure accurate event details…
Added 17 mins ago
A
Project Information Specialist
AECOM
Burnaby, BC
- $74,000 to $97,000 CAD / year
- Full-time
AECOM Canada is looking for an experienced Project Information Specialist to join our team to support the Canada Water business line and be responsible for the quality and organization of…
Added 17 mins ago
AC
Spécialiste En Collections
Aston Carter
Montreal, QC
- $23 to $28 CAD / hour
- Contract
Excellentes aptitudes en service à la clientèle et en gestion de la relation client.
Added 17 mins ago
R
Mortgage Specialist - Yorkton/Melville Communities
RBC
Yorkton, SK
- Full-time
…within the community and realtors’ offices. Further, you build client loyalty through your keen desire to provide exceptional and personalized service, while your proven motivation and…
Added 17 mins ago
T
Client Experience Specialist (6-month contract)
TransUnion
Burlington, ON
- Full-time
Our company is seeking a highly motivated and experienced Client Experience Specialist to join our Operations team. As a Client Experience Specialist, you will be responsible for receiving…

iQmetrix

Client Onboarding Specialist

Winnipeg, MB, Canada

Salary: $65,000 - $88,000 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: $65,000 - $88,000 CAD
Job type: Full-time
Apply by: Jan 5, 2027
Experience: 5+ years of experience in client onboarding, implementation, enablement, customer success, account management, or a similar client-facing role
Posting language: English
Posted: Oct 7, 2026

Original job description

What We do:

iQmetrix is a global provider of Interconnected Commerce software solutions for telecom retail. Interconnected Commerce is an AI-native telecom commerce platform that acts as a system of intelligence. It replaces fragmented legacy stacks with a modern, modular operating layer, connecting telcos, retailers, and OEMs into one flow across channels and markets. The result is less complexity, lower cost, and the speed to move ahead.

For 26 years, we’ve been passionate about helping the leading brands in telecom to grow by providing best-in-class software, services, and expertise that enables them to adapt and thrive. Our solutions power $17BN in sales annually, handling nearly 53 million invoices and more than 28 million activations, and are used by more than 370,000 telecom retail professionals across almost 1,000 clients. iQmetrix is a privately held software-as-a-service (SaaS) company with employees in Canada, the U.S., India, and Europe. For more information, please visit www.iqmetrix.com.

How We Do it:

We are on a self-management journey. As we work to move away from the restrictions of hierarchy, teams are building collaborative peer-based networks where there are no bosses. Decisions are meant to be distributed to the people who are best able to make the decisions which means more freedom for individuals to contribute at their highest levels. We are purpose-driven, helping individuals connect to the meaning in their day-to-day work. Additionally, we are currently on the road to building a diverse and inclusive environment. Working at iQmetrix means always looking at ways to be better.

Reports To: Operations Facilitator

Salary: $65,000 - $88,000 CAD

About the Team:

Client Launch & Enablement team partners with clients from the moment they begin their journey with us, through implementation, enablement, and product adoption. We focus on delivering great experiences, removing barriers to success, and making sure clients get the full value of our products. By listening to client needs and collaborating across teams, we build trusted, long-term partnerships that support continued success and stronger business outcomes.

About the Role:

As a Client Onboarding Specialist, you'll own the client onboarding and adoption experience during launch for Intelligent Commerce Retail Experience. You'll make sure required setup activities are completed accurately, clients understand how to use the tools in their day-to-day operations, and every account is set up for a successful go-live.

This role goes beyond completing implementation tasks. You'll be the person who helps clients feel confident, prepared, and equipped for long-term success. You'll work closely with Implementation, Product, Support, and Account Management to deliver a launch experience that is consistent, well-coordinated, and focused on outcomes.

What you’ll be doing:

Facilitating client onboarding. Lead clients through a structured onboarding plan. Guide enablement activities, run readiness checkpoints, and confirm required setup items are completed accurately and on time.
Building client confidence. Deliver onboarding and training sessions to audiences ranging from store associates to head-office leaders. Explain key workflows, recommend resources, and adapt your approach to each client's level of experience.
Supporting account alignment. Partner with Account Managers and client stakeholders to connect launch activities to client goals. Communicate progress, flag risks early, and support a smooth handoff to ongoing account and support teams after launch.
Driving adoption. Monitor early usage and readiness signals, identify clients who are at risk of a weak launch, and put targeted follow-up or enablement plans in place.
Improving launch consistency. Work with cross-functional teams to capture lessons learned, build and maintain reusable playbooks, checklists, and training materials, and identify process gaps that affect client readiness or adoption.
Managing client communication and relationships. Bring a client-focused approach grounded in empathy, clarity, timely follow-through, and practical guidance, across both high-volume and complex requests.
Keeping records accurate. Maintain onboarding activity, milestones, and client notes in Salesforce so the broader team has clear visibility into each account's status.

What We're Looking For:

5+ years of experience in client onboarding, implementation, enablement, customer success, account management, or a similar client-facing role
Experience managing several client onboardings at the same time, from kickoff through go-live
Experience delivering training or enablement sessions to non-technical users
Problem-solving skills and a practical approach to resolving issues and removing blockers
Comfort with process mapping and workflow analysis, so you can understand how a client's business operates and where our tools fit in
Attention to detail and consistent follow-through
Ability to build relationships and work with stakeholders at all levels, from frontline staff to executives
Systems thinking: you see how setup decisions, processes, and people connect to launch outcomes
Hands-on experience with Salesforce (or a similar CRM) for tracking accounts, activities, and milestones

Nice to Have:

Experience with iQmetrix products, or with retail point-of-sale, inventory, or commerce software
Background in retail, telecom, or multi-location businesses
Familiarity with project or collaboration tools such as Jira, Confluence, Asana, or Microsoft Teams
Experience building onboarding playbooks, knowledge-base content, or training materials

What We Offer:

Begin your journey with a competitive starting salary! 
Enjoy peace of mind with a comprehensive benefits package for you and your entire family. 
Embrace work-life harmony with a flexible hybrid working environment, generous vacation and trusted sick leave program. 
Invest in your future with our RRSP/401K/PF and Share Ownership plans. What's even better? We offer a match program!
We care about your family, offering maternity, adoption, and paternity leave salary top ups as well as ten “New Baby Days” for all parents welcoming a new child into their life.  
Enjoy a “Cultural Day” off annually to celebrate a day of religious or cultural significance. 
Give back with up to 6 days of paid time off annually for volunteering or personal learning. 
We believe in the value of taking time to refresh, re-energize, and reflect on your career journey. Employees are granted a seven-week sabbatical after every seven years of employment!

What is an iQer?

An iQer is a term, used daily across all iQmetrix locations, is someone who works for iQmetrix. Sounds simple, but there’s more to being an iQer than meets the eye!

If you’re an iQer, you approach problems with humility and an open mind. You’re a go-getter who doesn’t wait around to be told what do to. Whether it’s on your own or with a team, you aren’t afraid to try new things, fail, succeed, and improve along the way. Your team, the company, and the well-being of others come before your personal agenda - you’re an ally to your colleagues and the community.

The world changes fast and, as an iQer, you’re ready to adapt. You recognize diversity in the world, listen to others, and consider all perspectives.

Want to Join the Team? 

If you’re interested in a career with iQmetrix, please submit your resume and cover letter. We are an equal opportunity employer. We do not discriminate based on race, faith, colour, cultural background, gender, sexual orientation, age, marital status, or disability status. We thank all applicants for their interest, however, only those selected for an interview will be contacted. 

We are a hybrid work environment, remote and in-office for all employees in an office city.

You can view our job applicant privacy policy here.

Apply About employer

More about this job

Responsibilities

The Client Onboarding Specialist manages the end-to-end onboarding and adoption experience for new clients, ensuring successful implementation and product setup. They facilitate training sessions, monitor client readiness, and collaborate with internal teams to drive long-term product value.

Requirements

Candidates must have at least 5 years of experience in client-facing roles such as onboarding, implementation, or customer success. Proficiency in CRM software like Salesforce and the ability to manage multiple client projects simultaneously are essential requirements.

Skills

Client onboarding
Implementation
Customer success
Account management
Training delivery
Problem-solving
Process mapping
Workflow analysis
Salesforce
Systems thinking
Communication
Relationship building
Project management
Retail software
Telecom industry knowledge

Benefits

RRSP/401K/PF plan
Share ownership plans
Maternity leave top up
Paternity leave top up
Adoption leave top up
New baby days
Cultural day
Paid volunteering time
Paid personal learning time
Seven-week sabbatical
Flexible hybrid working environment
Vacation
Sick leave program

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Client Onboarding
Implementation
Customer Success
Account Management
Salesforce
Jira
Confluence
Asana
Microsoft Teams
Telecom
Retail
Point-of-sale
Inventory management
Commerce software
Process mapping
Workflow analysis
Training
Enablement
Systems thinking
Project management
Client relations
Go-live
Adoption
Playbooks

Report this job