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Added 5 mins ago
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Life Cycle Support Analyst
Hitachi
Toronto, ON · (RSBU) Toronto
- Full-time
The Life Cycle Support Analyst will leadi a comprehensive life cycle design and optimization of customer solutions for Hitachi Rail’s global CBTC and interlocking projects. Lead the…
Added 21 mins ago
CO
Senior Quality Improvement Analyst
City of Winnipeg
Winnipeg, MB
- Full-time
Our Benefits web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits . We take pride in…
Added 21 mins ago
GE
PCI Quality Assurance Analyst
GFL Environmental Inc.
Vaughan, ON
- Full-time
…cardholder data across GFL's IT platform. The role reports to the Information Technology GRC…
Added 35 mins ago
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Business Systems Analyst- EDI
Wajax
Montreal, QC · Lachine, QC
- Full-time
Resolve and respond to system software issues and questions in a timely manner. This includes created external support tickets in various help desk systems, updating tickets, providing…
Added 35 mins ago
FC
Senior QA Analyst
First Canadian Financial Group
Sherwood Park, AB
- Full-time
Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Added 35 mins ago
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Senior System Analyst - Payments
Acumatica
Montreal, QC
- Full-time
Acumatica is looking for a Senior System Analyst to join our Payments Team in Montreal/Ottawa! This position follows a hybrid work model, offering a balance of remote work and in-office…
Added 50 mins ago
DG
Business Systems Analyst
DRA Global
Toronto, ON
- Full-time
The Business Systems Analyst - ERP is responsible for analyzing, designing, and implementing ERP systems for the business and in addition manages initiatives, enhancements, upgrades and…
Added 50 mins ago
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Senior Security Operations Centre Analyst (Toronto, ON – Hybrid)
LifeLabs
Toronto, ON
- $81,431 to $103,825 CAD / year
For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners…
Added 50 mins ago
A
Senior System Analyst - Payments
Acumatica
Montreal, QC
- Full-time
Acumatica is looking for a Senior System Analyst to join our Payments Team in Montreal/Ottawa! This position follows a hybrid work model, offering a balance of remote work and in-office…
Added 51 mins ago
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Senior Analyst, Compliance & Risk Management
KPMG
Calgary, AB · AB · Lethbridge, AB · Abbotsford, BC · Burnaby, BC · Chilliwack, BC · Fort St. John, BC · Kamloops, BC · Kelowna, BC · Prince George, BC · Quesnel, BC · Vancouver, BC · Vanderhoof, BC · Vernon, BC · Victoria, BC · Fredericton, NB · Moncton, NB · Saint John, NB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Parry Sound, ON · Sault Ste. Marie, ON · St. Catharines, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Boisbriand, QC · Brossard, QC · Joliette, QC · Laval, QC · Mont-Royal, QC · Montreal, QC · Quebec, QC · Regina, SK · Edmonton, Alberta · Kanata, Ontario · Mount Royal, Quebec · Saint-Laurent, Quebec
- Full-time
Our Compliance & Risk Management Group in Business Enablement Services is looking for a Senior Analyst, Risk Management, to join our growing team. The Compliance & Risk Management Group…
Added 1 hour ago
MD
Data Analyst - Management Analyst 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Data Analyst - Management Analyst 3
Added 1 hour ago
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Programmer analyst, System and infrastructure operations, maintenance and development
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a systems and infrastructure development, operations and maintenance programmer analyst, you participate in IT efficiency and quality by analyzing, designing, configuring, developing,…
Added 1 hour ago
TT
Service Desk Analyst
Tundra Technical Solutions
Toronto, ON
- $23 to $28 CAD / hour
- Contract
…either verbally or in writing. Responses are based on specific system knowledge and service information. Make day-to-day operational decisions that will comply with internal processes and…
Added 1 hour ago
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Group, Administrator III
First Canadian Financial Group
Edmonton, AB
- Full-time
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Added 1 hour ago
RS
Product Owner
Radiant Systems Solutions, Inc
AB · Edmonton, AB
- Contract
…Alberta SAP agile delivery team. Working across business and technology functions, the role translates approved business outcomes and product direction into a clear, prioritized, and…
Added 1 hour ago
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Analyste de Support à la Production / Production Support Analyst
mthree
Montreal, QC
- $70,000 to $90,000 CAD / year
- Full-time
…d'application ; Développement d'application ; Cyber et sécurité de l'information ; Science des données et…
Added 2 hours ago
FS
Senior Analyst, Quality Assurance Products
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
The Senior Analyst, Quality Assurance (QA) Products is responsible for executing and supporting QA activities across Microsoft Dynamics 365 Finance & Operations enhancements, integrations,…
Added 2 hours ago
FG
Software Engineer, Full-Stack Applications (Associate Director)- AI Fluent
Fitch Group
Toronto, ON
- $180,000 to $220,000 CAD / year
Fitch Ratings is seeking a Lead Software Engineer to join our global Ratings Technology team in Toronto. This is an opportunity to build mission-critical platforms while helping shape the…
Added 2 hours ago
UO
Microsoft Platform Analyst
University of Manitoba
Winnipeg, MB
- $60,205.6 to $86,850.4 CAD / year
- Full-time
…University of Manitoba - IST is looking for a Microsoft Platform Analyst to support, maintain and enhance the University’s Microsoft-based systems and services. You’ll troubleshoot complex…
Added 2 hours ago
MM
Senior Financial Analyst
Morgan McKinley
Toronto, ON
- $95,000 to $110,000 CAD / year
- Full-time
An established and highly regarded national law firm is seeking a Senior Financial Analyst to join its Finance and Accounting team in Toronto.
Added 3 hours ago
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Senior Financial Analyst, Payments (12 months term role)
Metrolinx
Canada
- Full-time
…Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major…
Added 3 hours ago
Business Systems Analyst
PCL Construction
Edmonton, AB
Postsecondary degree or diploma in computing science, software engineering, information technology, information management, or a related discipline
Added 3 hours ago
KR
Senior Business Analyst
KTek Resourcing
AB · Edmonton, AB
- Contract
Minimum ten (10) years of professional experience in information technology.
Added 3 hours ago
Systems Analyst
F12.net
Victoria, BC
The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst,…
Added 3 hours ago
I
People & Culture Coordinator
iQmetrix
Regina, SK
- Full-time
…reconciliations, and P&C reporting. Identify missing or inconsistent information and work with the Sr. HRIS Analyst and P&C team to address…

iQmetrix

People & Culture Coordinator

Vancouver, BC, Canada

Salary: $55,000 - $65,000 CAD · Full-time

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Job details

Pay: Salary: $55,000 - $65,000 CAD
Job type: Full-time
Apply by: Feb 1, 2027
Experience: 1-2 years of experience in HR administration, with a focus on recruitment coordination and benefits administration.
Posting language: English
Posted: Nov 3, 2026

Original job description

What We do:

iQmetrix is a global provider of Interconnected Commerce software solutions for telecom retail. Interconnected Commerce is an AI-native telecom commerce platform that acts as a system of intelligence. It replaces fragmented legacy stacks with a modern, modular operating layer, connecting telcos, retailers, and OEMs into one flow across channels and markets. The result is less complexity, lower cost, and the speed to move ahead.

For 26 years, we’ve been passionate about helping the leading brands in telecom to grow by providing best-in-class software, services, and expertise that enables them to adapt and thrive. Our solutions power $17BN in sales annually, handling nearly 53 million invoices and more than 28 million activations, and are used by more than 370,000 telecom retail professionals across almost 1,000 clients. iQmetrix is a privately held software-as-a-service (SaaS) company with employees in Canada, the U.S., India, and Europe. For more information, please visit www.iqmetrix.com.

How We Do it:

We are on a self-management journey. As we work to move away from the restrictions of hierarchy, teams are building collaborative peer-based networks where there are no bosses. Decisions are meant to be distributed to the people who are best able to make the decisions which means more freedom for individuals to contribute at their highest levels. We are purpose-driven, helping individuals connect to the meaning in their day-to-day work. Additionally, we are currently on the road to building a diverse and inclusive environment. Working at iQmetrix means always looking at ways to be better.

Reports To: Sr. HRIS Analyst

Salary: $55,000 - $65,000 CAD

About the Team:

The People & Culture (P&C) Team at iQmetrix plays a vital role in nurturing our Chrysalis ecosystem. We are committed to establishing a positive and inclusive work environment that attracts and retains exceptional individuals who contribute to Chrysalis' success. Through our focus on equality, fairness, and respect, we design policies and initiatives that promote engagement and work-life balance. Embodying our culture and values, we empower all employees within the Chrysalis ecosystem to reach their full potential, while ensuring the functional scalability required for its continued growth.

About the Role:

As People & Culture Coordinator, you play a critical role in supporting the employee lifecycle, from recruitment to offboarding. You will manage recruiting coordination and scheduling, onboarding, offboarding, HRIS data entry, and day-to-day benefits administration. You will help shape how our team works by contributing to recruiting analytics, automating recruiting and scheduling processes, and partnering with the P&C team on special projects and AI initiatives. By fostering positive relationships with employees, you will help maintain an efficient and supportive workplace, ensuring smooth transitions and effective benefits administration, all while aligning with organizational policies.

Your responsibilities include benefits administration, HRIS updates, employee documentation, onboarding, leave of absence, offboarding, and recruitment coordination for approved hiring. You also help improve how our team works by using approved AI tools and automation to reduce repetitive tasks, while applying care, judgment, and attention to detail when handling employee information and reviewing outputs.

What you’ll be doing:

Supporting employees: Build positive relationships across the organization and provide timely, professional responses to routine questions about benefits, employee records, and P&C processes. Follow through on outstanding inquiries and escalate sensitive or complex matters to the appropriate team member.

Administering benefits: Support the day-to-day administration of U.S. and Canadian benefits programs, including enrollments, changes, and monthly billing reconciliation. Work with employees and providers to investigate discrepancies and resolve routine issues, progressively becoming the primary contact for employee benefits inquiries following training.

Maintaining accurate employee records: Process and verify new hires, leaves, terminations, and employment changes in UKG and related systems. Check information for accuracy and completeness, investigate discrepancies, and coordinate updates in line with company policies and payroll deadlines.

Coordinating employee onboarding: Coordinate required documentation, criminal and reference checks, and setup activities with managers, IT, and payroll. Track outstanding items and help ensure employees receive a welcoming and well-organized start.

Coordinating employee offboarding: Coordinate offboarding activities, including scheduling exit interviews, updating records, arranging hardware returns, and tracking required actions with managers, IT, and payroll. Flag outstanding or time-sensitive items to the appropriate team member.

Coordinating leaves of absence: Track leave dates, prepare documents, and update records in UKG. Work with managers, payroll, and benefits providers to support smooth leave starts and returns.

Preparing and maintaining employee documentation: Prepare employment letters using approved templates, maintain organized and confidential personnel files, and follow up on missing documentation. Track work permit expiry dates and other required records, escalating items requiring review or action.

Supporting data quality and reporting: Assist with routine data checks, benefits reconciliations, and P&C reporting. Identify missing or inconsistent information and work with the Sr. HRIS Analyst and P&C team to address discrepancies.

Improving processes with AI and automation: Help identify repetitive tasks that can be simplified or automated, maintain clear process documentation, and support improvements alongside the Sr. HRIS Analyst and P&C team. Use approved AI tools responsibly, protect confidential information, and review outputs for accuracy before use.

Coordinating approved recruitment: Support the P&C interview team by maintaining candidate records in JazzHR, tracking application statuses, scheduling interviews, and coordinating candidate communications to provide an organized and responsive candidate experience.

Supporting recruiting insights and team projects: Assist with recruiting analytics and reporting, improvements to scheduling and recruiting workflows, and other P&C projects that strengthen team efficiency and the employee experience.

What We’re Looking For:

1-2 years of experience in HR administration, with a focus on recruitment coordination and benefits administration.

Experience with Applicant Tracking Systems (ATS), preferably JazzHR, and Human Resources Information Systems (HRIS), ideally UKG. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).

Experience with, or a strong interest in, approved AI tools and automation to improve administrative processes, with an understanding of the importance of confidentiality and reviewing outputs for accuracy.

Maintains confidentiality, handles sensitive information discreetly, and demonstrates strong attention to detail.

Exhibits strong analytical, problem-solving, critical thinking, interpersonal, communication, and organizational skills

Results-oriented with a sense of urgency and a positive, collaborative team spirit.

Delivers high accuracy in data and reporting while working independently and managing multiple tasks.

A willingness to learn, and an interest in making everyday processes more efficient.

What We Offer:

Begin your journey with a competitive starting salary! 
Enjoy peace of mind with a comprehensive benefits package for you and your entire family. 
Embrace work-life harmony with a flexible hybrid working environment, generous vacation and trusted sick leave program. 
Invest in your future with our RRSP/401K/PF and Share Ownership plans. What's even better? We offer a match program!
We care about your family, offering maternity, adoption, and paternity leave salary top ups as well as ten “New Baby Days” for all parents welcoming a new child into their life.  
Enjoy a “Cultural Day” off annually to celebrate a day of religious or cultural significance. 
Give back with up to 6 days of paid time off annually for volunteering or personal learning. 
We believe in the value of taking time to refresh, re-energize, and reflect on your career journey. Employees are granted a seven-week sabbatical after every seven years of employment!

What is an iQer?

An iQer is a term, used daily across all iQmetrix locations, is someone who works for iQmetrix. Sounds simple, but there’s more to being an iQer than meets the eye!

If you’re an iQer, you approach problems with humility and an open mind. You’re a go-getter who doesn’t wait around to be told what do to. Whether it’s on your own or with a team, you aren’t afraid to try new things, fail, succeed, and improve along the way. Your team, the company, and the well-being of others come before your personal agenda - you’re an ally to your colleagues and the community.

The world changes fast and, as an iQer, you’re ready to adapt. You recognize diversity in the world, listen to others, and consider all perspectives.

Want to Join the Team? 

If you’re interested in a career with iQmetrix, please submit your resume and cover letter. We are an equal opportunity employer. We do not discriminate based on race, faith, colour, cultural background, gender, sexual orientation, age, marital status, or disability status. We thank all applicants for their interest, however, only those selected for an interview will be contacted. 

We are a hybrid work environment, remote and in-office for all employees in an office city.

You can view our job applicant privacy policy here.

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More about this job

Responsibilities

Coordinate recruitment, onboarding, offboarding, leaves, benefits administration, employee documentation, and HRIS updates while responding to routine employee inquiries. Support data quality and reporting, recruiting analytics, and process improvements using approved AI tools and automation.

Requirements

The role requires 1–2 years of HR administration experience, particularly in recruitment coordination and benefits administration, along with experience using ATS and HRIS platforms. Candidates should be proficient in Microsoft Office and demonstrate confidentiality, accuracy, strong communication and organizational skills, and an interest in responsible AI and process automation.

Skills

HR Administration
Recruitment Coordination
Benefits Administration
Applicant Tracking Systems
Human Resources Information Systems
Microsoft Office
Data Entry
Data Quality
Reporting
Process Automation
AI Tools
Confidentiality
Attention to Detail
Communication
Organization
Problem-Solving

Benefits

Flexible Hybrid Work Environment
Vacation Leave
Sick Leave
RRSP/401(k)/PF Plans
Share Ownership Plan
Employer Matching Program
Maternity Leave Salary Top-Up
Adoption Leave Salary Top-Up
Paternity Leave Salary Top-Up
New Baby Days
Cultural Day
Paid Volunteer or Personal Learning Leave
Seven-Week Sabbatical

Visa sponsorship

Not detected in the job text

Keywords

People and Culture
Human Resources Administration
Recruitment Coordination
Benefits Administration
Employee Lifecycle
Onboarding
Offboarding
Leave of Absence
HRIS
UKG
Applicant Tracking System
JazzHR
Microsoft Office
Excel
Word
PowerPoint
Outlook
Employee Records
Personnel Files
Benefits Reconciliation
Recruiting Analytics
Data Quality
Process Documentation
Process Automation
Artificial Intelligence
Confidentiality
Candidate Experience

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